民航客舱服务实用英语 Unit3

1、民航客舱服务实用英语民航客舱服务实用英语Unit 3 Boarding & GreetingsBy Rui ZhouWarm-up1、What are the cabin attendants doing in the picture?2、Can you guess what the cabin attendants say to the passengers?Key words and expressionscabin door 机舱门China Eastern Airlines 中国东方航空公司hand luggage 手提行李frequent flyer 常旅客aisle sea

2、t 过道位置terminal 候机楼ground staff 地勤人员duty-free item 免税商品chief purser 主任乘务长flight crew 机组成员infant 婴儿boarding card 登机牌foot rest 脚踏板security check 安全检查boarding procedure 登记手续Key words and expressionsGood morning/ afternoon/ evening, Sir/ Madam.Welcome aboard/ on board.Welcome to the flight.We are happy t

3、o be of service to you.Its nice to see you again.Would you like me to help you?May I have a look at your boarding card?Its an aisle seat on the left. This way, please.If there is anything I can do for you, please dont hesitate to tell me/ please let me know.Sentence Patterns 句型Good morning/ afternoo

4、n/ evening. welcome aboard!Hello! welcome aboard!Morning, Miss.! welcome aboard!How are you?/ whats up?whats happening?How do you do?Nice to meet you.DialoguesA cabin attendant meets a passenger at cabin door.A passenger is worried about his first time travelling by air.An old passenger with heavy hand luggage is boarding.A passenger with an infant is boarding.A frequent flyer is boarding.A passenger cant find his seat.ExercisesHow does a cabin attendant greet passengers when they board the plane?How dose a cabin atten