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1、商务英文e-mail橙电子模板!板大全目录Chapter 1 建立易关系1 .请求建立贸易关系Request for EstablishingBusiness Relations2 .回复请求建立业务关系Reply to the Request for Establishing Business Relations3 . 索取产品资料 Request for Product Literature4 .回复索取产品资料Reply to the Request for Product Literature5 .邀请会面 Invitation to the BusinessAppointment6
2、.接受会面邀请 Accepting the Invitation to the Business Appointment7 .谢绝会面邀请 Declining the Invitation to theBusiness Appointment8 .要求更改会面时间及地点Request forChanging the Time & Place of the Meeting9 .向特定客户推销 Sales Letter to Specific Customers10 .向不特定客户推销 Sales Circular to Non-Specific CustomersIL 寄信给老客户 Sa
3、les Letter to Old Customers12 .寄信给新客户 Sales Letter to New Customers13 .推销新产品 Sales Letter for Promotion of New Products14 .推销劳务 Sales Letter for Promotion of Labor ServicesChapter 3询盘和订货15 . 一般询盘 General Inquiry16 .回复一般询盘 Reply to the General Inquiry17 .具体询盘 Specific Inquiry18 .报虚盘 Making a Non-Firm
4、 Offer19.20.报实盘 Making a Firm Offer买方还盘Makinga Counter Offer21 .卖方返还盘 Making a Counter-Counter Offer22 .下订单 Placing an Order23 .接受订单 Accepting an Order24 .拒绝订单 Declining an Order25 .下续订单 Placing a Repeat Order26 .推荐替代品 Offering a Substitute Product27 .接受替代品 Accepting a Substitute Product28 .拒绝替代品 De
5、clining a Substitute Product29 .涨价通知 Notice for Price Increase30.回复涨价通知 Reply to the Price IncreaseNoticeChapter431 .询 问付款方式 Asking about Payment Terms32 .接受付款方式 Accepting Payment Terms33 .要求修改信用证 Request for Amendment to L/C34 .信用证修改 Amendment to L/C35 .付款通知 Payment Notice36 .收到付款通知 Receipt of Paym
6、ent Notice37 .催促付款(初次)Urging Payment (First Notice)38 .催促付款(最后通告)Urging Payment (Last Notice)39 .索取发票 Asking for Invoice40 .寄送发票 Sending InvoiceChapter 5包装和交货41 .包装要求 Packaging Requirements42 .回复包装要求 Reply to PackagingRequirements43 .装运时间 Time of Shipment44.回复装运通知 Reply to Time of Shipment45 .催促装运 U
7、rging Shipment46.复催促装运 Reply to Urging Shipment47 .出货通知 Shipment Advice48 .货物抵达通知 Goods Arrival NoticeChapter 6投诉和致歉49 .投诉货物未寄达 Complaint about Goods Arrival Failure50 .对货物未寄达致歉 Apology for GoodsArrival Failure51 .出货延迟 Late Delivery52 .对出货延迟致歉 Apology for Late Delivery53.投诉货物质量Complaint about PoorQu
8、ality of Goods54.对货物质量不佳致歉Apology for PoorQuality of Goods55.投诉货物数量 Complaint about WrongQuantity of Goods56.为数量错误致歉Apology for WrongQuantity of Goods57 .投诉发货出错 Complaint about ReceivingWrong Goods58 .为发货有误致歉 Apology for SendingWrong Goods59.抱怨包装不良Complaint about PoorPackaging60 .为包装不良致歉 Apology for
9、 PoorPackaging61 .付款出错 Payment Error62 .为付款出错致歉 Apology for Payment Error63 .对服务的不满 Service Dissatisfaction64 .对服务不满致歉 Apology for Customer Service DissatisfactionChapter 7商务交往65.请求筹备出差 Request for Preparing forBusiness Trip66 .回复请求筹备出差Reply to the Request for preparing for a Business Trip67 .确认预定行程
10、 Confirming Itinerary Reservation68 .出差后的感谢 Thanks for a Business Trip集会通知 Gathering Notice邀请担任演讲者Inviting Speaker70.71.72.69 .活动通知 Activity Notice回复演讲邀请 Reply to the Invitation forSpeaker73.展销会通知Trade Fair Notice74 .回复邀请 Reply to the Trade Fair Invitation75 .请求帮忙做问卷调查Request for FillingOut Question
