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1、General Expressions商务谈判一般用语1、 Sarting a talk开始会谈Now that we are all here, let s begin the talk, shall we?现在人都到场了,我们开始,怎么样?What do you think if we begin now?我们现在开始,好吗?If you dont mind,I think we d better begin right away.你要是不介意,我么就开始吧。Suppose we get down the business now?现在我们开始怎么样?Let s get straight
2、down to the problem.我们直接谈问题吧。Well I know you er allextremelybusy,so why don t we get started?我知道你们都特别忙,干嘛不开始呢?As we are familiarwith each other,let s come straightto the point.大家都是熟人,我们就开门见山吧。We ve gone toofar off the point.Let s return to the topic underdiscussion.咱们离题太远了,还是回到正题来上吧。Let s have a wor
3、d about delivery,OK?咱们谈谈交货问题,好不好?Let s have a talkover the questionof payment terms,ifyou don tmind. 你要是不反对,我们就谈付款条件吧。Speakingofmode ofpayment,canyou adviseme ofyourgeneralpractice in this respect.谈到付款方式,能否告诉我,你们在这方面通常是怎么做呢?2、 Outlining ones talk介绍谈话轮廓第 1页Before I begin,let s make it clear that it s
4、 only a non-formaltalk.在开始,我先说明一下,这只是个非正式会谈。To begin with,Id liketo make a briefintroductionof the currentmarket situation.一开始,我想简单介绍一下当前市场情况。I d like to begin by telling you about the latest development ofthe market.我想先向大家谈谈市场的最新发展情况。First,let me outline the current problem we are facing.首先,我来大概介绍一
5、下当前面临的问题。Afterthat,we lltryto findout the ways to solvethese problems.这以后,我们将设法寻找解决这些问题的方法。Following that,we ll go into details of these accidents.再往下,我们将对这些事故进行深入研究。Following in from there,I ll suggest somepossible solutions.继而,我将提出一些可能解决的办法。Last but not least,we ll discuss how to carry out the con
6、tractsmoothly. 最后但并非最不重要的是,我们将讨论如何顺利执行合同。3、 Moving the talk on to the next issue谈话转入了下一个议题Now let s move on tithe next issue,whichishow to compensate forthe loss.现在我们转到下一个议题:如何赔偿损失。Ifyou llallowme,letme go on to the questionof improvingsalesperformance.如果可以的话,我想接着谈谈改善销售的问题。Nowthatthe problem of paym
7、ent terms has been dealtwith,I m eager第 2页to know if you can effect shipment in may?现在付款方式解决了,我很想知道能否五月份装运。I m glad we have arrived at a complete agreement on the claisesdiscussed so far.There remains only the question of packing.很高兴我们各项条款讨论取得完全一致意见,剩下就只是包装问题了。What shallwe discussnext?Isuggest we ha
8、ve a word about insurance.接下来我们讨论什么呢?我建议谈谈保险问题。Now,I d like to turn to the possible solutions.现在我想把话题转向能够采用的解决问题的方法。Next,we d like to hear the comments by everyone present at themeeting. 下面我想听取每一位出席会议的先生的意见。4、 Referring to the previous talk提及前面谈过的话题I think I have made it very clearthat D/A is absolu
9、telyimpossible.我想我已经说得很明白了,承兑交单绝对不行。You said just now that competition could be very sharp.你刚刚说竞争可能会是极其激烈的。Did you propose a change in the material of packageing?刚刚你曾建议改换包装材料是吗?Correct me if I am wrong,but weren t you suggesting that we putthese words down in the contract as a separate clause?如果我说的不
10、对请指正,不过你刚刚是否建议这些文字在合同中另列条款?A moment ago,youmentionedsomethingaboutthedesignofthe第 3页packing.Will you detail it a bit?刚才你提到包装设计的问题,能否详细谈谈呢?As I said justnow,any money spent now would give you greatersavingsin the long run.如我刚才所说,从长运看,今天花费的钱会为你以后节省更多的钱。5、 Asking for repetition or explanation请求重复或解释Wil
