Unit1Introductiontothesecretarialprofession

1、商务英语实务商务英语实务 Unit1IntroductiontothesecretarialprofessionIntroduction of the CourseTeaching Arrangement:nChapter One 商务秘书实务商务秘书实务（5*2） Corporate Secretarial PracticenChapter Two 商务交际商务交际（4*2 ） Business CommunicationnChapter Three 外事实务外事实务（3*2） Practice in Foreign AffairsnChapter Four 外贸函电外贸函电（3*2） Fo

2、reign Trade LettersUnit1IntroductiontothesecretarialprofessionTeaching Materials :n全书按照秘书工作的实际情况，分为5个模块18章，另加一个附录，使用浅显、地道的英语，教授给学生. n商务交际本书分八个单元分别讲述了商务交际的各个环节：交际、 、演讲、会展、谈判、求职、客户交际和身体语言交际。Unit1Introductiontothesecretarialprofession外事实务旨在培养外事工作第一线亟需的应用型英语人才。本教材共分为十五个单元，涵盖接待、观光、购物、祝词、新闻发布会、谈判、投资环境等外事接

3、待和商务活动，覆盖面广，信息量大。通过学习，学生将熟悉外事接待的基本程序、礼仪及禁忌，掌握日程安排、晚会组织、谈判等技能。本书介绍外贸业务进出口流程中的主要环节：建立业务关系、资信查询、询盘与回复、促销、发盘与回盘、订购与确认订购、支付、包装、装运、.Unit1IntroductiontothesecretarialprofessionTeaching Objectives:Understand the relevant thoeries or principles which the course covers Grasp some certain tactics of Business E

4、nglish PracticeMaster some terminologies related to the certain fields which the course coversTo do cases practices & simulationsUnit1Introductiontothesecretarialprofession成绩构成 General Scoresn期末成绩期末成绩 (Final Exam) 50% 笔试试卷 50% （Papers ）n平时成绩平时成绩 ( evaluation of process) 50% 模拟实践 10% （final simul

5、ation） 章节书面作业 10% （assignments in units） 案例演示10%（presentations of cases） 课堂表现20%（presence & performances in class ）Unit1Introductiontothesecretarialprofession Chapter OneCorporate Secretarial PracticeUnit1IntroductiontothesecretarialprofessionUnit 1: Introduction to the Secretarial ProfessionLea

6、rning objectivesnThe major role and tasks of a secretarynThe changing status of a secretarys rolenThe personal qualities and skills required of a competent secretarynThe importance of forming a good working relationship with your bossnThe need to acquaint yourself with the business of your companyUn

7、it1IntroductiontothesecretarialprofessionContents in Unit1Part 1: IntroductionPart 2: TasksPart 3: Skills Part 4: Personal qualitiesPart 5: Important pointsUnit1IntroductiontothesecretarialprofessionIntroductionIntroductionUnit1IntroductiontothesecretarialprofessionGroup discussionDo you want to be

8、a secretary?Do you want to be a secretary? Why (not)?Unit1IntroductiontothesecretarialprofessionChanging office professionalsupervising other secretaries or stafftraining staffUnit1Introductiontothesecretarialprofession Typing Makes coffee and tea, sends faxes, makes copies and organizes files Organ

9、izing, supervising and training Office Professionals The face of the company Unit1IntroductiontothesecretarialprofessionSo how to make yourself A PROFESSIONAL SECRETARY?Unit1IntroductiontothesecretarialprofessionWhat is the major role of the secretary?Unit1IntroductiontothesecretarialprofessionMajor

10、 Role: The major role of a Secretary is to provide assistance to a Manager or Managers The end of Part 1Unit1IntroductiontothesecretarialprofessionTasksTasksUnit1IntroductiontothesecretarialprofessionTasks of the secretarynResearch nTypingnProducing flyersnFilingnDictaphone transcriptionnScreening t

11、elephone callsnAppointments nLiaising with clients and staff membersUnit1IntroductiontothesecretarialprofessionAny other tasks ?nAttending meetingsnTaking minutes/memosnTranslationnComposing lettersnMaking travel bookingsnSupervisingnTraining staff (including your boss)nOrdering flowers and giftsnEt

12、c.The end of Part 2Unit1IntroductiontothesecretarialprofessionSkillsSkillsUnit1IntroductiontothesecretarialprofessionSkillsImmaculate(整洁的) appearanceSolid command of Mandarin and EnglishAbility to communicate clearlyAbility to type quickly and accuratelyUnit1IntroductiontothesecretarialprofessionFam

13、iliarity with office equipment and stationeriesAbility to take instructions and carry them out under normal conditionsEfficient organization skillsThe end of Part 3Unit1IntroductiontothesecretarialprofessionPersonal qualitiesPersonal qualitiesUnit1IntroductiontothesecretarialprofessionPersonal quali

14、tiesThe end of Part 4Unit1IntroductiontothesecretarialprofessionPersonal qualitiesnAwareness and possession of solid secretarial professional ethicsnGood sense of business etiquettenPleasant demeanor and personalitynPositive attitudenBalance emotional characternCommitment to thorough and reliable pe

15、rformanceUnit1IntroductiontothesecretarialprofessionBossStaffs SecretaryexternallyinternallyUnit1IntroductiontothesecretarialprofessionImportant pointsImportant pointsUnit1IntroductiontothesecretarialprofessionPoint 1:What is of primary importanceimportance: Form a good working relationship with you

16、r BossBoss Unit1IntroductiontothesecretarialprofessionWhat his or her roles and objectives are within the company;What information he or she would like you to refer to him or her;Times of the day he or she prefers to take his or her calls.Unit1IntroductiontothesecretarialprofessionPoint 2:What shoul

17、d we know as a secretary?nThe way the company operates nThe role of other company personnelnCompany policies The end of Part 5Unit1IntroductiontothesecretarialprofessionconclusionnInteresting, challenging and undergoing many changesnNo longer low-rank employernBoss secretary staffsnMen and Woman appealing Office professionalsSex discriminationUnit1IntroductiontothesecretarialprofessionBossStaffs SecretaryexternallyinternallyUnit1Introductiontothesecretarialprofes