博思(2-3级)商务常用英语手册

1、目录Contents公司结构和运作Company structure and processes 3Company hierarchy公司组织结构 （等级） 3Company introduction公司概况 3Job titles职位4Pay and benefits工资与待遇 5Day-to-day-work 日常工作6ComputingJob description Rights at work Staff appraisalDaily routine常规工作67899计算机操作岗位描述工作权利职员评估101314141414Office equipment办公室设备Occupation

2、s职业Education and qualifications 教育与资格 Education教育Subjects课程Qualifications资历Training培训15Team work协作16Meetings会议1717171819Types类型Agenda议程Participants与会者Facilities设施Business travelling商务旅行 19 19191920212122222424242424252526Hotel 旅店Hotel旅店Room房间Enterprise and management 企业与管理Enterprise 企业Project manage

3、ment 项目管理Marketing市场营销26Sales 26销售26Advertising and media 27广告与媒体27Brand 29品牌29Production, quality and package 29生产、质量与包装 29Production 30生产30Quality 31质量31Package 31包装31Products 33产品33Catalogue 33目录33Product 33产品33正文公司结构和运作Company structure and processesCompany hierarchy公司组织结构（等级）Board of Directors董

4、事会president董事会主席shareholder股东managing director, general总经理chief executive officer (CEO)首席执行官senior manager高级经理line manager部门经理administrator行政管理员senior staff高级员工non-officer , clerical staff一M员工junior staff普通员工employee雇员workforce员工headquarters总部head office总公司subsidiary子公司，分公司branch分公司，分部affiliate关联机构；

5、分公司|division（组织或机构的）单位department, sector部门，处，系Company introduction公司概况history历史strategy战略multi-national corporation跨国公司corporate culture公司文化partner合伙人budget预算company performance公司业绩revenue营业收入assets资产annual report年度报告annual return岁入goodwill信管cost center成本中心premises（公司）所在地removal（公司）搬迁to relocate（公司）

6、迁移，重新安置Corporate departments公司部门president s office总裁办公室public relations department公共关系部marketing department市场营销部information technology department信息技术部personnel department人事部human resources department人力资源部finance department贝才务部production department生产部research and developmentdepartment (R&D)研究与开发部

7、logistics and purchasing department后勤采购部(物流部)legal affairs department法律事务部customer service department客户月艮务部Job titles职位managing director常务董事vice-chairman, vice-president副董事长training manager培训经理production manager生产经理purchasing manager采购经理human resources(HR)director人事总监personnel manager人事经理area manage

8、r地区经理HR officer人事主任recruiting officer招聘主任export sales manager出口销售经理chief designer总设计师sales director销售主管public relations officer公关主任market executive市场代表sales representative(sales rep)销售代表distribution manager渠道/分销经理operating manager营运经理administrative officer行政主任secretary秘书secretarial秘书的caretaker临时代理的P

9、ay and benefits工资与待遇Pay packet ,wage packet工资（薪金）袋pay-day*日salary薪金，工资salary scale differentialwage basic wage equal pay increment take-home pay pay payroll pays lip perk allowance subsidy bonus pension pension fund overtime unsocial hours hourly rate danger money to remunerate remuneration income s

10、ickness benefit fringe benefit compensation and benefits stock option vacation holiday break paid leave薪级表 工资级差 工资基本工资（男女）同工同酬 加薪（额）扣税后的实得工资 薪水，工资 薪水名册 工资单额外收入补贴 津贴奖金，分红芥七金退休基金，养老基金 加班时间；加班费 加班工时按小时计算的报酬 危险工作的额外报酬 给酬金酬金收入，收益 疾病补助费 额外福利 福利待遇 股票期权 休假 假期短假 带薪假（母亲）产假（父亲）产假（可拿病假工资的）病假常规工作maternity leave

