CQI-8第二版(2014)分层审核表

Appendix A - what is LPA 附附录录A-什什么么是是分分层层过过程程审审核核? Layered Process Audits are/分分层层过过程程审审核核是是:Layered Process Audits are not/分分层层过过程程审审核核不不是是: 1. Verification that processes and procedures are being followed. 验验证证下下面面的的过过程程和和程程序序的的执执行行. 1.A quality audit of part characteristics. 对对零零件件特特性性的的质质量量审审核核 2. Owned by the operational group where the audit is conducted, (e.g.: Manufacturing). 审审核核进进行行的的地地方方由由操操作作层层面面执执行行（如如制制造造） 2. Owned by any support group, (e.g.: Quality). 由由任任何何支支持持小小组组所所执执行行如如质质量量） 3. Conducted by multiple management levels of personnel in a given facility.在在一一 个个给给定定的的设设备备中中，由由若若干干管管理理阶阶层层的的员员工工进进行行； 3. Conducted only by an inspector or lab technician. 只只有有一一个个检检验验员员或或者者实实验验室室技技术术人人员员进进行行 4. An audit consisting of quick, typically yes/no , questions. 审审核核是是由由快快速速的的、典典型型的的是是否否的的问问题题组组成成 4. An audit that requires measuring parts or other product characteristics. 审审核核要要求求测测量量零零件件或或者者其其他他产产品品特特性性 5. A short list of key and high-risk processes, process steps, and procedures. 重重要要的的且且高高风风险险的的过过程程、过过程程步步骤骤及及程程序序的的一一个个简简明明清清单单 5. A long “ laundry list of items that include items not contributing to customer satisfaction. 包包括括对对顾顾客客满满意意度度不不起起任任何何作作用用的的项项目目在在内内的的一一个个长长的的明明细细单单 6. Completed on a regular, pre-determined frequency. 按按照照正正常常的的、计计划划的的频频率率去去完完成成； 6. Completed whenever the auditor has spare time. 由由审审核核员员在在有有空空的的时时间间完完成成 7. Completed by the person identified in the audit plan in each layer of the organization. 由由组组织织各各阶阶层层的的审审核核计计划划确确定定的的人人员员去去完完成成； 7. Allowed to be delegated by the responsible persons. 允允许许由由责责任任人人员员委委派派代代表表 8. Completed on-site “where the work is done.” 在在工工作作现现场场完完成成； 8. Completed in the auditors office. 在在审审核核员员办办公公室室完完成成 9. A method to verify and sustain corrective actions related to process. 一一个个验验证证和和维维持持与与过过程程相相关关的的纠纠正正措措施施的的方方法法 9. A method to determine corrective actions. 一一个个决决定定纠纠正正措措施施的的方方法法 10.A method to verify that quality documentation (instructions, control plans, etc.) is being followed. 是是验验证证遵遵守守质质量量文文件件（指指导导书书， 控控制制计计划划等等等等)的的方方法法 10. An inspection method to add to the process control plan. 补补充充过过程程控控制制计计划划的的检检验验方方法法 11. An audit with results that are reviewed by site leadership on a regular basis. 由由现现场场领领导导在在一一定定规规律律下下进进行行审审核核的的有有结结论论的的审审核核 11. An audit with results that are filed away and not reviewed. 审审核核结结果果归归挡挡井井且且不不被被评评审审 12. An audit where non-conformances are addressed immediately. 审审核核不不符符合合项项马马上上解解决决 12. An audit where non-conformances are noted and addressed at a later time or after a certain number have been accumulated. 审审核核不不符符合合项项记记录录下下来来且且迟迟一一些些或或者者累累积积到到一一定定数数目目之之后后再再解解决决 13. An audit typically planned for processes and procedures conducted by people. 对对人人员员执执行行工工艺艺和和过过程程的的专专门门计计划划的的审审核核 13. An audit to validate the operation of a machine. 验验证证机机器器操操作作的的审审核核 14. A method to facilitate communication between operators and management. 促促进进操操作作人人员员和和管管理理人人员员交交流流的的方方法法 14. A method to identify the worst employees. 