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1、商务英语考试试题 job title 职别 shipping lines 航运公司 personnel _nager 人事主管 customs offi _r 海关人员 packaging 包装 duty checking 关税检查 _rketing director销售主管 Chamber of Commer _ 商会 publicity controller 宣传主管 Certificate of Origin 货物原产地证明书 _naging director 常务董事 layout 布局,安排,版面设计 house style 印刷风格,独特风格,排字风格 letterhead 信头

2、logo 专用标记,标记,商标 records for the files 文件记录 trade exhibition 商品交易展览会 pany stand 公司展位 delivery date 交货日期 printed _tter 印刷品 relative merits 优缺点 head offi _ 总公司 board 董事会 health and safety provisions 健康与安全规定 safety regulations 安全规程,安全规定 divisional personnel _nager 部门人事主管 clerical grades 文书人员职系 abbreviat

3、ions 缩写,缩写词 _ke a firm offer 下订单 staff turnover 员工交替 parking lot 停车场 con _ntric circles 同心圆 fiscal year 财政年度,会计年度 Branch Offi _s 分支机构 General _nager 总经理 _rketing dept. 营销部 photocopying room 影印室 purchasing dept. 采购部 sales dept. 销售部 shipping agent 运货代理商 freight forwarder 货运代理行,转运行 insuran _ broker 保险经

4、纪人 credit insuran _ 信用保险 Bill of Lading 提货单 Sea Waybill 海运单 Air Waybill 空运单 Shipping Note / Shipment Advi _ 装船通知单 Dangerous Goods Note 危险物品通知单 Certificate of Insuran _ 保险证明 order book 订货簿 shipping date 船期,装船日期 money-back warranty 退款保证 Samples of Merchandise 货物样品 public relation 公共关系 in good shape 完整

5、无损,处于良好状态,健康情况良好 sole supplier 唯一供给者 trade journal 行业 _ yellow page _黄页 confirmed irrevocable letter of credit 不可撤销的保兑的信用证 import li _nse 进口许可证 special introductory pri _ 新产品 _ bill of exchange 汇票 house bills 公司汇票 inventory position (BR. stock position) 库存水平 interest charges 利息费用 bad debt 呆账(收不回的账)

6、debt collection agency 债务托收代理 trade&bank referen _ 银行征信(银行提供有关商号信誉等情况) pay-back date 付费日期 business card 名片 Ref. - Referen _ (number) ASAP - as soon as possible Rd - road CEO - chief executive offi _r MD c/o - care of Inc. - Incorporated Attn - for the attention of b/f - brought forward POB - Post Of

7、fi _ Box c/f - carried forward Eg or e.g. - For example N/A - not applicable Ie or i.e. - That is / in other words St. - Street or Saint Etc. - Et _tera / and so on Sq. - Square PA - personal assistant No.(US#) - number &Co. - And Company Enc. or encl. - Enclosure Plc or p.l.c. - Public Limited Comp

8、any Misc. - Mis _llaneous Ltd. - Limited p.a. - per annum (per year) Corp. - Corporation PC - personal puter CFR Cost and Freight 成本加运费价 DEQ Delivered Ex-Quay 目的港码头交CIF Cost, Insuran _ and Freight 成货价 本保险加运费价 DDU Delivered Duty Unpaid 交货关税 CPT Carriage Paid To 运费付至 未付价 CIP Carriage and Insuran _ Pai

9、d To DDP Delivered Duty Paid 完税后交货 运费、保险费付至 EXW Ex-Works 工厂交货 DAF Delivered At Frontier 边境交货 FCA Free Carrier 货交承运人价 价 FAS Free Alongside Ship 装运港船边 DES Delivered Ex-Ship 目的港船上交 交货价 货价 FOB Free On Board 装运港船上交货价 apostrophe 撇号,所有格 _ 逗号, question _rk 问号? 符号 dash 破折号- semi-colon 分号; brackets / parenthe

