UC服务器安装手册

1、UC服务器安装手册伍铜稳一、通过定制盘，一键安装操作系统使用UC定制安装盘Turbo Linux11.2版本 安装.(1)当定制盘无需加载驱动时，在启动画面输入uc，回车后自动安装(2)当定制盘需要加载驱动时,例如:. 服务器R520. Raid 8708 需使用USB加载驱动程序.引导顺序RAID ,然后CD.出来new start安装界面的时候，输入auto dd 来加载驱动安装模式,选择USB所在磁盘，进行加载驱动。在Turbo Linux11.2操作系统安装后，需要注意rpm包及脚本和Newstart有所区别二、配置系统的IP地址rootzteebgsvr # vi /etc/sysc

2、onfig/network-scripts/ifcfg-eth0修改里面的配置项。DEVICE=eth0BOOTPROTO=staticHWADDR=00:1B:21:0C:05:2AIPADDR=54NETMASK=GATEWAY=ONBOOT=yesTYPE=Ethernetrootzteebgsvr #service network restart三、获取mac 地址rootzteebgsvr # ifconfigeth0 Link encap:Ethernet HWaddr 00:1B:21:0C:05:2A inet

3、addr:54 Bcast:55 Mask: inet6 addr: fe80:21b:21ff:fe0c:52a/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1四、UC服务器安装过程1、 基础及额外依赖环境，拷贝是需注意：compat-libstdc+-296-2.96-138.i386.rpmbc-1.06-21.1.i386.rpmdos2unix-3.1-27.2.i386.rpmksh-14.i386.rpmZXECS-UC100-Sybas

4、e-12.5.4-0001.i386.rpm ZXECS-UC100-tomcat-5.0.28-0001.i386.rpm2、 版本软件包：ZXECS-UC100-ucm-3.0-00011.i386.rpm ZXECS-UC100-sips-2.1-00001.i386.rpm ZXECS-UC100-das-2.2-00010.i386.rpm ZXECS-UC100-sms-2.2-00002.i386.rpmZXECS-UC100-vcs-2.5-00010.i386.rpm 3、 安装以下批处理脚本：install_env.shucchangeip.shucsetip.shrcrc

5、.localtmpl_zxucsd_servicesshd_config(具体安装步骤见下方,红色粗体为所需指令)4、 命令行操作rootzteucserver # cd /optrootzteucserver opt# lscompat-libstdc+-296-2.96-132.7.2.i386.rpmbc-1.06-21.1.i386.rpmdos2unix-3.1-27.2.i386.rpmksh-14.i386.rpminstall_env.sh rcrc.localsshd_configtmpl_zxucsd_serviceucchangeip.shucsetip.shZXECS-

6、UC100-das-2.2-00010.i386.rpmZXECS-UC100-sips-2.1-00001.i386.rpmZXECS-UC100-sms-2.2-00002.i386.rpmZXECS-UC100-Sybase-12.5.4-0001.i386.rpmZXECS-UC100-tomcat-5.0.28-0001.i386.rpmZXECS-UC100-ucm-3.0-00011.i386.rpm ZXECS-UC100-vcs-2.5-00010.i386.rpmrootzteucserver opt# rpm -qa |grep -i mysql操作系统默认安装的MySQ

7、L数据库是5.0.86，可直接使用，但依赖关系有所不同，在安装UCM和SIPS包时如遇到MySQL的依赖关系，可以通过加 nodeps参数来忽略。5、 命令行操作rootzteucserver opt#chmod +x *.sh rootlocalhost opt# echo “ X.X.X.X zxin” /etc/hosts注意：其中X.X.X.X 替换为配置的本机ip地址 -建议手动输入。6、 命令行操作rootzteucserver opt# ./install_env.sh+ Install MySQL +mysqladmin: connect to server at localh

8、ost failederror: Access denied for user rootlocalhost (using password: NO)+ Install Sybase +Preparing. # 100%package compat-libstdc+-296-2.96-132.7.2 is already installedPreparing. # 100%package compat-libstdc+-33-3.2.3-47.3 is already installedPreparing. # 100% 1:ZXECS-UC100-Sybase # 100% Building

9、Adaptive Server zxdb_das:Writing entry into directory services.Directory services entry complete.Building master device.Master device complete.Writing RUN_zxdb_das file.RUN_zxdb_das file complete.Starting server.Server started.Building sysprocs device and sybsystemprocs database.sybprocs device and

10、sybsystemprocs database created.Running installmaster script to install system stored procedures.installmaster: 10% complete.installmaster: 20% complete.installmaster: 30% complete.installmaster: 40% complete.installmaster: 50% complete.installmaster: 60% complete.installmaster: 70% complete.install