11、naire76 .请求转载许可 Request for ReproductionPermissionChapter 8公司人事77.78.79.80.81.人事查询找寻人才晋升公告调动通知褒奖员工Personnel EnquiryLooking for Qualified PersonnelPromotion AnnouncementTransfer NoticeComplimenting Employees82.83.84.85.86.回复提案 Reply to ProposalChapter 9公司内部会议通知 Meeting Notice 例行报告 Routine Report 问题报告
12、 Problem Report 提案 Proposal87 .说服对方 Convincing the Other Side88 .给予指示 Giving Instructions89 .新产品说明 New Product DescriptionChapter 10社交信函90.邀请与约见函 Invitation and AppointmentLetter91.回复邀请 Reply to Invitation92 .祝贺函 Letter of Congratulation93 .慰问函 Letter of Sympathy94 .感谢函 Letter of Thanks95 .道歉函 Lette
13、r of Apology96 .通知函 Letter of Advice97.鼓励函Letter of Encouragement98 .探病函 Letter of Consoling the Sick99 .吊唁函 Letter of Condolence100 .节日问候 Seasons GreetingChapter 1建立贸易关系1 .请求建立贸易关系Request for EstablishingBusiness RelationsWe have learned from (信息来源)that youare(公司性质)in(国名或地域名).Weareglad that you are
14、 interested in (产品名称).So,we are willing to establish business relations with you. Attached please find (附件内容).We are(公司性质).We export(出口产品 名称)t。(出口产品目的地).If(对方条件), we(期待事宜).We look forward to receiving your inquiry at an early date.2 .回复请求建立贸易关系Reply to the Request for Establishing Business Relations
15、Thanks for your email to enter into businessrelations with us in(经营范围) We have readyour(邮件附件内容).As you know, we are(重述本公司身份).We have a large(需求量大的产品名称)market here, so we are seeking new partners If possible,we5d like to be(我方角色)in(国名或地域名).Should(对方提供的优惠),we,11(订单种类).We look forward to your favorable
16、 reply.3.索取资料 Request for Product LiteratureWe learn from (信息来源)that you are (供 货商身份).We(关注产品途径)and became much interested in your (产品名称).We are (我方公司身份).As we are interested in doing business with you, we would like you to send us (邮寄方式)the detailed information about(欲购产品名称)to(邮寄地址).The demand for
17、(产品类型)in our market is really great.Your immediate attention is highly appreciated.复索取产品资料Reply to the Request forProduct LiteratureWe are so glad that you are interested in (产 品名称).Attached are(附件内容).As yourequested in your email, we sent you our (索 取资料)by(邮寄方式卜which will tell you everything about
18、our (产品名称).Although established in (公司成立时间),weare developing very fast. We pay great attention to ©(特别关注之处).We have introduced advanced production equipment from (国名 或地域名).We now export our products to (出口产品目的地).(产品畅销国国名或地名)is our largest market. Q (某一特定产品系列)is a bestsellerWe look forward to yo
19、ur trial order.5.邀请会面Invitation to the BusinessAppointmentI' d like to invite you for a meeting with (我 公司会面人职务和姓名)if you feel convenient.As(会议名称)will be held in(会议地点) from(会议起始日)to(会议结束日),we think you(对方可能采取的行动).If you come, we would like to invite you for a meetingwith(我公司会面人)at(会面地点),on (双方会面
20、日)to discuss(双方会面商讨事宜).Q (我公司会面人)wishes to have an opportunity for a meeting with you.We look forward to receiving a positive reply from you.6 .接受邀请会面 Accepting the Invitation to the Business AppointmentI' m glad that you will arrange a meeting between(对方会面人职务和姓名)and me on the day before the ope
21、ning of (会议名称)to (会面事宜).As a matter of fact, we had had the intention to meet(对方会面人职务)during(会议名称) before we got your email. We cherish the opportunity (我方珍惜之事),and are pleased to have a chance to(有机会之事).We look forward to seeing you in Dongguan.7 .谢绝会面邀请 Declining the Invitation to theBusiness Appo
