供应商资格认证及取消程序

1、文件名称：供應商資格認証及取消程序版本：A文件编号：OP-QA-34页数：第1页共8页批准：S.Wong編 制:Eric Wang審 核:Ivan Liu 審 核:Ivan Liu職 位: SQE 職 位: QA Mgr職位:MR職位：GM文件編制/修訂記錄修訂日期修訂內容摘要版本實施日期2008.10.24New release新版本發行2008.12.05Mllll 14111III I brill IITIiIli-H llililts IIIII+411118+4111191111-+11111+4111191 III I Mllll bMII IbHII II i IIIHH Iii

2、tr 4IIII I-4411III I TUI i4#i IIII Ili-HI III -|111?4 lllliH IIIII-EIIII lii+l llll filll4|*+|,|-i| |文件分發範圍Mj nCPMCMRZAEPJMCFECPDSTCHRPESPCADMSACACPurCEDPOthers備註：文件分發範圍“ ”表示未分發的部門“”示要分發的部門文件名称：供應商資格認証及取消程序版本：A文件编号：OP-QA-34页数：第2页共8页1 PURPOSE 目的To establish a procedure for con duct ing supplier quali

3、ficati on & disqualificati on process, defi nes the procedure and con diti ons in selecti ng an d evaluati ng a supplier reas on ably, to en sure the supplier general performa nee (quality assura nee, delivery performanee, cost competitive & service) for materials can satisfy the requirements of TC

4、and its customers.建立一套供應商認證及取消程式，描述供應商選擇及評估的狀況,以保證供應商的綜合能力(品質保證，交期保證，價格優勢及服務)滿足德高科技及其客戶要求.2 SCOPE适用范圍This procedure is applicable to Techco Tech no logy direct material suppliers. 此程序适用于德高科技直接物料供應商.3 DEFINITIONS 定義3.1SCAR3.2RFQ3.3FA3.4NDA3.5EDI3.6DCC3.7Development team 發展團隊Supplier EvaluationSummari

5、zed Report供應商評估總結報告Supplier Corrective Action Request 供應商改善行動要求 Request For Quotation 報價要求.First Article 首件.Non-disclosure Agreement 保密協定.Electronic Data Interchange 電子資料交易.Document center 文件中心Development Team Can Be Comprised of PUR team,SQE and PE (If required).發展團隊可由采購、 SQE和工程部(如果需要)組成.SQE will s

6、ummarize supplier evaluation results for qualification /disqualification, includes all relative information report.包括SQE將主導完成供應商評估總結報告用以對供應商的認證及資格取消 所有相關資訊.4 REFERENCE DOCUMENT 參考文件4.1. Material qualification & disqualification procedure 物料資格認可和資格取消程序4.2. Supplier quality management procedure 供應商品質管

7、理程序 .4.3. Incoming First Article Inspection Instruction 來料首件檢 查指示.4.4 .Supplier Audit and Qualification 供應商審查和認證指示.5 RESPONSIBILITY 職責5.1. PUR 采購5.1.1. Perform new supplier sourc ing and con duct supplier in quiry handing process.尋找新的供應商並執行供應商調查過程.5.1.3. Con duct RFQ & request sample from suppliers.

8、執行RFQ及向供應商尋求樣品.文件名称：供應商資格認証及取消程序版本：A文件编号：OP-QA-34页数：第3页共8页5.14 Supplier management & visit supplier termly.供應商管理及供應商定期走訪5.1.5. Con duct comp onents cost dow n approach a nd lead time reducti on with supplier termly .與供應商合作執行定期價格回顧和縮短零件交期5.1.6. C on duct review ing comp onent market con diti ons and

9、report material man ageme nt about key comp onents risk analysis & actions.零件市場分析並報告關鍵零件風險分析及採取措施5.1.7. Verify supplier and sig n for approval on the supplier maintenance form, apply supplier code and in putsupplier information in system for the approved supplier .核實供應商並在供應商維護表中簽字批准，並且爲批准的供應商在系統中申請供

10、應商代碼5.2 Supplier Quality Engineer 供應商品質工程師5.2.1 Lead survey team to schedule on supplier audit主導供應商評鑒.5.2.2. Perform supplier general information.執行供應商綜合信息總結5.2.3. C on duct supplier audit.執行現場稽核.5.2.4. C on firm can didate supplier can meet quality requireme nt of TC an d sig n for con firmati on i

