商务英语口语王--口语完整PPT课件

.,1,WelcometoBusinessOralEnglishClass!MileyASinterpreterinAnhuiZhongdingNVHCo.,Ltd.,.,2,Pronunciation,SocialExpressions,FeelingsandAttitude,Content,Preface,.,3,WhatisgoodoralEnglish?,GoodpronunciationCleartoexpressyourselfListencarefullyandpatientlyUsebeautifulwords,.,4,HowtoImproveSpokenEnglish?,SpeakoutRecordyourselfreadingandfinddefectsEnlargevocabularyListentothemusicofEnglisheverydayBepatientPerseverance（持之以恒）,.,5,Pronunciationpractice,/Should,shower,shame,shift/f/,/v/Very,voice,valid,fly,fashion/,/Think,they,their,ThinkPad,method,.,6,SocialExpressions,GreetingsHowareyougoing/doing?/Howiseverything?-good/everythingisprettymuchthesameasusual.-Imkeepingverybusy.IntroductionQLetmeintroducesb.SaygoodbyeKeepintouchwithSendmyregardstoyourfamily.,.,7,FindingwayExcuseme,can/couldyoutellmehowtoget/thewayto-gostraightalongthisroadandturnleftTranslationofRoad：大地点在后，小地点在前Eg,EconomicandTechnicalDevelopmentZone,NingguoCity,Anhuiprovince,.,8,Telephone,pleasedailthisnumber.ThisisMiley/thisisMileyspeaking.IwouldliketospeaktoRobic.Iwillputyouthrough.Sorry,heisnotpresent/notavailablenow.Hewillgetbacktoyouassoonaspossible.Speakto/withReturnsbscall,.,9,IwouldliketotalktoMr.Wang/yourchiefWhoiscallingplease?Sbisnotinnow.Please,transferthiscalltoDirectorChen.Holdtheline/keepyouwaitingHeisspeakingonanothertelephoneHisextensionnumberis50 xxWouldyoupleasetakeamessageforme/wouldyouliketoleaveanymessage?,.,10,Couldyoupleaserepeatit/pardon?Wouldyouspeakalittlelouder/moreslowly?HeisattendingaconferencenowIwillcallyouuplaterThelineisbusy.Thewirehasgotcrowd.Iwillcallyouback.Letmetalktoheroverthetelephone.,.,11,Categoryoftelephone,AlocalcallAnoverseas/alongdistancecallCollectcall(对方付费的电话)Questionforyou:Telephoneimitation人物：A，B，和CA打电话给B，电话接通时，C接通，并说B不在，让B等下。B来时，C说：有电话找你。A、B互相介绍下自己。电话内容可以自己发挥。,.,12,Isthereapublicphonenearhere?Douhaveaphonebookdirectory?Iwanttomakealongdistance/anoverseascalltoFrance.Thetelephoneseemstobeoutoforder.Itryseveraltimestocall,butthereisnoanswer.,.,13,Excitement,Sorry!Thenumberyoudialeddoesnotexist,pleasecheckitanddiallater.Sorry,thesubscriberyoudialedIspoweroff.Sorry,thesubscriberyoudialedcannotbeconnectedforthemoment,pleaserediallater.Sorrythenumberyoudialedisoutofservice.,.,14,InvitationWouldyouliketoapartyonSaturday?Wearethrowing/holdingonSundaynight.Canyoucome?-Iwouldliketocome,butIhaveatestreporttosubmittomorrow.Shopping(words)HowmuchdoIoweyou?BankIwouldliketoopenanewaccount./pleaseenteryourPIN.transfersomemoneytosbWhatkindofaccountdidyouhaveinyourmind?Doyouliketoopenacurrentaccount?depositorcurrentaccount?Passbook/creditcard,.,15,Wouldyoupleasefillinthedepositingform,givingthesumofmoneyyouretodepositaswellasyourname,addressandprofessionalunit?请填张存款单，写明要存的数额以及你的姓名，地址和工作的单位，好吗？WhatifIoverdraw?透支了怎么办？continuing,.,16,Words&Expressionsforshopping,SalesclerkCashierdeskHey,donttrytoripmeoff.Iknowwhatitisworth.(Iwasrippedoff/wascleanedout.)Onsale/bargainstore/bargaincounterIsthereanydiscountonbulkpurchases?Canyougivemealittledealonthis?Icangetthischeaperatotherplaces.Comeon,givemeabreakonthis.Howmuchdoyouwantforthis?/topayforthis?Whatsthelowestyourewillingtogo?,.,17,HospitalWhatsmatterwithyou?Ihavegivenyouaseven-daycourseoftreatmentandthesepillssooncuretheinfection.Ihavegotatemperature.,.,18,Restaurant,Sir,wouldyouliketwoorthree-persontable?Idliketwo-pesontableneartothewindow.MayIhavethemenu?CanItakeyourorder?