外事接待英语Module 3 Trasportation and Schedule

1、module 3transportation and schedulecontentstask 1 making travel arrangements task 2 making appointments task 3 making schedules extended tasks 1. make an appointment2. airline3. make a schedule4. book a seat5. travel arrangement6. metro7. railway8. keep an appointmenta. 守约b. 制定行程c. 订票d. 旅行安排e. 地铁f.

2、铁路g. 预约h. 航空公司g h b c d e f a 2. pair work discuss with your partner the following questions and then present your viewpoints to the class.nhow many modes of transportation can you list in your city? what are the advantages and disadvantages of each mode?nwhat should we do before making an appointme

3、nt with a foreign guest?nhave you ever booked a ticket online? talk about your experience to the class. task 1 making travel arrangementsv activity 1 pair work read the following passage about transportation in shanghai and discuss with your partner the questions below.activity 1 pair work v how man

4、y modes of transportation in shanghai are mentioned in the passage?v suppose your client is planning to travel from shanghai to guangzhou, what mode of transportation can he choose?the modes of transportation in shanghai are as follows:1) air travel 2) rail (long distance fast train, special holiday

5、 and tourist train, metro trains) 3) marine transportation 4) public bus transportation (city buses, long distance buses) 5) taxi he can go to guangzhou by air or by rail. activity 2 listening vlisten to the following dialogue about making travel arrangements for a foreign client and answer the foll

6、owing questions.1.a 2.b 3.c 4.b 5.aactivity 3 listeninglisten to the recording and fill in the gaps.zhou ying is now calling to book an air ticket for carter smith.answers:1. make a reservation 2. the most convenient 3. fully booked 4. available 5. book a seat 6. first class 7. return fare 8. depart

7、ing activity 4 role play vmini task 1 work in groups of two and make a dialogue, taking the roles of jerry brown and liu fang. liu fang is the sales assistant of a furniture making company in guangzhou, one of her clients-jerry brown from new york is very interested in the products of a company head

8、quartered in beijing. he wants to go to beijing to visit the manufacturing factory and enjoy the landscapes on the way from guangzhou to beijing. mr. brown will then go back to new york from beijing. they are now talking about mr. browns travel arrangements.useful expressionsvcan you put me through

9、to miss fenghou, please? vits about the arrangements for your trip to - n let me check some information with you first. n how would you like to go there? by train or by air?n what about your return? n book a soft-berth ticket vill fix everything up. vmini task 2 liu fang is now booking an air ticket

10、 from beijing to new york by phone for jerry brown. make a dialogue with your partner, taking the roles of liu fang and the reservation clerk for china airline.useful expressionsv id like to make a reservation to - v -a morning or an afternoon flight? v -fully booked at the moment -v could you check

11、 other flights leaving for -v i think the 17: 45 service is suitable. can i book a seat on it, please? v first class or economic one? v single or return fare? v ive booked a seat on eastern airlines flight -, departing xxx at -, march 27th for you. the checking in time is -, in terminal 2. v when sh

12、ould i confirm this booking? task 2 making appointmentsactivity 1 reading v zhang ming is telephoning mr. johnson to make an appointment with him.1. when will zhang ming and mr. johnson meet each other and for what? they will meet each other the next monday evening and they will have a dinner togeth

13、er.2. mr. johnson doesnt agree to meet at the jiayu hotel, why? and where do they decide to meet in the end? because he thinks that the jiayu hotel is too far away and they decide to meet at the garden hotel in the end.imitationactivity 2 imitation vdialogue one vmiss yang is calling mr. brown to co

14、nfirm an appointment. imitationvdialogue two vmiss wang is calling mr. brown to put off an appointment. imitationactivity 3 reading and understanding v how many schedules do westerners often keep?v for a westerner three schedules are kept, one for daily events, one for weekly planning and one for lo

15、ng term planning. v what should you do before making an appointment?v before making an appointment, you must know the full name and title of the person you want to meet. v if something urgent coming up and you might fail to keep the appointment, call the parties involved to cancel or put off the app

16、ointment as early as you can.activity 4 role playvmiss gong is the secretary of the foreign affairs office of aib polytechnic college. she needs to call a visiting scholar-mr. jim white to make an appointment with him about his dinner with president huang of the college. vtwo days later, miss gong c

