全国国际商务英语考试(一级)口语答案

1、ReferenceKeyforSimulatedTestofChapter1SectionASampleTalkWhenmeetingoldornewcustomersorbusinesspartners,peopleseldomgetdirectlydowntobusinessafterexchanginggreetingsbecausethatmightbethoughttoobusinesslike,coldandabrupt.Bothpartiesneedabitwarming-up.Sotheyresorttosmalltalk,talkingaboutimpersonaltopic

2、ssuchasweather,food,localimpression,etc.,amongwhich,thesafestandmostpopulartopicisweather.Peopleliketalkingaboutweatherforitoffendsnobody,yetitaffectseverybody'slife.Itisofgreatconcerntobusinesspeoplewhotravelalot.Whenevertheycometoanewplace,thefirstthingtheynoticeistheweatherdifference.Besidesw

3、eather,youcantalkaboutlocalfood,peopleorplacesofinterest.Butbesurenottotouchuponsensitivepoliticalorreligiousissuesespeciallywhenyourstandisatoddswithyourpartner.Ifyoudo,amidheateddiscussion,youmightloseyourhead,loseyourtemperandworstofall,losethecustomer!Therefore,becarefulwiththechoiceofthetopicsf

4、orsmalltalk.Acongenialchatmaypaveyourwaytofurtherbusinessdiscussionwhileimpropersmalltalkmayruinyourbusinessopportunity.SectionBReferenceKeyforSentenceInterpretationfromChinesetoEnglish：1 .您一定就是我们盼望已久的客人莫卡帕先生吧.Youmustbeourlong-expectedguest,Mr.Mkapa.2 .但愿您在中国这里逗留愉快.Ihopeyou'vehadapleasantstayher

5、e.SectionCSampleDialogueZhangXiaoqiang:MayIsithere?JudySmith:Yes,please.ZhangXiaoqiang:Anotherrainingday,isn'tit?JudySmith:DoesitrainlikethisallyearlonginNanchang?ZhangXiaoqiang:No,no.Onlyforacoupleofmonths.It'called“plumrainsseason."It'sbadforthetouriststhough.Areyouatourist?JudySm

6、ith:No,Icameonabusinesstriptoinspectsomeorangeorchardstoseeifthereexiststhepossibilityofstartingajointventurehere.ZhangXiaoqiang:Areyouthesecretary?JudySmith:Whatmadeyouthinkso?ZhangXiaoqiang:Youaresoyoungandcharming.JudySmith:I'mtheProductionManagerofSunriseJuiceinCalifornia.ZhangXiaoqiang:Incr

7、edible!Nokidding!JudySmith:Toomuchsaidaboutme.Whataboutyou,theyoungandcharminggentleman?ZhangXiaoqiang:I'macashier0flMngsBankNanchangBranch.MayIaskyournameplease?JudySmith:JudySmith.JustcallmeJudy.Andyou?ZhangXiaoqiang:MynameisZhangXiaoqiang.JudySmith:CanIcallyouZhangXiao?ZhangXiaoqiang:No,no.Ch

8、inesenamesdon'tworlythaoWaarytoEnglishnames,weChineseputfamilynamefirst,givennameafter.SoXiaoqiangisfine.JudySmith:Xiaoqiang,nicetalkingwithyou.ZhangXiaoqiang:Thesametome,Judy.ReferenceKeyforSimulatedTestofChapter2SectionASampleTalk:Hello,everybody!WelcometoABCCompany'sShdBooth1!I'masale

9、srepresentativeofABCCompany.Letmeintroduceourcompanytoyou.Pleaseaskanyquestionsatanytime.Startingitsoperation2in1991,ABChasbecomealeadingcompanyinwireandcableindustry.Wehavethousandsofwireandcableproductscoveringinfrastructure3,automotive4,audio/video,computernetworking,communication,medicalandalotm

10、ore.Thebiggestadvantageofourproductsisthattheyarenvironmentallyfriendly5sinceourwireandcableareallfreeofleadandcadmium.Fornetworkingcable,wearetheonlyChinesecompanythatisabletoproduceCat5E25paircableandtodayweareOEM6tomorethantenbigbrandsinnetworkingandLANcablemarkets.I'mconfidentyou'llnotre