-No,couldIhaveafewmoreminutes?Couldyougivemesomerecommendations?Whatsyourspecialty?/Whatwouldyourecommend?Iwouldlike/prefertosomelight/spicy.Pleasetakemyorder.,.,19,Illleaveittoyou.你来点菜IwouldlikeItismytreat/yourtreat.Couldwehavethebill,please?WordsAppetizers开胃菜，soups汤，entres副菜，maincourses主菜，sidedishes配菜，Desserts甜品,.,20,Chinesemenu,RecipeofcuisineOil,salt,soysauce(酱油),vinegar（醋）,ginger（生姜）Onion葱/洋葱，garlic大蒜Seafoodhairycrab大闸蟹，shrimp河虾DishStinkydofu（臭豆腐）sweetandsourribs（糖醋排骨），DrunkenChicken（醉鸡），lionheadmeatball（狮子头），thousandyearoldeggs皮蛋，frieddumplings煎饺，chowmein炒面,.,21,Huicuisine,StewedSoft-ShellTurtlewithHam火腿炖甲鱼TunxiPickledFreshMandarinFish屯溪腌鲜鳜鱼FulijiRoastChicken符离集烧鸡,.,22,Postoffice,Iwouldliketosenditasregisteredparcelhowmuchwillitcosttosendbyairmail?Overweight，underweightitsalittleoverweight.Youhavetopayextra.Iwouldliketowiresomemoney.Ienclosealetterinpackage.GlueEnvelopeRedenvelope,.,23,GoodWishes,TobehealthBottomsup!Hereisthemudinyoureye!干杯/祝你身体健康！Iwishyouwellwithyournewjob.Congratulationsonyourpromotion.Ifanyonedeservesagoodjob,itsyou.,.,24,HolidayGreetings,Allthebestfor2013.Iwishyouhealthandhappinessinthecomingnewyear.MerryChristmasHappynewyear,.,25,E-MAIL,1.Initiateameeting2.Seekingformoreinformation3.Givefeedback4.Attachment5.Raisequestion6.Proposal7.Thanksnote8.Apology,.,26,E-MAIL,BulkmailTheinsuredletterSurfaceletterRegisteredletterReturnreceiptThespeedpostExpress/,.,27,Howtowritee-mailperfectly,1.InitiateameetingIwouldliketoholdameetingintheafternoonaboutourdevelopmentplanningfortheproject.Isuggestwehaveacalltonightat9:30pm(ChinaTime)withyouandBrown.PleaseletmeknowifthetimeisokayforyouandBen.LetsmakeameetingnextMondayat5:30PM.,.,28,2.Seekingformoreinformation/feedbacks/suggestions,Shallyouhaveanyproblemaccessingthedocuments/folders,pleaseletmeknow.Thankyouandlookforwardtohavingyouropinionontheestimationandschedule.Lookforwardtoyourfeedbacksandsuggestionssoon.Whatisyouropiniononthescheduleandnextsteps?Whatdoyouthinkaboutthis?Feelfreetogiveyourcomments。,.,29,Anyquestion,pleasedonthesitatetoletmeknow.Anyquestion,pleaseletmeknow.Pleasecontactmeifyouhaveanyquestion.Yourcommentsandsuggestionsarewelcome!Pleaseletmeknowwhatyouthink.Itwouldbeniceifyoucouldprovideabitmoreinformationontheusersbehavior.Atyourconvenienceknvi:njns,Iwouldreallyappreciatepri:ieityoulookingintothismatter/issue.,.,30,3.Givefeedback,Pleaseseecommentsbelow.Myanswersareinbluebelow.Iaddsomecommentstothedocumentforyourreference.,.,31,4.Attachment（Importantforyou）,Ienclosetheevaluationreportforyourreference.Pleasechecktheattachedfilefortodaysmeetingnotes/minute.Theattachmentisthedesignreport,pleasereviewit.Forotherknownissuesrelatedtoindividualfeatures,pleaseseeattachednotes.,.,32,5.Raisequestion,IhavesomequestionsaboutthereportXX-XXX:FortheassignmentABC,Ihavethefollowingquestions:,.,33,6.Proposal,Forthenextstepofproject,IamproposingIsuggestwecanhaveaweeklyprojectmeetingoverthephonecallinthenearfuture.CoreteamsuggesttoadoptoptionAtosolveoutstandingissue,.,34,7.Thanksnote,Thankyousomuchforthecooperation.Ireallyappreciatetheeffortyouallmadeforthissuddenandtightproject.Thanksforyourattention!Yourkindassistanceonthisareverymuchappreciated.Ireallyappreciateyourhelp!,.,35,8.Apology,Isincerelysnsrliapologizeforthismisunderstanding!IapologizeforthelateaskingbutwewanttomakesurethecorrectnessofourimplementationASAP.Iamsorryforlatereply,but.,.,36,15minutesforashorte-mail,Robic先生发邮件说上次的模具图纸中有问题，发邮件说让你解释下，以及什么时候能收到首件刚度测量结果报告。