8-立体结构-素材PPT课件

1、1 12021/7/232021/7/232 22021/7/232021/7/23Empowered, Knowledgeable EmployeesLearningOrganizationReduced OverheadInformedEmployeesEfficient, EffectiveEmployeesCollaboration toolsSelf-service applicationsUniversal Access to InformationCorporate CommunicationsStreamlined Resource ManagementAdministrati

2、onElectronic SupportJust in time learningExpert Triage44.9%2.3%9.4%15.9%15.4%12.3% q : 4 42021/7/232021/7/23q eBiz Service & Solutions10%15%20%55%2004Web Service & Solution eBiz ConsultingSI Service & Solution Network Integration5 52021/7/232021/7/23q 2004 1 10,00020,000Solution(21,626)(

3、21,626)(18,122)(18,122)(9,807)(9,807)(7,984)(7,984)(7,467)(7,467)(10,266)(10,266)(14,073)(14,073)(7,810)(7,810)ERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX( (: : ) ) 6 62021/7/232021/7/2320022003200420052006( : )5,0005,0006,8006,8005,5005,5008,0008,0006,5006,5005,500ExtensionFront endBack end B2C

4、/ e-Community / Cyber IR B2C / e-Community / Cyber IR Web Business / e-Marketing Web Business / e-Marketing System (HW) / Network(LAN,WAN) System (HW) / Network(LAN,WAN) Solutions / Applications Solutions / Applications9,0009,0005,0005,0004,5004,5007,5007,500q 2004 Product7 72021/7/232021/7/23q IT I

5、TIT1009080706050403020100240200160120804001431234567891011133154157147157154153171190186ITIT(:): 34.727.720.812.916.210.018.227.426.731.324.78 82021/7/232021/7/23 Web Agency Service DomainWeb CIWeb DesignWeb applicatione-Business ConsultingMarket Analysis9 92021/7/232021/7/23e-MarketingE-CRMe-Market

6、placeSCMSupplierCustomerSupplierCustomer , , Order FulfillmentOrder Fulfillment e-Business e-Business Value ChainValue Chain10102021/7/232021/7/23qeBiz Total ServiceeBiz Total ServiceeBizStrategyeBizOperationeBizConsultingPlanningContentsSolutionMarketingeBizBuildingeBiztotal service11112021/7/23202

7、1/7/23PACSERPCRMEIPMailingB2EmallIntegrationDevelopersWeb ServiceEnterpriseSolutionBusiness Fields : SI Development & Solutions12122021/7/232021/7/23 Data IntegrationEnterprise CRMeCRMData Warehousing/IntegrationWeb LogDataData BaseTransactionData CustomerProfile13132021/7/232021/7/23SM MUSI MUN

8、I MUR&D MUeBizeBizTotal ServiceTotal Serviceq eBiz Total ServiceeBiz Total Service14142021/7/232021/7/23E-MailE-MailEDMSEDMSGWGWKMSKMS2( )ERP1 ( )CRMSCME-PlanningE-Planningq Office Management System15152021/7/232021/7/23Customer ACustomer BCustomer CSupplier A Supplier BSupplier C55%15%20%10%q e

9、Biz Solutions & ServiceInternet AreaBSP AreaSI AreaNI Area16162021/7/232021/7/2355%15%20%10%eCRMWCMSIRM/PRMMailingMESCTIPABXIBS Network Integration Automation System Enterprise NetworkCRM/DWEIP/EKPERP/SCMGW/KMS SI consulting SI development SI management Web consulting Web development Web managem

10、entq eBiz Solutions & ServiceWeb SI AreaSI AreaNI AreaSystem Area17172021/7/232021/7/23SI AreaNI AreaSolution AreaSM AreaInternet AreaR&D AreaConsulting Areaq SI Business Areaq SI consultingq SI development q SI managementq N/W managementq New technologyqNetwork Integration - Network Consult

11、ing - Network Integration - Network Management18182021/7/232021/7/23CRMForecasting, Opportunity Management,Configuration,Generation Forecasting, Customer CareSpare ManagementForecastingPersonalizationCampaign ManagementMarketing EncyclopediaERPCMSSCMEIPeStrategyq Solution & Service Solution &

12、; Service - SI Development & SolutionsMarketingSalesServices19192021/7/232021/7/23Internet AreaBSP AreaSI AreaNI Area55%15%20%10%q eBiz Solutions & ServiceConsulting for eBizeStrategy Consulting.eManagement ConsultingeBusiness Restructure Consultinge-CRM,e-Marketing Consultinge-Solution/ e-I

13、nfra/ e-InfraSI consulting & managementNetwork Integration /Automation SystemIT development & management 20202021/7/232021/7/23e-Supply chain Managemente-Customer Relationship ManagementE-biz transformationSystem- , - - - Supply Chain q e-Business Perspectivee-Business Perspective21212021/7/

14、232021/7/23q 2123 l 90 l : 60% ( 80 90% )l l : 40%22222021/7/232021/7/23q 2 2 () / : 100 / : 10 / ()23232021/7/232021/7/23StrategyContentsSolution() Ebiz q Summary- Integration Branding & Identity24242021/7/232021/7/23SupplierCustomereCompanyPartnerStockholderEmployeeIPSSCMIRMPRMe-MarketingGW+KM

15、SEDMSBuy SideSell SideERPEIPe-Business Sector & Solutions25252021/7/232021/7/23PublishInteractTransactIntegrate Customer Information Access HSE Communication Customer and Technical Support Supplier Relationship Management Electronic Order to Cash Electronic Procurement Supplier Bidding & Sel

16、ection Integrated Planning and Forecasting Integrated Plant Management: q e-Business _Fulfill Demand26262021/7/232021/7/23q e-Business ConvergenceIndustry TransformationValue ChainIntegration Channel EnhancementDevelopmentImplementationEvaluationDesignAnalysis : PwCeBiz Transformation27272021/7/2320

17、21/7/23KMSEISEDMSSolution & Service - SI Development & SolutionsGWHow convenient would it be, if we can view all the numerous information scattered on the internet,such as Intranet, GroupWare,(ERP),(CRM),(SCM) gathered in single screen?SCMCRMERP28282021/7/232021/7/23Electronic Decision Makin

18、g E-mailE-boardSchedule ManagementMISName Card ManagementCareerManagementHumanRelationship ManagementSurveymessengerq Solution & Service - Solution & Service - eagleOfficeGWeagleOffice29292021/7/232021/7/23SI MU Business FieldsBusiness Fields : SI MU 30302021/7/232021/7/23 Company Organizati

19、onCompanyOrganizationeBizSolutionConsultingInternetBizSystem31312021/7/232021/7/23q Organization INFRA MU sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D eBiz team Mbiz team SI MU Sales 1 team Sales 2 team SI System t

20、eam SI Develop team BSP MU CS team Biz 1 team Biz 2 team Biz 3 team32322021/7/232021/7/23Channel EnhancementValue Chain IntegrationConvergenceIndustry Transformation Win-WinWin-Win ( (: : ) ) , , : PwCqq eBusiness 33332021/7/232021/7/23Customers: IBMq e-Business Perspectivee-Business PerspectiveSuppliers34342021/7/232021/7/23BusinessSCMe-AutomationPABXe-Ma