《饭店情景英语》PPT课件

关于考试：平时的成绩(70% ) :上课的成绩(30% )，上课方式：教科书的内容学生自己发言。 、3、第1部分，TheManagersRemarks，1.Whatistheaimofahotel？ 2.canyousaysomethingaboutthegretimportanceofthefrontoffice？ 3.whyshouldthehotelstaffhaveastrongsenceofreponsibility？ 4.howcanthehotelachieegerfinancialsuccess？ Questions:4，UNIT1，RoomReservations，1-1长期呼叫保留1-2 a组保留1-3a face-to-face reservation equivalent平行的arrival到了May26th5月26日，照顾creditcard信用卡takecareof，parkinglot停车场的10 %。 representative代表UA美国联合航空confirmation确认了assist合作，帮助southward向南可用的referral参考，Dialogues:NewWards:5，u RoomReservations，exercises 2:自包含 pleasemakeabriefself -包含3 minute alleast，youcantryfromthea thewholeskyisyours. butheparrotwasclingsodeeply，sohard，thatthemansaid， Whatisthematter？ Areyoumad？ “hetritedtotacktheprrotoutwhisownhands，butheparrotstartedpreckinathim，andatthesametimehewasshouting， Freedom！ Freedom！ 3，36， thevalleysinthenightechoedandreechoed，butthemanwasalsostubborn； hewasafreedomfighter.hepulledtheparrotoutandsthreemintothesky； andhewasverysatisfied， althoughishandwashurt.theparrothadattedhimaasforcefullyascheckld buthemanwasimmenselysatisiedthathehadmadeasoulfree.hewentto freedom hethoghtperhapstheparrotmustbesitingonatreronarock.butwhnhecameout，theparrotwassittinginthecage.thedoorasopen .4，4 37设备3个人化服务个人化服务，38， 38 dialogues :3-1客房服务3-2解决小冰箱问题3-3 about baby-sitting服务功能状态： p 132结构执行： 1p 135 iii2p 136 I v3 p 134 I， 39 thestorygoesthattwofriendswerewalkingthroughthedesert.duringsomeonpointofthejournytheyhadanargument andonefriendsslappedtheo whogotslappedwashurt， butwithoutsayinganything hewroteinthesand :todaymybestfriendsslappedmeintheface. theyketnwalkinguntiltheyfoundanoasis where . thenewhohadbeenslappedgotstukinthemreamandstarteddrowning，butthefriendsavedhim .1，40，afterherecoveredfromtheneardrowing， hewroteonastone : todaymybestfriendsavedmylife .“thefrendwhedhaspadddsavedhisbesriendaskedhim， AfterIhurtyou，youwroteint “”thetherfriendreplied :whethensomenehurshushushushushowthedownindwheindowforvienessssaritaway.butwhenemeneond tonewherenowindcanevereraseit .2，41 learntowriteyourhurtsinsthesandtocarveyourbenefitsinthestone.theysysysayittakesamiutet anhourtoappreciatethem， adaytolovethem butanentirelifetofforgetthem.sendthisphrasetothepeopleyoullneverforget.itsashortmessagetoletthemknothtyoullnef unit4laundry服务， dialogues :4-1 explaiinhowtogettheservice (洗涤服务的介绍)4-2suggestingstigxpressingservices (快速清洗服务的提案)4- 3“honestyis 43 Unit4LaundryServices，structurestuffunctionstuyexerces (练习):1P145IV2P146V3P1