《函电Chapter》PPT课件

Chapter5OrdersandAcknowledgement,Aftergoingthroughinquiry,quotationandseveralroundsofoffersandcounter-offers,thesellerandthebuyercometoanagreementandthebuyermayplaceanorderwiththeseller.Uponreceiptofanorder,thesellershouldacknowledgeitingoodtime.,Befamiliarwiththeobligationsofthebuyersandsellersunderabindingagreement;Knowtherequirementsforwritinganorderandacknowledgement(Decidewhatinformationshouldbeincludedinanorderletter);Mastertypicalwords,phrasesandexpressionsinwritingsuchletters,LearningFocus:,Orders-Anordermeansanoralorwrittenbuyingpromise.Anordermaybegivenbyletter,aprintedorderform,afaxoranemailmessage,ororallyatameeting.,Section1Introduction,Acknowledgement-onreceiptoforder,thesellershouldacknowledgeitingoodtime.Anacknowledgementcanbesentbyaprintedformoraletter,orboth.,Theobligationsofthebuyersandsellers1)Thebuyersobligations2)Thesellersobligations,Whentheselleracceptthebuyersorder,abindingagreementcomesintoforce,thenboththesellersandbuyersmustfulfilltheobligationsrequiredbylaw.,Thebuyersobligations,toacceptthegoodssupplied,providedtheycomplywiththetermsoftheorderTopayforthemaccordingtothetermsagreeduponTocheckthegoodsassoonaspossible(failuretogivepromptnoticeoffaultstothesellerwillbetakenasacceptanceofthegoods),Thesellersobligations,todelivergoodsexactlyofthekindordered,andattheagreedtimetoguaranteethatthegoodstobesuppliedarefreefromfaults,Requirementsforwriting,(1)Order(P56)Nomatterwhatformsthebuyermaychoose,theordermustbeaccurate,clear,specificandcomplete.Anordershouldincludethefollowingcontents:P56-Detailsofthebuyerandseller-Orderreferencenumber-Descriptionofgoods-Descriptionofthetransaction,(2)Acknowledgement(P56)Anacknowledgementmayincludethefollowingcontents:-Acknowledgetheorderwithanexpressionofthanks-Restatethecontentsoftheorder-Favorablecommentsonthegoodsordered-Recommendationofotherproductslikelytobeofinterest-Assurethebuyerofyourpromptandcarefulexecutionoftheorderandexpressyourhopeforfurtherorders-encloseSalesConfirmationinduplicateforcounter-signature,(3)Rejectanorder(P57)Sometimesthesellermayhavetorejectanorderbecausethegoodsorderedarenolongermanufactured,ortherehavebeenchangesinspecificationsandprice.Thesellermayhavetowritealetterincludingthefollowingcontents,Thesellermayhavetowritealetterincludingthefollowingcontents:-Acknowledgetheorderwithanexpressionofthanks-Explainwhyyoucannotmeetthebuyersrequirementandexpressyourdesiretodobusinessifthereexistanypossibilityatthemoment.-Showyourappreciationofthebuyersconfidenceinyourcompanyandexpressyourregretofinabilitytobehelpful.-Offerhelpinotherpossiblewaysandexpressyourwishforfurthercontacts,Wordsandphrases(1)foryouinformation:foryourreference;foryourconsideration供你方参考(2)acknowledgev.告知已收到（某物）acknowledge(receiptof)alettere.g.WeacknowledgeyourletterofApril19thaswellasyourfaxesofApril5thand18th.,Section2Words,PhrasesandExpressions,(3)EXW:Exworks(tradeterms)工厂交货(4)rmedofsth.:letsb.knowthedevelopmentsofsth.e.g.Wewillkeepyoufullyinformedoftheprocessofyourorder.