22、intmentThank you for your email of (对方邮件发送 日),inviting me to have a meeting with (对方 会面人职位)on(对方建议的会面日)before the opening of(会议名称)at(会面地点).I' m sorry to say that we are unable to go to (会议名称),when we(拒绝会面原因). That' s why I can' t go and meet (对方会面 人职位).We hope that you will understand ou
23、r situation. We wish to meet sometime in the near future to (会面目的).8 .要求更改会面时间及地点Request for Changing the Time & Place of the MeetingThank you for your email of (对方邮件发送 日),inviting me to have a meeting with (对方 会面人职位)on(对方建议的会面日)before the opening of(会议名称)at(会面地点).We' d like to have the meet
24、ing on (我方提出 的会面时间)at(我方提出的会面地点).It will be much more convenient to us if you agree to the date and place we have suggested.Your favorable reply would be highly appreciated.Chapter 2 推销9 .向特定客户推销 Sales Letter to Specific CustomersI would like to tell you that we have got the (产品名称)you inquired about
25、(对方询盘时 间).Attached are (附件名称卜 which will give you all details for placing an order.(产品名称)we" ve got are(产品优势).They are really(欲推销产品引以为傲之处).They are at least as good as, if not better than,(价格(与同类产品一样好),but prices are情况).We expect your feedback before the end of this month.10 .向不特定客户推销 Sales Cir
26、cular to Non-Specific CustomersWe are willing to seek partners for (出 口产品 类型).We are(我公司注册地点),specializing all kinds of (产品种类).They are bestsellers both at home and abroad. We' ve now made some researches on(新研制产品名称卜which we are able to provide regularly.If you are interested, please contact me
27、at (电 话联系方式). For more related information, you can(获知信息途径).Maybe we will make arrangements for a meeting to discuss details concerning(商讨事宜).11 .寄信给老客户 Sales Letter to Old CustomersIt,s been(有业务往来持续时间)since weexecuted your last order Recently, we got in large quantities of (新产品名称).Attached please f
28、ind(附件名称).V d like to inform you that, we are (优惠措 施)on certain items, including (对方感兴趣 产品名称).Would you have a look at the attached catalogue? If you wish to order large quantities,(联系方式)me. We will try to work out terms and conditions to our mutual benefit.We look forward to our continued mutually-
29、profitable business relationship. We expect(期待事宜).12 .寄信给新客户 Sales Letter to New CustomersWe are glad to learn, from (信息来源卜 that you are interested in(产品名称). We(经营 情况). Attached please find (附件名称).(欲知详细信息),please(查询方式).We look forward to your trial order and assureyou of our prompt attention.13 .推销新
30、产品 Sales Letter for Promotion ofNew ProductsWe' re pleased to inform you that, with years of research, we5ve introduced our new products (产品名称)to market. Much to our delight, they enjoy great popularity. As we guess you mightbe interested, we5ve sent you (邮寄方式)(邮寄样品种类及数量)for your trial use. A tr
31、ialuse will convince you of their extraordinary functioning. For more information, please (查 看信息途径).Attached please find (附件名称).We hope you,11 take this opportunity to (为双方利益 起见) If you consider placing an order, we'll grant you(优惠幅度).14 .推销劳务 Sales Letter for Promotion ofLabor ServicesWe' r
32、e pleased to learn, from (信息来 源),that you are in need of(某种职业工作人员). We advertised your job vacancies and attracted (申请人数)applicants9 from whom we have chosen (人数)for your consideration. Attached are (附件名称).The candidates we have chosen are (身份). They all have(工作经历持续时间)experience, in a (工作单位).We have