11、master: 80% complete.installmaster: 90% complete.installmaster: 100% complete.installmaster script complete.Creating two-phase commit database.Two phase commit database complete.Installing common character sets (Code Page 437, Code Page 850, ISO Latin-1, Macintosh and HP Roman-8).Character sets inst

12、alled.Setting server name in Adaptive Server.Server name added.Server zxdb_das was successfully created.Building Backup Server zxdb_das_back:Writing entry into directory services.Directory services entry complete.Writing RUN_zxdb_das_back file.RUN_zxdb_das_back file complete.Starting server.Server s

13、tarted.Server zxdb_das_back was successfully created.Password correctly set.(return status = 0)+ Install Tomcat +Preparing. # 100%package ZXECS-UC100-tomcat-5.0.28-0001 is already installedmv: cannot stat /etc/ssh/sshd_config: No such file or directorymv: cannot stat sshd_config: No such file or dir

14、ectory7、 命令行操作(安装UCM文件)rootzteucserver opt# rpm -hvi ZXECS-UC100-ucm-3.0-00011.i386.rpm nodepsPreparing. # 100% 1:ZXECS-UC100-ucm # 100%Shutting down MySQL. OK Starting MySQL OK ln: /tmp/mysql.sock: File existsERROR 1146 (42S02) at line 9: Table ugp.PIM_ADDRESS doesnt existERROR 1146 (42S02) at line

15、 11: Table ugp.PIM_ADDRESS doesnt existERROR 1146 (42S02) at line 13: Table ugp.PIM_ADDRESS doesnt existERROR 1146 (42S02) at line 15: Table ugp.PIM_ADDRESS doesnt existERROR 1146 (42S02) at line 19: Table ugp.PIM_CONTACT doesnt existERROR 1146 (42S02) at line 21: Table ugp.PIM_CONTACT doesnt existE

16、RROR 1146 (42S02) at line 23: Table ugp.PIM_CONTACT doesnt existERROR 1146 (42S02) at line 27: Table ugp.PIM_GROUP doesnt existERROR 1146 (42S02) at line 29: Table ugp.PIM_GROUP doesnt existERROR 1146 (42S02) at line 31: Table ugp.PIM_GROUP doesnt existERROR 1146 (42S02) at line 37: Table ugp.PIM_LO

17、G doesnt existERROR 1146 (42S02) at line 39: Table ugp.PIM_LOG doesnt existERROR 1146 (42S02) at line 43: Table ugp.PIM_NAME_CARD doesnt existERROR 1146 (42S02) at line 45: Table ugp.PIM_NAME_CARD doesnt existERROR 1146 (42S02) at line 47: Table ugp.PIM_NAME_CARD doesnt existERROR 1146 (42S02) at li

18、ne 49: Table ugp.PIM_NAME_CARD doesnt existERROR 1146 (42S02) at line 51: Table ugp.PIM_NAME_CARD doesnt existERROR 1146 (42S02) at line 53: Table ugp.PIM_NAME_CARD doesnt existERROR 1146 (42S02) at line 55: Table ugp.PIM_NAME_CARD doesnt existERROR 1146 (42S02) at line 57: Table ugp.PIM_NAME_CARD d

19、oesnt existERROR 1146 (42S02) at line 59: Table ugp.PIM_NAME_CARD doesnt existERROR 1146 (42S02) at line 61: Table ugp.PIM_NAME_CARD doesnt existERROR 1146 (42S02) at line 65: Table ugp.PIM_ORGANIZATION doesnt existERROR 1146 (42S02) at line 67: Table ugp.PIM_ORGANIZATION doesnt existERROR 1146 (42S

20、02) at line 69: Table ugp.PIM_ORGANIZATION doesnt existERROR 1146 (42S02) at line 71: Table ugp.PIM_ORGANIZATION doesnt existERROR 1146 (42S02) at line 77: Table ugp.PIM_PRIVATE_ADDRESS_BOOK doesnt existERROR 1146 (42S02) at line 81: Table ugp.PIM_RESOURCE doesnt existERROR 1146 (42S02) at line 83:

21、Table ugp.PIM_RESOURCE doesnt existERROR 1146 (42S02) at line 85: Table ugp.PIM_RESOURCE doesnt existERROR 1146 (42S02) at line 87: Table ugp.PIM_RESOURCE doesnt existERROR 1146 (42S02) at line 89: Table ugp.PIM_RESOURCE doesnt existERROR 1146 (42S02) at line 93: Table ugp.PIM_USER doesnt existERROR