(5)fallshortof:(to)belessthanenough(for)e.g.Yourorderfallsconsiderableshortoftheamountnecessarytoqualifyforthemaximumdiscount.,(6)standinga)n.position,reputatione.g.Forinformationconcerningourcredit/financialstanding,wereferyoutoBarclaysBankLtd.b)n.duratione.g.Wehopeyouwilltreatusasaregularclientofmanyyearsstanding.c)adj.goingonregularlywithoutchange;lasting;permanente.g.Theyhaveaskedforastandingcreditof5,000.Theyhaveplacedwithusastandingorderforamonthlysupplyof100TVsets.,(7)duea)owing(to);tobepaid未付的，欠着的e.g.Thecommissionduetoyouwillbepaidattheendofthismonthb)suitable,propere.g.Afterdueconsideration,theydecidedtoacceptourproposal.induecourse=induetime;duly(attherighttime,withoutdelay)e.g.Wehopethatpaymentwillbemadeinduecourse/time.c)expected,appointedoragreed(foracertaintimeordate)e.g.Thes.s.DONGFENGisdueinShanghaion29thSeptember.Theplaneinduetotakeoffattentotwo.ThedraftfallsdueonMay31.到期,dueto:causedbye.g.Ourinabilitytoentertainnewordersisduetoheavycommitment.overdue:notpaid,completed,arrived,etc.bythedueorexpectedtimee.g.Thesebillsareoverdue.(ieshouldhavebeenpaidbeforenow.),(8)outstandingexceptionallygood;excellent杰出的，优秀的e.g.outstandingstudent,pieceofwork,performanceb)inapositiontobeeasilynoticed;conspicuous地位显著的；为人瞩目的；突出的e.g.theoutstandingfeaturesofthelandscape景色的显著特点anoutstandinglandmark突出的地面标志c)(ofpayment,word,problems,etc)notyetpaid,done,resolved,etc未偿付的，未完成的，未解决的e.g.outstandingcheque未付支票，未兑现支票,(9)Collocations(搭配词),adj.+n.,repeatorder重复订单，续订单regularorder定期订单trialorder试订单provisionalorder临时订单,n.+n.,salescontract销售合同purchasecontract购货合同sales/purchaseconfirmation销售/购货确认书,v.+n.接受订单：tobook/acceptanorder（卖方）确认订单：toacknowledgeanorder（买方）确认订单：toconfirmanorder处理/执行订单、备货：tocarryout/execute/fulfill/complete/process/makeup/fillanorder交付定货：deliveranorder（根据订单）供货：supply/meetanorder,v.+n.（买方）撤销订单：tocancelanorder（卖方）拒绝订单：todecline/turndown/refuse/rejectanorder达成协议：toarriveat/reach/cometoanagreement起草协议（书）/合同：todraftanagreement/contract缮制协议书/合同：tomakeout/prepare/anagreement/contract,UsefulexpressionsBuyermakeacceptanceandplaceordersBuyerconfirmthetermsofpayment,delivery,etcClosingforanorderletterSellerAcknowledgeordersSellerdeclineorders,BuyermakeacceptanceandplaceordersYourtermsandconditionsaresatisfactoryandwewouldliketoplaceanorderwithyou.WearepleasedbyyourpromptreplytoourinquiryofOctober24aboutthecaptionedcommodityandnowwishtoorderfromyouasindicatedbyourpurchaseorderenclosed.Weagreetothispriceandwouldaskyoutoacceptthisletterasourofficialorderforgoodsinquestion.Enclosedpleasefindourorderfor300setsT432TransistorRadio.,Buyerconfirmthetermsofpayment,delivery,etcThisorderissubjecttoallitemsbeingsuppliedimmediatelyfromstock.ItisessentialthatgoodsbedeliveredbeforethebeginningofNovemberintimefortheChristmasrush/wintersales.Wewouldliketoconfirmthatpaymentistobemadebyirrevocableletterofcredit,forwhichwehavealreadyappliedtothebank.,ClosingforanorderletterIfthisorderiscompletedtooursatisfaction,weshallplacefurtherordersinthenearfuture.Asweareinurgentneedofthecommodityforthecomingsalesseason,pleasefaxyouracceptance.Uponreceiptofwhich,wewillopenanirrevocableL/CthroughtheBankofChina.Welookforwardtoyouracknowledgement.P74Closing-3,SellerAcknowledgeorders我们确认收到你方6月1日的订单，非常感谢。WeacknowledgeyourorderofJune1stwiththanks.Weareverypleasedtoreceiveyourorderandconfirmthatalltheitemsrequiredareinstock.WehavepleasureininformingyouthatwehavebookedyourorderNo.818forplastictravelgoods.WearesendingyouourSalesConfirmationNo.123induplicate,onecopyofwhichpleasesignandreturnforourfile.,SellerdeclineordersMuchtoourregret,wecannotatpresentreceiveanyfreshordersforTiantanBrandMensShirts,owingtoheavycommitments.InreplytoyourorderofOctober27,weregrettosaythatweareoutofstockofsucharticlesasyoudescribed.Weregretbeingunabletoacceptyourtermsofpaymentandthereforehavetoreturntheordertoyouherewith.,Section3Specimens,