软件工程实践者的研究方法chapter11cn软件质量

1、these slides are designed to accompany software engineering: a practitioners approach, 7/e (mcgraw-hill, 2009). slides copyright 2009 by roger pressman.1第十一章n软件质量软件质量slide set to accompanysoftware engineering: a practitioners approach, 7/e by roger s. pressmanslides copyright 1996, 2001, 2005, 2009

2、by roger s. pressmanfor non-profit educational use onlymay be reproduced only for student use at the university level when used in conjunction with software engineering: a practitioners approach, 7/e. any other reproduction or use is prohibited without the express written permission of the author.al

3、l copyright information must appear if these slides are posted on a website for student use.？什么是质量。namerican heritage 字典定义质量 n“某个东西的特征和属性.” n对于软件，会碰到两种质量: n设计质量 包括需求，规范定义以及系统的设计 n一致性质量 主要集中在实现上 n用户满意度 = 合格的产品 + 好的质量 + 按预算和进度安排交付these courseware materials are to be used in conjunction with software e

4、ngineering: a practitioners approach, 6/e and are provided with permission by r.s. pressman & associates, inc., copyright 1996, 2001, 20052？什么是软件质量。these courseware materials are to be used in conjunction with software engineering: a practitioners approach, 6/e and are provided with permission by r.

5、s. pressman & associates, inc., copyright 1996, 2001, 20053macall的质量因素n正确性n可靠性n效率n完整性n易用性n灵活性n易测试性n可移植性n可复用性n互操作性these courseware materials are to be used in conjunction with software engineering: a practitioners approach, 6/e and are provided with permission by r.s. pressman & associates, inc., cop

6、yright 1996, 2001, 20054软件质量成本n预防 n质量计划n正式技术复审 n技术装备 n培训n内部失效成本n返工n修复n失效模式分析n外部失效成本n解决客户抱怨n退换产品n求助电话n保修工作these courseware materials are to be used in conjunction with software engineering: a practitioners approach, 6/e and are provided with permission by r.s. pressman & associates, inc., copyright 1996, 2001, 20055成本these slides are designed to accompany software engineering: a practitioners approach, 7/e (mcgraw-hill, 2009). slides copyright 2009 by roger pressman.6获得软件质量n主要成功因素:n软件工程方法软件工程方法n项目管理技巧项目管理技巧n质量控制质量控制 n质量保证质量保证these slides are designed to accompany softw