川渝地域高校安全捍卫人员工作压力现状及其与职业疲倦的关系

1、川渝地域高校安全捍卫人员工作压力现状及其与职业疲倦的关系        【中文摘要】高校安全捍卫工作承担着维护学校安全稳固、匆匆入安宁*的主要义务。跟着高校安全捍卫工作主要性的不断提高和安全矛盾的日益凸显,从事高校安全捍卫工作的人员工作更加繁杂,义务日渐加重,导致长期工作超负荷、心理高度紧张、人的心理、生理健康甚至性命时刻受到威胁。因此,全面了解高校安全捍卫人员工作压力和职业疲倦状况,掌握有关工作压力和职业疲倦的第一手资料,从而找到干预方式,非常有必要。本研讨在文献综述、开放式问卷调查和专家望法的基本上,提出了高校

2、安全捍卫人员工作压力的构想模型,并编制了高校安全捍卫人员工作压力的初测问卷,经由信效度检修后,形成了高校安全捍卫人员工作压力正式问卷。对正式问卷入行了验证性因素剖析并应用多种信、效度方式考察了问卷的信、效度。同时,应用该问卷和职业疲倦量表MBI-GS中文修订版对高校安全捍卫人员工作压力和职业疲倦的现状和特色、以及二者的相关情形入行了初步的探索剖析。本研讨结果显示:(1)自编的“高校安全捍卫人员工作压力问卷”具有良好的内部一致性信度、分半信度、重测信度和较好的内容效度和构造效度。通过因素剖析发现高校安全捍卫人员工作压力包括时限压力、烦杂压力、安全压力、经济压力和家庭压力五个维度。本问卷为探索高校

3、安全捍卫人员工作压力的特色和规律提供了评估的工具和说明的参考,可以作为相关测量的工具。(2)高校安全捍卫人员工作压力在五个维度上的平均值得分高下依次为:烦杂压力、经济压力、安全压力、时限压力、家庭压力。这说明高校安全捍卫人员的工作压力主要来自烦杂压力和经济压力。高校安全捍卫人员工作压力在时限压力、安全压力和经济压力上的差异表示为跟着工作年限的增加而呈现上升的趋势。剖析表明:高校安全捍卫人员的工作压力在性别和婚姻上的差异并不显明;工作年限为5-20年的高校安全捍卫人员工作压力显明高于其他春秋段的人员;高校安全捍卫干部的工作压力显明高于外聘保安人员;担任处、科长的人员工作压力显明高于普通员工;在学

4、历上表示为大学及以上人员与高中和高中以下人员差异显明,而高中和高中以下学历人员之间的差异不显明,三种不同窗历人员工作压力的平均得分高下顺序为:大学及以上、高中、高中以下。高校安全捍卫人员职业疲倦各因素平均值的大小依次为:成就感低落、情感衰竭、玩世不恭,说明高校安全捍卫人员的职业疲倦主要来自成就感低落和情感衰竭两个方面。职业疲倦在工作年限、婚姻状况、性别变量上的差异并不显明;担任处、科长职务的高校安全捍卫人员职业疲倦显明高于普通员工;捍卫干部职业疲倦显明高于外聘保安;大学及以上学历的高校安全捍卫人员职业疲倦水平显明高于其他学历人员。(3)高校安全捍卫人员工作压力问卷的总分与MBI-GS的总分存在

5、中等水平的显明相关。工作压力较高的高校安全捍卫人员的职业疲倦水平也较高,反之亦然。工作压力问卷的烦杂压力、安全压力和家庭压力三个维度与MBI-GS的总分也显明相关,而时限压力和经济压力与MBI-GS的总分相关不显明。担任处、科长的人员工作压力和职业疲倦均高于普通员工;高校捍卫干部的工作压力和职业疲倦均高于外聘保安人员;学历较高的高校安全捍卫人员工作压力和职业疲倦均高于学历较低的员工。');【Abstract】 Security staffs in colleges and universities shoulder the sponsibility to maintain public

6、 security and stability,and promote social harmony and peace.As college security work is becoming more and more important,and the safety problems are getting more and more seriuos,the security staffs have to face a more complex task and take on greater responsibility.All this leads to long-term work

7、 overload and high psychological stress,and their physio-psychological health or even lives are under threat at any time. Therefore,it is necessary to have a thorough knowledge of the situation of the security staff's job stress and burnout,get the firsthand data about them,and thus find possibl

8、es solutions.Based on the literature review,open questionnaire and expert opinions,the author proposed the concept model of the security staff's job stress,and worked out the preliminary questionnaire on it.With the reliability and validity tested,the formal questionnaire was developed.A confirm

9、atory factor analysis(CFA) of the questionnaire was conducted and a series of methods were employed to test the reliability and validity. And then using the questionnaire and the Chinese version of Maslach Burnout Inventory-General Survey(MBI-GS),the author initially explored the current situation a

10、nd features of the security staff's work stress and burnout,and their correlations.The results of the research show that:(1) The self-made Questionnaire on Security Staff's Work Stress in Colleges and Universities has good internal consistency reliability,split-half reliability,retest reliab

11、ility,content validity and construct validity.The factor analysis shows that the security staff's job stress includes five aspects:pressure of time limit,perplexing,safety, economy and family.The questionnaire provides an assessment tool and a reference in explanation for exploring the character

12、istics and laws of the security staff's job stress in colleges and universities.It can be used as a relevant assessment tool.(2) The mean values of the five aspects vary from high to low:pressure of perplexing,economy,safety,time limit and family.This shows that the main pressure of the security

13、 staff comes from the pressure of perplexing and economy.The differences of the other three kinds of pressure indicate that they are rising with the growth of working age.The analysis shows that the pressure of the security staff has no significant difference in gender and marriage.The security staf

14、fs with the working age of 5-20 years work under significantly higher pressure than other age groups.The pressure of the security cadres is much higher than that of the employed security men.The pressure of the division chiefs is much greater than that of the laborial staff.In terms of education,the

15、re is significant difference between the staff with bachelors or above and the staff with senior high school graduation diplomas or under,whereas there is no siginificant difference between the staff from senior high schools and those with lower levels.The averages of the three different education l

16、evels vary from high to low:those with bachelors or above,from senior high schools and under.The averages of the job burnout elements vary from high to low:reduced personal accomplishment,emothional exaustion,and cynicism.It shows that the major problems of job burnout arise from reduced personal ac

17、complishment and emothional exaustion. There is not significant difference of job burnout in terms of working age,marital status and gender.The managerial staffs have higher levels of job burnout than the laborial staff.The security cadres experience higher levels of burnout than the outside securit

18、y men.The staffs with bachelors or above suffer from higher levels of burnout than those with other educational qualifications.(3) There is a significantly moderate correlation between the total scores measured by the self-made questionnaire and MBI-GS.The higher pressure the security staffs have,the higher degree of job burnout,and vice versa.There is signific