10、ses excla _tion _rk 感叹号! single quotes 单引号 括号( ) full stop / period 句号. stroke / oblique / slash colon 冒号: hyphen 连字符- 斜杠号/ double quotes / quotation _rks / inverted _s 双引号“ ” 1. The words explained or illustrated in this senten _ are between single quotes. 2. A full stop / period _rks the end of a

11、senten _. 3. A question _rk shows that there is some doubt, doesnt it? What do you think? 4. A hyphen is used for word-division or word-joining. 5. And it should not be confused with another longer _rk: the dash. This is used to separate ideas or words usually added as an afterthought. 6. When write

12、rs wish to express emphasis or even surprise they use the excla _tion _rk. This is no problem! 7. “Double quotes are used to show what someone actually said.” 8. Sometimes you _y wish to separate two senten _s; but they are somehow closely connected; this is when you can use the semi-colon instead o

13、f the full stop. 9. NOTE: a colon can help to emphasize what is ing next: to list things: reports, letters, memos and so on. 10.If a person wants to show alternatives, he/she can separate them by using a stroke / oblique / slash. 11.And if they are using words (i.e. phrases or expressions) which are

14、 not of pri _ry important they can be pla _d between brackets (parentheses). 12.An apostrophe is used in possessives (Mr. Joness) and its also used in contraction, isnt it? 1. What are 12 telephone tips? 1) Fax or e- _il ahead if you want to _ke sure the other person has time to prepare for the call

15、. 2) Make sure you have with you all the documents youll need before you dial the number. 3) The other person cant my not understand you easily, so try to speak slowly and clearly. 4) The other person cant see your reactions, so always confirm that you have ( or have not) understood each point thats

16、 been _de. Dont pretend you have understood when you havent. 5) The other person cant see what a ni _ person you are, so _ke sure you sound polite and agreeable. 6) The other person hasnt got all day, so _ke sure your call is brief. 7) The other person is getting an impression of your firm while tal

17、king with you, so _ke sure that you sound efficient your firms i _ge _y be at stake, even if youre just taking a message. 8) Dont rely on your memory: _ke notes during a call and rewrite these notes immediately afterwards as a record of the call. 9) Smile while youre talking. Your listener can hear

18、your _ile. 10)Dont try to be funny you _y be misunderstood. 11)Dont interrupt the other person: let them finish what they want to say. 12)Send a follow-up e- _il, fax or letter to confirm any important details (especially pri _s and numbers), so that you both have a written record. 2. Different mode

19、s of munications: 1) Fa _ to fa _ munication. 2) Communication on the phone. 3) Written munication. 3. Four “Golden Rules” for writing a business report: 1) Be aurate. 2) Be brief. 3) Be clear. 4) Be decisive. 4. What are 7 steps of planning a letter? 1) Write down your aim: what is the purpose of t

20、his letter? 2) Assemble all the relevant infor _tion and documents: copies of previous corresponden _, reports, figures, etc. 3) Arrange the points in order of importan _. Decide which points are irrelevant and can be left out. Make rough notes. 4) Write an outline in note form. Check it through con

21、sidering these questions: Have you left any important points out? Can the order of presentation be _de clearer? Have you included anything that is not relevant? 5) Write a first draft, leaving plenty of spa _ for changes and revisions. 6) Revise your first draft by considering these questions: Infor

22、 _tion: Does it cover all the essential points? Is the infor _tion relevant, correct and plete? English: Are the gram _r, spelling and punctuation correct? Style: Does it look attractive? Does it sound natural and sin _re? Is it clear, concise and courteous? Will it give the reader the right impress

23、ion? Is it the kind of letter you would like to re _ive yourself? 7) Write, type or dictate your final version. 5. Three _jor sectors of industry: 1) Pri _ry: agriculture, fishing, mining, construction. 2) Secondary: crafts & _nufacturing. 3) Tertiary: servi _s, inc, education, banking, insuran _, e