11、paternity leave sick leaveDay-to-day-work 日常工作Daily routineoffice hoursto get up, to rise to start work to finish work to commutecommuterto clock on/off lunchtime tea break workloadbacklog(of work) paperwork procedure handbookin-house publication to streamline to type audio-typist copy-typist shorth

12、and typist to photocopy a document to make a copy of a document to copy a file to faxto have a look at the diaryto open the postto draft a reportto compile a reportto structure a presentationto record the proceedings at a meetingto write a memo上班时间起床上班下班（尤指在市区和郊区之间） 乘火车或公交车上下班 乘火车或公交车上下班者 打卡记录上班/下班时

13、间 午饭时间午茶时间工作量积压的工作 文书工作 手续手册，便览机构内部出版物精简；使效率更高打字直接根据录音打字的打字员 副本打字员速记打字员 复印一份文件复印一份资料发传真看一下工作日记打开信件草拟一份报告 编写报告拟一份（口头）报告记录会议议程 写备忘录to write the minutes写会议记录to file把归档to file(away)the letters把信件归档to put files in order整理文档to keep a record记录to contact sb.联系某人to exchange information交换信息to pass a message传递

14、 口 信to transmit a message传递信息、compliments问候；祝贺Computing计算机操作computer电脑PC (personal computer)个人计算机laptop手提电脑portable手提（式）的microcomputer微型计算机hardware硬件monitor显示器mainframescreen屏幕mouse鼠标modem调制解调器floppy disc软盘flash disk移动磁盘，优盘laser disk光盘disk drive磁盘驱动器hard copy硬拷贝cursor指针chip芯片microchip微芯片CPU(central

15、processing unit )中央处理器VDU(video display unit)图像显小部件software软件backup; to back up备份binary system二进制computer program计算机程序date数据database数据库date processing数据处理word processing文字处理desktop桌面passwordinterfaceuser-friendlye-mailvirusdigitalgraphicsdot matrix pattern DTP(desktop publishing) multi-usertelecommu

16、nicationsto log onto log offon-lineoff-lineto input; inputto output; outputto accessto retrieveto saveto click the mouseto scrollto send e-mailsto receive e-mailsto computerize; computerization computer analyst computer programmer systems analyst密他界面界面友好的；容易使用的电子邮件病毒数字的图形点矩阵桌面出版系统户用信陆出线线入出 多也登登徐高输输存

17、取；访问检索保存点击鼠标滚动发送电子邮件接收电子邮件计算机化计算机分析员 计算机程序分析员 系统分析员岗位描述做一工作 为一工作办事员工作从事（餐饮及服务行业） 工作许可证 出勤时间计时参加会议参加商品交易会处理问题提出（建议/计划） 讨论问题Job description to work as(a job title) to work for(a company) clerical work to work in(the catering industry) work permit timekeeping to attend a meeting to attend a trade fair

18、to deal with a problem to bring forward (a proposal/ plan) to discuss problemsto give(advice)to go to (a place) on businessto interview (applicants)to organize a conferenceto meet a clientto provide a serviceto be responsible for给出（忠告） 到（某地）出差 面试（求职者） 组织会议 会见客户 提供服务to be eligible for符合条件的to schedule

19、 an interview安排回试to introduce (a person)介绍（某人）to work overtime加班(on the) night shift上夜班morning shift早班afternoon shift午班Rights at work工作权利|council联合会；委员会trade union工会to know one 's rights知道（自己的）权利to be allowed to被允许to observe regulations遵守规章disciplinary（有关）纪律的equality平等public holiday公共假期to disput

20、e; dispute争论；辩论industrial dispute劳资纠纷mediation调停，调解to make a complaint抱怨to go on strike进行罢工to deal with a complaint处理抱怨to dismiss/sack (an employee)解雇（职员）|dismissal遣散；解职（令）sexual harassment性骚扰verbal (written) warning口头（书面）警告Staff appraisal职员评估to appraise, to evaluate评估to comment on (performance)评论业绩