33、 interviewed them with satisfactory results and offered them (提 供事宜)as required.They are looking forward to your phone interviews. Contact us if (所需帮助事宜).We hope to have more cooperation in the future.Chapter3询盘和订货15 . 一般询盘 General InquiryWe are very much interested in importing (产 品名称)from you sinc
34、e you are(对方身份). We would be grateful if you could let us havedetailed information about (产品名称)and send us samples of your complete product range as well.We have been(我方身份)for(公司历史年 限)and have (销售渠道).We are in great need of (产品名称)in our production. Our credit standing has been AAA rated since (起 始年)
35、.If business terms are satisfactory, we' 11 place regular orders with you.16.般询盘 Reply to the General InquiryWe are glad to learn that you are interested in our(产品名称).Attached please find(附件 信息).As you requested, we have sent you samples of our complete range (邮寄方式) We are one of the (公司性质卜 spec
36、ializing in manufactured(产品优势).We(公司优势). We will allow a (折扣幅度)discount for your orders. For(欲知信息),please(获知信息 途径).营范围).All our productsareWe look forward to your trial order.17.具体询盘 Specific InquiryWe are (公司性质). We have obtained your name and address from (信息来源)and we are very interested in (产品名称)
37、.We,d like to have an (产品数量)quotationof the said products,(价格术语). We,d like you to tell us about(其他欲知事项). If(下 订单前提条件卜 we will place an order with you.We would await your reply.18.报虚盘 Makinga Nou-Firm OfferWe thank you for your inquiry (对方询盘 日),asking for(欲购产品数量)quotation of(欲购产品名称)made in(产品原产地).We
38、are pleased to offer asfollows:(报盘详细内容).The above offer is subject to our flnalconfirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need.19.报实盘 Makinga Firm OfferThank you for your inquiry of (对方询盘
39、日卜asking for an (欲购产品数量)quotation of our (欲购产品名称).We are pleased to offer as follows:(报盘详细内容).The above offer is firm until (报价有效期限).If you think our offer is satisfactory, please let us know before(订单有效期限).You can be assured of our best service.20 .买方还盘 Making a Counter OfferWe thank you for your e
40、mail of (对方邮件发送日期),offering us(我方欲购产品名称及数量)made in(产品原产地)at(卖方报价).We regret to inform you that we can' t accept your offer as(还盘原因).For(继续保持合 作的原因 we counter offer as follows, subject to your reply reaching us (有效期限):(我 方还盘价).We are satisfled with other terms in your offer.We look forward to you
41、r favorable reply.21 .卖方返还盘 Making a Counter-Counter OfferReferring to your counter offer of (对方还盘 邮件发送日期 asking for a cut down of the price from(我方报盘价)to(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offerThe price we set in our offer is carefully calculated. As a
42、 matter of fact, we have had considerable business with many customers at(价格描述).Our(我方产品种类)sell well in their markets. As you know, our products are far superior in quality to (同类产品名称)provided by any other suppliers in the world. For long lasting trade relations between us, however, we decide to all
43、ow you (让利种类)if your order(订单价值).If you think our proposal acceptable, please place an order on or before May 31st.22 .下订单 Placing an OrderThank you for your timely reply of (对方邮件 发送日期)to our inquiry about the(欲购产品 名称). We are very satisfied with the trade terms you offer. The prices are acceptable.
