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1、Business etiquetteThe word “Etiquette” originated in France, which used to mean “passport at the court”.The formal rules of proper behavior (Longman Dictionary)The Origin of Western EtiquetteIn the west, the concept of etiquette came from French origin. It was originally used at the court of Louis X
2、IV, acting as a kind of passport at the court. Western business etiquette can be traced to the French royal courts in the 17th century as a strict guide to social and business behavior. Louis XIV then decreed that everybody should observe the etiquette. The meaning of etiquette wo
3、uld later include the ticket to court functions that lists the instructions on which a person would stand and what was to be done. The passport recorded some rules about the behavior when entering the court. These rules became simpler and gradually be accepted and became the etiquette that ev
4、eryone was willing to comply voluntarily.The Origin of Chinese EtiquetteChina is renowned as an ancient civilization country in the world. Since the period of Xi Zhou (more than 3000 years ago), the ancient Chinese etiquette has come into being. In the Spring and Autumn Period, the etiquette system
5、was established. Then it was carried forward by Confucius and it has been influencing Chinese society for more than 2000 years. The Origin of the Chinese Word “Li(礼)”.According to research, someone found that etiquette in China originally was used to worship the gods.The method of dealing with peopl
6、e and the belief in ghosts and spirits plays an important role in Chinese etiquette.What is business etiquette? Business etiquette is a set of widely accepted guidelines or conventional norms and standards for knowing how to behave appropriately that apply to business affairs. Internati
7、onal business etiquette refers to rules for international business through out the world to build up harmonious global working environment. It embraces the various rules of proper behavior among different cultures.Good Business Etiquette Good business etiquette can protect business owners and employ
8、ees from internal and external conflicts by setting a high standard for behavior by all.Proper etiquette sets a tone for clients and customers , professional manners helps the company's profitability.The Functions of Business Etiquette1. Build strong relationshipProfessional behavior helps build
9、 strong relationships among managers, staff and clients because proper etiquette pleases others for they think they are respected and valued2. Promotes positive atmosphereA good working environment is fostered by good business etiquette. When management and workers treat one another with the respect
10、 and sensitivity dictated by good business manners, it creates a positive working atmosphere.3. Reflects confidenceThe individual who knows what to say and how to behave is the one with fine business etiquette, and it shows one's self confidence. 4. Prevents misunderstandingsTaking business etiq
11、uette seriously will help prevent misunderstandings because proper etiquette requires everyone to interact professionally with one another and to communicate clearly and honestly. managers who always speak on a professional level with employees need not fear making inappropriate remarks as they guard against casual types of interactions. ConclusionIn business, the relationships you build are critical.A businessman or woman it is important that you make a good impression. Business etique
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