办公室礼仪office etiquette.ppt

1,OfficeEtiquette,Understandthepointofofficeetiquette,Oneofthebiggestmistakesyoucanmakeinyourcareerisnotunderstandingthattherearecertaincodesandrulestoabidebyintheworkplace.Ifyourenotcareful,youmayevenloseopportunitiesbecauseothersareputoffbyyourlackofprofessionalism.,2,OfficeEtiquette,Whatisofficeetiquette?,Officeetiquetteisaboutobservingasimplesetofrulesforgettingalongwithotherpeopleinanorganizationalcontext.,3,OfficeEtiquette,Whilemostetiquetteremainsunwritten,justbecauseitisntdowninblackandwhiteandpinnedtothenoticeboarddoesntexcuselackofobservance.Therewillalwaysbealargerproportionofanysocialgroupexpectingthattheunwrittenconventionsofetiquettebeobservedregularly,withfewexceptions.*Therewillalwaysbeboundariesofrespectforothersthatyouneedtoheed,aswillbemadeclearintheremainderofthisarticle.,4,OfficeEtiquette,5,OfficeEtiquette,BepunctualBeingpunctualisveryimportant,especiallyifyouhaveanappointment.Itshowsthatyourespectthetimeofyourcolleaguesandinturnitwillcompelthemtorespectyourtimetoo.ThepopularsayingthatwouldfitinthissituationisthatTimeandtidewaitfornoone.Leadbyanexampleandeverythingelsewillfallintoplace.,6,OfficeEtiquette,7,OfficeEtiquette,Dressappropriately.Mostofficeshaveapredefineddresscodethathastobefollowedstrictly.However,ifyoudohavetheprivilegeofworkingataplacewhichdoesnotdefineadresscode,thenitsuptoyoutodressappropriately.Rememberthattheofficeisnotapartyplaceandyouwillhavetodressinawaythatcommandsrespectbothfromyourcolleaguesandclients.Dressprofessionally,orinthemannerexpectedatyourparticularworksite.Donotwearultra-casual,provocativeoreveningattire.,8,OfficeEtiquette,9,OfficeEtiquette,Stayawayfromgossip.Officegossipmightnotmakeorbreakyourcareerbutitcancausealotofunnecessarystresswhichshouldbeavoidedatallcosts.Youwouldnotwantsomeonetogossipaboutyouandneitherwillthenextperson.Insomecases,ifthesourceofsomemaliciousgossipcanbetracedbacktoyou,thenyourjobcanbeinjeopardy.Limityourcommentsaboutcoworkerstopositiveonesonly.Officegrapevinescanbefasterthanthespeedoflightning;anythingnegativeyousaywillgetaroundandmayreflectpoorlyonyou,orpossiblylabelyouasthecompanygossip.,10,OfficeEtiquette,11,OfficeEtiquette,Dontconsistentlyinterruptpeople.Doingsowillsuggestthatyourtimeoropinionismoreimportantthantheirs.Ifyourco-workerisonthephonebutyouneedtoaskaquestion,dontlinger.Tapthemontheshoulderandwhisperthatyouneedthemforaminute(orleaveaquicknoteinfrontofthem)andaskthemtocallorseeyouwhentheyaredone.Ifyourco-workerishavingaworkrelatedconversationdontinterrupt-justwaitforthemtofinishoraskthemtoseeyouwhentheyarethrough.,12,OfficeEtiquette,13,OfficeEtiquette,Besensitivetoothersneedforprivacy.Dontreadsomeoneelsesfaxes,emails,mailorcomputerscreens.Onlysharepersonalthingsatworkthatyouwouldntmindreadinginnextweeksnewspaper.Andrememberthatwhenyousendemails,neverwriteanythingthatwouldbeaproblemifforwarded;simplybyvirtueofthefactthatanyonecanforwardanemail,youneedtobealerttothispotential.,14,MoreOfficeEtiquette,1.Pulltheplugonofficechatter.,15,OfficeEtiquette,2.Donteatsmellyfood.,16,OfficeEtiquette,3.Holdbackontheperfume.,17,OfficeEtiquette,4.Keepyourringtoneundercontrol.,18,OfficeEtiquette,5.Donttakepersonalcallsatyourdesk.,19,OfficeEtiquette,6.Dontwearyourcommutingshoesatwork,20,OfficeEtiquette,7.Dontblowyournoseatyourdesk,butonlyifitsanemergency.,21,OfficeEtiquette,8.Dontcometoworkifyouretoosick.,22,OfficeEtiquette,9.Sharethecredit.,23,OfficeEtiqu