11、l you repeat it,please?请再说一遍,好吗?Would you mind saying it again?你介意再说一遍吗?I beg your pardon?我可以请再说一遍吗?I m sorry I didnt catch your meaning.Will you say it again?对不起,我没明白你的意思。请再说一遍。I don t understand what you say.我不明白你说什么。I m sorry I dont follow you.对不起我不懂你的话。Will you speak a little more slowly?请说慢一点好吗
12、?Will you slow down a bit?I con t follow you.请说慢一点,我听不懂。Will you explain what you mean?请解释一下你的意思好吗?Could you be more specific?能否在具体些?6、 Intherrupting other peoples talk打断别人谈话Sorry to intherrupt you,but will you first let us know your ideaof annual sales?对不起打断您的话,不过请先谈谈年销售的看法。May I interrupt you a mo
13、ment?打断你一会,可以吗?第 4页Excuse me for intherrupt you.I hope you will explain yourself inmore detail.对不起打断你的话,希望你解释能更详细点。If you dont mind,may I say one word here?请别介意,我可以插几句话吗?Just a moment,please.Allow me to say something here.请稍停一下,允许我插几句话。7、 Asking for opinions征求意见What do you think of it?你认为怎样?What s y
14、ou opinion on this matter?你对这个问题有什么看法?Please tell me frankly your opinion.请坦率直言你的意见。How do you see things like this?你对这类事情怎么看?How did you find/like/enjoy the performance?你认为演出怎样?How do you like changing the color to light blue?把颜色改为淡蓝色,你认为怎样?What do you say to (making) transshipment at Hong Kong?在香港
15、转船,你意见怎样?How would you like to be?你希望是怎样?Do you agree to this change?I d like to hear your opinion aboutit.你同意这样改吗?我想听听你的意见。We are old friends.Please don t hesitate to speak out your mind.都是老朋友了,有什么就说什么,不用顾虑。Will you let me know your comments on our new design?请把你对我第 5页们新设计的意见告诉我。Your comments and c
16、riticismsare alwayswelcome. 我们欢迎各种批评。We d like you to give us your suggestions.希望把你的建议告诉我。8、 Expressing one s view表达自己意见I think the market is going to take a downward trend.我认为市场将呈现下跌趋势。In my opinion,we should defer a decision until we know more aboutthe facts.我认为,我们在了解更多实施之前,暂不作出决定。My opinion is yo
17、u should look after the new customers as well asthe old ones.我认为你们在观照老客户的同时也要关照新客户。To my mind,his suggestion worth trying out.我认为他的建议值得一试。Quitefrankly,Idont thinkthe coloris to our customers taste.坦率地说,我认为颜色不符合客户的爱好。Don t you think the delivery could be advanced?你不认为交货期可以提前吗?I should say your produc
18、ts are overpriced.我得说你们产品价格定得太高。I m afraid your price is a bit on the higt side.恐怕你们的价格稍有偏高。I m sure at thispricelevel,ourproductswillbringyou a handsomeprofit.我相信按照这个价格水平,我方产品会为你赢得丰富利润。第 6页To be honest withyou,we ve receivedanotherofferat a much lowerfigure.老实说,我们收到另一个报盘,价格低很多。It seems to me your p
19、rice is much too higt./Your price seems muchtoo higt.我认为你方价格太高。/ 你方价格看来太高。9、 Expressing agreement表示同意Good idea! I totally agree with you.好主意!我完全同意你的意见。We are all for your suggestion as to how to render better service.我完全同意你关于提供更好服务的建议。Excellet!That s exactly what I think.好极了!那恰恰是我想的。That sounds reas
20、onable.We need to get the best possible deal.听上去有道理。我们该获得最好的交易条件。I share your views./ I support your opinion.我同意你的意见。/ 我支持你的意见。I ve no objection.我没反对意见。I m in favor of your proposal.我赞成你的意见。Suits me fine.这对我适合(我同意) 。10、 Expressing disagreement表示不同意I m sorry,Idisagreewithyou there.Idontthinkthat s th
