管理学基础知识试题及答案

1、WORD格式We will continue to improve thecompanys internal control system, andsteady improvement in ability to manage andcontrol, optimize businessproce sses, to ensure smooth processes, responsibilities in place; to further strengthen internalcontrols,play a control post independent oversight roleof ev

2、aluationcomplying with third-party responsibility; to actively make useof internal audit tools detect potential management, streamline, standardize related transactions,strengtheningoperations in accordance with law. Deepening the information management to ensure fullcommunicationzero resistance.o c

3、onstantly perfect ERP, and BFS+, and PI, and MIS, and SCM, information system based construction, full integration information system, achieved information resources shared; to expand Portal system applicationof breadth and depth, play information system on enterprise of Assistant role; to perfect d

4、aily run maintenance operation of records,promoteproblem reasons analysisgood leadership construction, fullplay levels cadres in enterprise development in the管理学根底试题及答案一、单项选择(请从所给出的四个选项中，选择一个最优答案的字母填入括号。每题2分，共20分)1“三个和尚的故事中，“一个和尚挑水吃，两个和尚抬水吃，三个和尚没水吃。主要提醒了以下各项管理职能中( )的重要性。A.方案B领导C.协调D.指挥2古典管理理论认为人是( )

5、。A.复杂人B经济人C.社会人D古典人3管理科学学派中所运用的科学技术方法，最早来源于( )。A.科研部门B军队C.学校D工业企业4用数字表示预期结果的报表，被称为“数字化的规划，这种方案就是( )。A专题方案B专项方案C.预算D数量方案5目标管理理论的理论根底是( )。A.科学管理理论B行为科学理论C组织理论D科学管理理论与行为科学理论的有效统一6某公司生产某产品的固定本钱为50万元，单位可变本钱为40元，产品单价为80元，假设企业目标利润为30万元，问企业应完成多少产销量。( )。A. 12500件B. 25000件C. 20000件D40000件7企业组织构造的本质是( )。A.权责利关

6、系B.实现企业目标C.分工合作关系D一项管f backbone backbone role; to full strengthening members youth work, fullplay youth employees incompany development in the of force role; to improve independent Commission against corruption work level,strengtheningon enterprise business key linkof effectiveness monitored. , And

7、maintain stability. To further strengthen publicity and education, improve the overall legal system. We must strengthensafety management, establish and improve the education, supervision, and evaluation asoneof the traffic safety management mechanism.o conscientiously sum up the Olympic security con

8、trols, promoting integrated management to ahigher level, higher standards, a higher level of development. Employees, today is lunar calendar onDecember 24, the ox Bell is about to ring, at this timeof year, we clearly feel the pulse of the XX power generation company to flourish, to moreclearly hear

9、 XX power generation companies mature and symmetry breathing. Recalling pastoneanother across a railing, we are enthusiastic and fullof confidence. Future development opportunities, we more exciting fight more spirited.Employees, let us together across 2021 full of challenges and opportunities, tocr

10、eate a green, low-costoperation, fullof humane care of a world-class power generation company and work hard! The occasionof the Spring Festival, my sincerewish thatyou and the families of the staff in the new year, goodhealth, happy, happy专业资料整理WORD格式We will continue to improve thecompanys internal

11、control system, andsteady improvement in ability to manage andcontrol, optimize businessproce sses, to ensure smooth processes, responsibilities in place; to further strengthen internalcontrols,play a control post independent oversight roleof evaluationcomplying with third-party responsibility; to a

12、ctively make useof internal audit tools detect potential management, streamline, standardize related transactions,strengtheningoperations in accordance with law. Deepening the information management to ensure fullcommunicationzero resistance.o constantly perfect ERP, and BFS+, and PI, and MIS, and S

13、CM, information system based construction, full integration information system, achieved information resources shared; to expand Portal system applicationof breadth and depth, play information system on enterprise of Assistant role; to perfect daily run maintenance operation of records,promoteproble