11、n suppliermaintenance form.確認候選的供應商能滿足德高科技的品質要求并且在供應商維護表中確認核實5.2.5.Supplier quality assuranceimprovement.供應商品質保證輔導.5.2.6.Release “ suppliemaintenance form when supplier get qualification. 當新供應商通過資格認證後，發出供應商保持表.5.3. SA營業5.3.1. Liaise with customer for customer approval on new suppliers if customer re

12、quired (for A class parts).聯絡客戶以跟催新供應商認證(對 A類部品).5.4 PE工程部If n ecessary, PE will support SQE to perform supplier process audit an d tech no logy evaluati on. 必要時，工程將協助SQE執行供應商制程審核及技朮評估.6 PROCEDURE 程序：6.1 Ge neral 概要6.1.1. There are 8 classifications of “ suppliequalification process will be applied:

13、將有8個文件被引用到供應商認證中去： NDA (Non-disclosure agreement):保密協定This is a non-disclosed agreeme nt for supplier with TC before bus in ess. Supplier must obey TC bus in ess requireme nts, can not disclose any TC bus in ess in formati on, draw ing, tech nical information, pricing information to any other

14、 3rd party under this agreement without TC permissi ons.文件名称：供應商資格認証及取消程序版本：A文件编号：OP-QA-34页数：第4页共8页此文件是供應商與德高科技生意合作之前的保密協定.供應商必須遵守德高科技商業要求，不能揭露任何德高科技生意方面資訊、圖紙、技術資訊、價格資訊等給任何未經德高科技授 權的第三方機構. Supplier reliable investigate report:供應商信譽度調 查This report is to investigate supplier reliable informatio

15、n in market and ensure supplier can show eno ugh capability to support TC.此文件用以調 查供應商的市場信息以保證供應商有足夠能力和德高科技配合. Supplier audit report, SQE is responsible for perform audit ,if it is necessaryand applicable, SQE release the copy of report to PUR, detail process refer to the “ suppliesudit and qu

16、alification instruction ”供應商審核報告,SQE有必要且可實施狀態下將對供應商進行審核,SQE將複印件分發至採購,請參考 供應商審查和認證指示”. Supplier development & relation database:供應商發展及相關資料This report is con ducted by SQE for supplier base man ageme nt.此報告由SQE用以供應商基礎管理. Supplier quality agreement and quality goals, this document will be

17、 effective after QA manager and general manager sign off for approval .Detail process refer to the “ supplier quality agreement & quality goal ,SQE release the copy to PUR.供應商品質協議書和品質目標，此份文件由QA經理及總經理簽名後有效.請參考供應商 品質協議書和品質目標,SQE將複印件分發至採購. Supplier Disqualification Request 供應商資格取消申請 .This report

18、 will be requested by PUR & SQE to disqualify a supplier; and the applicant will fill in the applicati on. It will be effective by releva nt man ageme nt approval.此份報告由采購&SQE用以供應商資格取消申請.由相關部門簽名後生效. Supplier Qualification Summary Report 供應商認證總結報告This report is con ducted by SQE for one supplie

19、r evaluati on summary report & qualificati on status.此份報告由SQE主導用以供應商評估總結及認證狀況. supplier maintenanceform:供應商維護表.This report is filled by SQE for supplier code application, and PUR verify supplier in formati on.此份報告由SQE用以申請供應商代碼，並由PUR進行核實供應商相關資訊.6.2 Primary opportunities for one qualified suppl

20、ier:供應商認證的首選機會：6.2.1 A well developed quality management system.優秀的品質發展管理系統.6.2.2 Reas on able price and forwardly to support TC on cost dow n approach.可以接受的價格水平並主動配合德高科技降低成本6.2.3 Capability of ensuring stable and punctual material supply chain system.能夠保證穩定而準時的供應鏈系統.6.2.4 Good service can support T

