商务英语高级第三版BEC3_Module_1_Working_Life

1、慧尔成人英语慧尔成人英语BEC3 M1 Working LifeobjectivesvBusiness topic: working lifevBusiness skills: asking and answering questionvExam spotlight: reading (introduction and part I)ContentsWriting AssignmentSupplementary Discussion TopicsElements of ResumeVocabulary & Special TermsDescribing working lifevLife is

2、 what happens to you while youre busy making other plans - John Lennon 当我们正在为生活当我们正在为生活 疲于奔命时，疲于奔命时， 生活已离我们而去生活已离我们而去Warming-up v 1. What factors are important when choosing a job /deciding to stay in a job?v Consider the following:v Salaryv Hoursv Opportunities for promotionv Skills required (creat

3、ivity/organizational skills/financial skills, etc.)v Job satisfactionv Location (in an office/outside)v Opportunities for travelv Type of organization (eg. big or small/international or local)v Colleaguesv Other benefits (pension, travel allowance, medical insurance, etc.)Reading: v Describe the “en

4、titlement generation”v Compare your attitudes to work with your parents in the following aspect1. What is more important? salary, achievement, honor, pride2. What do you expect from the job?Remember: your attitude to work can define who you arevEntitlement Generationthe group born between 1979 and 1

5、994 who believe they are owed certain rights and benefits without further justification. Example: The entitlement generation expects higher salaries, flexible work hours, and ample time off. Voc & Special TermsvRadio sales (marketing)vA radio sales person is commonly called a station account executi

6、ve (AE). His job is to sell on-air radio advertising time, normally receiving from 10 to 20 percent commission on the total value of the advertising package soldvpaediatrics v(US pediatrics) n sing v branch of medicine concerned with children and their illnesses 儿科学儿科学.v Instant Gratification:v The

7、psychological concept of Instant Gratification refers to the idea that humans like to have what they want right now; not later and they dont want to wait. You will notice that products and services that promise instant push-button results tend to do well. Think Aspirin for pain and McDonalds for fas

8、t food. Humans are mostly short term and Instant Gratification orientated because if you value immediate results you stay alive. v Job Flexibility: v job with flexible schedules. v C.f.: nine-to-five schedule v Flexibility options can include meal flexibility, part-time work, time for family respons

9、ibilities, number of vacation days each year, being allowed to leave work late or early, providing options for extended unpaid vacations, job sharing, and working from a remote location such as at home.vTwenty-somethingvBreak ones back:=break the back of sth :finish the larger or more difficult part

10、 of (a task) 完成（某项任务的）大部分完成（某项任务的）大部分或较艰难的部分或较艰难的部分. vBury themselves in a cubicle: involve oneself in or concentrate deeply on workingvNew recruitsvBrainstorm :vWhat are the roles of HR department?Roles of HR ?v to recruit and select potential employees,v making employees aware of health insurance

11、benefits, v Keep a check on employees health and safety issues v and approve employees maternity leaves, sick leaves, annual leaves v Responsibility of paperwork for hiring or firing employees, v Advertising prospective jobs, and taking interviews and selecting potential employees, v Reviewing perfo

12、rmance and assessing raise and promotions, v Keep a guard on any kind of discrimination whether related to race, age, and color and employer abuses, sexual harassment or bullying.Business skill-listeningvnew recruits:新员工新员工vFlip side: (opposite side/negative side)vsenior management: 高层管理高层管理(人员人员)vS

13、chool leaver: a person who has just left school, especially when they are looking for a job毕业生毕业生;离校生离校生vDry up: (of any source or supply) no longer be available （指资源或供应）耗尽（指资源或供应）耗尽, 枯竭枯竭 v corporate university : is any educational entity that is a strategic tool designed to assist its parent organ

14、ization in achieving its goals by conducting activities that foster individual and organizational learning and knowledge 企业大学企业大学v In most cases, corporate universities are not universities in the strict sense of the word. The traditional university is an educational institution which grants both un