14、m reasons analysisgood leadership construction, fullplay levels cadres in enterprise development in the理职能8如果你是一位公司的总经理，当你发现公司中存在许多小团体时，正确的态度是：( )。A.立即宣布这些小团体为非法，予以取缔B.深入调查，找出小团体的领导人，向他们提出警告，不要再搞小团体C.只要小团体的存在不影响公司的正常运行，可以对其不闻不问，听之任之D.正视小团体的客观存在性，允许、乃至鼓励其存在，对其行为加以积极引导9一个组织的下级向上级汇报情况属于：( )。A.纵向信息沟通B横向

15、信息沟通C斜向信息沟通D非正式的信息沟通10比拟马斯格的需要层次理论和赫兹伯格的双因素理论，马斯洛提出的五种需要中，属于保健因素的是：( )。A.生理和尊重的需要B生理、平安和自我实现的需要C生理、平安和局部归属的需要D平安和自我实现的需要二、判断正误(以下各题有对有错，对的划；错的划并改正。每题2分，共20分)1企业再造是有关企业长远和企业全局开展的谋划和策略。其核心就是对企业现在和未来的整体效益活动实行全局性管理。( )2西蒙是决策理论学派的代表人，他认为管理就是决策。并将决策分为程序性决策和非程序性决策，他的研究重点是程序性决策。( )f backbone backbone role;

16、to full strengthening members youth work, fullplay youth employees incompany development in the of force role; to improve independent Commission against corruption work level,strengtheningon enterprise business key linkof effectiveness monitored. , And maintain stability. To further strengthen publi

17、city and education, improve the overall legal system. We must strengthensafety management, establish and improve the education, supervision, and evaluation asoneof the traffic safety management mechanism.o conscientiously sum up the Olympic security controls, promoting integrated management to ahigh

18、er level, higher standards, a higher level of development. Employees, today is lunar calendar onDecember 24, the ox Bell is about to ring, at this timeof year, we clearly feel the pulse of the XX power generation company to flourish, to moreclearly hear XX power generationcompanies mature and symmet

19、ry breathing. Recalling pastoneanother across a railing, we are enthusiastic and fullof confidence. Future development opportunities, we more exciting fight more spirited.Employees, let us together across 2021 full of challenges and opportunities, tocreate a green, low-costoperation, fullof humane c

20、are of a world-class power generation company and work hard! The occasionof the Spring Festival, my sincerewish thatyou and the families of the staff in the new year, goodhealth, happy, happy- 2 -专业资料整理WORD格式We will continue to improve thecompanys internal control system, andsteady improvement in ab

21、ility to manage andcontrol, optimize businessproce sses, to ensure smooth processes, responsibilities in place; to further strengthen internalcontrols,play a control post independent oversight roleof evaluationcomplying with third-party responsibility; to actively make useof internal audit tools det

22、ect potential management, streamline, standardize related transactions,strengtheningoperations in accordance with law. Deepening the information management to ensure fullcommunicationzero resistance.o constantly perfect ERP, and BFS+, and PI, and MIS, and SCM, information system based construction,

23、full integration information system, achieved information resources shared; to expand Portal system applicationof breadth and depth, play information systemon enterprise of Assistant role; to perfect daily run maintenance operation of records,promoteproblem reasons analysisgood leadership constructi

24、on, fullplay levels cadres in enterprise development in the3方案的效率是指从组织目标所做奉献中扣除制定和执行方案所需要费用及其他因素后的总额，所以，在制定方案时，我们只考虑方案的经济方面的利益和损耗即可。( )4美国管理学家德鲁克在本世纪50年代中期出版了?管理革命?一书，提出目标管理思想，他强调，影响企业XX开展的所有方面都必须建立目标。( )5按照预测时间的不同，可将其分为短期预测、中期预测和长期预测。一般情况下，预测时间X围的长短与预测质量的上下成正比例关系。( )6电影院的工作人员是拥有特定的共同目标和分工协作关系的群体，所以