11、gretusingourproducts.Notes:1. booth:small,usuallytemporary,stallwheregoodsaresoldordisplayedatamarket,afairoranexhibition摊位；展台2. operation:theworkoractivitiesdonebyabusiness,organizationet公司营运；业务活动3. infrastructure:stockoffixedcapitalequipmentinacountry(forexample,roads,railways,power-stations,water

12、supply,etc)根底设施；根底机构(国家的固定根本设备,如公路,铁路,发电站,供水装置等)4. automotive:ofautomobile汽车的；自动机车的5. environmentallyfriendly:notdamagingtotheenvironment环保的6. OEM:originalequipmentmanufacturer,afactoryturningoutproductsforotherfirmstosellunderthelatter's贴randnSrmesSectionBReferenceKeyforSentenceInterpretationfr

13、omChinesetoEnglish1 .欢送来到我公司参观,让我向您介绍一下我们的公司.Welcometoourcompany!Letmeintroduceourcompanytoyou.2 .你们每年都花很多钱进行研发和产品升级吗？Doyouspendalotonresearchanddevelopmentandupgradeyourproductseachyear?SectionCdliketointroducetoiyocompaSampleDialogueSongNan:Sincewearenewtoeachother,IRexWhite:Goahead.I'mallears

14、.SongNan:OurcompanyisaSino-Italianjointventureestablishedintheyear2,000,ahappyandeffectivemarriage,Ishouldsay,whichcombinesthelatestfashionanddesigninItalywithcheaprawmaterialsandlaborinChina.RexWhite:Youaredoinggoodbusiness,Isuppose?SongNan:Yousaidit.Whatcanbeatshoeswithgooddesignandqualitybutreaso

15、nableprices?Whileourcompetitorshavebeenforcedtoreduceproduction,we'vebeeducingtoourfullcapacitytomeetthehighdemandofbothdomesticandoverseasmarket.RexWhite:Areyoumakingfootwearformen,womenorchildren?SongNan:Mainlyformenandwomen,whichaccountfor80%ofouroutput.Children'sshoeonsumingtheleftoverbi

16、tsandpiecesofmaterialtakeuptherest20%.Weareespeciallyproudofourwomen'sfootwear.RexWhite:Whatmeritsdotheyhave?SongNan:Youmusthaveoftenheardwomencomplainingthattheshoesarekillingthem.You'llneverhearsuchcomplaintfrowomenwearingourshoesthankstothesuperiorandscientificdesigning.That'whytheyar

17、esopopularwithsomanywomencustomers.Actuallywehavenumerousloyalcustomerswhoonlybuyourbrandofshoesfortheirfootwear.RexWhite:That'reallysomething.Iheardtheotherdayanumberoffootwearcompaniessponsoredaraceforwomenwithhigh-heeledshoeson.What'stheoutcome?SongNan:CenturyFootwearwonthefirstplace.Some

18、participantsbruisedtheirankles,othersbroketheshoeheels.Ourplayerreachedthefinishfirst,intactforherselfandshoes.RexWhite:Whatacrazyrace!That'sprettyhardforthewomenparticipants.SongNan:Butnolackofvolunteers.Doyouknowwhattheprizewas?ApairofCenturyshoes!ReferenceKeyforSimulatedTestofChapter3SectionA

19、SampleTalkInthefirstsituation1,whenthepersonwantedonthephoneisnotavailable2,itwon'tdo3justtosay“Heisnotinatthemomenhangu£.诒ndshouldaskthecallerifheorshewouldliketoleaveamessage.Thisnotonlymakesiteasierforfuturecontact5,butalsoimpressesthecallerwithgoodimageofyourcompany.Whenyoureceiveacallo

20、femergencj,youshouldbeeagerto8helpandtryyourbest9toease0thecallerworriesandvexations11bypromisingtotakeaction12tosolve13theproblem.Nevergrudge14sentencesofcareforyoucannotconvey15yourconcernbymeansofexpressionorgesturE6onthephone.Thisisnotonlyoutofetiquette,butcanlayagoodfoundationinbuildingupgoodre

