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1、Unit 5,Nonverbal Communication (I),In todays class, we will,understand what nonverbal communication is know the function nonverbal communication serves find out the elements of nonverbal communication gain an awareness that successful ICC also depends on behaviors we display,Acting Out,What are the
2、special gestures you use to communicat the following expressions?,Be quiet.,finger over lips,Well done.,thumbs up,Smells bad.,wrinkle nose,Ok!,make a circle with ones thumb and index finger,Acting Out,Surprise.,I cant hear.,Shyness.,Anger.,widen the eyes,cup hand behind ear,I am full.,move the hand
3、in circles over the stomach,cover face with hand,one fist in air,1. I am worried. 3.I am sorry I did something wrong.,Twisting hands together or holding head,Hanging head.,Smiling, arms open and head back.,Frown and turn your back to someone,Close your hand and shake it at someone.,smile,Nod the hea
4、d up and down or shake the head,Look away from a person or yawn,Turn toward the person you are talking to.,Roll your eyes and turn your head away.,I. Understanding Nonverbal Communication,NVC involves all those nonverbal stimuli in a communication setting that are generated by both the source and hi
5、s / her use of the environment and that have potential message value for the source or receiver. (Samovar, 2000: 149),Which carries more of the meaning, verbal or nonverbal communication?,Experts say that communication is composed of different methods: words, voice, tone and non-verbal clues. Of the
6、se, some are more effective in delivering a message than others. According to research, in a conversation or verbal exchange: BODY LANGUAGE are55% effective TONE of VOICE is38% effective WORDS are 7% effective,Communication Method,The importance of NVC,Case When he visited the United States in 1959,
7、 the former Soviet Premier Nikita Khrushchev once used the clasped-hands-over-the-head gesture. The next day American newspapers printed it on the first page, which shocked the whole country, and American people became indignant.,Russia - friendship American people- the Soviet Union would defeat the
8、 US,Nikita Khrushchev,When we say “The new library is south of that building”, we usually point in a certain direction. You tell someone that you are pleased with his/her performance, and at the same time you pat the person on the shoulder. If people in a group are boisterous, you might place your i
9、ndex finger to your lips as an alternative to saying, “Please calm down so that I can speak.” In a conversation we nod our head in agreement to indicate to our partners in communication that we agree and that they should continue talking. Just before the exam, you tell me you are relaxed and at ease
10、, yet your voice quavers and your hands shake.,complementing,substituting,regulating,contradicting,When we say “The new library is south of that building”, we usually point in a certain direction. You tell someone that you are pleased with his/her performance, and at the same time you pat the person
11、 on the shoulder. If people in a group are boisterous, you might place your index finger to your lips as an alternative to saying, “Please calm down so that I can speak.”,complementing,substituting,III. Elements of Nonverbal Communication,1. Making a Gesture,The ring gesture,Britain: _ France: _ Tun
12、isia: _ U.S.: _ Latin America: _ Japan: _,The thumbs-up,Britain: _ shame on you.”,Comparison,Moving the hand from side to side,Shaking the head,Open ones eye or Mouth wide,Thumbs up.,Comparison,Rubbing the thumb and forefinger together,Moving the index finger in a circle from side to side,No such a
13、gesture,Moving ones hand up and down with the palm facing down.,2. Posture,Japanese bowing Status and rank,Americans slouching relaxed, informal attitude,Case Study,In Arab countries, you eat using the fingers of your right hand; the left hand is not used at all.,Is there anything wrong in the pictu
14、res?,Is there anything wrong in the pictures?,In parts of Asia you must not sit with your feet pointing at another person.,Match the following descriptions with the behaviors:,The person is very relaxed, but he/she is ready to move at any time. The person is in deep thinking. He/she thinks that may
15、be a good idea and is ready to move after the thinking. The person is very glad to see the other. Actually he/she thinks that person is important. The person is very confident. He/she thinks he/she is more important than the other. The person has made up his/her mind. He/she is very angry, but tries
16、 to control him-/her-self. The person determines to control his/her feelings, trying to calm down. The person presents him-/her-self as an important man. But he/she tries to be friendly to others.,D,E,A,F,C,G,B,A man and a woman met on the train platform. Will the woman accept the mans greeting frie
17、ndly?,She wont!,Man: “half smile” expression a relaxed position “snap” gesture body orientation Woman: “frowning” expression “chin up” facial position “backing” posture Legs together Feet pointing inwards,3. Facial Expressions,Mediterranean cultures: exaggerate signs of grief and sadness. U.S.: Men
18、suppress the desire to show their emotions. China: Men never shed tears unless in extremely strongly-struck occasions. Japan: Men hide expressions by laughing or smiling.,sad,happy,tired,smile,get through difficult situations,find friends,open doors,tear down walls,express any emotion,apologise,gree
19、t someone,ask for help,start a conversation,make ourselves feel happier and stronger when smiling in the mirror,dont feel down and lonely when seeing a smiling face of a good friend,is a bridge to the world,Case study In a Chinese classroom, a girl was asked to answer a question. She stood up and smiled, without making any sound. When an American is parking his bicycle and the bicycle accidentally falls over, he feels embarrassed at his awkwardness, and is quite angered and humiliated when Chinese onlookers lau
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