21、to criticize批评to award奖励to praise表扬to rankto give/get feedback promotionprospects给一评定等级 做出/获得反馈前途/景Office equipment办公室设备printer打印机laser printer激光打印机teleprinter电传打印机to print打印fax-machine传真机photocopier复印机original原件xerox复印件operation instruction操作指示to enlarge放大to reduce缩小to insert the paper插手纸to switch

22、on/off开/关to press the button按下按钮to remove the paper fromthe feeder把纸从存纸器中取出to be jammed in thephotocopier（纸）卡在复印机overheating（复印机）太热了answer phone, Dictaphone求首电话notice board布告牌stapler订书机staple订书针headed paper有标题的纸shredder粉碎机punch而L机(a pair of) scissors（一把）剪刀stick paper粘贴纸highlighter记号笔biro, ball pen圆珠

23、笔card-index卡片的索引file文件夹notepad记事本tab（书刊的）插页；标签paper clip纸夹portfolio文件夹；公事包folder briefcase rubber stamp triplicate blinds, shutter硬纸文件夹公文包橡皮图章一式三份（的）； 百叶窗重的bookcase书架，二（filing）cabinet档案柜microphone wastepaper basket wastepaper bin handoutleaflet cardboard calendar cheque dictionary air-conditionerto

24、have an air-conditioner麦克风 废纸篓 废纸箱 分发的印刷品 传单纸板 日历辞典 空调器in-stalled air-conditioning central conditioning central heating（请人）装空调空调设备 中央空调 集中供暖to ventilate; ventilation air filtering通风空气过滤office lighting switchboard办公室照明开关板；配电盘burglar alarm防盗报警器fire alarmconference room, meeting roomreception room show

25、 room photocopying room canteenlift（英）elevator（美）stairs Men sLadies火灾报警器会议室 接待室 展小室 复印问 餐厅 电梯 楼梯 男厕所 女厕所Recruitment工作招聘employment agency to apply for a job职业介绍所求职职位职位空缺 填补空缺 面试证明书；推荐书 个人信息简历 年龄 出生地 婚姻状况 教育背景 专业工作经历兴趣 爱好资历能力倾向测验 交际能力 键盘技能 工作态度 性格 认真的 努力工作的 仔细粗心 有热情的 有动力的 证明书；证件 介绍信；推荐信 申请表 成就荣誉 期望薪水条

26、件，要求目标通讯地址 联系方式 资信调查 背景调查 职业发展 受聘position vacancy, opening to fill a vacancy interview testimonial personal information resume , CV(curriculum vitae) age birth place marital status education background major work experience interest hobby qualifications aptitude test communication skills keyboard sk

27、ills work attitude personality serious hard-working careful careless enthusiastic motivated credential(s) reference application form achievement(s) honor(s) expected salary requirement objective mailing address contact information reference check background check career development to be employed to

28、 be hired to be recruitedto learn the ropes to employ employment employer employee apprentice apprenticeship temp to upgrade contract worker to be understaffed to be overstaffed unemployment staff turnover redundancy shortlist学习（公司）规矩雇佣雇佣关系雇主雇员见习生见习（期）临时雇员升级；提升；改善合同工人员配备不足人员配备过多失业人员调整，工作人员变动因采用自动化导致

29、劳动力过剩供最后挑选（或考虑）用的候选人名单职业会计（英）（有合格证书的）特许会计师演员空姐（轮船、飞机等）乘务员助理审计员银行家商人旅行推销员公务员职员厨师药剂师设计师侦探信使导演工程师经纪人房产经纪人经理主管人员接线员；操作者包装工人Occupations accountant chartered accountant actor/actress air hostess steward/stewardess assistant auditor banker businessman commercial traveller civil servant clerk chef chemist d

30、esigner detective courier director engineer broker estate agent executive operator packerquality controller receptionist supervisortechnician waiter/waitress chauffeur blue-collar worker white-collar worker质量管理员 招待员技师服务员（受雇于私人或公司等的）汽车司机蓝领工人白领工人Education and qualifications教育与资格Education high school v

