内部审核报告

1、内部审核报告 Internal audit report审核目的Audit objective评价质量管理体系运行的充分性、适宜性和持续有效性。Reviews the quality management system to ensure its continuingsuitability,adequacy and effective ness.审核范围Audit scope本公司汽车天窗开发、生产和服务全过程涉及的活动部门和场所。Alldepartmentand site for sunroof design, development,manu facture and service审核依据

2、Audit criteri on TS16949标准公司的质量管理体系文件Quality ma nageme nt system法律法规 Laws and regulations顾客特殊要求 Customer requirements审核日期Audit date2012年12月56日审核情况综述 Summarize工个此biimo|、不符合项数量、分布、性质统计分析情况Number of issues and distribution审核组于2012年12月56日对烟台工厂进行了内部质量管理体系审核，虽然目前正值年底各部门】作繁忙，但审核过程中得到公司各有关部门员工的积极配合，在此代表内审小组

3、表示感谢。经审核，各部门的体系工作比之前的工作在细节和深度方面都有所改进，特别是设备备品备件的管理方面。尽管如，在本次内部审核仍然发现32项不符合项和改进项，具体见文件Internal audit findings-2012-2。Quality internal audit team fini shed audit from 5th to 6 th Dec., All people are very busy by the end of year,t we are full supported by everybody duri ng audit, tha nks to all of you!

4、 Each departme nt has a great deal of iprovement in every area than last audit, especially in spare parts management; however we still found 32 )portunities to improve. Details please refer to and below chart.二、审核发现的分布In ternal audit findings distributio n:、最近三次审核发现对比The latest three audit findingsc

5、on trast :通过近三次审核发现的对比，发现其中仍然有些问题是重复发生的，希望相关部门重视问题的整改， 1保纠正措施和预防措施有效，避免问题的重复发生。We found that some issues are repeated in the past three audits, We expect that related departme nts can ke corrective actions and preve ntive actions to avoid the same issues happe n aga in.1、审核结论 Audit conclusion :审核组检查

6、了与公司质量管理体系有关的各个部门，冋时也查看了现场，对TS16949的所有要求作了1查证实。通过检查，审核组发现：公司的质量管理体系涵盖了TS16949所有的要求并且在实际运行方面基本上:合TS16949标准要求。本次内审评审了方针、目标和指标。通过内审证实公司内的BSC指标基本能够完并按照体系文件规定的频次进行了统计和分析，公司制定的质量方针在公司内部进行了有效的沟通和，达，并作为公司发展的宗旨和方向。通过方针目标结果的数据分析，对未达成的目标和潜在的问题采取 相应纠正和预防措施，促进了管理体系的持续改进。此次内部审核指派了经过外部认证机构培训合格的内审员进行内审，而且内审员没有审核自己的

7、工 对质量管理体系的符合性、有效性、适宜性进行了全面审核。审核中发现了32个一般不符合项和改项。这些不符合项已得到确认，并提出了纠正措施的完成期限。确ta、最近三次审核发现对比The latest three audit findingscon trast :通过近三次审核发现的对比，发现其中仍然有些问题是重复发生的，希望相关部门重视问题的整改， 1保纠正措施和预防措施有效，避免问题的重复发生。We found that some issues are repeated in the past three audits, We expect that related departme nts

8、can ke corrective actions and preve ntive actions to avoid the same issues happe n aga in.四抽符成 传 了作 进1、审核结论 Audit conclusion :审核组检查了与公司质量管理体系有关的各个部门，冋时也查看了现场，对TS16949的所有要求作了1查证实。通过检查，审核组发现：公司的质量管理体系涵盖了TS16949所有的要求并且在实际运行方面基本上:合TS16949标准要求。本次内审评审了方针、目标和指标。通过内审证实公司内的BSC指标基本能够完并按照体系文件规定的频次进行了统计和分析，公司制定

9、的质量方针在公司内部进行了有效的沟通和，达，并作为公司发展的宗旨和方向。通过方针目标结果的数据分析，对未达成的目标和潜在的问题采取 相应纠正和预防措施，促进了管理体系的持续改进。此次内部审核指派了经过外部认证机构培训合格的内审员进行内审，而且内审员没有审核自己的工 对质量管理体系的符合性、有效性、适宜性进行了全面审核。审核中发现了32个一般不符合项和改项。这些不符合项已得到确认，并提出了纠正措施的完成期限。虽然质量管理体系运行基本符合要求，有许多地方有明显的改进，特别是设备的备品备件管理方面。 但对仍然有些区域存在一定风险：如试验室的管理、现场的管理等，这些方面有较大的改进机会，作为下 一阶段

10、持续改进的重点。通过不符合的发现为公司持续总体而言，通过质量体系运行使产品活动和服务的过程得到有效控制； 改进提供了改进机会，最终达到了提高产品质量和顾客满意的目的。Audit team checked all departme nts and site of compa ny, and verified all requireme nts of TS16949.these promoted continuousOur quality man ageme nt systems not only in docume ntati ons but also in impleme ntati on a

11、nd maintenance are fit with TS16949 sta ndard requireme nt. We checked compa ny policy and BSC; every departme nt achieved its primary objective(s). Quality policy has bee n com muni cated effectively in compa ny. Each departme nt an alyzed SC and has taken actions to not reached target and potentia

12、l issues. All of improveme nt of the quality man ageme nt system.audit their own work. WeThe auditors have bee n verified by the third-party certificati on and they did neffectiveness, and found 32 sues and opport un ity, those issues and opport unity have bee n Con firmed and required take actions

13、with in theexecuted fully check to quality management system suitability, adequacy andis appoin ted time.While the quality management systems are fit with audit criterion requirement, and there are many improvements in most area, still some areas are at risk, such as lab management and site manageme

14、nt, and n eed to be improved. This is the key that continues improves quality system the n ext phase.Over all, The product realizati on process and services process have bee n con trolled effectively through quality man ageme nt system running; and audit findings provide an opport un ity of continues improveme nt and reach the goal of improve product quality and enhancing customer satisfacti on.五、不符合项整改验证Actio ns and verificati on for findingsSTl the findings should be shut before 21 Dec. 2012 and be filed after proven validated and effecti