Case1:Abuyerplacesanorderwithaseller,thesellermakesacknowledgement(andenclosesSalesConfirmation)Order:Letter4-5(P62)Acknowledgement:Letter4-6(P63)Order:Letter4-7(P64)Acknowledgement:Letter4-8(P65)Order:Letter4-9(P66)Acknowledgement:Letter4-10(P67),Section3Specimens,Case2:Aselleracknowledgesanorderandproposesforchangedterms.Letter4-1(P58):theproducthasbeenupdatedandthepricehasincreasedLetter4-3(P60):thesellerproposetodeferthedeliveryandexplainthereason,Section3Specimens,Case3:Buyerplacesanorderfortransistorradioswithdetailedinformation,sellermakesanacknowledgementwithrestatementoftheorderandenclosesSalesConfirmation,SupplementLetter,DearSirs,Weconfirmouragreementonpurchaseofthefollowinggoods:DescriptionofArticle:“Satect”brandtransistorradioModel:GML-268Hi-sensitivity9-bandreceiverQuantity:4,800setsPrice:US$55.00persetCIFRabatPacking:Eachsetispackedinapolybagtheninabox,12setstoacardboardcartonand96setstoawoodencase.Delivery:Asweneedthegoodsurgently,pleasedeliverthemwithin40daysafterreceiptoftheorder.,Order,Payment:ByirrevocabledocumentaryL/CopenedthroughBankofChinaanddrawnatsightShippingmarks:MarkthecaseswithourinitialsTNSinacircle,underwhichcomesthedestinationRABATwithordernumberSY2356belowagain.Welookforwardtofindagoodmarketforyourtransistorradiosandhopetoplacefurtherandlargeorderswithyouinthenearfutureifthisinitialorderturnsouttobesatisfactory.,Acknowledgement,DearSirs,ThankyouforyourOrderNo.SY2356forGML-268Hi-sensitivity9-bandreceiversandassureyouthatalltheitemsyourequiredareinstock.WeconfirmwithyouthefollowingorderfortransistorradiosatthepricesstatedinyourletterofOctober14:DescriptionofArticle:“Satect”brandtransistorradioModel:GML-268Hi-sensitivity9-bandreceiverQuantity:4,800setsPrice:US$55.00persetCIFRabat,Packing:Eachsetispackedinapolybagtheninabox,12setstoacardboardcartonand96setstoawoodencase.Delivery:Deliverwithin40daysafterreceiptoftheorder.Payment:ByirrevocabledocumentaryL/CopenedthroughBankofChinaanddrawnatsightShippingmarks:MarkthecaseswithyourinitialsTNSinacircle,underwhichcomesthedestinationRABATwithordernumberSY2356belowagain.,Fortheaboveorder,weencloseourSalesConfirmationNo.1578induplicate.Pleasesignandreturnonecopyforourfileatyourearliestconvenience.Thankyouagainforyourorder.Yoursfaithfully,MichaelBlevins,Section3Specimens,Case4:Abuyerconfirmsanorderandenclosespurchaseconfirmation,SupplementLetter,DearSirs,Furthertoourdiscussionsthroughfaxande-mail,wearepleasedtoconfirmhavingpurchasedfromyou330dozensof“Dragon”BrandTypeCB555RechargeableBattery.EnclosedisourPurchaseConfirmationNo.357induplicate.Pleasecountersignandreturnonecopyforourfilewithoutdelay.,WehopeyourreplywillarrivehereatanearlydatesothatwecanopenanL/Cinyourfavorintime.Ifourfirstorderisexecutedtotheentiresatisfactionofourcustomers,itwillundoubtedlyleadtofurtherbusinessandmarkthebeginningofaclosertraderelationshipbetweenus.Yoursfaithfully,JuleHolberdEncl.Asstated,Section3Specimens,Case5:SellerrejectsanorderLetter4-4(P61):sellerrejectsanorderatadiscountrequestedbythebuyerandproposenewterms(makecounter-offer)sellerrejectsanorderandrequestsanincreaseinquantity,SupplementLetter,DearSirs,BasswoodPlywoodThankyouforyourorderNo.96for6bundlesofBasswoodPlywood3*4*3mm.Muchtoourregret,wearenotinapositiontoacceptyourorder.Youwillunderstandthatthealterationofoneofourstandardsizestoyourspecificationsmeansasubstantialadjustmentofourproductionmethodswhicharebasedentirelyontheconveyorbeltsystem