24、tc. 6. Specialists involved in import/export transaction: 1) Shipping agent(运货代理商) / freight forwarder(运货代理行,转运行) (suppliers own export department) 2) Airlines, Shipping lines(航运公司), railways or road haulage(货运) firms. 3) Importers and exporters bank arranging payments(付款安排). 4) Customs offi _rs(海关人

25、员) for duty checking(关税检查). 5) The _nufacturer or Chamber of Commer _(商会) (Certificate of Origin)(货 物原产地证明). 6) An insuran _ pany / insuran _ broker(保险经纪人). 7) An exporter credit insuran _(信用保险) pany(出口信贷保险公司). 8) A lawyer for a special contract. 7. Methods of payment: 1) On a cash with order basis

26、(cash deposit with order). 2) On open aount(往来账户). 3) By irrevocable letter of credit(不可撤销信用证). 4) By bill of exchange(汇票). 5) By check.(支票) 6) Cash with order(CWO)(订购即付). 8. What is letter of credit? It refers to a letter addressed by a bank instructing the addressee to allow the person named to dr

27、aw a specified sum on the credit of the addressor bank. 9. Considerations in choosing a good supplier: 1) petitive pri _ 2) need to import 3) ability to deliver on time 4) after-sale servi _ 5) technical support servi _s 10.What are advantages for having a regular sole supplier? 1) getting a better

28、discount. 2) having favorable terms of payment and even extended credit. 3) helping you out with an urgent order at short noti _. 4) tailoring his products to your needs. 5) delivering goods of the quality on time. 11.What is international trade? International trade, also known as world trade, or ov

29、erseas trade, is the fair and deliberate exchange of goods and servi _s across national boundaries. From a broad sense, international trade includes the overseas trade of the countries all over the world. The scale of international trade to some extent reflects the development and trend of economic

30、globalization. 12.What is international business? International business is the worldwide exchange of goods and servi _s among nations, generally using some form of currency as payment. Exports are goods trades sent out of a country, while imports are goods purchased abroad and brought into a countr

31、y. A country also can export and import talent, patents, know-how, and skills. In this definition, international business refers to two aspects, one is the international trade transaction such as the sales of goods and servi _s; the other is the funds transfer as a result of some trade and non-trade

32、 transactions such as international lending and investment, international aids and grants, cross-border personal remittan _s. 13.Fa _-to-fa _ munication Advantages & pleasures: 1) more personal. 2) more interaction and feedback possible. 3) can _ke more impact. 4) cheaper if no travel involved. 5) y

33、ou can _ile. 6) body language. 7) language expressiveness. Disadvantages & difficulties: 1) must think as you speak on _ youve said something it cant be unsaid. 2) saying something on _ _y not be remembered. 14. Writing Advantages & pleasures: 1) A record can be kept for the files. 2) Copy for other

34、s. 3) Errors can be changed. 4) You can write or read when youre in the right mood. 5) You can take your time over planning and how youll express plicated or delicate details. Disadvantages & difficulties: 1) Writing takes longer. 2) There is no feedback or the feedback is delayed. 3) No “personal t

35、ouch”. 4) No _iles. 5) No handshakes. 七、 翻译(3个) 1. 我们的每一个产品都是用百分之百的天然原料制成。 Every single one of our products is _de from 100% natural ingre _nts. 2. 我们期待在适当的时候收到您的订单。 We look forward to re _iving your esteemed order in due course. 3. 我们通常以保兑的、不可撤销的、60天有效期的信用证为付款条件。 We usually pay by confirmed 60-day irrevocable letter of credit. 4. 货款由一家美国银行开具的银行汇票或支票支付。 Payment with order is by bankers draft or cheque on a US bank. 5. 您能否确认您已经收到了我们的样品? Could you confirm that youve re _ived our samples? 6. 他们认识到掌握自己未

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