31、ocational school polytechnic college institute college university tertiary education教育中学职业学校大专；专科学校学院大学（综合性）大学高等教育Subjects课程accounting会计business management工商管理computer science电脑engineering工程学information technology信息技术linguistics谛言学literature乂字marketing市场学mathematics数学statistics统计学philosophy田psycholo

32、gy心理学Qualifications diploma certificate degree Bachelor of Arts (BA) Bachelor of Science (BS)资历文凭；学历证书证书学位、4、/ r文学士理学士Master of Arts (MA)硕士 （文科）Master of Science(MS)硕士 （理科）Doctor of Philosophy (Ph.D)博士Bachelor of Business Administration (BBA)工商管理学学士Master of Business Administration (MBA)工商管理学硕士Maste

33、r of Public Relations (MPR)公共关系学硕士a part-time student在职学生undergraduate（尚未取得学位的）大学生postgraduate研究生to major(in)主修a dual major双专业term(英)/semester(美)学期to complete one 's college courses修完所有大学的课程to graduate from 从一毕业to graduate with honours以优秀的成绩毕业to make a (computer) course学习（电脑）课程Training培训trainer教

34、员trainee受培训者in-service training在职培训training centre培训中心training course培训课程training manual培训手册training objective/target培训目标to set objectives/targets树立目标to agree on objectives目to measure(progress)估量（进度）training package一揽子培训计划training schedule培训日程安排project课题；科研项目seminar研讨会|presentation介绍；陈述simulation场景模

35、拟role-play角色演习to brainstorm献计献策，集体解决问题，头脑风暴to bring in(an expatriate consultant)引进（外国顾问）to practice; practice练习to plan; plan计划to have a discussion; discuss讨论to raise awareness增强意识outline概要；要点draft草稿；初稿to make/take notes作/记笔记paper, thesis论文to demonstrate示范；论证case analysis案例分析case-study案例分析，个案研究decisi

36、on-making决策team-talk小组讨论problem-solving解决问题display standOHP(overhead projector)投影仪slide projector幻灯机video projector录像播放机video cassette recorder(VCR)录像机cable television有线电视digital camera数码照相机chart图表flip chart活动挂图；配套挂图bar chart柱状或者条形图表厂flow chart流程图；作业图pie chart图形分格统计图表；饼图diagram示意图；设计图graph曲线图grid格子（

37、表格）table表格figure数字Team work协作team-building组建团队team dynamics团队动力；团队活力team leader队长team leadership团队领导艺术team member队员self-managing team自我管理的团队multi-cultural team多文化团队to allocate (roles)分配（角色）to build team spirit树立团队精神to contribute贝献to make a contributionto co-operate with each other相互合作to give people

38、autonomy允许他人自己管理自己to help individuals develop帮助个人在团队里发展within the teamto make equal contribution tothe team为团队作出同样的贡献to motivate the whole team激励整个团队to share information信息共享to talk openly and freely坦率、自由地交谈to take on responsibility担当责任to trust each other相互信任to work towards a common objective为共同目标工作t

39、o be under pressure有压力Meetings会议Typesassembly, convention大会annual meeting年会formal meeting正式会议panel discussion, seminar讨论会forum论坛board meeting董事会议shareholder meeting股东大会Agenda议程opening ceremony开幕式closing ceremony闭幕式opening(closing) speech开（闭）幕词to adjourn the meeting休会to close the meeting散会to postpone

40、推迟，延期to adjournto put offto hold a meeting召开会议to chair a meeting主持会议to adopt通过to amend; amendment修正agenda议程to appoint ； appointment任命，委派to nominate ; nomination提名，任命to ask for the floor要求发言to debate, debate辩论to give the floor to sb.同意（某人）发言to decide; decision 决定to declare ； declaration , statement声明