你的做法是：红色字迹添加解释。下个星期之前将以邮件附件的形式发出。,.,37,HelloMiley，Ifeelsorryforthattherearesomeproblemsinthedrawings,pleasefiguremeout.AndwhencanIgetyourfirststiffnesstestreport?Pleaseletmeknowyouranswer.Ifanyquestion,pleasedonthesitatehztettoletmeknow.Orifneeded,wecanhaveameetingoverthephone.BestWishes!Robic,.,38,HelloRobic,Sorryformylatereply.Asyoumentionedinthedrawing,Ihaveexplainedtheminredcolor.Pleasereviewthem.Ifstillanyproblem,pleaseletmeknow,andIwillsolvethemimmediately.Asforthetestreport,Ishallsendtoyoubyattachmentbeforetheendofnextweek.BestWishes!Miley,.,39,Gratitude,Thankyouverymuch.Thatsreallykindofyou.Thankyouforyourhospitality.Itwasverygenerousofyou.Dontmentionit.,.,40,Thankforyourpromptreply.Thankyouforcontactingus.Thankyouforprovidingtherequestedinformation.ThankyouforyourassistanceItrulyappreciateyourhelpinresolvingtheproblem.Thankyouforraisingyourconcerns.Thankyouforyourfeedback.Thankyouforyourattentiontothismatter.ThankyouforyourunderstandingThankyouforyourconsideration.Thankyouagainforeverythingyouvedone.,.,41,Questions谢谢你的盛情款待。我真诚的感激你帮助我解决问题。谢谢你的反馈谢谢你关心此问题Ireallyappreciatethisopportunity,whichisalsoanopportunityformetolearnaboutChineseenterprisesataclosedistance.,.,42,Compliment,Welldone!Itjustsuitsyouverymuch.Youlookgreattoday.(每天都可以使用)Youdidagoodjob.（国际通用）Weresoproudofyou.(最高级表扬)Imverypleasedwithyourwork.Thisisreallyaniceplace!Yourelookingsharp!你看起很精神Youalwaysknowtherightthingstosay.=youreveryeloquentlkwnt有口才的.,.,43,Nicegoing!=youdidagoodjob!(地道的表达)Thefoodisdelicious.Everythingtastesgreat.Yourson/daughterissocute.Whatanadorable（可爱的drbl）baby!Youveagoodsenseofhumor.YourChineseIsreallysurprising/incrediblenkrdbl难以置信的.Youhaveverysuccessfulbusiness.Youreveryprofessional.,.,44,Ienvyyouverymuch!YourwifeissocharmingYourereallytalented!YoulookniceinthatcolorYouhaveagoodtasteYoulooklikeamilliondollars.=youareoutstanding你很优秀，你真漂亮！Youturnmeon.你让我眼前一亮!,.,45,Apology,SorrytodisturbyouthatsallrightpleaseacceptmyapologiesIapologizeforhavingcausingyousomuchtrouble.Imverysorryforhavingkeptyouwaitingsolong.sorryforthelongdelayinreplyingtoyourE-mail.注意apologypldi和apologizepldaz的发音,.,46,Help,IsthereanythingthatIcandoforyou?ThatisverykindofyouOk/noproblem.Iwouldbehappytodothis.,.,47,Suggestion,HowshouldIsolvethisproblem?Couldyougivemesometips?Whatwouldyoudoifyouwereme?Whynotinstallasecuritysystem?Ithinkyoushould/shall/may/can.Irecommendkeepingthoseideasinalogforlater.,.,48,Ifyouwantmyadvice,Idontthinkyoushouldgo.依我看，你不应该去。Isuggestthatyoutearuptheletterandstartoveragain.我建议你把这信撕掉重写。Itsonlyasuggestion,andyoucandowhatyouplease.这只是一个建议，你可以按你的意思做。Letmegiveyoualittlefatherlyadvice.我给你一些长辈的忠告。Ifyoudontlikeit,Iwishyouwouldsayso.如果你不喜欢它，我希望你直说。Pleasedonttakeoffense.IonlywantedtotellyouwhatIthink.请不要不高兴，我只是对你直说了我的想法。Inmyopinion,thehouseisntworththepricetheyreasking.依我看，这房子不值他们喊得价。,.,49,Myfeelingisthatyououghttostayhometonight.我感觉今晚你应该待在家中。Itsnoneofmybusiness,butIthinkyououghttoworkharder.虽然与我无关，我还是认为你应该努力工作。Ingeneral,myreactionisfavorable.总体来说，我感觉不错。Ifyoudonttakemyadvice,youllbesorry.如果你不听我的劝告，你会后悔的。Ivealwaystriednottointerfereinyouraffairs.我总是不想打扰你。Imoldenoughtomakeupmyownmind.我能自己做主了。Thanksfortheadvice,butthisissomethingIhavetofigureoutbymyself.多谢你的劝告，但有些事我必须自己解决。Hewontpayattentiontoanybody.Yourejustwastingyourbreath.他对任何人都漠不关心，你是在白费精力。,.,50,ReceptionService,人力资源部经理Top-notch能够成行不辞辛劳百忙抽空RunintoastormBeheldup,ClearupAttendingservice倒时差行李齐了下榻宾馆设宴洗尘总裁杂技表演,.,51,先生，请问您是从伦敦来的泰莱克教授吗？Yes,ImGeo