识识别别最最差差员员工工的的方方法法 15. A method to stress the importance of complying with processes and procedures. 强强调调遵遵守守过过程程和和程程序序重重要要性性的的一一种种方方法法 15. A method to show personnel that “ were watching you.” 向向员员工工表表明明“我我们们在在看看着着你你”的的一一种种方方法法 16. An audit of selected processes and procedures / steps. 选选择择过过程程和和程程序序步步骤骤的的审审核核 16. A replacement for internal Quality Management System (e.g., ISO/TS 16949) audits. 内内部部质质量量管管理理体体系系如如ISO/TS16949 ）审审核核的的替替代代品品. APPENDIX B - RASIC layered Process Audit Steps 分分层层过过程程审审核核步步骤骤 Team Members 团团队队成成员员的的 President/Business Unit Leader 总总裁裁/业业务务单单位位领领导导 Top Management 最最高高管管理理层层 Planning Team 策策划划团团队队 Deployment Team 推推行行团团队队 Auditors 审审核核员员 Process Area Manager 区区域域过过程程经经理理 Employees 员员工工 1. Designate LPA Process Owner for the Sites 为现场指定分层过程审核过程所有者 IA 2. Identify the LPA Planning Team 定义分层过程审核小组 IA 3. Develop the LPA Procedure and forms 建立分层过程审核程序及表格 IA 4. Develop the Layered Process Audit Check sheet 创建分层过程审核检查表 IARCC 5. Train the team on LPA Procedure they review and assure quality and are the person to whom R is accountable. A:问责-拥有最终责任和审批权限的人;他们审查并确保质量，是“R”的负责人。 S:Supportive - The team or person(s) supporting the ” real” work with resources, time or other material benefit. They are committed to its completion. 支持：支持“真正”工作的资源、时间或其他物质利益的团队或个人。他们致力于完成这项工作。 I: Informed - Those who provide input and must be informed of results or actions taken but are not involved In final decision-making. 被通知到的人/知情者：提供输入/投入的人，必须了解所取得的结果或采取的行动，但不参与最终决策。 C: Consulted - Those who provide valuable input. Their buy-in is important for successful implementation. 咨询：那些提供有价值的意见的人。他们的纳入对圆满的实施很重要。 Appendix C- Frequency of Audit By Layer 附附录录C-按按层层审审核核的的频频率率 Acme Automot ive Audit Assignment Matrix审审核核作作业业矩矩阵阵 Audit Layer 审核层 Assigned Management Category (Example) 指定管理类别(示例 ) Assigned Management Personnel (Example)指定的 管理人员(示例) Audit Assignment 审核的任务 Dept. A 部门A Dept. B 部门B Dept. C 部门C Dept. D 部门D Dept. E 部门E Dept. F 部门F 1st Layer of Management第 一级管理层 Supervisors主管 Supervisor 1 主管1 Own Dept. 自己部门 1 Per Shift 每班1次 1 Per Shift 每班1次 Supervisor 2 主管2 Own Dept. 自己部门 1 Per Shift 每班1次 1 Per Shift 每班1次 Supervisor 3 主管3 Own Dept. 自己部门 1 Per Shift 每班1次 1 Per Shift 每班1次 2nd Layer of Management第 二级管理层 Area Managers区 域经理 Area Managers 1 区域经理1 Own Area 自己部门 2 Dept.s Per Week 每周2部门 Area Managers 2 区域经理2 Own Area 自己部门 2 Dept.s Per Week 每周2部门 3rd Layer of Management第 三级管理层 Plant Staff andPlant Manager 工厂员工和经理 Engmg Mgr 制造经理 Rotate Depts. 轮换部门 1Dept. Per week每周1部门 Quality Mgr 质量经理 Rotate Depts. 轮换部门 1Dept. Per week每周1部门 H.R Mgr 人力资源经理 Rotate Depts. 轮换部门 1Dept. Per week每周1部门 Training Coord 培训经理 Rotate Depts. 轮换部门 1Dept. Per week每周1部门 Plant Manager 工厂经理 Rotate Depts. 