新编剑桥商务英语unit_621311ppt课件ppt课件

1,Module6,2,Reading,Vocabulary,Listening,Grammar,6.1Recruitment,Employmentnews,Hiringandfiring,Employmentcasestudies,Passives,3,Whatisimportantwhenselectingapplicantsforajob?,Questions,4,Previousexperience:educationexperience,workingexperience,trainingexperiencePersonalqualities:Personalitiessuchasconfident,honest,kind,bright,keen,resposible,etc.Skills:language,dirving,communication,managing,selling,organizing,etc.,words,5,Ifyouareaboss,whatarethemainreasonstofireorlayoffpeople?,Questions,6,Howdoyoufireaperson?Doyouknowtherearethreestepsbeforeyoufireone?Whatarethey?,Questions,7,Recruitment招聘Arrangeaninterview安排面试Automatedmessage自动语音信息Payoffthemortgage还清抵押贷款Disciplinaryprocedures惩戒程序takeredundancy被裁员makeredundancy裁员Callcentresystems呼叫中心Givenotice提出辞职,words,8,Reading:Employmentnews,ReadthethreenewsstoriesandmatcheachextractA,BorCtoapersondescribedbelow.In1and5therearetwocorrectanswers.Underlinethewordsinthetextwhichgiveyoutheanswer.,Whichperson1.hasstoppedworking?_2.hasstartedworking?_3.doesntneedtowork?_4.haslostajob?_5.didntspeaktotheiremployerfacetoface?_,9,WorkerreceivesunwelcometextmessageKatyTannerscellphonebeepedwithastartlingmessageyouvefired.Tanner,21,hadamigraineheadacheandtookasickdaylastweekfromherjobatBlueBanana,abody-piercingstudio,shesaidonMonday.Sheturnedonhercellphonethenextdaytodiscovershedbeenfiredfromhersalesposition.Wevereviewedyoursalesfiguresandtheyrenotreallyuptothelevelweneed,shpmanagerAleBarlettwroteinthemessage.Asaresult,wewillnotrequireyourservicesanymore.Thankyouforyourtimewithus.,TextA,10,Dontcallus;wellcallyou!Whenmostpeopleapplyforajobtheyexpecttogoinforaninterview.ButnotJennyJamieson.Whenacompanyranghertoarrangeaninterviewtheyheardhervoicemailandshewashired.Jennycamefromasingingfamilyandwastrainedinspeechandmusic.Sheisnowthevoiceofthecompanyonallitsautomatedmessagesandcallcentresystems.IsupposeImalwayscheerfulandsmilealotandIthinkpeoplehearthatonthephone,saysJenny.,TextB,11,CarPlantworkersWinLottery,HarryLanewasoneofsixemployeesataUKcarplantwhoreceivedtheir9.5millionwinningsfromlastSaturdaynightslotteryandannouncedtheywouldntbegoingbacktowork.61-year-oldHarrysaid,Ivebeenretiredfortwodaysnow.IthoughtIdhavetoworkforanotherfouryearsbutthislikeadream!Harrysonlyplanssofararetopayofftherestofhismortgageandtakehisgrandchildrenonholiday.Nooneathisoldfactorywasavailabletocommentonhowtheywouldbereplacingthesixworkers.,TextC,12,Vocabulary:Hiringandfiring,Puttheseverbsfortalkingabouthiringandfiringinthetable.,hirerecruitgivenoticedismisswalkoutsackfirelayoffresigntakevoluntaryredundancyemploytakesomeoneonmakeredundant,hire,recruit,employ,dismiss,sack,fire,layoff,makeredundant,givenotice,walkout,resign,takevoluntaryredundancy,13,Listening:Employmentcasestudies,Listentofivespeakersdescribingwhathappenedtothematwork.MatchthespeakerstoactionsA-G.,Speaker1_Speaker2_Speaker3_Speaker4_Speaker5_,walkedoutofthejobwasmaderedundanttooksomeoneonwasfiredgavenoticewashiredpart-timetookvoluntaryredundancy,E,G,C,A,B,14,Listeningscript,S=SpeakerS1:Idreallyhadenough.ThepeoplethereweregreatandIreallylikedmysupervisorbutitwasjusttooboring.IonlystartedinordertomakeabitofextramoneywhenIwasastudent.IdidntintendtostaythislongandespeciallynotafterIfinishmydegree.Sotheysaidtheyweresadtoseemegobuttheyunderstood.Anyway,ItoldthemwhenIwantedtoleave,buttheysaidIdidntneedtoworryaboutwhatitsaidinmycontract,soIdidntactuallyhavetoworkthefullfourweeksS2:Someonehadtogo.Wehaventbeengettingtheordersforawhilesoitwasclearthattheydbelayingpeopleoffsoonerorlater.Anyway,IthoughtratherthanwaitIdgonowandtakethemoney.Itwasagooddealanditgivesmeafewmonthstofindanotherjob.S3:Well,itsagoodpositionandsuitsanyonewhodoesntwanttoworkeverydayoftheweek.Wehadthreeapplicantsbutitwasobviouswhowasright.IthinkSamanthawillbeperfect.Sheskeenandflexiblewhichworkswellforbothsides.AndIthinkshecanworkatweekends,too,sothatllcomeinuseful.EspeciallyaroundChristmastime.,15,S4:Icouldntbelieveit.OK,soIvebeenlateacoupleoftimesbutmybosssaiditwasntaproblemaslongasImadeuptheextrahoursintheevening.Andthensomeone,andIcanguesswho,reportedme.Youknow,thatonewhoworksinaccountswhosalwaysgossipingaboutotherpeople.ShesaidIdbeentakingstationeryfromthecupboardandusingitforpersonalcorrespondence.ThemanageraskedmetocomeintotheofficesoIcouldseewhatwascoming.Iwasntgoingtowaitaroundandgetalecture.Iwasthroughthatdoorbeforeanyonecouldstopme.S5:ThefirstthingImgoingtodoistakethefamilyonanicelongholidaywhilewecanstillaffordit.ThenIllstartthinkingaboutwhatIlldonextwhenIgethome.Theresplentyoftime,thoughforsomeoneofmyageImnotsurewhatIllget.MaybeIlljustworkpart-timeuntilmypensionbegins.Itsonlysevenyears.Pityreally.Iwouldhavelikedtohavestayontillretirement.Mindyou,itsworseforsomeoftheothers.Theyvegotanothertwentyyearstogo.Imean,wherewilltheygetanotherjobroundhere,16,Grammar:Passives,1.Completesentences18withthepassiveformusingtheverbinbrackets.,1.Ifwecatchanemployeestealing,they_(give)averbalwarning.2.Atpresent,thepolicyondismissal_(review).3.I_(offer)aredundancypackageisimplycantrefuseit!4.Thecompany_(setup)bythefamilysgreat-grandfather.5.Thenewperformance-relatedbonusmeansthatwe_(give)afurther10%extraeverymonth.6.Imnotsurewhathappenedexactly.Theincidentneeds_(look)atquitecarefully.7.It_(hope)bythewholeboardthatyouwillacceptourgenerousoffer.8.Itisntlikehertobelate.Shemust_(delay)attheairport.,aregiven,isbeingreviewed,vebeenoffered,wassetup,willbegiven,tobelooked,ishoped,havebeendelayed,17,2.Completethisreportbyunderliningthecorrectfrom,activeorpassive.,ReportonthedismissalofLudwigaChuhovaIntroductionTheaimofthisreportis(1)toassess/tobeassessedwhetherMs.Chuhova(2)unfairlydismissed/wasunfairlydismissedandifthecorrectprocedure(3)followed/wasfollowedbyherlinemanager.FindingsFirstofall,it(4)hasfound/hasbeenfoundthatMs.Chuhova(5)hadfailed/hadbeenfailedtoarriveforworkonthreeoccasions.Onthefirstoccasion,whenthemanagergaveaverbalwarning,she(6)reports/isreportedtohavesaidthatitwasnoneofhisbusiness.Onthesecondoccasion,thelinemanager(7)gave/wasgivenherawrittenwarning.Whenshefailedtoarriveforworkathirdtime,she(8)dismissed/wasdismissedwithimmediateeffect.ConclusionsandrecommendationsInconclusion,themanager(9)appears/isappearedtohavefollowedthecorrectcourseofaction.However,it(10)recommends/isrecommendedthatinthefuture,anydisciplinaryprocedures(11)shouldcarryout/shouldbecarriedoutinthepresenceofoneotherperson.This(12)willhelp/willbehelpedtoavoidanysimilarsituations.,18,possibleanswersforExercise61.Manypeoplewillrespondthatitisunethical,however,itisalsoaculturalissuesincepeoplefromsomecountrieswouldtaketheattitudethatanapplicantdoesnthavetherightqualificationbutitisstillabletodothejobwell.ButinChina,itisunethicalbecausewehavethevirtueofnotlyingandfaircompetition.,talking,19,possibleanswersforExercise62.Youwouldexpectthatallmanagersshouldtalktothepersoninquestionaboutanissueandexplainthereasonsforthepunishmentandthethereshouldhavealsosomepeopleinvolvedsuchascolleaguesoftheperson.,talking,20,possibleanswersforExercise63.Goodcommunicationcanavoidproblemsbeforetheygetoutofcontrol.Staffproblemscanbecausedbyproblemsathomeordifficultieswithothermembersoftheteam.Byregularlytalkingtostaffamanagermightbeabletopredictissuesevenbeforetheyariseandtakeaction.,talking,21,possibleanswersforExercise64.Thiswilloftendependonthelevelofthepost.Seniormanagersmayoftenhavethreetosixmonthsasanoticeperiodwhereasthebasicemployeemayonlyhaveaslittleasaweekinwhichtofindanewjoborforthemanagertofindsomeonetoreplacehim.,talking,22,possibleanswersforExercise65.Responseswillincludequalifications,references,characterandpersonality,howtheyworkwithothers,reasonsforleavingtheotherjob,etc.,talking,23,possibleanswersforExercise66.Manycompanieshaveapolicyofoneverbalwarning,awrittenandfinallytheemployeeisfired.Reasonsforfiring:issuessuchascriminalact,sexualharassment,latenessorbeingcaughtusingtheInternetforpersonaluse,notqualifiedtotheposition,etc.,talking,24,possibleanswersforExercise67.Ifacompanyhasnotbeenhonestwiththemthatitisrighttoleavewithoutgivinganotice.Ifnot,youshouldgive.,talking,25,Reading,Writing,Areyouanemailaddict?,Vocabulary,Reading,6.2Emailing,Emailingterms,Internationalcommunicationandemails,Anemail,26,Reading,1.Areyouanemailaddict?Completethisquizandfindout.,Areyouanemailaddict?,1Doyouknowallyoufriendsemailaddresses,evenifyoucantremembertheirphonenumbers?,Yes,No,2Doyoustayonlineevenwhenyouarenotusingyourcomputerbecauseyoudontwanttomissincomingmessages?,Yes,No,Yes,Yes,Yes,Yes,Yes,No,No,No,No,No,3Doyouhaveemailrelationshipswithpeopleyouvenevermetinperson?,4DoyouhavetocheckyouinboxbetweenFridaynightandMondaymorning?,5DoyouprefertoCCyouremailstootherpeople,justincase?,6Whenyousendanemailwithaquestion,doyousitinfrontofyourcomputerwaitingforthereply?,7Isthenumberofemailsyousaveandfilehigherthanthenumberyoudelete?,27,2.Readthearticleonpage61andwriteinthecorrectletter,AF,forthemissingsentences.,A.Thisiswherewefirstfindoutaboutdecisionsthathavebeenmade,dealsstruckandthedirectionbeingtaken.B.Inthepastfewmonths,290employeesatagovernmentdepartmenthavebeensackedviatheirofficeintranet,whileacarequipmentfirmlaidofftheworkforcebyemail.C.Thensuddenlyyousendanemailtothewrongperson.D.Theyaretypicaloftheaverageemployeewhosends34emailsaday.E.SendingmailCChasonlymadeitworse.F.Twoletterswereattached,onesayinghercontracthadbeencancelled,theotherthatsheshouldreturnanyworkitems.,28,ClickingthehabitEmailmakesmanythingssomucheasierincludingmakingsomeoneredundant.(1)_.InthecaseofHelenSaxon-Jones,shewascheckingherinboxfromhomeonedaywhenshereadthesubjectline:“Thisemailisonlytobeopenedduringofficehours.”Butsheclickedonitanyway.(2)_.Unabletobelieveit,the29-year-old,whohadbeenworkingasaprojectdevelopmentofficerwithacharity,tookthecasetoatribunal.Shefinallyreceived12,000incompensationfromherformeremployer.Butthesebosseswhodismissworkersbyemailarentnecessarilyevil,cowardlypeopletheyremostlypeoplejustlikeyouandmewhohavedevelopedthehabitofusingemailtoomuch.(3)_.Theymeetpeopleandexchangeemailaddressesratherthanphonenumbers.TheyemailCVstoprospectiveemployers.Inasurveyofworkerslastweek,almosthalfadmittedtheyemailthepersonsittingnexttothemtoavoidmakingverbalcontact,andoneinfiveofususesemailjusttogossipaboutworkcolleagues.,29,Regardlessofthefieldinwhichyouwork,itisasafebettoguessthatyourfirstcourseofactiononanygivenworkdayistologontoyourPCandbegincheckingyourinbox.