41、motion动议to reject拒绝，驳回to raise an objection提出异议to oppose反对to second赞成to supportselection procedure选举程序to place on the agenda列入议程first draft草案初稿pending悬而未决的draft resolution决议草案，提案to make a speechto deliver a speechto take the floor发言to address the meetingtimetable , schedule日枇时刻表procedure程序to move an

42、 amendment提出修正案Participants与会者chairman, chair主席vice-president, vice-chairman副主席consultant顾问advisory committee , consultativecommittee顾问委员会，咨询委员会advisory opinion顾问意见committee , commission委员会subcommittee小组委员会selection committee选举委员会conference secretariat大会秘书处executive committee执行委员会executive secretary

43、执行秘书PS(permanent secretary)常任书记presidency, chairmanship主席团head of delegation代表团团长honorary president名誉主席life member终身成员observer观察员speaker报告人permanent delegate常驻代表member成员member as of right法定代表membership usher成员资格招待员；引座员Facilities设施public gallery旁听席rostrum讲台round table圆桌seat席位Business travelling商务旅行Bo

44、oking预订booking office售票处inquiry office, informationcounter/desk问讯处to book a ticket in advance预订票to make a reservation定座to be overbooked超额订出to refund a ticket (to get the refundof a ticket)退票Fare票价one-way/single ticket单程票round-trip/return ticket来回票open ticket未定日期机票economic class普通位business class商务座fi

45、rst-class头等座flight班机nonstop flight直达班机night flight夜航stop over中途停留connection联运客机（火车、汽布等）Going through the Customs通过海关the Customs海dthe Customs formalities海关检查手续customs declaration报关customs examination验关customs clearancecustoms duties duty-free immigration officer passport entry visa exit visa transit

46、visa to expire; expiry关税免税移民局官员护照入境签证出境签证过境签证满期、届期（而无效）起飞时间 起飞 着陆 候机厅 登机手续 登机牌 登机口 保安 安全检查处 X光线机 金属探测器 行李过磅处 手提行李 超重行李 超重托运的行李 行李标签 行李提取处 认领行李 飞行员 机长 乘务员 机组人员安全带系安全带信号 上方行李箱过道靠过道的座位At the airport在机场airline航空公司airliner班机connecting flight转接班机arrival time到达时间departure time to take off; take-off to land

47、; landing waiting area, (airport)lounge check-in boarding pass/card gate security guard security checkpoint X-ray machine metal detector baggage check-in counter carry-on bag excess luggage overweight registered luggage label, tab baggage claim area to claim the luggage pilot captain flight attendan

48、t air crew seat beltFasten Seat Belt Sign overhead compartment aisle aisle seat中间座位靠窗座位放下来的斜靠座晕机转机定期航班（航行）里程奖励经常坐飞机的人飞机上供伸腿的空间 飞机上的服务飞机上的（娱乐） 换登机牌优先权middle seat window seat reclining seat airsickto transfer。another airline) scheduled flight air-mile awardsfrequent flyerlegroomin-flight cateringon-bo

49、ard(entertainment) priority statusAt the railway station火车站schedule, timetable时亥 U 表platform站台left-luggage office行李暂存处locker可锁的衣物柜through train直达车slow train慢车express快车engine火车头dining car餐车passenger car, compartment车厢sleeping compartment, sleeper卧车berth卧铺soft seat软席ordinary seat硬席rack行李架conductor查票员t

50、rain attendant歹！J车员porter, red cap搬运工terminal终点站The train is due at火车在到达to be 5 minutes behind schedule晚点 5 分钟其它交通设施车辆地铁地铁票Other public transportation vehiclesubway, underground, tube fare cardfare card machine地铁售票机turnstile十字转门minibus小型公共汽车car小汽车scooter小型摩托车helicopter直升飞机hovercraft水翼船、气垫船ferry摆渡coach长途汽车berth（船、车、飞机上的）铺位cabin房舱；座舱van有篷货车luggage/baggage com