《架构流程图库》PPT课件

1、 Web Agency Service DomainWeb CIWeb DesignWeb applicatione-Business ConsultingMarket Analysis Web Agency Service DomainWeb CIWeb DesignWeb applicatione-Business ConsultingMarket Analysis Web Agency Service DomainWeb CIWeb DesignWeb applicatione-Business ConsultingMarket Analysise-Business Value Chai

2、ne-Business Value Chaine-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer , , Order FulfillmentOrder Fulfillment e-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer , , Order FulfillmentOrder Fulfillment e-Business Value Chaine-Business Value ChainConsultingConsultingMarke

3、tingMarketingContentsContentsFlashFlashDesignDesignCodingCodingCTICTIUMSUMSMailingMailingServerServerD/BD/BCreativeCreativeInteractionInteractionSystemSystemebiz IntegrationStrategyStrategySoppingSoppingeCRMeCRMIRMIRMVOC/VOC/RMSRMSe-e- Learning Learning Interactive Full Service ebiz ebiz, , eSolutio

4、neSolution eBiz Sector & Solutionl l eSolution LIFESystemINFORMATIONCOMMUNICATIONTechnoVillage/ / / / / / /Mail+SMS+Fax+Mail+SMS+Fax+ DB /ConsultingConsultingMarketingMarketingContentsContentsFlashFlashDesignDesignCodingCodingCTICTIUMSUMSMailingMailingServerServerD/BD/BCreativeCreativeInteractio

5、nInteractionSystemSystemebiz IntegrationStrategyStrategySoppingSoppingeCRMeCRMIRMIRMVOC/VOC/RMSRMSe-e- Learning Learning Interactive Full Service ebiz ebiz, , eSolutioneSolutionqeBiz Total ServiceeBiz Total ServiceeBizStrategyeBizOperationeBizConsultingPlanningContentsSolutionMarketingeBizBuildingeB

6、iztotal serviceSupplierSupplierSupplierstockholderEmployeesOn-lineOff-lineSCMERPIPSEIP/KMS/GWIRM/RMS/PRMWebSiteCRM/CPPartnersSupplierSupplierSupplierstockholderEmployeesOn-lineOff-lineSCMERPIPSEIP/KMS/GWIRM/RMS/PRMWebSiteCRM/CPPartnersSupplierSupplierSupplierstockholderEmployeesOn-lineOff-lineSCMERP

7、IPSEIP/KMS/GWIRM/RMS/PRMWebSiteCRM/CPPartnersPACSERPCRMEIPMailingB2EmallIntegrationDevelopersWeb ServiceEnterpriseSolutionqeBiz Total ServiceeBiz Total ServiceeBizStrategyeBizOperationeBizConsultingeBizBuildingeBiztotal servicePlanningContentsSolutionMarketingPACSERPCRMEIPMailingB2EmallIntegrationDe

8、velopersWeb ServiceEnterpriseSolutionPACSERPCRMEIPMailingB2EmallIntegrationDevelopersWeb ServiceEnterpriseSolutione-Business Value Chaine-Business Value Chaine-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer , , Order FulfillmentOrder Fulfillment q eCompany SCM/IPSDW/CRMCustomerStockh

9、olderSuppliereCompanyIRM/RISGW/KMSERP/EIP eBiz Sector & Solutionl l eSolution LIFESystemINFORMATIONCOMMUNICATIONTechnoVillage/ / / / / / /Mail+SMS+Fax+Mail+SMS+Fax+ DB /qeBiz Total ServiceeBiz Total ServiceeBizStrategyeBizOperationeBizConsultingPlanningContentsSolutioneBizBuildingMarketingeBizto

10、tal service eBiz Sector & Solutionl l eSolution LIFESystemINFORMATIONCOMMUNICATIONTechnoVillage/ / / / / / /Mail+SMS+Fax+Mail+SMS+Fax+ DB /ConsultingConsultingMarketingMarketingContentsContentsFlashFlashDesignDesignCodingCodingCTICTIUMSUMSMailingMailingServerServerD/BD/BCreativeCreativeInteracti

11、onInteractionSystemSystemebiz IntegrationStrategyStrategySoppingSoppingeCRMeCRMIRMIRMVOC/VOC/RMSRMSe-e- Learning Learning Interactive Full Service ebiz ebiz, , eSolutioneSolutionSCM/IPSDW/CRMCustomerStockholderSuppliereCompanyIRM/RISGW/KMSERP/EIPq eCompany Data IntegrationEnterprise CRMeCRMData Ware

12、housing/IntegrationWeb LogDataData BaseTransactionData CustomerProfileEnterprise CRMeCRMData Warehousing/IntegrationWeb LogDataData BaseTransactionData CustomerProfile Data IntegrationSM MUSI MUNI MUR&D MUeBizeBizTotal ServiceTotal Serviceq eBiz Total Service eBiz Total Serviceq Service Sales CR

13、MCRMData Warehousing/IntegrationData Warehousing/IntegrationSMSChannelWeb FAXChannelChannelWeb SiteChannelPost channelConsumerInvestorPurchaser AnalystThe pressClubMarketing Customer Interaction PlatformsInteraction Management Infrastructuree-CRMEDMSEDMSGWGWKMSKMS2( )ERP1 ( )CRMSCME-PlanningE-Planni

14、ngCustomer ACustomer BCustomer CSupplier A Supplier BSupplier C55%15%20%10%q eBiz Solutions & ServiceInternet AreaBSP AreaSI AreaNI Area55%15%20%10%eCRMWCMSIRM/PRMMailingMESCTIPABXIBS Network Integration Automation System Enterprise NetworkCRM/DWEIP/EKPERP/SCMGW/KMS SI consulting SI development

15、SI management Web consulting Web development Web managementq eBiz Solutions & ServiceWeb SI AreaSI AreaNI AreaSystem AreaCRMForecasting, Opportunity Management,Configuration,Generation Forecasting, Customer CareSpare ManagementForecastingPersonalizationCampaign ManagementMarketing EncyclopediaER

16、PCMSSCMEIPq Solution & Service - SI Development & Solutions Solution & Service - SI Development & SolutionsMarketingSalesServicesOne-Stop Service10%10%5%5%BSP IT consulting IT development IT management N/W management New technologyWireless InternetWeb ContentsWeb MailingWeb SIq eBiz

17、Solutions & ServiceBSP AreaInternet AreaSI AreaNI AreaConsulting AreaBSP MU :BSP MU :(Business Service Provider Management Unit)(Business Service Provider Management Unit)Internet AreaBSP AreaSI AreaNI Area55%15%20%10%q eBiz Solutions & ServiceConsulting for eBizeStrategy Consulting.eManagem

18、ent ConsultingeBusiness Restructure Consultinge-CRM,e-Marketing Consultinge-Solution/ e-Infra/ e-InfraSI consulting & managementNetwork Integration /Automation SystemIT development & management e-Supply chain Managemente-Customer Relationship ManagementE-biz transformationSystem- , - - - Sup

19、ply Chain q e-Business Perspective e-Business Perspectivee-CRM functione-CRM functione-Customer Relationship Management Adaptation AnalysisData Gathering / / , , 1. ( ( ) ) ? ? ? ? Site Site ? ? Site Site Site Site ( ( , , ) ) ? ? / / ? ? ? ? ? ? ? ?q q q q q q q 123 - : l Off-line On-line Business

20、l l WCMS e-CRM 1. 7 ( ) 2. Web Solution Off line Business On line Business VisionMissionPlanning1. Summary- CustomerPartnerShareholderEmployee service sell production supplyMaterial q e-Business SolutionsSCMe-PMSKMS/GWEDMSCRM/e-CRMe-MarketplaceCMSERPEIPe-marketingSales TeamSystem TeamConsultingTeamS

21、I MU NetworkTeamAutomationSystemTeamEnterpriseNetworkTeamNI MUeBizCRMEIPR&DHimart2. . ,v ?PublishInteractTransactIntegrate Customer Information Access HSE Communication Customer and Technical Support Supplier Relationship Management Electronic Order to Cash Electronic Procurement Supplier Biddin

22、g & Selection Integrated Planning and Forecasting Integrated Plant Management: q e-Business _Fulfill DemandValue2003200420052006q / / q q q e-Branding e-Branding q B2B / B2E B2B / B2E q Web Web (EIP(EIP) )q personalization(e-CRM / DM ) personalization(e-CRM / DM )E-Biz 1 12 23 3 Branding & I

23、dentity (Web CI) Branding & Identity (Web CI) Business Business / / (Site Concept (Site Concept) ) System & Solutions System & Solutions Web Site Web Site 2003 2004 2005 eBiz Planning eBiz Integration e-Package/Solution e-learning Solution e-Total Marketing Web Identity Web Contents Web

24、Promotion Web Applications Web SI Planning Web System Integration SMS / eFax / Mailing eCRM / IRM / CMS e-Marketing(PRM) Web SI & eSolution Web SI & eSolutioneBiz Value q eBiz Transformation e-biz Total Solution e-biz Total Solution ConvergenceIndustry TransformationValue ChainIntegration Ch

25、annel EnhancementDevelopmentImplementationEvaluationDesignAnalysis : PwCeBiz Transformation Solution Development30%60%30%60%CustomerCustomerSupplierSupplierLoyaltySystem Integration eCRM IRM PRM Solution DevelopmenteOffice eConsultingeVentureeSolutioneCompany eBiz Strategy Consulting. eBiz Managemen

26、t Consulting eBiz Restructure Consulting eCRM(Web call center) eCommunity eFAX(Dial Fax) eIRM WCMS Real estate portal Network swap service Internet Fax Tour portal Internet broadcasting Community portal EDMS GroupWare Enterprise Knowledge Internet Purchasing SystemApplication Web DB Integration Mobi

27、le Application Customer IntegratedHome PageSystemSolution e-branding Web Style Guide On-line Marketing DB/Web Server Multimedia Server Wireless/Security e-CRM e-Marketing WCMS .q e-Business TransformationApplication Web DB Integration Mobile Application Customer IntegratedHome PageSystemSolution e-b

28、randing Web Style Guide On-line Marketing DB/Web Server Multimedia Server Wireless/Security e-CRM e-Marketing WCMS .q e-Business Transformation q eOffice Solution Planning eOffice Solution Planning q q q q q.q ( () )q q / / q q . .q q q q q q q q q q.45%15%5%35% . .KMSEISEDMSSCMCRMSolution & Ser

29、vice - SI Development & SolutionsGWERPHow convenient would it be, if we can view all the numerous information scattered on the internet,such as Intranet, GroupWare,(ERP),(CRM),(SCM) gathered in single screen?q eBiz Solution eCRM200320042002SMSCMSPMS EIPERPSCMElectronic Decision Making E-boardSchedule ManagementMISName Card ManagementCareerManagementHumanRelationship ManagementSurveymessengerq Solution & Service - eagleOffice Solution & Service - eagleOfficeGWeagleOfficeSI MU Business FieldsBusiness