15、dergraduate and postgraduate degrees in a variety of subjects, as well as conducting original scientific research. v In contrast, a corporate university typically limits scope to providing job-specific, indeed company-specific, training for the managerial personnel of the parent corporation. vListen

16、ing tip:vBe aware -each correct answer on the page will paraphrase what you hear, ie have the same meaning, but use different words!Voc & Special TermsvA snapshot of (a candidate):a short description or a small amount of information that gives you an idea of what sth is like vPersonal summariesvPre-

17、course experience (pre-session)vBack office teamvPilot project试点项目试点项目, 试验计划试验计划 vVerbal commendationvcanton :n subdivision of a country, esp of Switzerland 州（尤指瑞士的）州（尤指瑞士的）.vMigros :Migros公司公司(财富财富500强公司之一强公司之一, 总部所在地瑞士总部所在地瑞士, 主要经营零售主要经营零售)vCommune: smallest unit of local government, with a mayor

18、and council vThe rsum is comparable to a curriculum vitae (CV) in many countries, although in English， Canada and the United States it is substantially different.vQ: what are the differences between CV and resume? v A resume is a short document that summarizes qualifications, including education, ex

19、perience, skills and other items related to a job search. v A CV is a special type of resume traditionally used for positions in academia, research, or grants. v Like the resume, the CV summarizes education, accomplishments, and professional expertise. Specifically, a CV should highlight teaching ex

20、perience, research work, publications, service or committee work, and professional presentations. vWhile it is recommended that the resume be limited to one or two pages, the CV does not have a page limitation. Elements of Resume HeadingIncludes your name, current address, zip code, area code and te

21、lephone number, e-mail address, and website. If your current address is temporary, you should also include a permanent address and telephone number Objective and/or Keyword SectionThis is where you define or identify the position you are seeking Executive Secretary/Translator/Manager Trainee Work Ex

22、perienceall the necessary information about each of yourjobs, including your job title, dates of employment,name of your employer, city, responsibilities, special projects you handled, and accomplishments. EducationInclude in this section all the degrees or certificates you have received; your major

23、 or area of concentration; all of thehonors you earned; and any relevant activities youparticipated in, organized, or chaired.Elements of Resume HonorsAny awards, honors, or membershipsincluding special achievements in sports, clubs, orother school activities. ActivitiesPublic or campus activities,

24、volunteer positions, and so forth. Certificates and Licenses PublicationsAny books, articles, professional papers, or works of a similarnature that pertain to your field Professional MembershipsMemberships in professional associations, unions, and similarorganizationsElements of Resume Special Skill

25、sCertain talents or experiences that are notnecessarily a part of your education or workexperience. Common examples includefluency in a foreign language, extensive travel abroad, or knowledge of a particularcomputer application. Personal Informationa hobby or talent (not recommended) ReferencesUsual

26、ly not included. Write simply “References are available upon request,” or “References available.” You may also place your references on the bottom half of thesecond page of your resume if there is room to include them there. For each reference, include name, title, organization they represent,addres

27、s, and phone number. Make sure you have asked each personfor permission to be used as a reference.Elements of ResumeEssential ElementsvNamevAddressvPhone NumbervWork ExperiencevEducationvReferences PhraseElements of ResumeOptional Elementsv Cellular Phone Numberv E-Mail Address or Websitev Addressv

28、Voice Mail Numberv Job Objectivev Honorsv Special Skillsv Publicationsv Professional Membershipsv Activitiesv Certificates and Licensesv Personal Informationv Graphicsv PhotographvA simple rsum is a summary typically limited to one or two pages of size A4 or Letter-size highlighting only those exper

29、iences and credentials that the author considers most relevant to the desired position. US academic CVs are typically longer.vRsums may be organized in different ways. The following are some of the more common formats:vReverse ChronologicalvGenerally, hiring managers prefer that employment data is p

