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1、了解商务礼仪的基本规则和禁忌 下面的六道测试题可以帮你了解商务礼仪的规则和禁忌,这些礼仪知识你都知道吗? 1: One of the most ill- _nnered things to do at a business meal is _. order a lot of food _oke while the others are eating set up business papers on the table use a _ll phone - 答案:use a _ll phone order a lot of food:虽然点过多的菜不礼貌,但是这还不是最大的禁忌。 _oke wh

2、ile the others are eating :虽然在饭桌上吸烟很不礼貌,再加上现在英国所有的公共场所都是禁烟的,但是这还不是最大的禁忌。 2: When you have a business meeting in the UK, you should: get down to business straight away spend an hour introducing yourselves avoid talking business immediately spend time eating and drinking and getting to know each other

3、 - 答案:get down to business straight away spend an hour introducing yourselves:一个小时来介绍彼此好像太长了吧!avoid talking business immediately:在英国,如果是一个商务会谈,那么在很简单的介绍之后就切入正题了。 spend time eating and drinking and getting to know each other:如果是商务会谈,那么就应该谈正事儿。 3: You have a meeting with a client but are expecting a c

4、all. You should: _ke sure your _ll phone is charged up and turned on set your _ll phone ring volume to high to ensure you hear any calls turn your _ll phone off _ your client you are expecting a phone call - 答案:turn your _ll phone off set your _ll phone ring volume to high to ensure you hear any cal

5、ls:你和客户谈话的时候把 _ _放到最大好吗? _ your client you are expecting a phone call:就算你提前告诉了客户你需要接一个 _,还是显得很不礼貌,同时也会让这位客户觉得自己不重要。 4: When you re _ive someone elses business card you should: immediately put it into your back pocket immediately pass them your business card look at the card but say nothing about it

6、look at the card and acknowledge it - 答案:look at the card and acknowledge it 5: What should you do if you see someone at a business event that you have met before, but you cant remember their name? ignore the person introdu _ yourself, apologise for not remembering their name but say where you met t

7、hem before walk up to him or her and say, Hi, _te! try to find out the persons name from others at the event and then introdu _ yourself. - 答案:introdu _ yourself, apologise for not remembering their name but say where you met them before ignore the person:在这种情况下不应该装作没看见。 6: When expressing thanks to a business client who has given you a gift, you should: send an e- _il because it is faster and more efficient send a handwritten note call within 72 hour

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