21、e waywith it.对不起我不同意,我认为那不是办法。This works againstthe sense.Idon t go along with itforone minute.这有挬常理。我一点也不同意。I m totally against the proposal of making transshipment at Hong第 7页Kong. 我完全反对在香港转船的建议。I wouldn t say that.I think it s only a matte of time.我不认为如此,我认为这只是个时间问题。I don t like the idea of subst
22、ituting Type No.15 for the portionundelivered. 我不同意未交货部分改用15 型代替。It s absolutely impossible.I really can t accept the idea.这完全不可能。我实在不能接受这个主意。11、 Persuading your client劝说客户If I were you,I would book a small order as a trail.如果我是你,我会小量订一批。If I would in your position, I would allow partial shipment.如果
23、我处在你的地位,就会同意分批装运。Why not by a small lot and put them on trial?干嘛不小量买一批试试呢?Why don t you look at it this way?It s more expensive,but muchbetter value for money.为什么不这么看呢?他是贵了一点儿,但他物有所值。I d advise you to look into the matter immediately.我建议你立即调查这件事。I think you d better weigh up the advantages carefully
24、 beforerejecting our offer.我认为,拒绝我方报盘前,你最好先慎重权衡其有利的条件。第 8页I don t think you should miss this opportunity to update yourequipment. 我认为你不应该错过这个更新设备的机会。After you have tried it out,I m sure you ll agree that this isa very good product.经过试用,你肯定会同意这是个很好的产品。I can t force you to make a deal, but I can assur
25、e you that ourproduct has the edge on the competition.我不可能强迫你买,但是请相信我们的产品是具有竞争力的。You errighttobecautious,butowingtothelimitedsupplyavailable at present, we suggest you act quickly.谨慎当然不错。但是,目前可供数量有限,建议你及早采取行动。Idont want to sound pushy,but you ll have to decide soon.我不想好像在催眠你一样,不过你的确要快点作出决定。Do you un
26、derstand that this offer is only open for three days?你要知道本报盘有效期仅为三天。I don t understand your conerns,but remember that the offer endsnext week. 我理解你担忧之处,但别忘了报盘下星期失效。You may trustme thatany money spent now willbringyou big profitsin future.相信我,今天投入的钱今后会为你带来巨大的利润。Could you think about our proposal agai
27、n?你能否再考虑一下我们的建议呢?Could you reconsiderthe matterin some otherlight/froma differentangle? 能否从其他角度重新考虑这个问题呢?第 9页Isn t there any way to change your decision?有没有办法改变你的决定呢?12、 Avoiding a definite reply回避明确答复I m afraid I cant give you a definite reply now.恐怕我现在无法给你一个明确的答复。I can t make a decision right now.
28、我现在无法作出决定。I just need some time to think it over.我需要时间考虑考虑。We are still a little unsure about the prospect,though.不过,我们对于前景还是有点不能确定。There are certainpointsthatI llhave to considervery carefully.有些问题我得慎重考虑。That may well be so.I m not sure.很可能是这样的,我不能肯定。It all depends.这得看情况而定。13、 Emphasizing one s poi
29、nts强调自己观点I must stressthatthe goods were strictlyinspectedbeforeshipmentwith your representative on the spot.我必须强调,货物装船前经过严格检验,而且你方代表也在场。Let me emphasize how necessary it is to abide by the contract.我要强调,遵守合约是十分必要的。Ican tstressenoughthedisastrousconsequencesofbreachcontract.我必须强调,违约会带来严重的后果。I must c
30、all your attention to the distinction between these two第10 页samples. 我要提你注意两个样品之间的差异。14、 Ending a talk结束会谈I m afraid our time is up.Lets call it a day.时间到了。我们今天到此为止。We have to close today s discussion now.今天谈论到此结束。Let s stop here. Well go on with the talk this afternoon.我们到此结束。下午再接着讨论。Let s discuss