30、rovided with the most recent job listed first, followed by the next most recent, and so on. In that way, its easy to see your career progression from an entry-level position to more senior status. vFunctionalvFunctional formats stress what skills you have, rather than where and when you used them. T

31、hese formats are best for students who have just graduated from college and have little real-world experience, those who have been out of the workforce for long periods, and job seekers who are transitioning from one career or industry to another.vCombinationvIn a combination resume, skills that are

32、 relevant to the current job search are placed in a special section by function, while the professional history or work experience is presented in a standard, reverse-chronological format. This format offers the best of both worlds, and is highly popular with modern job seekers and hiring managers.

33、Two types of Resumev Reverse Chronological ResumeDaoqing Zhang Gender：male Mobile Phone:-mail: Date of Birth： 1985.5 Phone:32057082 Zip Code：510420 Address：A1-601A, Guangzhou University, Panyu, Guangzhou J Jo ob b OOb bj je ec ct ti iv ve e： C Cu us st to omme er r S Se er rv vi ic ce e

34、 MMa an na ag ge er r E Ed du uc ca at ti io on n B Ba ac ck kg gr ro ou un nd d 2005.09-Present Guangzhou University English（Foreign Trade） Guangzhou University Law （Second Major） HHo on no ou ur r& A Aw wa ar rd d 20072008 2nd Prize of Excellent Student Scholarship（Top 1% of the Class） 2nd Prize o

35、f Scholarship for Excellent Academic Performance（Top 1% of the Class） National Encouragement Scholarship（Top 2% of the Department） Excellent League Member of Guangzhou University 20062007 3rd Prize of Excellent Student Scholarship（Top 2% of the Class） 2nd Prize of Scholarship for Excellent Academic

36、Performance（Top 1% of the Class） 20052006 2nd Prize of Excellent Student Scholarship（Top 1% of the Class） 1st Prize of Scholarship for Excellent Academic Performance（Top 1% of the Class） WWo or rk k E Ex xp pe er ri ie en nc ce e 2008.4 Guangzhou Jiuzhou Exhibition & Commerce Co. Ltd AAITF Marketing

37、 Assistant Coordinated with Colleagues to implement marketing projects Invited foreign and domestic specialized buyers to the AAIFT trade show My ultimate sales ranked 3rd in the whole team; the total invited guests exceeded 60 2008.12008.2 The 6th China (Guangzhou) International Expo on Pro Sound&

38、Light Receptionist Coordinated with colleagues to guide our foreign and domestic guests to the rush centre Helped our guests finish registration processes, including form-filling and check-in Answered questions from guests and provided valuable tips on our expo and traveling in Guangzhou 2006.3-2008

39、.3 Guangzhou University of Technology Network Centre Student Team Leader Managed 13-person student team engaged in campus network customer service and trouble shootings Focused on team-building and assisted supervisors in daily administrative tasks, including budgeting, regular month meeting, etc Pl

40、anned and supervised the execution of assignments Handled disputes and maintained good relationship with customers Two types of Resumev Functional Resume987 Northridge Drive Omaha, Nebraska 68123 (402) 543-1234 OBJECTIVE Seeking position in marketing research or financial analysis utilizing strong m

41、athematical/statistical background and problem solving abilities. PROFESSIONAL PROFILE Exceptionally well organized, reliable and highly motivated, with the ability to handle multiple projects and produce timely, high quality work. Strong analytical and human relations skills; especially effective i

42、n helping customers and associates resolve issues and concerns. PROFESSIONAL SKILLS AND ACCOMPLISHMENTS Analysis and Problem Solving Researched and developed a survey instrument, subsequently used to obtain information from customers regarding their satisfaction with products purchased. Compiled and

43、 analyzed statistical data to identify potential target markets for future sales and marketing efforts. Completed independent research project on the use of mathematical/statistical models as tools for solving various business problems. Conducted quality control inspections, analyzed results and deve