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1、Unit 6Lead in > Task 1Basic listening practiceCDACBListening in > Task 1ABAABAAListening in > Task 2BCCADListening in > Task 3CAACBLet's talk > Task 1(1) 900(2) customer calls(3) 70(4) human resources(5) supported(6) customer-facing(7) place(8) two(9) right people(10) realisticLet
2、's talk > Task 2(3) Candidates have a telephone interview that would last somewhere in the region of 15 minutes. (2) Candidates come to have a tour of the centre. They get to see the role, see how it feels, and feel the culture of the company. (1) Candidates complete an application form.(4) C
3、andidates have a two-hour assessment consisting of a role-play which looks at their customer service ability and a competency interview.Let's talk > Task 3Further listening and speaking > Further listening > Task 1(1) coast(2) impressed(3) shipping company(4) cargo(5) communication skil
4、ls(6) essential(7) asset(8) team spirit(9) her age(10) her parentsFurther listening and speaking > Further listening > Task 2BAABATask 3CCBADFurther listening and speaking > Viewing and speaking > Task 1(1) selection (2) pressure (3) marketing (4) interview (5) business (6) nervous (7) l
5、augh (8) redundant (9) difficult (10) sackingFurther listening and speaking > Viewing and speaking > Task 2 略TestCBCDC(1) ice(2) Examples(3) parking(4) response(5) provide(6) impression(7) ages(8) If this is the place where you would be working, they would automatically be worried that you wil
6、l be late for work everyday(9) They might be historical questions regarding your previous employment or education(10) Make a statement, then support it by giving an example of a situation and how you handled itCBACDDABCBCAADCUnit 7Lead in > Task 1 L略Basic listening practiceBCABCListening in >
7、Task 1 (1) reception(2) new connections(3) distributed(4) green hand(5) business cards(6) talk business(7) card(8) follow up(9) more ground(10) piece of cakeTask 2CBBADListening in > Task 3(1) technology-oriented(2) higher(3) returns(4) options(5) Venture capital(6) cash(7) founders(8) business i
8、deas(9) potential(10) intellectual property protect(11) 100%(12) creators(13) stock(14) $16.5 million(15) failure rateLet's talk > Task 1(1) rapid growth(2) shock(3) large(4) shot up(5) hard(6) opportunities(7) different(8) stable(9) money(10) ownLet's talk > Task 2略Further listening a
9、nd speaking > Further listening > Task 1DCCACFurther listening and speaking > Further listening > Task 2BABBAFurther listening and speaking > Further listening > Task 3CBDCAFurther listening and speaking > Viewing and speaking > Task 1 略Further listening and speaking > Vie
10、wing and speaking > Task 2 略Unit 7 testADDCD(1) Resulting(2) demand(3) on(4) trends(5) elderly(6) trend(7) pet-related(8) Look at existing businesses and the products and services they offer, and then determine if theres a need for more of those products or services(9) Keep an open mind and conti
11、nue to assess everything you read and hear from a business point of view(10) Dream, think, plan, and youll be read to transform that business idea into the business youve always wanted CBDACBDBCABDCDDUnit 8Here is a darker side of society.Lead in > Task 1CCBADListening in > Task 1BACCDListenin
12、g in > Task 2CDCBCListening in > Task 3(1) 49 (2) first birthday (3) health care systems (4) reduce(5) expenses (6) increasing (7) lower (8) faster (9) education (10) reduce poverty (11) more opportunities (12) live better (13) social ladderLet's talk > Task 1(1) easier (2) loneliness (
13、3) passed away (4) brain(5) health problems (6) younger (7) doctor (8) assumption (9) history (10) attitudesLet's talk > Task 2listening > Task 3CDABAFurther listening and speaking > Viewing and speaking > Task 1(1) condition (2) dignity(3) fire (4) further (5) distinction(6) status
14、(7) prosperity (8) fate (9) Answering (10) missionFurther listening and speaking > Viewing and speaking > Task 2TestCBADD(1) habit(2) crucial(3) among(4) decade(5) did(6) issues(7) adult(8) teens get turned off if you ask them a lot of direct questions(9) The first phone call generally takes a
15、bout 45 minutes, with discussion about why the teen began smoking and the extent of the habit(10) Now 260 teens who have participated in the program are being followedABCBDCBACB ABCDCUnit 9Lead in > Task 1What mode of travel do you prefer?Correct answer:planebike truck / lorry shipbusmotorcyclesu
16、bway / undergroundBasic listening CBCDAListening in > Task 1(1) security checks(2) searched(3) fear(4) carry-ons(5) checking(6) greater(7) seized(8) digital camera(9) take pictures(10) bags(11) on his way(12) strangeListening in > Task 2ACCDDListening in > Task 3ABDDALet's talk > Tas
17、k 1 1. close2. 12.9 miles3. dreamed4. exhausted5. cup of tea6. abandon7. set down8. lowCorrect answerPolefly overonfast asleepLet's talk > Task 2Further listening and speaking > Further listening > Task 1(1) a couple of hours(2) less than an hour(3) fare(4) regular passengers(5) conveni
18、ent(6) the same day(7) conditions of aircraft(8) accidents(9) large quantities of cargo(10) far awayFurther listening and speaking > Further listening >Task 2 DCDABFurther listening and speaking > Further listening > Task 3(1) best(2) none of them(3) land(4) wings(5) small children(6) be
19、fore(7) smoothly(8) distributed evenly(9) clean itFurther listening and speaking > Viewing and speaking > Task 1(1) landing(2) followed(3) headed(4) present(5) succeeded(6) arrested(7) publish(8) attention(9) happened(10) cheering(11) charge(12) dropped(13) humorous(14) missed(15) get backFurt
20、her listening and speaking > Viewing and speaking > Task 2略Unit 9 testCABDCABDCB DBADBUnit 10Lead in > Task 1AAABA ABAAABasic listening practice CDABCListening in > Task 1BCDCAListening in > Task 2ABBABListening in > Task 3(1) brain(2) nerve connections (3) musical instrument (4) y
21、our brain(5) blood circulation (6) vegetables(7) Protect and support (8) healthy (9) sugar (10) memory loss(11) nerve functions(12) tobacoo(13) Improve(14) remembering(15) temporaryLet's talk > Task 1(1) memory power (2) test (3) new (4) saw (5) verdict (6) seconds (7) memories (8) endure (9)
22、 volunteers (10) staring (11) 10000 (12) slide show (13) 70% (14) lose (15) whereLet's talk > Task 2Further listening and speaking > Further listening > Task 1 ABDDCFurther listening and speaking > Further listening >Task 2(1) excellent marks (2) principles (3) picture(4) Association(5) familiar with(6) Con
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