unit-1-working-life

1、2021/8/21Working life2021/8/22Objectives News sharedCase Studytalk about your workTalk about your attitude to workTalk about the issues facing HR manager2021/8/23News ReportMAR. 9, 20152021/8/24Case study （class 2）Admin. Office 胡婷婷Marketing dept.徐康翔H.R. dept.陈丹妮Financial dept.蓝佳丽Production dept.王祥云A

2、fter Sales dept.许婷婷2021/8/25Case study （class 1）Admin. Office 单佳慧Marketing dept.邱李红H.R. dept.Financial dept.Production dept.金雅静After Sales dept.？2021/8/26PersonnelDept.-recruit-employ -train-promote-transfer-fire s-retire-welfareThe Board General Manager ProductionDept.FinanceDept.SalesMarketingDept

3、.PublicRelationDept.-investment-produce-factory-equipment-material-product-after sales service-maintenance-launch campaign-loan-capital-accounting-costing-profits-margin-labor cost-sales promotion-supply-advertisement-TV commercials-order-delivery-serviceAdmin. WorkAttendance rateRecruitmentPerforma

4、nce ManagementReceptionpaperwork-entertaining clients-business reception-problem at workAdmin. office2021/8/27Types of company structure . Large established company hierarchical pyramid structure B. Small company (owner manager) Flat management structure C. Flexible company with project- based teams

5、. Information age structure 2021/8/282.Advantages and disadvantages of each company structureA. Hierarchical organization A d v a n t a g e s : H i g h l e v e l o f c o n t r o l Disadvantages: Workers lack the authority and motivation to improve processes. Managements response for stable business

6、environments.2021/8/29B Entrepreneurial organization Advantages: totally centralized authority and direct contact between owner and employees ensure responsiveness to external changes. Disadvantages: Only suitable for small companies.2021/8/210C Information age organization Advantages: Allows speed

7、of response within a large complex structure. Retains control but gives quick access to information. Employees can constantly refine their actions and strategies. Organizational control is dynamic.Disadvantages: Although IT makes all these advantages possible, it cannot motivate people to use the in

8、formation they have.2021/8/211Questions:uWhat company would you like to work for ?uWhat do you think make a good manager?2021/8/212Flexible working patternsflexitime (弹性工作时间)compressed work weeks (压缩工作周)permanent part-time(长期兼职) & job sharing (工作分担)flexiplace 弹性工作地点，指员工通过电脑网络和其他通讯方法在家工作 (homewor

9、king)2021/8/213A Good ManagerPersonality & characterQualification & capabilities competent- skillful- capable-professional- experienced-knowledgeable- well-educated- well-cultivated- well-manned- communicative- conscientious efficient- tolerant smart- cooperative considerate- initiative sens

10、ible- optimistic confident- determined strong-willed- assertive even-tempered- ambitious broad-minded- sociable independent- enthusiastic honest- warm hearted integrated- calm reliable- patient responsible- high EQ trustworthy-2021/8/214Choose a job you love and you will never have to work a day in

11、your life.2021/8/215 1.1 Ways of working 1.2 Making contactsModule 1 Business topic2021/8/2161.1 Vocabulary1.2 Listening1.3 reading testDifferent ways of workingExam introduction and practice1.2 ReadingEntitlement generationAn environmental accident1.1 Ways of working2021/8/217questionsHow many jobs

12、 do you expect to have in your life?Would you prefer to be self-employed or an employee? Why ?At what age do you expect stop working?2021/8/218Ways of workingSpontaneous Live for the momentThink and plan for the futureWhat implication does this have for the kind of work you will do?2021/8/219 2. Mat

13、ch these ways of working 1-8 to definitions A-I. Do you work in any of these ways?0 freelance1 teleworking2 job-sharing3 shift-work4 part-time5 temping6 consultancy7 flexitime8 hot-deskingA You work during different parts of the day (eg. nights).B You sell your work or services to a number of differ

14、ent companies.C You work for different companies for a short time without a permanent contract.D You work a number of hours per week or month but you decide when you start or finish.E You dont have a permanent place or office to work at, but you find a place to work when you arrive.F You work for a

15、company from home via email, phone or the Internet.G You only work for some of the week (not full-time).H You do your job for part of the week and another person does it for the other part.I You arent employed by a company, but are paid to give specialist advice.2021/8/2203. Work in pairs. Think of

16、some advantages or disadvantages for each way of working in exercise 2.Ways of workingPossible advantagesPossible disadvantagesfreelanceyou choose the jobno job securityteleworkingorganize your work timeyou need to be good at self-organizationjob-sharingmore free timeneed to coordinate with other pe

