新职业英语职场素质英语Unit2.ppt

高职高专英语立体化系列教材,外语教学与研究出版社,Unit2,职场素质英语,Unit2,Warming-up,Reading,LanguageLab,Writing,FurtherStudy,TheBuckStopsHere!,Supplementary,Warming-up,Home,Task1Listentothepoem“Responsibility”,andfillintheblankswiththewordsyouhear.,Return,ResponsibilityIamresponsibleforallthatIdo,fromhandinginhomeworkto1._too.Ichooseifmyroomwillbe2._orclean,Imakethechoicetobekindor3._.,makingfriends,messy,mean,声音,Task1,ItisuptomejusthowmuchIwilllearn,thegradesthatIgetwillbegradesthatI4._.I5._thechoicetobehappyorsad,tohaveagooddayorhaveonethatis6._.SonowIwill7._whatisbestforme.Iam8._Iholdthekey!,earn,make,bad,choose,responsible,Return,Task1,Task2ReadthefollowingstatementsanddecidewhetheritisTrue(1point)orFalse(-1point)aboutyou.Addupthepointstofindouthowwellyoutakeresponsibilityforyourself.Comparewithyourpartner.1.IamsolelyresponsibleformyactionswhicharetheprimaryforceinhowIlivemylife.2.Whenotherpeople,eventsorcircumstancesaffectmylife,Iamresponsibleformyreactions.3.IamresponsibleforthecompanionsIchooseandthecompanyIkeep.4.Iamresponsibleformyownemotions.5.Mybehaviorwithothersisuptome.,Return,Task2,6.ItakeresponsibilityforanychoiceinlifeandhowIhandletheresultsofmychoices.7.Iacceptresponsibilityfordoingtherightthingeventhoughitmaynotalwaysbetheeasiestpath.8.IamresponsibleforchoosingthevaluesbywhichIlive.9.Evenbeingrequiredtoworkacertainnumberofhours,howIspendmytimeismyresponsibility.10.Self-responsibilityincludesseekingsolutionswhenhavingproblemsandaskingforhelpwhenIneedit.,Return,Task2,Reading,Home,Text,Inthe1940s,asignsatonPresidentTrumansdeskintheWhiteHousethatread“thebuckstopshere”.Unfortunately,overthelast60years,thisconceptofpersonalaccountabilityespeciallyinbusinessseemstohavebeenlost.,AchievingEmployeeAccountability,Return,Background:Thebuckstopshere(责任止于此):Thesayingmeans“donotpasstheresponsibilityontosomeoneelse.”InhisfarewelladdresstotheAmericanpeoplegiveninJanuary1953,PresidentTrumanreferredtothisconceptveryspecificallyinassertingthat,“ThePresidentwhoeverheishastodecide.Hecantpassthebucktoanybody.Nooneelsecanmakethedecisionforhim.Thatshisjob.”,Text,Return,Accountabilityisaboutgettingthingsdonealltherightthingsaccuratelyandontime,solvingproblemsastheyarise(orbetterstillnotallowingproblemstodevelop)bytakingresponsibility,andbeingabletoshowyourbossthatyouhavedoneeverythingpossibletoachievethegoalsset.,Text,Employersinvestheavilyintheiremployees,withhiringcosts,benefitsandpayrolls,buthowmanyaregettingalltheyshouldinreturn?Howoftendoemployershearexcuses,suchas“itsnotmyfault”,“salesjustwasntabletoclosethedeal”or“mypartnerdroppedtheball”?Blamingandfinger-pointingarealltooeasywhenthingsgowrongandalltoocommoninbusinesstoday.Creatingaccountabilityhasbecomeincreasinglyimportant.,Return,Text,Theconceptofacceptingresponsibilityforourownactions,whilenotnew,attimesseemsalmostuniqueintodaysworld.Companiesarerealizingthattheirsuccessinareassuchascustomerservice,employeeretention,reliabilityandoverallachievementisdirectlyassociatedwiththelevelofaccountabilityoftheiremployees.Therefore,whenemployersstruggletoreachtheirbusinessobjectivesandareunabletoidentifywhyemployeeperformanceandproductivityarenotassuccessfulastheyshouldbe,itmaybetimetoconsiderinvestinginaccountabilitytrainingtohelptransformemployeesbehaviorandattitude.,Return,Text,Furthermore,thereshouldbeasystemformeasuringemployeeaccountability.ManylargeUScompaniesareresortingtorankingsystemstodistinguishtheemployeeswhoperformpoorlyreplacingthemwithmorepromisingandmotivatedemployeesiftheydontimprove.Theserankingsystemsalsoenablethecompaniestoidentifytopperformersandrewardthem.Forexample,GeneralElectricCompanyidentifiesthetop20percent,themiddle70percentandthebottom10percentofits100,000managerialandprofessionalemployees,withthebottomrankgivenextratrainingandabrieftimetoimprove.,Return,Text,Onceemployeesbegintotakeownershipoftheirtasksandunderstandtheneedtobeaccountablefortheirwork,stresswillbelowered,productivityincreased,jobsatisfactiongainedandtheorganizationpropelledtoachieveitsgoals.,Return,Thinkaboutthefollowingquestionswhileyoureadthepassage.,ThinkingPoint,Supposeyoujuststartedworkinginanewcompany,howwouldyoubehaveyourself?Andamongthesebehaviors,whichonesareaccountableforyourjob?Andwhydoyouthinkso?Asanewcomer,Iwillgotoworkontime,followtheregulationsofthecompany,completemyassignmentintime,improvemyprofessionalskills,bewillingtoacceptconstructivecriticismandlearnfromothers.,Return,2.Iftheemployerswanttomakesureallthestaffareaccountablefortheirwork,whatkindofregulationscanbehelpful?Discusswithyourpartneraboutit.Theregulationscanbeconsideredinthefollowingaspects:Thepayofanemployeeisbasedonhis/herperformance.Thelossesofthecompanycausedbytheemployeescarelessnessandmisconductarebornebythemselves.Thebonusisforachievementsandgreatcontributionoftheemployeesatwork.Evaluationforemployeesperformanceisheldeverymonth.,ThinkingPoint,Return,实行员工问责制20世纪40年代，杜鲁门总统在白宫的办公桌上放着一个牌子，上面写着“责任止于此”。遗憾的是，在过去60年间，尤其是在商业领域，个人问责制的理念似乎已经消失了。问责就是以承担责任的方式及时准确地做一切对的事情，解决出现的问题（最好阻止问题进一步发展），并让你的老板知道，你已经想尽了一切办法去实现既定目标。雇主们通过雇佣成本、福利以及工资的方式对员工投入巨资，可有几个雇主得到了应有的回报？雇主们听到诸如“那不是我的错”、“销售只是未达到预期要求”、“我的搭档掉链子”这样的借口又是何其频繁？当事情出错时，人们很容易只是埋怨和指责，这种现象在如今的商业领域已经司空见惯。因此，建立问责制变得越来越重要。,ChineseVersion,Return,虽然对自己的行为承担责任这一观念并非新鲜事，但似乎这一概念在当今世界有时是具有独特作用的。各大公司正逐步意识到它们在客服、员工留任、信誉度以及总体业绩等领域的成功与员工的问责制水平有直接的关系。因此，当雇主努力实现商业目标，却不能找到员工表现以及生产力没有达到应有水平的原因时，他们可以采取问责制培训来转变员工的行为和态度。此外，企业还应该有衡量员工责任的体制。许多美国大公司正采取排名制来发现表现平平的员工如果这些员工不改进，他们就会被更有前途、积极进取的员工所取代。这种排名制也能帮助公司发现优秀员工并给予他们奖励。例如通用电气公司把10万名管理人员与专业雇员分别按“优、中、差”进行分级。其中20%为优秀，70%为合格，其余10%为不合格。公司会对不合格的人进行额外培训并责令其限时改进。只要雇员开始以主人翁的态度承担任务，理解对工作尽职尽责的重要性，他们就会减少压力，提高生产效率，获得工作满足感，同时也会推动公司实现目标。,Return,ChineseVersion,NewWords,NewWords(2)indicatingtheskillsandability,suchasstatesmanship;(3)expressingagroupofpeople,suchasreadership;(4)referringtothetimeduringwhichthislasts.,Return,Model1,Task1Usethewordsintheboxtoformappropriatewordswiththesuffix“-ship”tofillinthefollowingsentences.,citizenmembermusicianguardianpartnersportsmanscholarking,Aslongasyouobtain_inthatclub,youcangothereanytimeyouwant.2.YaoMingsoptimistic_winshimgreatpopularityathomeandabroad.3.After10yearsinCanada,hehasfinallydecidedtoapplyforCanadian_.,membership,sportsmanship,citizenship,Model1,Return,4.Itwasthesuperb(高超的)_ofthebandthatmadethisamemorableshow.5.Theywantedtokeepthe_withus,butwefailedtoreachanagreement.6.Shehasbeenawardeda_tostudyatHarvardUniversity.7.InancientChina,_enjoyssublimepower.8.Theydonothavetherighttoexploitaparentsrightof_overchildren.,musicianship,partnership,scholarship,kingship,guardianship,Model1,Return,Model2:stresswillbelowered,productivityincreased,jobsatisfactiongainedandtheorganizationpropelledtoachieveitsgoals.ManywordsinEnglishcanbeusedbothasverbsandnouns.Theword“increase”isaverbinthesentence.Someexamplesareasfollows:(1)Heworksforatravelagency./Sheachievedhergoalbyyearsofhardwork.