轮换部门 1Dept. Per week每周1部门 4th Layer of Management第 四级管理层 Visiting Executives or Visitors from other Sites来访的高管或 其他场所的管理员 Various 多方面的 Determined By site 现场确定 As visitors are available, 1 Dept. per visit如有访客，每次参观1个部门 Appendix D -Audit Schedule附附录录D-审审核核时时间间表表 Acme Automotive LPA Staff Level Audit Tracking FormLPA员员工工级级别别审审核核跟跟踪踪表表 Week of July 19七七月月十十九九日日(星星期期)Rolling week schedule (drop and add four weeks every month) Audit Frequency Required审核所需 的频率 Week Be inning:Week3Week4 Layer 3 Staff Member第三次员工 6/287/57/127/19 Checksht(s) Assigned Checksht(s) Assigned Checksht(s) Assigned Checksht(s) Assigned Sue, Plant Manager1 Per week每周1次 Dept. ADept. BDept. CDept. D Marco, Controller1 Per week每周1次 Dept. BDept. CDept. DDept. E Gene, HR1 Per week每周1次 Dept. CDept. DDept. EDept. F Claus, Purchasing1 Per week每周1次 Dept. DDept. EDept. FDept. A Liu, Engineer1 Per week每周1次 Dept. EDept. FDept. ADept. B Arun, Quality1 Per week每周1次 Dept. FDept. ADept. BDept. C Total Plant Checks for the week6666 =Incomplete Audit不完整的 审核 =Complete Audit全面的审核 Week5Week6 7/268/2 Checksht(s) Assigned Checksht(s) Assigned Dept. EDept. F Dept. FDept. A Dept. ADept. B Dept. BDept. C Dept. CDept. D Dept. DDept. E 66 Appendix D -Audit Schedule附附录录D-审审核核时时间间表表 Acme Automotive LPA Staff Level Audit Tracking FormLPA员员工工级级别别审审核核跟跟踪踪表表 Rolling week schedule (drop and add four weeks every month) PCA Acme Automotive LPA - Process Control Audit Instructions: All questions are to be answered with a check ”P” a no”N or non applicable “NA” in the Corresponding days box, 2nd Layer and 3rd Layer Auditors boxes. Non-compliances must have corrective action recorded in the space provided and condition, concern or quaition)请请在在下下面面列列出出任任何何额额外外的的质质量量或或制制造造问问题题(日日期期及及地地点点;及及条条件件、关关注注或或品品质质) Week Beginning: Shift: If this check sheet is being used for a supplemental audit, indicate the auditor name and date in the box below, then enter findings in the appropriate day-of-the-week colurm to the left. When Applicable 2nd Layer Checks 3rd Layer Checks FriSatSun 6/296/30 Sue correctlve Action Taken Include date and Initials (if nonconformance found) PP 6/29 Joe: Zone three was found at 135. Operator returned to145. I checked product test data- all was fine.No further action needed. PP 6/28 Joe: mary was not aw are of need to use dispenser and dispenser was dry. We filled dispenser and Mary began using. Detail will be added to job instruction. NAP 6/29Joe: N/A weld stations were down for unplanned maintenance. 6/29 sam:Line down for repair. 2nd Layer Checks 3rd Layer Checks Weeks Total of 1st Layer Checks for this shift FriSatSun Acme Automotive LPA - Process Control Audit 1st Layer Checks 1st Layer Checks Each day should be totaled for compliance and recordend in the space provided Please list any additional quality or manufacturing concerns below (date and location ; and condition, concern or quaition)请请在在下下面面列列出出任任何何额额外外的的质质量量或或制制造造问问题题(日日期期及及地地点点;及及条条件件、关关注注或或品品质质) Layered Process Audit Results Jan.FebMarAprMayJunJulAugSepOctNovDec % In Compliance符合百分比99.1%98.4%99.0%99.5%98.7%98.2%99.6%98.7%98.7% Ave# Items on LPA Aud