25、，他们是一个组织。( )7职能制组织构造是“经营管理理论之父法约尔首先提出来的。( )8赫塞布兰查德提出的领导理论认为领导的成功取决于下属的成熟度以及由此而确定的领导风格。即随机制宜领导理论。( )9根据戴维麦克利兰的研究，对一般职员来说，成就需要比拟强烈。( )10控制的根本过程包括三个步骤，即制定控制标准、分析控制标准和衡量工作绩效。( )三、简答题(每题6分，共30分)1什么是决策?正确的决策应坚持哪些原那么?2目标设立是目标管理的重要过程，在此过程中应注意哪些问f backbone backbone role; to full strengthening members youth w

26、ork, fullplay youth employees incompany development in the of force role; to improve independent Commission against corruption work level,strengtheningon enterprise business key linkof effectiveness monitored. , And maintain stability. To further strengthen publicity and education, improve the overa

27、ll legal system. We must strengthensafety management, establish and improve the education, supervision, and evaluation asoneof the traffic safety management mechanism.o conscientiously sum up the Olympic security controls, promoting integrated management to ahigher level, higher standards, a higher

28、level of development. Employees, today is lunar calendar onDecember 24, the ox Bell is about to ring, at this timeof year, we clearly feel the pulse of the XX power generation company to flourish, to moreclearly hear XX power generation companies mature and symmetry breathing. Recalling pastoneanoth

29、er across a railing, we are enthusiastic and fullof confidence. Future development opportunities, we more exciting fight more spirited.Employees, let us together across 2021 full of challenges and opportunities, tocreate a green, low-costoperation, fullof humane care of a world-class power generatio

30、n company and work hard! The occasionof the Spring Festival, my sincerewish thatyou and the families of the staffin the new year, goodhealth, happy, happy- 3 -专业资料整理WORD格式We will continue to improve thecompanys internal control system, andsteady improvement in ability to manage andcontrol, optimize

31、businessproce sses, to ensure smooth processes, responsibilities in place; to further strengthen internalcontrols,play a control post independent oversight roleof evaluationcomplying with third-party responsibility; to actively make useof internal audit tools detect potential management, streamline,

32、 standardize related transactions,strengtheningoperations in accordance with law. Deepening the information management to ensure fullcommunicationzero resistance.o constantly perfect ERP, and BFS+, and PI, and MIS, and SCM, information system based construction, full integration information system,

33、achieved information resources shared; to expand Portal system applicationof breadth and depth, play information system on enterprise of Assistant role; to perfect daily run maintenance operation of records,promoteproblem reasons analysisgood leadership construction, fullplay levels cadres in enterp

34、rise development in the题?3如何理解企业组织构造的含义?4管理人员培训的内容有哪些?5简述信息沟通的障碍及克制措施。四、论述题(10分)试论述企业文化理论，并分析领导者和领导行为在我国企业文化建立中的作用。五、案例分析(20分)案例一：(15分)虹光公司面向市场优化企业组织机构，不断改革企业管理体制，是适应不同产品构造、人才构造和科技构造，发挥企业各种资源效率的内在要求。虹光公司近年来在组织机构方面的改革主要有：1. 逐步推行事业部制。为了适应快速多变的市场需要，提高企业的应变能力与管理效率已势在必行。虹光公司精心研究和筹划企业组织机构的改革方案，作出了先实行模拟事业部

35、制，而后实行独立事业部制的决定，将厂部的八个职能部门重新合并成八部一室，压缩或分流102名处室人员。这一措施激发了各经营分厂的活力，管理效率得以捉高，而厂部的工作那么着重于制定企业的开展战略及协调各经营分厂的经营战略、技术战略等更高层次的决策。2生产组织管理从工艺专业化转向产品专业化。早在80年代末期虹光公司采用以工艺专业化为核心的生产组织形式，但常常出现如下问题：(1)该朴生产组织是跨行政部门的，在各生产工艺环节出f backbone backbone role; to full strengthening members youth work, fullplay youth employe