22、 1146 (42S02) at line 95: Table ugp.PIM_USER doesnt existERROR 1146 (42S02) at line 97: Table ugp.PIM_USER doesnt existERROR 1146 (42S02) at line 99: Table ugp.PIM_USER doesnt existERROR 1091 (42000) at line 3: Cant DROP index_orgId; check that column/key existsERROR 1091 (42000) at line 4: Cant DRO

23、P index_userId; check that column/key existsERROR 1091 (42000) at line 5: Cant DROP index_type; check that column/key existsERROR 1091 (42000) at line 6: Cant DROP index_enabled; check that column/key existsERROR 1146 (42S02) at line 27: Table ugp.PIM_PRIVATE_GROUP doesnt existERROR 1146 (42S02) at

24、line 28: Table ugp.PIM_PRIVATE_GROUP doesnt existERROR 1146 (42S02) at line 47: Table ugp.PIM_PRIVATE_NAMECARD doesnt existERROR 1146 (42S02) at line 48: Table ugp.PIM_PRIVATE_NAMECARD doesnt existERROR 1146 (42S02) at line 49: Table ugp.PIM_PRIVATE_NAMECARD doesnt existERROR 1146 (42S02) at line 50

25、: Table ugp.PIM_PRIVATE_NAMECARD doesnt existERROR 1146 (42S02) at line 78: Table ugp.PIM_PRIVATE_CONTACT doesnt existERROR 1146 (42S02) at line 79: Table ugp.PIM_PRIVATE_CONTACT doesnt existERROR 1146 (42S02) at line 103: Table ugp.PIM_PRIVATE_ADDRESS doesnt existERROR 1146 (42S02) at line 104: Tab

26、le ugp.PIM_PRIVATE_ADDRESS doesnt existERROR 1146 (42S02) at line 125: Table ugp.PIM_PRIVATE_GROUP_MEMBERS doesnt existERROR 1146 (42S02) at line 126: Table ugp.PIM_PRIVATE_GROUP_MEMBERS doesnt existShutting down vsftpd: OK Starting vsftpd for vsftpd: OK 8、 命令行操作(安装SIPS文件)rootzteucserver opt# rpm -h

27、vi ZXECS-UC100-sips-2.1-00001.i386.rpm nodepsPreparing. # 100% 1:ZXECS-UC100-sips # 100%9、 命令行操作(安装DAS文件)rootzteucserver opt# rpm -hvi ZXECS-UC100-das-2.2-00010.i386.rpmPreparing. # 100% 1:ZXECS-UC100-das # 100%imps : das_imps .Beginsp_advsearch_personalsp_advsearch_onpagesp_upgradeoperationsp_modgr

28、oupattrsp_uploadpersonsp_download_personsp_modifycompanyuserim procedure beginsp_imqrydpuriim procedure endadd-vip alarmMsg 208, Level 16, State 1:Server zxdb_das, Procedure sp_preup_deleteconference, Line 12:conference not found. Specify owner.objectname or use sp_help to check whetherthe object ex

29、ists (sp_help may produce lots of output).End+ Create imp tables + imp : imp_auth_ucm .sp_checkuser_imp11 beginsp_checkuser_imp11 end imp : imp_account_ucm .sp_createuser_imp11 beginsp_createuser_imp11 endsp_deleteuser_imp11 beginsp_deleteuser_imp11 endsp_modiuserinfo_imp11 beginsp_modiuserinfo_imp1

30、1 endsp_modicontactinfo_imp11 beginsp_modicontactinfo_imp11 end注意：其中安装das文件过程由于要创建数据库设备及数据库，会花费较长时间(1小时左右)，需要耐心等待。10、 命令行操作(安装OK后需重新设置下IP)rootzteucserver opt# ./ucsetip.sh X.X.X.X注意：X.X.X.X为配置的系统IP地址。该命令可以多次执行。11、 重启操作系统rootzteucserver #reboot 12、 重启完毕后，看到服务启动情况rootzteucserver #ps -efzxinitzxcommR01

31、MMLsdfprozxinserversmpserProxyProzxupserverJFPro_exmopsrvdaservicemrsprohttppro/usr/java/jdk1.5.0_11/bin/java -server -Xmx256m -Xm/home/sybase/ASE-12_5/bin/dataserver -szxdb_das -d/home/sybase/data/master.dat -e/home/sybase/ASE-12_5/install/zxdb_das.log -c/home/sybase/ASE-12_5/zxdb_das.cfg -M/home/s

32、ybase/ASE-12_5 /dev/null 2&1 sybase 8662 8661 55 05:59 ? 00:43:15 /home/sybase/ASE-12_5/bin/dataserver -szxdb_das -d/home/sybase/data/master.dat -e/home/sybase/ASE-12_5/install/zxdb_das.log -c/home/sybase/ASE-12_5/zxdb_das.cfg -M/home/sybase/ASE-12_5sybase 8695 1 0 05:59 pts/2 00:00:00 sh -c /home/s