17、rsonshift-workgives you your days freetiringpart-timemore free timeless moneytempinglots of varietyhard to progress your careerconsultancywell paidno job securityflexitimegood for work-life balancenot good for people who like routinehot-deskingsaves the company moneydisruptive to employeesBACK2021/8

18、/221Reading: Describe the “entitlement generation”Compare your attitudes to work with your parents in the following aspectWhat is more important? salary, achievement, honor, prideWhat do you expect from the job?Remember: your attitude to work can define who you are2021/8/222Voc & Special TermsRa

19、dio sales (marketing)A radio sales person is commonly called a station account executive (AE). His job is to sell on-air radio advertising time, normally receiving from 10 to 20 percent commission on the total value of the advertising package sold2021/8/223Entitlement Generation 权利一代权利一代 the group b

20、orn between 1979 and 1994 who believe they are owed certain rights and benefits without further justification. Example: The entitlement generation expects higher salaries, flexible work hours, and more time off. 2021/8/224paediatrics (US pediatrics) n sing v branch of medicine concerned with childre

21、n and their illnesses 儿科学.2021/8/225Instant Gratification:The psychological concept of Instant Gratification refers to the idea that humans like to have what they want right now; not later and they dont want to wait. You will notice that products and services that promise instant push-button results

22、 tend to do well. Think Aspirin for pain and McDonalds for fast food. Humans are mostly short term and Instant Gratification orientated because if you value immediate results you stay alive. 2021/8/226Job Flexibility: job with flexible schedules. nine-to-five schedule Flexibility options can include

23、 meal flexibility, part-time work, time for family responsibilities, number of vacation days each year, being allowed to leave work late or early, providing options for extended unpaid vacations, job sharing, and working from a remote location such as at home.2021/8/227Twenty-somethingBreak ones bac

24、k:=break the back of sth :finish the larger or more difficult part of (a task) 完成（某项任务的）大部分或较艰难的部分. Bury themselves in a cubicle: involve oneself in or concentrate deeply on workingNew recruits2021/8/228Brainstorm :What are the roles of HR department?2021/8/229Roles of HR ?to recruit and select pote

25、ntial employees,making employees aware of health insurance benefits, Keep a check on employees health and safety issues and approve employees maternity leaves, sick leaves, annual leaves Responsibility of paperwork for hiring or firing employees, Advertising prospective jobs, and taking interviews a

26、nd selecting potential employees, Reviewing performance and assessing raise and promotions, Keep a guard on any kind of discrimination whether related to race, age, and color and employer abuses, sexual harassment or bullying.2021/8/230Business skill-listeningnew recruits:新员工Flip side: (opposite sid

27、e/negative side)senior management: 高层管理(人员)School leaver: a person who has just left school, especially when they are looking for a job毕业生;离校生Dry up: (of any source or supply) no longer be available （指资源或供应）耗尽, 枯竭 2021/8/231corporate university : is any educational entity that is a strategic tool de

28、signed to assist its parent organization in achieving its goals by conducting activities that foster individual and organizational learning and knowledge 企业大学In most cases, corporate universities are not universities in the strict sense of the word. The traditional university is an educational insti

29、tution which grants both undergraduate and postgraduate degrees in a variety of subjects, as well as conducting original scientific research. In contrast, a corporate university typically limits scope to providing job-specific, indeed company-specific, training for the managerial personnel of the pa

30、rent corporation. 2021/8/232Listening tip:Be aware -each correct answer on the page will paraphrase what you hear, ie have the same meaning, but use different words!2021/8/233Voc & Special TermsA snapshot of (a candidate):a short description or a small amount of information that gives you an ide

31、a of what sth is like Personal summariesPre-course experience (pre-session)Back office teamPilot project试点项目, 试验计划 Verbal commendationcanton :n subdivision of a country, esp of Switzerland 州（尤指瑞士的）.2021/8/234Migros :Migros公司(财富500强公司之一, 总部所在地瑞士, 主要经营零售)Commune: smallest unit of local government, wit

32、h a mayor and council 2021/8/235The rsum is comparable to a curriculum vitae (CV) in many countries, although in English， Canada and the United States it is substantially different.Q: what are the differences between CV and resume? 2021/8/236A resume is a short document that summarizes qualification

33、s, including education, experience, skills and other items related to a job search. A CV is a special type of resume traditionally used for positions in academic, research, or grants. Like the resume, the CV summarizes education, accomplishments, and professional expertise. Specifically, a CV should

