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Unit1Introductions,BusinessEnglish,anewlanguagecoursefortomorrowsleaders,overview,BusinessEnglish,KeyLanguage:LearndifferentJobTitlesLearncountriesandnationalities,SkillsIntroducingyourselfandothers,ListeningTalkingaboutyourself,Reading:DescribingPeople,CaseStudyAlohainHawaii,LanguageFocustobea/anwithjobs,wh-questionswithtobe,BusinessEnglish,Quotations:,“Humansaresocialanimals.Tofindanindividualchoosingtolivealoneintheworldissorareastoconfirmthathumanbeingsneedtoliveamongsteachotherandgrouptogether.”,“Networkingbeginswithintroducingyourselves.”,“Youneverhaveasecondchancetomakeagoodfirstimpression.”,Why?,BusinessEnglish,Noonelivesaloneinthisworld.Fewpeoplecangowithoutfriends.Inordertosurviveorsucceedintheworkingworld,weneedtogrouptogetherandformournetworkoffriendsandcontacts.Togettoknowpeople,wealwaysbeginbyintroducingourselvestoeachother.Therefore,introductionsareimportant.Agoodintroductionisagoodannouncementtomakeothersknowyouwellandaproperintroductionwillgiveothersagoodfirstimpression.Studiesshowthatpeopleformtheirfirstimpressionofyouwithinthefirstfewsecondsofthemeetingwhenyouareintroducingyourselves.Oncethefirstimpressionismade,itisdifficulttochange.Thatswhypeoplesaythatyouneverhaveasecondchancetomakeafirstimpression.,Readingaloudpractice,BusinessEnglish,Thetoneofabusinessrelationshipcanbesetbyaninitialintroduction.Itisimportanttomakeagoodimpressionrightfromthefirsthandshake.Whenmeetingbusinesspeopleforthefirsttime,isitbettertobeformalorinformal?Ifindoubt,itsmoreadvisabletoadoptamoreformalapproach.HerearesomepointstorememberwhenmakingbusinessintroductionsinEnglish-speakingWesterncountries:1.Introducebusinesspeopleinorderofprofessionalrankthepersonofhighestauthorityisintroducedtoothersinthegroupindescendingorder,dependingontheirprofessionalposition.2.Whenpossible,standupwhenintroductionsarebeingmade.3.Ifclientsarepresent,theyshouldbeintroducedfirst.4.Thenameandtitleofthepersonbeingintroducedisfollowedbythenameandtitleoftheotherperson.,Readingaloudpractice,BusinessEnglish,CultureFocus,HowtoreadaBusinessCard?,Companysname,Nameoftheperson,Jobtitle,Address,Keywords,BusinessEnglish,Businesstermsconsultinggroupaccountantproductmanagerseniormanager,ProperNamesSt.PetersburgRussiaHamburgGermanyBuenosAiresArgentina,KeyWords,BusinessEnglish,Businessterms,Aconsultinggroup:alsocalledaconsultingfirmorcompany,isabusinessorganizationthatoffersspecialistandprofessionalknowledgeoradviceonbusinessaffairstocompanies.consult,consultant,consultancy,accountant:aprofessionalwhoexaminesthefinancialaccountsofbusinessesorpeopleproductmanager:amanagerwhosejobistosupervisethecompanysproductstrategy.seniormanager:apositionwhichfallsbetweenmanagerandgeneralmanager.,BusinessEnglish,ProperNames,St.Petersburg,Russia,Hamburg,the2ndlargestcityofGermany,BuenosAires,capitalofArgentina,Ahighlyindividualizedcity,KeyLanguage1,BusinessEnglish,personalassistant(PA),JobTitles,accountant,cashier,manager,telephoneoperator,technician,engineer,lawyer,receptionist,salesassistant,KeyLanguage1,BusinessEnglish,personalassistant(PA),JobTitlesMatchthewordsandthemeanings,accountant,cashier,telephoneoperator,technician,receptionist,ApersonwhotakesandgivesoutmoneyinabankorshopAsecretarywhoworksforoneperson,organizingtheirwork,meetingetcSomeonewhosejobistoprepareandcheckfinancialrecordsforacompanyorpersonOnewhoseoccupationrequirestraininginaspecifictechnicalprocessAnofficeworkeremployedchieflytoreceivevisitorsandanswerthetelephoneSomeonewhoworksonatelephoneswitchboard,whoyoucancallforhelpAnexpertwhostudiesfinancialdataandrecommendsfinancialactionsOnethatgivesexpertprofessionaladviceOnewhousestheartofcombiningpictures,wordsanddecorationintheproductionofbooks,magazines,etc,analyst,consultant,graphicdesigner,KeyLanguage1,BusinessEnglish,Writethewordsfromtheboxunderthecorrectheading,accountantfinancemarketingmanagertechnicianengineercashierproductiondirectordoctortelephoneoperatorhumanresourcesreceptionistlawyersalesassistantpersonalassistant(PA),accountant,finance,Department,Job,marketing,manager,technician,engineer,cashier,production,director,doctor,telephoneoperator,humanresources,receptionist,lawyer,salesassistant,personalassistant(PA),Departments,Finance/Accounts,organizespayment.,Marketing,advertisesandmarketsproducts.,Production,makesgoodsinthefactory.,Humanresources/Personnel,dealswithemployees.,BusinessEnglish,Vocabularyexercise,Departments,R2sonsand1daughter,CEOofNike,Sportsandfitnesscompany,Sports:tennis,runningandgolfAsia:especiallyJapan,Task,BusinessEnglish,Tickthecorrectsentences.Correctthemistakesintheothersentences.,PhilKnightistheheadofNike.Heisntrich.Knightismarriedwithtwochildren.HiswifesnameisPenny.Knightstattooisonhisrightleg.Wiedenisinadvertising.KnightsofficeisfullofobjectsfromAustria.KnightsofficeisinCalifornia.,Heisveryrich.,Hehasthreechildren.,Onhisleftleg.,FromAsia.,Beaverton,Oregon.,BusinessEnglish,LanguageFocus1,tobe,BusinessEnglish,CompletetheinformationaboutIngridwithshortformsoftheverbtobe.,Myname_Ingrid.I_agraphicdesigner.I_German,andI_fromMunich.I_marriedwithtwochildren.They_bothinhighschool.Theirschool_nearmyoffice.Myhusband_anengineer.We_interestedintravelandthecinema.Mysister_anaccountant.,s,am,am,m,am,are,is,is,are,is,Task,BusinessEnglish,Completethesentenceswithnegativeformsof“tobe”.,ImRussian,but_fromMoscow.TheyreJapanese,but_fromTokyo.HesGerman,but_fromMunich.Iminsales,but_themanager.YoureinPoland,but_inWarsaw.HernameisSophia,but_Italian.,Iamnot,Iamnot,heisnot,Iamnot,youarenot,sheisnot,Task,BusinessEnglish,MatchthequestionsanswersaboutSergio.,1.AreyouSpanish?2.Areyouasalesmanager?3.Areyoumarried?4.Isyourwifeamanager?5.IssheItalian?,No.Imafinancialanalyst.No,shesPolishNo,ImItalianNo,shesalawyer.Yes,Iam.Thatsapictureofmywife.,Task,BusinessEnglish,Speaking,Workinpairs.AskandanswerquestionsaboutIngrid.,IsIngridFrench?,No,sheisnt.ShesGerman.,IsIngridadoctor?,DoesshecomefromMunich?,No,sheisnt.Shesagraphicdesigner.,Yes,shedoes.,Isshemarried?,Yes,sheis.,Howmanychildrendoesshehave?,2.,Areherchildrenbothinuniversity?,No,theyarent.Theyarebothinhighschool.,Isherchildrensschoolfarawayfromheroffice?,No,itisnt.Itsnearheroffice.,Isherhusbandamanager?,No,heisnt.hesanengineer.,Whataretheyinterestedin?,Theyareinterestedintravelandthecinema.,Ishersisteranaccountant?,Yes,sheis.,BusinessEnglish,LanguageFocus2,Weuseabeforewordswithaconsonantsoundsuchasb,c,d:areceptionist.Weuseanbeforewordsbeginningwithavowelsoundsuchasa,e,i,o:anastronaut.Wedonotuseaoranwithpluralnouns:Theyarearchitects.Weusequestionwordssuchaswhat,whoandwheretoaskforinformation.Whatsyourjob?Imalawyer.