21、lationsforfuturebusinesssuccess.Whenyoureceiveacallofcomplaint17,whatyoucandoistoexplain18thereasoncalmly19andsincerely20.Ifthecallerisveryangrywithwhathashappened,themosteffectivewaytoappease1himistopromise22thiswon'thappenagain.Uponhearingthis,thecallerwouldfeelrathermeanifhepursue¥3thema

22、tteranyfurther.Notes:1. situation:setofcircumstancesorstateofaffairs,especiallyatacertaintim蜻况,状况,形势2. available:abletobeseen,visitedortalkedt诃会见的,可与之交谈的3. itwon'tdo:itisnotproper羊做不行,这样做不适宜4. hangup:endatelephoneconversationbyreplacingthereceiver断5. futurecontact:communicationinthefuture将来联系或交往

23、6. impress:haveafavourableeffectonsomebody予某人深亥UER象7. emergency:suddenseriouseventorsituationrequiringimmediateaction紧急事件；紧急情况8. eagerto:keen;fullofinterestordesir龈心的；热切的9. tryyourbest:doallthatyoucan全力以赴；竭尽全力10. ease:relievefrompain,anxiety,discomfort,et碱轻或消除痛苦,忧虑,不适等11. vexation:stateofbeingannoye

24、dorworrie曲恼；忧虑12. takeaction:dosomethinginresponsetowhathashappened取行动；行动起来13. solve:findawayofdealingwithadifficulty,problem,etc解决困难,问题等14. grudge:doorgivesomethingveryunwillingly勉强做某事或给某物,舍不得15. convey:expresswhatyouarethinkingorfeelingwithoutstatingitdirectly表达;传达,转达16. gesture:expressivemovement

25、ofapartofthebody,especiallythehandorheOd势；手势17. complaint:awrittenorspokenstatementofdissatisfactions诉；申诉18. explain:giveareasonforsomethin默明某事物的原因或理由；解释19. calmly:quietlyandwithoutexcitement,nervousactivity,orstrongfeeling镇定地；平静地20. sincerely:genuinely;inawaythatishonestandtrue,andbasedonwhatyourea

26、llyfeelandbelieve真诚地；诚挚地21. appease:makesomebodyorsomethingquietorcalm,usuallybymakingconcessionsorbysatisfyingdemand胡某人或某事物安静或平息22. promise:tellsomeonethatyouwilldefinitelydosomethingorthatsomethingwillhappen许诺；容许23. pursue:continuetryingtoaskabout,findoutaboutaparticularsubjedt究；追查SectionBReferenc

27、eKeyforSentenceInterpretationfromChinesetoEnglish：llbeinallafternoon.1.请让他给我回,我整个下午都不会外出.Askhimtocallmeback,please.I2,占线,您愿意等一会儿吗？别挂断,我给你接通.Theline'sengaged.Doyouwanttohold?PleaseholdwhileIputyouthrough.SectionCSampleDialogueMs.X:Hello,HaidelbergPress.CanIhelpyou?ZhangSheng:Hello.I'ncallingt

28、oinquireaboutalatedelivery.Wehaveorderedsomesparepartsforfixingtheprintingmachine,buttillnowwehaven'treceivedtheorderyet.Aesresult,wehadtostopproduction.CouldyouputmethroughtothemanagerofyourShipmentDepartment?Ms.X:Yes,ofcourse.(Afterputtinghimthrough,noonereceivesthecall.)Isorry,sir,I'nafra

29、idthemanagerisnotintheofficeatthemoment.Wouldyouliketoleavehimamessage?ZhangSheng:Allright.Pleasetellhim“ZhangShengfromthePurchasingDepartmentinXunchiPrintingCo.,Shanghai,Chinacalledtoinquireaboutthelatedeliveryofthesparepartsorderedtorepairourprintingmachine.Weareawaitinghisquickreply.Pleasegivehim