34、 highlight teaching experience, research work, publications, service or committee work, and professional presentations. 2021/8/237While it is recommended that the resume be limited to one or two pages, the CV does not have a page limitation. 2021/8/238Elements of Resume HeadingIncludes your name, cu

35、rrent address, zip code, area code and telephone number, e-mail address, and website. If your current address is temporary, you should also include a permanent address and telephone number Objective and/or Keyword SectionThis is where you define or identify the position you are seeking Executive Sec

36、retary/Translator/Manager Trainee Work Experienceall the necessary information about each of yourjobs, including your job title, dates of employment,name of your employer, city, responsibilities, special projects you handled, and accomplishments. EducationInclude in this section all the degrees or c

37、ertificates you have received; your major or area of concentration; all of thehonors you earned; and any relevant activities youparticipated in, organized, or chaired.2021/8/239Elements of Resume HonorsAny awards, honors, or membershipsincluding special achievements in sports, clubs, orother school

38、activities. ActivitiesPublic or campus activities, volunteer positions, and so forth. Certificates and Licenses PublicationsAny books, articles, professional papers, or works of a similarnature that pertain to your field Professional MembershipsMemberships in professional associations, unions, and s

39、imilarorganizations2021/8/240Elements of Resume Special SkillsCertain talents or experiences that are notnecessarily a part of your education or workexperience. Common examples includefluency in a foreign language, extensive travel abroad, or knowledge of a particularcomputer application. Personal I

40、nformationa hobby or talent (not recommended) ReferencesUsually not included. Write simply “References are available upon request,” or “References available.” You may also place your references on the bottom half of thesecond page of your resume if there is room to include them there. For each refer

41、ence, include name, title, organization they represent,address, and phone number. Make sure you have asked each personfor permission to be used as a reference.2021/8/241Listening: The Future of Human resourcesWhat do HR people do? Take care of employee from recruitment to retirement. What are the as

42、pects of employment an HR manager is responsible for? recruitment, selection, training, employee welfare, remuneration (salaries and bonuses), career development, redundancy and retirementWhat do you think are the most important issues in todays working environment and for the near future?2021/8/242

43、Listening tips1 掌握每一选项的中文意思，想象在每一选项表达或描述的情况下说话人可能使用的字句。2第一遍做第一遍做task one； 第二遍做第二遍做task two3 正确选项中的表述与文中某部分内容存在同义关系。（某部分内容或者只是一个单词或词组；或者是一个句子）4 注意说话人语气。（该方法尤其适用于判断说话人的态度）5 考生在平时要多了解各种商业场合的语言运用。2021/8/243Follow-up speaking exercisePick out one issue and talk about it. Which one do you think might be t

44、he most important issue for some Chinese companies?2021/8/244CVs and personal summariesCV: curriculum vitae / resume a written record of your education and employment that you send when you are applying for a jobApplicant: what would you include in your CV?Employer: what elements would you look at m

45、ost closely when evaluating a CV?- a graduates CV - CV of an applicant who has work experience2021/8/245Personal summarya short paragraph, usually at the beginning of a CV which summaries the positive characteristics and skills of the applicant. What are the sort of information included in the perso

46、nal summary?Engaging, informative Tell the reader who you are e.g. Visionary designer, Target-driven sales manager, Acclaimed analyst etc.Showcase your functional attributes e.g. Well-versed in all aspects of customer conversion and accounting.Garnish with some desirable personal characteristics e.g

47、. A genuine to desire to achieve, excel and evolve.2021/8/246Tips for writing the Personal summaryTo begin, put yourself in the employers shoes, and try to think about the experiences, qualities, and traits on which they would place most importance, bearing in mind the kind of work on offer. Then as

48、k yourself these questions: What is it about youand only youthat sets you apart from other applicants with similar backgrounds? What are your strongest characteristics? How can you help the employer achieve their corporate career objectives, both in the short and long terms?2021/8/247Cover letter /

49、covering letterA letter sent with other documents to explain more fully or provide more information.It links your experience, skills and achievements to an employers real needs. It must demonstrate that you are better than the other applicants and make the reader want to read your CV. 2021/8/248Exer

50、cise: P101.This applicant is very confident, perhaps over confident and his / her claims are not backed up by evidence2. this applicant seems to have the appropriate skills and experience, but what happened to his / her own company? If he / she is so successful why is he/ she looking for work in another company? Did he/ she go bankrupt? What type of comp