(4)_.Wesendaquestionandbecomeoffendediftherecipientdoesnotrespondwithinhours.Wehavebecomeslavestotheinbox,dependentonaconstantflowoftypedcommunication.Sotype-type-type,evenwhenitisunnecessary.Workerstypeuptheireverythoughtandsendoffemailswithtremendousinaccuracyorcompletepointlessness.(5)_.Wearecopiedinonemailsthatdonotdirectlyaffectusinthevagueinterestsofkeepingeveryoneintheloop.Emailallowsustocontinuetoworkathome.Constantaccessleadstoacompulsiontokeepthecommunicationgoing.Youreathome,andtheresnothinggoodonTV,soyoudecidetohaveaglassofwineanddoalittlework.Asyoureviewyourinbox,youstartfiringoffresponses.(6)_.Youdontwantthemtoreaditandthenextthingyouknowyouresendingevenmoreemailstotryandundothedamage.Anotherroundofemailshasbegun!,30,Vocabulary:Emailingterms,Underlineoneincorrectwordineachgroup.,0.checkyour:button,inbox,email1.clickon:alink,acomputer,anicon2.delete,save,click:anemail3.send,copy,shutdown:anemailto(someone)4.logontoa:mouse,computer,website5.restart,delete,register:thecomputer6.backup,save,break:adocument7.fireoff,send,dismiss:areply8.attacha:sender,file,document9.typeinyour:username,icon,address,31,Checktheinbox检查邮件箱Recipient收件人CCthemail转发邮件Emailaddict电子邮件狂Save/file/delete/fireoffemails保存、归档、删除、发送电子邮件Tribunal仲裁法庭Internalcommunication内部交流Intheloop在圈内Intranet内联网,vocabulary,32,Part1.Task3,ReadthefollowingwordsorphrasesandtranslatethemintoEnglish,1.合同被取消2.把此事告上仲裁法庭3.把简历发给未来的老板4.登录计算机5.收件人没有回复6.错误百出没有礼节的邮件7.避免口头联系8.作出决定9.达成协议10.为造成的不便而道歉,ThecontracthasbeencancelledTakethecasetoatribunalEmailtheCVstotheprospectiveemployersLogontoyourPCTherecipientdoesntrespondEmailswithtremendousinaccuracyorcompletepointlessnessAvoidverbalcontactDecisionsmadeDealsstruckundothedamage,33,Reading:Internalcommunicationandemails,To:hans.nagleDearHansIunderstandtheresaproblemwithstockblockingtheentrance.PleasearrangetomovethisbeforeMondaymorning.Wouldyoulikemetoarrangeforsomeextrastafftohelpmoveit?RegardsInga,To:AllproductionstaffFrom:ValterRinckesCC:IngaPalgimiSubject:HealthandSafetyInspectionWouldallstaffnotethatourannualhealthandsafetyinspectionwilltakeplaceonMonday,23Februarystartingat9.30.Idbegratefulifteamleaderswouldcheckallexitsareclearincludingthewarehouseandstorageareas.Weappreciateyourhelpinthismatter.,1.Whatorderwerethesepiecesofinternalcommunicationsentin?,34,HiValterPleasegivemedetailsofthenexthealthandsafetycheck.Iknowitscomingupsoon.Ifproductiondoesntclearthoseexitsatthebackofthewarehouseintime,wellbeintrouble.Infact,whydontyousendthemamemo?Inga,Thursday19FebruaryDearValterWithregardtoyourmemoabouttheinspection,Imafraidwereunabletomakespaceinthewarehousearoundtheentrances.Thereasonisthatthelorrieshavebeendelayedthisweeksowehavestockwaitingtoleave.Imhopingthatitwillbepickedupbefore9onMonday.Hans,35,2.Lookattheunderlinedphrasesintheinternalcommunicationandwritethemnexttothesefunctions.,Requestinformation:_Announce:_Requestaction(x2):_Suggest:_Thank:_Referto:_Explainreason:_Offer:_Apologize:_,Pleasegiveme,Wouldallstaffnote,Please,Idbegratefulif,Whydontyou,Weappreciate,Withregardto,Thereasonis,Wouldyoulikemeto,Imafraid,36,Writing:Anemail,Workinpairsandwriteaseriesofemailsbetweenamanagerandhisassistant.Writethefirstemailandthenswapyourbookwithyourpartner.Writethesecondemailandswapbooksagain.Continueandwritefiveemailsin