30、themessageassoonaspossible.It'ssourgent.Yousee,wecan'tresumproductionwithoutfixingtheprintingmachinewiththeseparts.Ms.X:Icanunderstand,sir.IpromiseIethimkHowlattheearliestpossibletime.ZhangSheng:Thanksalot.Good-bye!Ms.X:Youarewelcome.Bye!ReferenceKeyforSimulatedTestofChapter4SectionASampleTa

31、lkThescheduling1ofappointmentisveryimportantinwesternculture.Ifyouwanttovisitsomebodyorinvitesomebodyforabusinessinterview,thebestwayistomakeanappointmentwithhiminadvance,becausemostwesternersoftenkeepastrictpersonalschedule.Theywelcomeneitherunexpectedvisitorsnorabruptinvitations.Usuallytheykeepthr

32、eeschedules:onefordailyevents,oneforweeklyplanning,andoneforlongtermplanning.Theyliveandworkaccordingtotheschedules.Makinganappointmentshowsourrespectforthisculturalcustominthewayweareaskinghimtofitourmeetingintheirtimeallotment2insteadofintruding3rudely.Beforemakinganappointment,youmustknowthefulln

33、ameandtitleofthepersonyouwanttomeetorinvite.Ifnecessary,youcancheckwithhissecretary.Alltheappointmentsshouldbedouble-checkedforaccuracy.Thetime,place,namesoftheparticipantsshouldbeverified4.Attachinggreatimportancetopunctuality,westernerswon'tchangetheappointmentatwill5.Neverfindexcusessuchasatr

34、afficjam,sinceyoushouldhavethoughtaboutthatandstartedmuchearlier.However,oncesuchathinghappens,youshouldinformtheotherpartyimmediatelysoasnottokeepthemwaiting.Thisisthemostbasiccommonsenseforappointmenfetiquette6.Apologyafterwardsisnotencouragedforitwillresultinthedispleasureofyourpartner.Ingeneral,

35、itisveryimpoliteforyoutofailtokeepanappointment.Soit'sadvisablethatyou'dbetterkeeptheappointmeonceyou'vemadeit.Notes:1. schedule:arrangesomethingforacertaintim的某事安排时间2. allotment:actionoramountoftime,money,etcgivenasashareofwhatisavailable分酉己；分派3. intrude:putoneselfintoaplaceorsituationw

36、hereoneisunwelcomeorunsuitable打搅；侵扰4. verify:check;makesurethatsomethingistrueoraccurat证实；核对5. atwill:asonepleases®意；任意6. etiquette:theformalrulesforpolitebehaviourinsocietyorinaparticulargroup礼节；礼仪SectionBReferenceKeyforSentenceInterpretationfromChinesetoEnglish：1 .如果适宜的话,我想在明天上午十点召集所有经理们开会.Iw

37、anttosetupameetingofalltheseniormanagersattentomorrowmorningifitsuitsall.2 .您想让我明天早上打提醒你来赴约吗？Wouldyoulikemetophonetomorrowmorningtoremindyouofyourappointment?SectionCSampleDialogueMr.Gilbert:Hello.MilesTradingCo.,Ltd.CanIhelpyou?MaYing:Hello.I'dliketospeaktotheManagerMr.Gilbert,please.Mr.Gilbert

38、:Speaking.MaYing:Goodmorning,Mr.Gilbert.ThisisMaYing,SecretaryoftheQicai/SevenColorChildrenGarmentsfromChina.OurSalesManagerwouldliketomakeanappointmentwithyoutodiscussthecontractonchildrengarmentsyouaregoingtoorderfromus.Mr.Gilbert:That'sfine.Letmecheckmyschedule.WaitaminuteI'llbeavailanext

39、TuesdayafternoonandThursdaymorning.Let'sesidkeitTuafternoonthen.MaYing:Tuesdayafternoon?IfI'mnotmistaken,oursalesmanagerwillbeonabusinesstriptoShanghai.HeisscheduledtocomebackonWednesday.MaybenextThursdaywillsuitusboth.Mr.Gilbert:Youareright.SoI'lgotoyourofficeat9:00o'clocksharpnextT