21、C at emergency; provide TC on reliable & acceptable information; quickly respond on claims & remarks; support TC on flexibility; forwardly to provide TC on Information (News, Technical support, EDI).優良的服務；能夠在緊急狀況下支援德高科技；提供給德高科技合理的和可以接受的資訊；迅速回文件名称：供應商資格認証及取消程序版本：A文件编号：OP-QA-34页数：第5页共8页饋德高科技的抱怨及相關要求；彈

22、性地服務德高科技；主動配合德高科技有用的資訊（新聞、技術支援及EDI）.6.3 Supplier inquiry handling & sourcing process:供應商調查及選擇過程:6.3.1 Supplier inquiry methods:供應商調查方法: Walk in inquiries 供應商拜訪. Telephone inquiries 電話調查.Direct supplier to write -in. PUR &SQE will be basic on TC material requirements to educate supplier

23、 on the matching process between TC needsand suppliers products /service.直接供應商登記.采購&SQE將基於德高科技物料要求，調查供應商産品/服務符合德高 科技過程要求. email inquiries 書面 /Email 調查. dation through 3rd parties 第三方推 荐. Exhibition or showcase展覽會或者陳列 櫥調查. Customer recommendation 客戶推荐.Gathering of supplier

24、 information: company profiles, brochures; products information （samples, specs）, etc.收集供應商資訊：公司資料及手冊；産品資訊（樣品、規格）等.6.3.2 PUR &SQE cha nn els supplier in formati on to PUR pers onn el, a nd in put all in quires supplier in formatio n in to “ SupplieiDevelopme nt & Relati on s Database ”o as to exte n

25、d supplier database management& resource communion.采購&SQE收集所有供應商資訊，並將調查資訊輸入供應商發展及相關資料”以發展供應商基 礎管理及資源分享.6.4 Developme nt team review on curre nt bus in ess matchi ng n eeds & determ ine the requireme nts, if it matches curre nt bus in ess, the n PUR/SQE will arra nge supplier in terview.發展團隊回顧目前商業需求以

26、確定對供應商的要求，如果符合當前商業需求，采購/SQE將安排供應商調查.6.4.1 When supplier matches TC curre nt bus in ess requireme nts, PUR will sig n in “ Supplier Development & Relations Database with supplier will be recommended audit by TC. 如果供應商符合當前德高科技商業需求，采購將整理 供應商發展及相關資料”並推荐供應商評鑒.6.4.2 PUR/SQE send “SupplierReliable Investig

27、ate Report to supplier for self-evaluation, request supplier to submit self-evaluation data to PUR &SQE for evaluation, based on current commodity supplier base status, tech no logy, quality, cost, resp on sive ness, service, delivery, stability & capability, environmental &safety.采購/SQE將 供應商信譽度調 查報

28、告”發給供應商進行自我評估;要求供應商提供自我評估 資料並回饋給采購,采購&SQE依據德高科技現有商品供應商基礎、技術、品質、成本、反 應速度、服務、交期、穩定性和能力、環境及安全等予以綜合評估.6.4.3 If recommended supplier matches TC requirements, PUR &SQE will lead the Development team to audit supplier if it is applicable.如果推荐的供應商符合德高科技要求，且可以進行審核，采購&SQE將安排發展團隊予以評 鑒.6.5 SQE will lead “develo

29、pmentteam to summarize “SupplieiQualification Summary Report ,to文件名称：供應商資格認証及取消程序版本：A文件编号：OP-QA-34页数：第6页共8页evaluate recommended supplier will be qualified supplier. TC qualified supplier must be required:SQE將主導發展團隊”總結供應商認證總結報告”以評估推薦供應商成爲合格供應商.德高科技 合格供應商必須同時滿足如下要求：6.5.1 PassTC SQE audit if it is appl

30、icable. The approval classification will refer to “ supplier audit &qualification在審核可以進行的條件下，供應商須通過德高科技SQE稽核.有關承認條件請參考供應商審查和認證指示”.6.5.2 “ Supplieireliable investigates report Will be matched TC requirements on supplierreliable survey.供應商信譽度調 查”必須符合德高科技關於供應商可信度調查要求.6.5.3 Reas on able price an d proac