(2)Didyounoticeasubtlechangeinhismanner?/ItwasSusanwhobroughttheproblemtoournotice.,Model2,Return,Task2Fillinthefollowingsentenceswiththewordsfromtheboxinappropriateformsandpointoutthepartofspeechforeachword.,careplacefacemeetchangepayreasondamage,Model2,Return,1.He_greatemphasisontheimportanceoffamilylifeandties.()2.Thegovernmenthasproposedmajor_inthelawsrelatingtodifferentsocialaspects.()3.Inthe_ofgreathardship,shemanagedtokeephersenseofhumorandoptimism.()4.Hisworkwasthemostunsatisfactory,sowe_himoffattheendoftheweek.(),placed/places,v.,change,n.,face,n.,paid,v.,Model2,Return,5.Idont_aboutthecarsprice,solongasthecarisingoodcondition.()6.Thefloodcausedserious_tothecropsafterthreedayscontinuousraining.()7.Hedecidednottoacceptthejobinthecapitalcity,butwouldnttellushis_.()8.Ourplantwillincreaseproductionto_theneedsofthedevelopingconditions.(),care,v.,damage,n.,reason,n.,meet,v.,Model2,Return,Writing,Task1,Introduction,Task2,Home,ResponsibilityatLifeandWork,Beingresponsibleforonesdeedisessentialtoproveonesworthintodayscompetitiveworld.Peopleshouldnotonlytaketheresponsibilitytoraisetheirchildrenandsupporttheirparentsathome,butalsoberesponsibleforthetaskstheytake,fortheteamtheyworkwith,forthesocietytheylivein.Recognizingandfulfillingonesresponsibilityisgenerallyregardedasanessentialpartofworkplaceethics.,Introduction,Return,Task1Lookatthefollowingpicturesanddiscusswhathashappenedwithinyourgroup.Trytofindouthowtoimprovetheirbehaviors.,1,2,3,Task1,Return,别找我，那又不是我做的！,小张，经理让你把方案改一下！,Picture1:Theemployeeinthepictureisoftenlateforwork.Suggestion:Theemployeehastodeveloptheawarenessofpunctuality.Besides,itisadvisablefortheemployerinthecompanytoestablishsomefirmregulationsfortheemployeestofollowstrictly.Picture2:Theemployeeinthepictureisengagedinpaintingherfaceintheoffice.Suggestion:Theemployercanresorttosomemeanstosuperviseemployeesperformancewithrewardandpunishmentaswell.Inaddition,theemployercanarrangesometrainingprogramstostimulatetheirenthusiasmtoworkspontaneously.Picture3:Theemployeeinthepictureisaskedtodosomerevisiontotheprojectplanbutherefuses,sayingitisnothisresponsibility.Suggestion:Shirkingdutyshouldbeavoidedinthedailywork.Theemployeeshouldlearntocooperatewithothersandworkasagoodteamplayer.,Task1,Return,Task2Writeashortpassageabouttheirresponsibility,analyzeitsharm,andtrytofindouthowtobearesponsibleperson.,Yourpassageshouldincludethefollowingpoints:1.theirresponsiblebehaviorsofthestaffatworkplace;2.theharmofirresponsibility;3.theapproachtocultivatingthesenseofresponsibility.,Task2,Return,SampleSomeemployeesatworkplacelackasenseofresponsibility.Theyknockoffmuchearlierthanthesettime,makeuseoftheworkhourstoplaycomputergames,watchvideosonlineorchatwithnetfriends.Theseidlersarenotdevotedtotheirworkandhavenoideathatresponsibilityistheobligationtodoassignedtasks.Theseirresponsiblebehaviorswilldefinitelynotonlyruintheimageandachievementoftheenterprise,butalsodoharmtoemployeesowndevelopment.Someeffectivemeasuresshouldbetakentotackletheproblems.Issuingasetofofficerulesandregulationsisamust.Strictsupervisionandeffectiveprocesscontrolarealsonecessary.Meanwhile,settinganexamplefortheemployeesisjustonewaytoencouragethemtotakeresponsibility.Besides,welfa