36、es incompany development in the of force role; to improve independent Commission against corruption work level,strengtheningon enterprise business key linkof effectiveness monitored. , And maintain stability. To further strengthen publicity and education, improve the overall legal system. We must st

37、rengthensafety management, establish and improve the education, supervision, and evaluation asoneof the traffic safety management mechanism.o conscientiously sum up the Olympic security controls, promoting integrated management to ahigher level, higher standards, a higher level of development. Emplo

38、yees, today is lunar calendar onDecember 24, the ox Bell is about to ring, at this timeof year, we clearly feel the pulse of the XX power generation company to flourish, to moreclearly hear XX power generationcompanies mature and symmetry breathing. Recalling pastoneanother across a railing, we are

39、enthusiastic and fullof confidence. Future development opportunities, we more exciting fight more spirited.Employees, let us together across 2021 full of challenges and opportunities, tocreate a green, low-costoperation, fullof humane care of a world-class power generation company and work hard! The

40、 occasionof the Spring Festival, my sincerewish thatyou and the families of the staff in the new year, goodhealth, happy, happy- 4 -专业资料整理WORD格式We will continue to improve thecompanys internal control system, andsteady improvement in ability to manage andcontrol, optimize businessproce sses, to ensu

41、re smooth processes, responsibilities in place; to further strengthen internalcontrols,play a control post independent oversight roleof evaluationcomplying with third-party responsibility; to actively make useof internal audit tools detect potential management, streamline, standardize related transa

42、ctions,strengtheningoperations in accordance with law. Deepening the information management to ensure fullcommunicationzero resistance.o constantly perfect ERP, and BFS+, and PI, and MIS, and SCM, information system based construction, full integration information system, achieved information resour

43、ces shared; to expand Portal system applicationof breadth and depth, play information systemon enterprise of Assistant role; to perfect daily run maintenance operation of records,promoteproblem reasons analysisgood leadership construction, fullplay levels cadres in enterprise development in the现生产进度

44、不一致时，有时难以协调；(2)由于原料品种多，可能会引起原料组织不到位而出现停工待料现象，影响生产效率。虹光公司对该公司的产品的生产组织进展仔细研究后，发现其主导的三大类产品根本上是相对独立的，没有必要按照生产工艺划分车间，于是打破了原来低效率的工艺专业化生产格局，建立起产品专业化的新体系一年内劳动生产率提高了50。3改革科研体制。1991年以前，虹光公司将研究所集中于总厂，负责全厂的技术开发，由于科研人员远离市场，缺乏市场意识，新产品开发的速度与品种均跟不上市场需求的变化。针对这一矛盾，虹光公司作出了把科技人员推向市场的决策，即解散远离市场的集中式新产品开发研究所，而将其转移到相关的经营分厂

45、。这一措施取得了很好的效果，表现在：(1)技术开发以市场为导向，消除了科研与生产、销售脱节的弊端；(2)由于有了经济观念，产品开发中的不合理费用得以减少。4引进多种经营机制，实行“一厂多制。在市场经济条件下，各种所有制有其各自的优势，国有企业引进多种经营机制、提高自身活力是一种新的尝试，虹光公司对此进展了初步的探索。例如，虹光公司的传输分厂积极采用横向联合方式进展生产经营，一方面与某省古荡镇政府合办企业，解决了产业开展所必需的土地与厂房和企业富余人员的流向问题；另一方面与XX一家公司组建了合资企业一爱华达，生产具有当今国际先进水平的SDH同步数字传输光端机，既获得了必要的资金，又得到了先进的技

46、术。f backbone backbone role; to full strengthening members youth work, fullplay youth employees incompany development in the of force role; to improve independent Commission against corruption work level,strengtheningon enterprise business key linkof effectiveness monitored. , And maintain stability.

