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1、Freight Forwarder EnglishFreight Forwarder Englishj In this module, you are expected Module 1: To establish the business relationshipObjectivesTo know the business letter useful sentencesTo know well about the basic termsTo know the telephone communication skills.To learn how to make business letter
2、s;Freight Forwarder EnglishFreight Forwarder English ABC Company is scheduled to export 10000 foot wears from Shanghai to Africa. ABC Company is the largest exporter in this field. The products in ABC Company are superior to other products. JiXiang Company is the other largest importer, which want t
3、o import foot wears from ABC Company.JiXiang Company will state the order purpose and express to establish the long and strong business relationship. Most students cannot express the business relationship in English, and have difficulty problems in writing. In this project, the student should learn
4、how to open up the business relationship in English expression; the student can not only study the background knowledge, but also can improve communication skills in the business relationship, and enhance writing skills in the business letter. Task Your Try1Freight Forwarder EnglishFreight Forwarder
5、 English Dialogue 1 Importer calls up exporterABC: Hello, This is ABC Company.JiX: This is JiXiang Company. On the recommendation of China bank, we have learnt with pleasure the name of your company.ABC: Is there anything I can do for you?JiX: We know that your company is the largest exporter in thi
6、s field. the products in your company are superior to other products. We want to establish the business relationship with your company.ABC: What kinds of information do you want?JiX: Can you enclose us the detailed illustrated catalogue and instructions about the products.ABC: Ok, please leave us th
7、e detailed address, and we will send you.JiX: If we want to order, can you give us the favorable price.ABC: We will give the different discount according to your order amounts.JiX: Thank you for your patients.ABC: looking forward to your inquirto make a telephoneFreight Forwarder EnglishFreight Forw
8、arder EnglishDialogue 2 Exporter calls up importerABC: Hello, Is this JiXiang Company?JiX: This is JiXiang Company. Who are you?ABC: This is ABC Company. We take the opportunity to introduce our company as largest exporters. JiX: Do you have any advantages?ABC: We have good connections in the trade
9、and excellent experience in the business. We want to open up the business with your company.JiX: Can you enclose us the detailed illustrated catalogue and instructions about the products.ABC: Ok, we will provide the lowest price according to your order and payment ways.JiX: We will discuss and reply
10、 later.ABC: looking forward to your inquiryJiX: Thank you very muchABC: You are welcome. To make a telephoneFreight Forwarder EnglishFreight Forwarder English Letter 1 Exporter writes to the importer January 10th, 2011Dear Sir,We have your name and address from Evening Newspapers and are pleased to
11、learn from you are the largest importer of foot wears. We have good connections in the trade and excellent experience in the business. We enclose our latest catalogue and price list in order to let you have a general idea of our company and know about the main products we deal in. We hope this will
12、be a good transaction with you in the near future.Yours faithfully, ABC Company Export Department To write a business letterFreight Forwarder EnglishFreight Forwarder English Letter 2 Importer writes to the Exporter January 10th, 2011Dear Sir,We learnt from your company from Construction Bank, and w
13、e take the liberty of writing to your company in this business. We have strong interested in these products, and we wish to expand our business to European market. We shall be pleased if you will send us lowest quotation for the following products. The China bank in your city will give you informati
14、on you want to require about our credit standing. We are pleased if you will respond to our request at the earliest time. Yours faithfully, JiXiang Company Import Department To write a business letterFreight Forwarder EnglishFreight Forwarder English一、Multiple choice1.Exporter writes to the importer
15、 to _c_ a. get importers name b. just introduce the advantages c. establish the business relationship2.Which of the following is right, when importer writes to the exporter?aa. to introduce the purpose on articles b. to encourage the inquiry c. to appreciate the letter3.To introduce the credit stand
16、ing, _c_ should provide. a. firm b. executive c. bank 4.When exporter states the information sources to the importer, _b_ must be written down.a. recommendation b. exporters name and address c. importers name and address 5._a_ are usually enclosed with the letter when exporter writes to importer.a.
17、catalogue and price list b. credit standing and price list c. catalogue and credit standing 【Synchronous testing】Freight Forwarder EnglishFreight Forwarder English 6.Which part appears in all three kinds of letters? c a. encouragement of the inquiry b. introduction of the business scope c. a reply7.
18、On the recommendation of China bank, we have learnt with pleasure _b_.a. your name b. the name of your company c. your company8.To reply the importer, you should _abc_a. introduce the business scope b. reply c. appreciate the letter9.Long-term customers and good vendor relationships that will carry you through _ac_a. challenging times b. receive what you look forward to c. tight deadlines10._abc_ can establish the strong business relationship. a. Encourage honest feedback b. Listen c. Be honest 【Synchronous testing】 Freight Forwarder EnglishFreight Forwarde
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