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1、第一篇PART ONE You are going to spend holidays in Hawaii in June. Suddenly you received a letter from an important customer, Mr. Elton Deland, who will arrive on 25th June and discuss the claim. You have to delay the trip till July. Write a short message to Ms. Anne Folster, your secretary: explain why
2、 you postpone your trip mention the date when Mr. Elton Deland will arrive ask her to arrange your meeting. Write 30-40 words on your Answer Sheet.PART TWODear Mrs. DeanWe would be grateful if you could give us information about two of your cleaning products, Super Floor Cleaner and General Cleaner.
3、We would like to know the discount you can offer if we buy 30 liters of each product.We would also like to know when you could deliver these quantities; this would ideally before 18th October.Yours sincerely,H. Wong Read the letter blow. Write a letter to Ms Wong: thanking her for her inquiry tellin
4、g her about your discount confirming that you will deliver by the required date asking her to phone if she would like further details. Write 60-80 words. You have to organize an urgent meeting at 9 a. m. tomorrow with all the staff from your department. Write an email to the staff: saying when the m
5、eeting will be held telling them where the meeting will be held explaining what the meeting will be about. Write about 30-40 words on your Answer Sheet.PART TWO Read this note you have received from your boss. Write an email to Ms Brown: thanking her for the invitation to Head Office telling her how
6、 many people are planning to go saying which departments people would like to see asking about the time of the visit. Write 60-80 words. Do not include any postal addresses. You work for a company which is going to buy a set of equipment from China. You are asked to translate a lot of specifications
7、 and instructions within four months, which is impossible. Therefore you decide to advertise for two experienced translators as soon as possible. Write a short note to Mr. Max Remington, the Public Relations manager: asking for an advertisement for two translators explain the reason mention your urg
8、ency. Write 30-40 words on your Answer Sheet.PART TWO Read this program for a visit you went on last week.9 a. m.ProgramMeeting with Mr. Henry, Production Manager Tour of main factory10 a. m.-Production-Quality-Delivery system12:30 p.m.Lunch Write a short letter to Mr. Henry: thanking him for the to
9、ur saying why it was interesting asking for another copy of his catalogue inviting him to visit your company on 8th June. Write 60-80 words. The staff in your office decided to spend holidays together this year. While reading the news you are attracted by the advertisement of the Grand Palazzo Hotel
10、 in Italy. As no one in your office has ever been to Italy, you want your secretary to contact the hotel through telephone. Write a short message to Ms. Emily Malan, your secretary: suggest the visit to Italy give the hotel telephone number to her ask her to contact with that hotel. Write 30-40 word
11、s on your Answer Sheet.PART TWO Reading this message from your secretary.Telephone messageMr. Johnson calledour quotation received, but the price is too high. Asked us to reduce by 5%. I contacted our Sales Dept and was informed cost of raw materials is rising. Ours is lowest price. Also, our qualit
12、y is better and orders are coming. Impossible to reduce. Write a letter to Mr. Johnson: telling him you cannot reduce your price saying why you cannot reduce your price persuading him to reconsider your price asking for an early reply. Write 60-80 words. You have received a fax from a customer who i
13、n the fax complained that he had received 100 green color bicycles instead of 50 green and 50 blue color bicycles. In order to solve the problem and find out the facts, you write a short note to the warehouse. Write a short note to Mr. Randy Simon, who is in charge of delivering goods from warehouse
14、: tell him about the claim mention the date of delivery ask for the duplicate invoice. Write 30-40 words.PART TWO Read the following letter.Dear Mr. DingMr. John Green,our General Manager,will be in Changchun from June 2 to 7 and would like to come and see you,say,on June 3 at 2.00 p.m.about the opening of a sample room there. Please let us know if the time is convenient for you. If not,what time you would suggest.Yours faithfully, Tim Forest You are the secretary
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