(NotImlawyer)Whosyourboss?Whereareyoufrom?/Whereshefrom?Whatsyourjob?Imanengineer.,BusinessEnglish,Writethejobsfromtheboxunderthecorrectheading.,traineeaccountantexecutiveopticianlawyeranalystdirectorarchitectmanagerconsultantengineerdoctorpilot,a,an,trainee,accountant,executive,optician,analyst,director,lawyer,architect,manager,consultant,engineer,doctor,pilot,Task,BusinessEnglish,Listening1.6,Threepeopletalkabouttheirjobs.Listenandcompletethechart.,anarchitect,Irene,Russia,Moscow,alawyer,Poland,Alex,BusinessEnglish,Listening1.7,Listentothreeconversations.Markeachstatementtrueorfalse.,Conversationone1.Patrickisasalesassistant.2.DianaVincentisasalesmanager.Conversationtwo3.HiroshiItoisMayumisassistant.4.DanMarshallisinfinance.Conversationthree5.JimmyispleasedtomeetDave.6.Businessisgood.,true,false,false,false,true,false,BusinessEnglish,Listening1.7,Listentothreeconversationsandfillinthemissingwords.,ConversationoneAHello._PatrickKeller._thenewsalesassistant.BOh,hello_tomeetyou.ImDianaVincent.ConversationtwoAGoodmorning.My_HiroshiIto._isMayumiNitta,myassistant.BNiceto_youboth.ImDanMarshallfromMarketing.ConversationthreeAHello,Jimmy.BHi,Dave.A_toseeyouagain.BYou,too._?ANottoogood.BOh,reallySorrytohearthat.Whatstheproblem?,Im,Im,pleased,names,This,meet,Good,Howisbusiness,BusinessEnglish,CaseStudy,BackgroundYouareataninternationalconferenceinHawaii.Yourcompanyhasanewofficeinaforeigncountry.Youwantamanagerfortheoffice.Findoutinformationaboutpeopleattheconference.,SpeakingTaskCompletethecardwithinformationaboutyourself.Inventinformationifyouwish.Introduceyourselftotheotherpeopleattheconference.Usethewordstomakequestions.What/name?Where/from?What/job?Where/office?How/business?3.Makenotesaboutthepeopleyoumeet.4.Talkinpairsaboutthepeopleyoumetattheconference.,BusinessEnglish,WritingTask,Choosetwointerestingpeoplefromtheconferenceandwriteashorte-mailaboutthemtoyourboss.tellinghimhowtheconferenceislike;describingtoyourbossthetwopeopleyoumetthere;sayinghowusefultheycouldbetoyourcompany,BusinessEnglish,Hi,DaveTheSalesConferenceisveryexciting,andHawaiiisagreatplaceforsightseeing.Imettwointerestingpeopleattheconference.OneisBarbaraGrunewaldfromGermany.SheisasalesmanagerofCBTSystemsGmbH.HerofficeisinHamburg.TheotheroneisAdamBotafromDebrecen,Hungary.HeisasalesmanagerofCyberfair,whichsellsfurnitureforhi-techoffices.Bothofthemsaythatbusinessisgoodwiththematthemoment.IthinkbothMr.BotaandMs.Grunewaldareverygoodbusinesscontacts.Moreover,ifwearetoopennewofficesinDebrecenandHamburg,theycanbeidealcandidatesforthepositions.Bestregards.Steve(110words),BusinessEnglish,Unit1IntroductionSummarySheet,AccountantCashierAnalystTelephoneoperatorTechnicianConsultant
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