44、 Therefore, we now email you our purchase order (订单 编号)in the attached file.We will open (信用证种类)in your favor as soon as possible through (开户 行),for the total value of (总价值)as stated in this order.Please inform us of the shipping date at least (提前通知装船天in advance after youreceive our L/C.We look forw
45、ard to your confirmation of theacceptance of our order.23 .接受订单 Accepting an OrderWe confirm our acceptance to your order (订 单编号)you emailed us(对方邮件发送时间) for (订购产品名称).We welcome you as one of our customerseWe are pleased to send you in the attached file your e-signature. Please cosign it and return
46、it to us for our file. And please open your L/C (开证时间).Shipment will be made upon our receipt of your L/C.the Sales Confirmation(销售确认书编号)forYour cooperation is highly appreciated. We assure you of (我方承诺)and look forward to receiving(期盼对方继续订购)from you.24 .拒绝订单 Declining an OrderWe acknowledge receipt
47、 of your order (订单 编号)you emailed us(对方邮件发送时间)for (订购产品名称),but regret to tell you that we are unable to take your order as (无法供货原 因).(无法供货的原因).We are indeed sorry for being unable to take your order. We sincerely hope that you will understand our situation and keep business relations with us in the
48、future.25 .下续订单 Placing a Repeat OrderWe are pleased to inform you that the (产品 名称)we ordered from you last time is very suitable for our market. Last shipment of (产 品名称)sells well here.As we believe there is still a great demand for (产品名称)in our market, we are placing with you a repeat order (续订单编号
49、)in the attached file for the same kinds and the same quantity of the said products at the same price and on the same trade terms as we did last time, provided(续订单特别要求).We hope youWill(希望对方所做之事).We expect you to confirm our repeat order as soon as possible.26 .推荐替代品 Offering a Substitute ProductWe a
50、re pleased to learn from your email (对 方发送邮件日期)that you intend to place with us an order for (欲订产品名称),but we regret to tell you that this model is already out of production.We' d like to recommend to you our new model (替代产品型号),which is even more welcomed by (受谁欢迎).This new model is much better t
51、han the previous one, but the price is(替代品价格低廉程度)lower with(替代 品"卖点").Attached please find our latest catalogue and export price list so that you can know more about our new model or you can visit our web site:(公司网站)to get more information you need.We expect you to place a trial order with
52、 us.27 .接受替代品 Accepting a Substitute ProductThank you very much for your recommendation. As this model is new to our market, we' d like to place a trial order with you for (替代品名 称及数量),if you allow us(优惠种类及优惠 额).Attached please find our Purchase Order (采购订单编号).We will open an(开立何 种信用证)in your fav
53、or for the total value as stated in this order as soon as we get your confirmation. It is for keeping our long term trade relationship that we decide to place this trial order. We hope you will (希望对方所做 之事)concerning this transaction.We look forward to your positive reply.28.拒绝替代品DecliningSubstitute
54、ProductWe have received your email recommending us the(替代品名称及数量)for lack of(原欲 购产品名称)we requested, but we are verysorry to say that we can,t accept (替代品名 称).(拒绝替代品的原因).(我方提出的解 决办法).If you fail to deliver(原欲购产品名称及数量)on time, you have to pay us liquidated damages, that is, a (赔偿额度)of the total value o
55、f the delayed goods, for (延误 期限).We hope you will give us a favorable reply as29.涨价通知soon as possible.Notice for Price IncreaseWe formally inform you that the price of (涨 价产品名称)has increased by(价格上涨幅度) mainly owing to (涨价原因).(对涨价原因做具体解释). We can' t butincrease ourexport price by(价格上涨幅度).In fact,
56、 many companies have increased their price to that extent. However, for (提供原价 的原因),we offer you the original price for your (最近的一次订单时间或订单编号)order. From(涨价起始时间),the price will go up by(价格上涨幅度).We hope you will(希望对方所做之事).30.回复涨价通知 Reply to the Price Increasethe(涨价幅度)NoticeThank you for informing us increase in the price of (涨价产品名称)due to (涨价原因).To tell you the truth, we have predicted the increase in the price of(涨价产品名称卜but we didn' t expect the rise to be so high as (涨 价幅度). We thank you for keeping the original price for our (最近的一次订单). Would you reconsider
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