40、hursdaymorningforthediscussion.MaYing:It'ssettled.We'llbeawaitingyou.Haveagoodday!Mr.Gilbert:Haveagoodday!ReferenceKeyforSimulatedTestofChapter5SectionASampleTalk1Itoftenhappensonehastomakechangestotheplanorarrangementpreviouslymade.Whenthisoccurs,youshouldinformthebusinesspartnersconcerneda

41、ssoonaspossible,explainindetailthereasonsforthechangesoftheplanandtrytoobtaintheunderstandingancconsen2oftheotherparty.Alwaysremembercivility3costsnothing.Makeanapologyfortheinconvenienceortroublebroughttothemifthechangeshavetobemadebecauseofyourconduct4.Thusyourbusinesspartnerwouldacceptthealterati

42、onwithlessdispleasure.Inaddition,you'dbettertelltheotherpartyinpersonespeciallywhenimportantbusinessactivitiesareconcerned.Leavingamessagewontdoinsuchasituation.Whentellinginperson,yourexplanationismoreexplicit5anddirectandyoucangettheresponseimmediatelysoastoproceedwith6furtherarrangements.More

43、importantly,tellinginpersonshowsyoupayduerespecttoyourpartnerandtakethematterseriously.Notes:1. previously:beforethepresenttim既前；以前2. consent:agreement;permissions意；允许3. civility:actofpoliteness礼貌;客气4. conduct:thewayabusiness,activityetcisorganized为；治理或经营的方式5. explicit:clearlyandfullyexpressed明确而详细的

44、6. proceedwith:beginorcontinuesomethin/始或继续做某事SectionBReferenceKeyforSentenceInterpretationfromChinesetoEnglish：1 .这仅仅是我们为你起草的一份初步日程安排方案.Thisisonlyacopyofthetentativeitinerarywedraftedforyou.2 .让工作有条不紊地展开,削减那些无意义的事务.Bewell-organizedandreducenon-strategictasks.SectionCSampleDialogueZhaoYang:Hello.Mr.

45、Browning.I'maskingonbehalfofmycompanywhetherthe500airconditionerswe'veorderedarereadyforshipment.DavidBrowning:Iwasabouttoinformyouaboutthis.I'mverysorrytotellyouthatwearenowoutofstockofthemakeyouordered.Yousee,thereisanexceptionalhighdemandforairconditionersduetotheprolongedhotweatherdu

46、ringthisseason.ZhaoYang:That'stoobad.Wearerunningoutofstock.DavidBrowning:Thefurthersupplywillbeavailablebytheendofthismonth.Ifyoucouldwaituntilthen,wewoulddeliverpromptlythegoodsyouneed.ZhaoYang:Still20daystowait?That'llbetoolong.We'llmissthebestsellingseasonbythen.DavidBrowning:Wouldyo

47、uconsidersimilarelectricitemswehaverecentlyproduced?AsoneofourregularcustomersZhaoYang:Sorrytointerruptyou.Isthequalityasgoodastheitemswe'vebeenordering?DavidBrowning:Evenbetter!Sinceyouareoneofourregularcustomers,youwillbeabletoearnaspecialdiscountof2%plusimmediateshipment.ZhaoYang:Soundsgreat!

48、ButI'vetoconsultmybossbeforeIcangiveyouapositiveanswer.ReferenceKeyforSimulatedTestofChapter6SectionASampleTalkThefirststepistomakehotelreservationinadvance.Youcanaskthecustomer'spreference1beforehand.Whenaskedtomakerecommendations,givedetailsofthehotelssuchasthestarlevel,location,discount,e

49、tc.Reserveoneroomforoneguesttoensuretheirprivacyandavoidthesuspicion2ofbeinggay.Beingthrifty3mightleadtomisunderstandinginbusinessreception.Meetingthecustomerattheairportisanimportantstep.Formaldressingispreferredtoimpressthecustomerwithagoodindividualandcorporateimage.Volunteeringtohelpwiththelugga