47、 To further strengthen publicity and education, improve the overall legal system. We must strengthensafety management, establish and improve the education, supervision, and evaluation asoneof the traffic safety management mechanism.o conscientiously sum up the Olympic security controls, promoting in

48、tegrated management to ahigher level, higher standards, a higher level of development. Employees, today is lunar calendar onDecember 24, the ox Bell is about to ring, at this timeof year, we clearly feel the pulse of the XX power generation company to flourish, to moreclearly hear XX power generatio

49、n companies mature and symmetry breathing. Recalling pastoneanother across a railing, we are enthusiastic and fullof confidence. Future development opportunities, we more exciting fight more spirited.Employees, let us together across 2021 full of challenges and opportunities, tocreate a green, low-c

50、ostoperation, fullof humane care of a world-class power generation company and work hard! The occasionof the Spring Festival, my sincerewish thatyou and the families of the staffin the new year, goodhealth, happy, happy- 5 -专业资料整理WORD格式We will continue to improve thecompanys internal control system,

51、 andsteady improvement in ability to manage andcontrol, optimize businessproce sses, to ensure smooth processes, responsibilities in place; to further strengthen internalcontrols,play a control post independent oversight roleof evaluationcomplying with third-party responsibility; to actively make us

52、eof internal audit tools detect potential management, streamline, standardize related transactions,strengtheningoperations in accordance with law. Deepening the information management to ensure fullcommunicationzero resistance.o constantly perfect ERP, and BFS+, and PI, and MIS, and SCM, information

53、 system based construction, full integration information system, achieved information resources shared; to expand Portal system applicationof breadth and depth, play information system on enterprise of Assistant role; to perfect daily run maintenance operation of records,promoteproblem reasons analy

54、sisgood leadership construction, fullplay levels cadres in enterprise development in the问题：(单项选择，请将你认为正确选项的字母填入括号内。每题3分，共15分)1虹光公司推行事业部制的主要目的是：( )A.减少决策层次B精简人员C.经营自主权下放D提高管理效率2把科技人员推向市场，最可能出现的灾难性问题是：( )A企业科技人员地位下降B.企业科技人员收入下降C.企业科技人员不饱满D企业长远科研工程停顿3对虹光公司的组织创新效果的评判，以下哪一点不甚正确：( )A带来了经济活力B无显著经济效益C.带来了人事

55、变更D获得了新的管理方式4虹光公司的事业部建成后，可能遇到的主要问题是；( )A决策混乱B企业文化不一致C.总厂资金回收困难D协调各部门的难度加大5“一厂多制最合理的理论概括是：( )A多种经营体制的互补B合资合作是大势所趋C.经营资源的合理化配置D.宏观经济体制改革的微观化案例二：(5分)假设你是某公司的经理，你招聘了一名很有希望的年轻下属并在工作上给了他许多的指导和关心。可现在，你听到一些小道消息，说其他职员认为你对这位年轻人过于关心了。这时，你应该怎么办?A给这个年轻人安排一项重要工作，让他向其他职员证明他的f backbone backbone role; to full streng

56、thening members youth work, fullplay youth employees incompany development in the of force role; to improve independent Commission against corruption work level,strengtheningon enterprise business key linkof effectiveness monitored. , And maintain stability. To further strengthen publicity and educa

57、tion, improve the overall legal system. We must strengthensafety management, establish and improve the education, supervision, and evaluation asoneof the traffic safety management mechanism.o conscientiously sum up the Olympic security controls, promoting integrated management to ahigher level, high

58、er standards, a higher level of development. Employees, today is lunar calendar onDecember 24, the ox Bell is about to ring, at this timeof year, we clearly feel the pulse of the XX power generation company to flourish, to moreclearly hear XX power generationcompanies mature and symmetry breathing. Recalling pastoneanother across a railing, we are enthusiastic and fullof confidence. Future development opport