17、alls again to put off the appointment because the president huangs mother is seriously ill and the president has to take care of his mother in the hospital. vmake two dialogues with your partner, taking the roles of miss gong and mr. jim white. one is about making an appointment and the other is abo

18、ut putting off the appointment.role playfeng fei : - speak -?mr. jim white : - .- who -?feng : -. - make an appointment -.white : -.feng: - -. - convenient -?white : - wont do. - another appointment. - next monday evening?feng: - fine, where -? white : -? - too far away.feng: -? - nearer.white : sou

19、nds good. feng: lets make it at -white : -, thank you - .good-bye.feng: good-bymake an appointmentfeng : - speak -? white : -. who-, please? feng : -. white : oh, miss -, -happened? feng : - the appointment -. - sorry -cant -. - unexpected-. -. white : - cancel -? -. feng : no, not exactly. - put it

20、 off until (supper time) -. -convenient-?white : -. thank you -. bye.feng : bye.put off the appointmenttask 3 making schedulesactivity 1 pair work v discuss the following topics with your partner and present your viewpoints to the class.1. what should we do before making schedules for foreign guests

21、?2. what should a schedule include?activity 2 reading v mini task 1 questions for thoughtv 1) what is a schedule?a schedule is a planning of activities and arrangements in order of time.v 2) what is a daily schedule and what should it include?a daily schedule is a more detailed one that manages and

22、controls the project on a day to day basis. it should include the following message:time of arrival and departureairport or railway stationhotel accommodationappointments(when, where and with whom)activities(when, where, what to do, and with whom)v3) how many copies of a schedule should be prepared?

23、 whom are these copies for? a schedule should be prepared at least in triplicatea copy for the foreign guest, a copy for the foreign affairs office, and a copy to be kept on the secretarys own file.v4) what should the foreign affairs secretary do after the guests arrive? after the guest arrives, the

24、 secretary should discuss with him or her about the schedule and see whether there might be some changes.v5) what should the foreign affairs secretary do if there are some changes in the schedule? the schedule should be updated immediately if any change occurs. moreover, the secretary also needs to

25、inform those people who will meet the guest of their activities or appointments by telephoning or sending e-mails respectively. in case of any change, the secretary must inform all parties involved immediately. vmini task 2 true or false1）t 2）f 3）f 4）f 5）tmini task 3 complete the sentences with the

26、following expressions. change the form where necessary.v 1） respectively v 2.）overall v 3） identify v 4）individual v 5) progressivelyv 6) updated v 7) accurate v 8) accommodations v 9) durable v 10) triplicatemini task 4 translate the following sentences from english into chinese.v1)日程就是按时间顺序把计划的活动和

27、安排罗列日程就是按时间顺序把计划的活动和安排罗列出来。出来。v2)日程分为两种：项目日程和阶段日程。日程分为两种：项目日程和阶段日程。v3）阶段日程就是以天为基础，更加详尽地把活）阶段日程就是以天为基础，更加详尽地把活动安排罗列出来以便于项目的管理和控制。动安排罗列出来以便于项目的管理和控制。v4）客人到达以后，秘书应该与他或她讨论一下）客人到达以后，秘书应该与他或她讨论一下日程看看有没有需要改动的地方。日程看看有没有需要改动的地方。v5）如果日程有变动，秘书必须立刻通知牵涉到）如果日程有变动，秘书必须立刻通知牵涉到的各方。的各方。extended tasksvi. reception eti

28、quette 1.what important travel documents should you possess?vyou should possess important travel documents such as passport, visa, identity and age proof, nationality proof, etc. 2.how should you keep your eyesight when you talk with people?vmaintain eye contact with people while talking and talk se

29、nsibly as these are the signs of a person having good body language. 3.could you be casual when you travel with your boss?vif you are traveling with your boss, do not get too casual 2. extended reading the scheduling of appointment1. we should make an appointment with him or her one or more weeks in

30、 advance.2. we can make appointments with the people we are going to meet and his or her secretary by telephone and e-mail.3. we should make sure that we know the full name (including the spelling and pronunciation of the name), the title of the person we are going to meet.4. we should be punctual t

31、o keep an appointment.5. we should wait elsewhere.2. extended reading travel tips before traveling to a foreign country 1. a 2. b 3. d 4. a 5. dsome general principles for making a schedule1. a schedule shouldnt be a unattainable wish list, but a real guide to help you plan your time well.2. from time to time, things will come up that require us to deviate from the schedule. 2. extended reading marks sched