31、it in more detail tomorrow.我么明天再详细讨论。Business Negotiations商务谈判Unit 1: Arrival of Foreign Business外商到达1、 Sorry to interrupt you.But you must be +人名 +from+ 地点 请问,您一定是(那里)来的(谁)吧?2、 Let me help you with your luggage.我来帮你提行李。3、 Weve been expecting you even since you faxed us the date ofyour arrival.自从您的传
32、真告诉我们您的到达日期以来,我们一直都在盼望着您。4、I ve been lookingforwardto thistrip.I s been my wish to seeyour beautiful country with my own eyes.And I m glad to say thisdream of mine has eventually come true.我一直期待这趟旅行。很长时间以来我就希望看看你们美丽的国家。我很高兴这个愿望终于实现了。5、 I hope you ll enjoy your stay here and see more about China.我希望你
33、在可过的愉快,多多了解中国。第11 页6、 It s a long way to China.Iam afraidyou must be very tiredaftermore than ten hours flight.来中国路很远,想必经过十几小时飞行您一定很累了。7、But I llbe allrightby tomorrow morning and ready forbusiness.不过明天就会复原了,可以谈业务了。8、 If all is ready,we d better start for the hotel.如果没有什么别的事,我们就去旅馆。9、 It s nice of y
34、ou to come and meet me at the airport.谢谢你来机场接我。10、 Believeme, it s a pleasureto meet friendscoming from afar.请相信我,有朋友自远方来是件愉快的事。11、 The pleasure is mine.这是我的荣幸。12、 Did you have a good flight?旅途会好吧?13、 Just wonderful. Good food and good service.很好,食物好和服务好。14、 Anyhow, I thinkyou d liketo freshenup a b
35、itand take a restto overcome the jet lag.尽管如此,我想您一定愿意稍加休息,恢复一下,调整时差。15、 Yes, indeed. But ,how s your business these days?的却如此。不过,最近你们业务怎样?16、 Can t complain. Owing to sharp increase in demand, sales areup recently. As a matter of fact, we find it difficult to meet the第12 页demand of the market.没什么好抱怨
36、的。由于需要急剧增长,销售大幅度上升。实际上,我们很难满足市场需要。17、 But do you think its a general trend?您认为这是一种总趋势吗?18、 It s almost two years sincewe lastmet, ifI m not mistaken.How time flies.如果我没记错,我们上次见面是两年前的事了。时间过得真快!19、 May I introduce you to our manager, who has come to meet you ?我们经理也来接您了,请允许我向你介绍。20、 Weve are already me
37、t.我们已经见过面了。21、 May I see your passportand your customs and healthdeclarationforms, please?请出示护照、海关申报表和体检表。22、 Is this all your luggage?这是你全部的行李吗?23、 Do you have anything to declare?有没有什么要申请Unit two:At the Hotel在旅馆1、 Where is it located?他在什么位置?2、 It looks magnificent.真壮观。 /What a great hotal !这旅馆好气派!
38、3、 Let s go to the reception desk and check in.我们到服务台去登记。4、 It s consideredas one of the best hotalsin Xi an. The servicesare first rate.他是西安最好的饭店之一。饭店服务是一流的。第13 页5、 You ve thought of everything.你考虑的真周到。6、 He offers you a welcome banquet at the Friendship Hotel.他在友谊旅馆设宴来欢迎您的到来。7、 You are too polite.
39、I m looking forward to the pleasure ofmeeting him.你们太客气了。我很期望和他见面。8、 IDD phone = InternationalDirect Dialing phone(国际直线电话)9、 You reso helpful. I wouldnt know what to do without you.你真帮大忙了。没有你我真不知道怎么办。10、 Its very kind of you to say so. This is my pleasureand my job.非常感谢,这是我的荣幸也是我的工作。11、 This is your
40、 room. How do you find it?这是你的房间。喜欢吗?12、 Its a pleasure to be of help. I hope you will enjoy your stayin Nanjing.很高兴能提供帮助。希望你在南京停留的愉快。13、 I m sureI will.As a matterof fact,I ve been lookingforwardto this trip for quite some time. By the way, where can I geta city map?我相信一定会愉快的。其实我早就盼望这次旅行了。顺便问一句,我在哪儿可以弄到张城市地图呢?14、 Thank you once again for everything youve done.我明白了。再次谢谢你为我所做的一切。15、 If the
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