31、tively to support TC on cost reducti on approach.合理的價格水平和主動配合德高科技進行成本降低6.5.4. Supplier has a capability & stability system to support TC;供應商具有穩定的能力服務德高科技.6.5.5 Supplier can provide TC tech no logy soluti ons proactively.供應商能夠主動提供德高科技材料技術解決方案.6.5.6 “ Acceptable and or above classification status appr

32、oached in “ Costompetitive, Stability & Capability, Tech no logy criteri ons.價格競爭性、穩定性及能力、技術”達到可接受”或以上標準.6.6 The supplier evaluation summarized report will be forwarded to supplier by SQE.SQE將供應商評估總結報告轉給供應商6.7. If opened new supplier which passor conditional passTC audit, SQE will release approved s

33、upplier audit report to PUR.如果新开 发的供应商通过或条件通过德高科技的 审核,SQE将 供应商审核报告”分发给采购。6.8. If supplier is certificated by TC, PUR will proceed:如果供應商被德高科技認可，采購將進行如下過程：6.8.1 If supplier provided comp onen ts are c on trolled by TC, the n PUR will fill suppliermaintenance form to forward supplier general informatio

34、n to PUR department to set up supplier code after PUR get SQE confirmation.如果供應商提供物料是德高科技控制，則採購填寫供應商維護表，經過SQE確認后,由PUR在建立供應商代碼，并輸入供應商相關信息.6.8.2 If supplier provided comp onen ts are not con trolled by TC, PUR will forward suppliergeneral information to SA. SA will proceed on supplier information for

35、customer approval.如果供應商提供的元件不是德高科技控制，采購將供應商基本資訊轉給SA.SA將供應商基本資訊轉給客戶予以認證.6.8.3. After gett ing customer approval, SA will forward this in formation to PUR , PUR will fill supplier maintenance form. and update supplier information in system after PUR get SQE con firmati on.當得到客戶認證後，SA將此資訊轉給采購,採購填寫供應商維護

36、表，經SQE確認後，在系 統中更新購買資訊.6.9. Developme nt team review on curre nt bus in ess needs, if it does n matches curre nt bus in ess, an dthe n文件名称：供應商資格認証及取消程序版本：A文件编号：OP-QA-34页数：第7页共8页PUR will reply back to supplier on the process for their awareness.Also with backup.發展團隊評審當前商業需求；如果不符合當前商業需求，采購將通知供應商知道當前過程狀

37、況.同時將此供應商資訊予以備份使用.6.10. The supplier evaluation summarized report will be forwarded to supplier by SQE.SQE將供應商評估總結報告轉給供應商6.11. For TC strategic overseas suppliers and customers specified suppliers will become AVL after SAcon firmed with customer.德高科技的戰略伙伴及客戶制定的供應商將在 SA與客戶確認后進入AVL.6.12. SQE will peri

38、odically (usually it is weekly) verify n ew supplier qualificati on status a nd will report to QA man ager a nd procureme nt man ager whe n found non-con formity.SQE将定期(通常以每周 为期限)核实新供应商的认证状态并且在发现不符合时通知给QA经理。6.13. Approved supplier disqualification 合格供應商取消6.13.1.Supplier can not meet TC requirements

39、(General requirements: quality performanee, delivery performanee, cost competitive and service); or there are serious quality issues caused by supplier (example: safety issue, use banned material, or seriously impact product in TC etc); or more than 3 times claims for material quality from IQC or pr

40、oducti on line within one mon th and there is no effective acti on to improve quality after SQE warn; or con tin ual twice get red card in supplier rati ng system ; or supplier can arrive quality target in con tin ual three mon ths ; or supplier can not respond SQE requirement on quality issue corre

41、ction request on time.供應商不符合德高科技要求(綜合要求：品質表現、交期能力、價格優勢及服務)；或品質發現重大問題(如安全問題，使用禁用物料，或對德高科技公司造成重大生產影響等);或在一個月內IQC拒收三批以上的物料或生產線對該物料有三次以上的品質投訴并且在SQE通知后品質方面沒有有效改善；或在供應商級別評定中連續兩次評定為不合格；或供應商在連續三個月內未能達到品質目標；或如果供應商不支持SQE對于品質改善要求及及時回復.6.13.2 PUR, SQE can suggest to disqualify suppliers. All applicants will fill up “ SupplieDisqualification Request Io manager appro