商务邮件的英文书写讲课教案.ppt

Keyphrasesforbusinesslettersandemails,Editor：艾创(Archie),ItisthefirsttimethatIhadseentheToweroranyoftheotherfamoussight.IfIdgonealone,Icouldhaveseennearlyasmuch,becauseIshouldnthaveknownmywayabout.Theweatherwassplendidonthatday,asIthoughtwasrare.IstillremembersomepeopletoldmethatinBritaintherewasweatherandnoclimate.Atthesameday,itmightsnowinthemorning,rainatthenoon,shineintheafternoonandbewindybeforethenightfalls.SoIthinkIwaslucky.Ithinktherivertripwasthebestthingofall.LondonreallycamealivetomeaswesawitfromtheThamesduringthatwonderfuljourneydownGreenwich.ItwasalltremendousexcitingadaythatIshallneverforget.,DearMr.Seaton,ThankyouverymuchfortakingmewithyouonthatsplendidoutingtoLondon.,ThankyouforgivingIsuchagreatbirthdaytreat.,Yourssincerely,LindaChen,Greeting（问候语）,Opening（开场）,Mainpart（正文）,Pre-closing（结束语）,Farewell（再会）,Signature（署名）,Atemplate,Greetingandfarewell,1,Greetingandfarewell,Dear(firstname),Hello(firstname),Hi(firstname),DearMr/Ms(+surname)(BritishEnglish),DearSir/Madam(BritishEnglish),Ladiesandgentlemen(AmericanEnglish),Hello/Hi(+firstname)(informal),Best,Bestwishes,(Best)Regards,Yours,Yourssincerely,Yoursfaithfully,Yourssincerely,Seeyousoon,Openings,2,Openings,IntroductionYoumayrecallthatwemetlastweek.Inthecourseoftheconversationyoumentioned.Irecentlyreadyourarticle/advertisementIwasgivenyournamebynameWhosuggestedthat.ReferenceThankyouforyourletter/email/messageofdateconcerning/aboutIenclosing/enquiringIhavereceivedyourletter/emailofdateFurtherto/Withregardto/Regarding/WithreferencetoOnthesubjectofIntermsofInresponsetoAccordingtomyrecords,Reyouremail.Iampleased/sorrytohear/!earnthat.Inotethat,Openings,PurposeIamwritingtorequest/enquire/inform/check/inform/ask.Justaquickemailto.SocialopeningsSometimesitisappropriatetowriteasocialphrase,similartoanexpressionthatwouldbeusedinaface-to-facemeeting:HowareYou?Howslife?Howrethings?Whatstheweatherlike?Itsawful/terrible/depressinghere.Itsgreat/beautiful/marveloushereItssunny/reallyhotIbitterlycold,Mainpart,3,Theprecisephraseswill,ofcourse,dependonthepurposeoftheemail.Belowarethekeyphrasesforsometypicalpurposesinaddition,thesekeyphrasescanbeusedatthebeginningofparagraphstosignalyourintentions.RequestingIwouldbegratefulifyoucouldIwouldappreciateitifyoucouldcouldyoupleasesend/supplyIconfirmPleasesend/supplyIconfirmInformingIampleasedtoinformyouIwouldliketoinformyouIamnowinapositiontoinformyouIconfirmOfferingIcan/amabletoIwouldliketoofferyou/provideyouwithIfyouwish,Iwouldbehappyto.Wouldyoulikemeto.ShallI.Doyouwantmeto.,Mainpart,ExpressingwishesIwould(verymuch)liketoplacethefollowingorder/organizeameetingI(particularly)wantto.I(do)hope.Irequire/need.Itwouldbegreatto.Iwouldprefernotto.IwouldrathernotIamreluctanttoAskingforclarificationItisnotclearwhetherIamnotsureif.Couldyouclarify/supplyuswithmoreinformationAmIrightinthinking.Couldyoupleaseexplainwhatyoumeanby,?,Mainpart,ProvidingdocumentationIamenclosing/attaching.Ienclose/attach.PleasefindenclosedIattached.ConfirmingIfIhearnothingtothecontrary,Ishallassumethat.Iherebyconfirm.IamableIpleasedtoconfirm.DrawingattentionandremindingIwouldliketopointout.MayIdrawyourattentionto.Pleasenotethat.AgreeingIamwillingtoIagreeto.Iamhappytoisacceptable/fine,Mainpart,DisagreeingandrefusingrequestsUnfortunately,IamunabletoIamunwillingtoIcannotagreewithItothat.AskingforapprovalWehopethatoursolutionwillbetoyoursatisfactionImeetwithyourapprovalWehopethatyouwillhavenoobjectionstoMakingsuggestionsIproposeIsuggestthat.Iwould(strongly)advise/recommend.Itisadvisable.Youmightconsider.MightIsuggestthatApologizingIam/wassorrytohear/learnthat.IapologizeforPleaseacceptourapologiesforIregretthat,Mainpart,ExpressingurgencyandnecessityIshouldliketoremindyou.ItisobligatoryInecessaryforYouareobliged(bylaw)to/itisrequired(bylaw)toYoumustIhaveto.ItisoftheutmostimportancethatOnnoaccount.Undernocircumstances.ItisimportantIvital/essential.atyourearliestconvenience.assoonaspossiblewithoutfurtherdelay.byreturnofpost.byFridayItheendofJanuaryGivinggoodnewsIamdelightedtoinformyouIhearthat.Youwillbedelightedtohearthat.Youllbehappytohearthat.,Mainpart,GivingbadnewsIregrettoinformyouthat.,.Unfortunately,Iamafraid.ImsorrybutExpressingdisappointmentIwasdisappointedtohearyourdecision.IamverysorrythatyoufeelthatIunabletoRefusingpolitely1(fully)appreciateyourpointofviewIdifficultiesbutImafraidthatwearenotinapositionto.Regretfully,1havetoinformyouthatWerealizethisisnotidealHowever.ThreateningIfyoudonot.,IshallUnlessyou.,Ishallbeforcedtoplacethematterinthehandsorourlawyers,Mainpart,GivingassuranceIassureyou/giveyoumyassurancethat.Youmayrestassuredthat.Ishall/willdomyutmosttoensurethatExpressingneedforconfidentialityPleasetreatthisasstrictlyconfidential/inthestrictestconfidenceIshouldbegratefulifyouwouldhandlethismatterwithdiscretionGuaranteeingconfidentiality/discretionAnyinformationwillbetreatedasstrictlyconfidentialThematterwillbehandledwithdiscretionAcknowledgingactionsandinstructionsInotethatyouhave.Ihavereceived/takendeliveryofInotethat1must.RemindingMayIremindyouIwouldliketoremindyou.Justtoremindyou.Dontforgetto.,Mainpart,ExpressingconfidenceandhopeWeareconfidentthat.Wetrust/hopethatyouwillWeexpect/anticipate/forecast/think/envisage/believeExpressingcertainty，probability,possibility,improbability,impossibilityItiscertainthat.Thereisnodoubtthat.Iamconfidentthat.ItislikelyIprobableIpossiblethatThereissomedoubtastowhetherItisunlikelythat.ItisimpossibleforustoCongratulatingIwouldliketotakethisopportunitytocongratulateyouon.Iwouldliketocongratulateyouon.Congratulationson.,Mainpart,WhatThenextstepsareasfollows.Theplanforthenextphaseis.WeexpecttomoveforwardasfollowsWearenowinapositiontoWhoThereforeIwouldbegratefulifyoucouldCouldyoupleaseconfirmthatyoucanWewouldappreciateifyoucouldWhenThedeadlineforreceivingtheinformationis.ThetimetableforprojectcompletionisWewouldliketofinishthisphasebyWemust/haveto/needtofini