50、gewouldshowyourcareandwarm-heartedness.Onthewaytothehotel,youcantalkaboutthesceneryyoupass,developmentofthecity,etc.toavoidtheembarrassmentofsilence.Showingthecustomeraroundthecompanylargelydecidesthebusinesssuccess.Therefore,thisstepshouldbetreatedwithgreatcareanddeliberation4.Trytobecourteousandfr

51、iendlyinconduct,straightandexactinreply.Inordertogetcustomersacquaintedeffectivelywiththeenterpriseandproductswithinashorttime,don'tforgettodistributeyourbrochureandcatalogue.Asforarrangingentertainment,don'ttakematterintoyourownhand,butaskthecustomer'sopinionfirst.Otherwisethecustomerma

52、yfeelalos$orbored.Youarenotsupposedtoleavethecustomeralone.Sendingalively,sociabloDompany6isnotonlyhelpfulforfurthernegotiation,butalsoenhancingthecustomer'sconfidencthehost.Whenseeingthecustomeroff,inadditiontomakingfarewell“Keepntouch,“Havepleasantjourney,"ssaraenirJsuchastea,finechina,si

53、lkproductswilloftenremindthecustomerofthevisit.Notes:1. preference:likingforsomethingmorethansomethingelse?好；偏爱2. suspicion:afeelingofdoubtoruncertaintyaboutsomething,especiallyabouthowgoodortrueitis,疑心；涉嫌3. thrifty:carefuloreconomicalinuseofmoneyorresource邵约的；节俭的4. deliberation:carefulness审慎；谨慎5. a

54、taloss:puzzled;notknowingwhattodoorsay知如何是好；茫然；困惑6. company:personthatyoucantalktoorwhostopyoufeelinglone那么同souvenirs:thingtaken,boughtorreceivedasagift,andkepttoremindoneofaperson,aplaceoraneven¥己念品；2己念物SectionBReferenceKeyforSentenceInterpretationfromChinesetoEnglish：1 .向前一直走到拐角处的邮局,其右边第三条街便是

55、.Followyournose(或Gostraighton)untilyougettoapostofficeonthecorner.It'sthethirdontheright.2 .按下这个按钮,投进钱币；然后等到绿色指示灯亮起.Pressthisbutton.Putyourmoneyin.Andthen,waitforthegreenlight.SectionCSampleDialogueLiFang:Barbara,wouldyouliketotrythisdish?Barbara:Um,delicious.Ilikethissweetandsourtaste.What'

56、sthisdishcalled?LiFang:"Yuxiangrousi“inChineseorFriedPorkSliceswithFishFlavor,averypopulardishinSichuancuisine.Barbara:IlikeChinesefoodverymuch.ActuallyI'neagertolearntomakeaChinesedishortwoifitisn'ttoodifficult.LiFang:No,notsodifficultasyouexpected.First,youpreparetheingredients:pork,g

57、reenpepper,carrot,fungusallshredded,Chineseonionandgingerfinelychopped;sugar,vinegar,soysauce,saltandstarchmixedtogether.Lastbutnotleastisthethick-broad-beansauce,alocalproductofSichuanwhichgivesthisdishitsuniqueflavor.Barbara:WherecanIgetthisSichuan-madesauce?LiFang:Don'tworry.canbeeasilyobtain

58、edinanysupermarkethereinBeijing.Whentheabovepreparationisdone,wearecomingtothecookingstage.Heatthewokonthestove,poursomeoil,puttheporkinfirstandstir.Next,putinthebroad-beansauce,Chineseonionandginger.Whenyousmellthefragrance,putinthevegetablesandkeepstirring.Finallypourinthemixedsauce.Barbara:Nowthe

59、dishisreadytoserve.Redandbrightincolor,sweet,sourandspicyintaste,wecanenjoythetenderporkwithrichfishflavor.Ican'twaittohaveatry.LiFang:You'llmakeagoodcook.ReferenceKeyforSimulatedTestofChapter7SectionASampleTalkBeforegoingonabusinesstrip,youhavesomepreparationstomakemakingbothairlineandhotelroomreservations,gettingreadybusinessdocuments,itinerary1,productssamples,giftsforthecustomer,clothesforch