33、ybase/ASE-12_5/bin/backupserver -e/home/sybase/ASE-12_5/install/zxdb_das_back.log -LChinese -JEUC-GB -N25 -C20 -M/home/sybase/ASE-12_5/bin/sybmultbuf -Szxdb_das_back /dev/null 2&1 sybase 8696 8695 0 05:59 pts/2 00:00:00 /home/sybase/ASE-12_5/bin/backupserver -e/home/sybase/ASE-12_5/install/zxdb_das_

34、back.log -LChinese -JEUC-GB -N25 -C20 -M/home/sybase/ASE-12_5/bin/sybmultbuf -Szxdb_das_back注意：如果没有启动，查看下rc文件。rootzteucserver etc# vi /etc/rc.d/rc#lijunmin add#nohup /home/zxecs/tools/zxutils -f 1/dev/null 2&1 &nohup /home/zxin10/bin/checkkernel.sh 1/dev/null 2&1 &# Now run the START scripts.如果没有启动，

35、可以尝试手动启动服务：rootzteebgsvr # cd /etc/init.d/rootzteebgsvr init.d# ./zxucsd start13、 安装License文件上传license.dat到/etc/下面，如果没有，可以安装完毕后，上传，上传完毕后，重启tomcat或者reboot。五、UC安装好后，需要重新修改IP地址如果需要修改原来的UC服务器IP地址，首先修改服务器的网络地址，然后执行rootzteucserver opt# ./ucchangeip.sh 54然后重启系统。注意：出现过/home/sybase/ASE-12_5/install

36、/zxstart_sybase.sh 脚本的IP地址没有修改，导致sybase无法启动。六UCM帐号开通登录管理界面54/UCM/ 账号/密码 : admin / 00001、配置企业：2、配置部门、员工管理首先需要增加员工，对没有绑定帐号的员工，可以进行删除操作。必须输入员工的名称，帐号，所在部门信息，其他信息可以依据情况填写。3、角色管理、帐号管理首先增加角色，然后添加帐号，赋予一个角色。帐号管理，可增加帐号，删除、修改帐号信息，开通该帐号或者暂停该帐号的使用.建立账号前需要增添SIP软电话号码,因为在建立账号时,需要选择手动或自动获取软电话号码.。帐号信息

37、，输入员工工号，通过工号查询出员工，选择对应的员工，输入帐号密码，选择角色test，选择相应的管理部门。4.系统管理、系统参数配置数据同步填写UC服务器地址，端口8081.信息修改页面如图修改。5.业务配置即时消息，填写UC服务器地址语音业务填写SIP帐号注册地址。6.SIP帐号管理添加UC使用的SIP帐号，可以根据ECS的帐号来配置，此时需要注册到ECS上，也可以根据SIP服务器自己来开帐号，此时注册到SIP服务器。14、 局向和外乎规则建立SIP中继的时候需要配置。七.可选安装项(必须在成功安装UCM文件后再安装此些文件)1.命令行操作(安装及配置VCS电话会议文件)rootzteucse

38、rver opt# rpm -hvi ZXECS-UC100-vcs-2.5-00010.i386.rpmPreparing. # 100% 1:ZXECS-UC100-vcs # 100%只要求配置虚拟设备，队列和座席。在配置文件中默认的虚拟设备为8000-8009。配置文件：rootzteebgsvr#vi /usr/tomcat/webapps/uc_vcs/WEB-INF/classes/perties#JTAPI配置RT_ACD_IP=7 /配置IBX1000的网管地址RT_ACD_PORT=5000 /端口配置RT_ACD_AGENT_ID=

39、102 /坐席ID配置RT_ACD_AGENT_PASSWD= /坐席密码配置RT_ACD_VIRT_DEVICES=8000,8001,8002,8003,8004,8005,8006,8007,8008,8009 /虚拟设备配置，虚拟设备ID间用”,”好隔开 提供会议室编号RT_ACD_QUEUE=9998 /队列配置#会议资源总数MAX_CONFERENCE_NUMBERS=64 /最大会议资源总数，默认即可MAX_CONFERENCE_ROOM=20 /最大会议总数，默认即可#数据库配置jdbc.driver=com.mysql.jdbc.Driverjdbc.url=jdbc:mysql:/54:3306/ugp /WEB会议服务器地址jdbc.username=ugpjdbc.password=ugp#PIM服务器IP地址和端口配置pim.serverip=81 pim.serverport=5840#登录短信服务器验证配置sms.username=adminsms.password=adminsms.sendername=systemsms.signature=systemsms.sendnumber=#邮件