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1、IIIIIIIVVOutlineCompany ProfileResearch MethodsResults & DiscussionProblems & SuggestionSummaryResearchMethodsResults &DiscussionProblems & SuggestionSummaryCompanyProfileCompanyProfileCompanyProfileThe Worlds Largest Chain of Fast Food RestaurantsFirst Restaurant in Shenzhen in 1990

2、1050 Chinese McDonalds restaurantsExpandingOver 60,000 EmployeesExpandingLocated in Huadu DistrictEstablished in 14th Jan, 2009Employed 32 CrewsCrewCrew TrainerTeam LeaderSwing ManagerSecond AssistantFirst AssistantRestaurant ManagerCrewCrew TrainerTeam LeaderSwing ManagerSecond AssistantFirst Assis

3、tantRestaurant ManagerCompanyProfileResearchMethodsResults &DiscussionProblems & SuggestionSummaryResearchMethodsTelephoneE-mailOnline SurveyBooks from LibraryResearchMethodsMaslows Hierarchy of NeedPhysical NeedsSafety NeedsSocial NeedsEsteem NeedsSelf-actualization NeedsFoodDrinkShelterSex

4、ualSatisfactionSecurity & Protection from HarmSelf-respectAutonomyAchievementStatusRecognitionAttentionAffectionBelongingnessAcceptanceFriendshipGrowthSelf-fulfillmentLow-order NeedsHigh-order Needs3%-5%1%-5%CompanyProfileResearchMethodsResults &DiscussionProblems & SuggestionSummaryResu

5、lts &DiscussionResults &DiscussionSalary & RewardInsurance & ProtectionStaff ActivitiesPromotionTraining & Career DevelopmentSalary & RewardInsurance & ProtectionStaff ActivitiesPromotionTraining & Career DevelopmentBasic SalaryGeneral Employees7.5 yuan/hourTrainers9.

6、5 yuan/hourTeam Leaders11.5 yuan/hourPart-time:Upper Limit of 100 hoursFull-time:More than 167 hoursRewardMonthly Service Star100 yuan100 yuanPR TestCrew1%-3%1%-3%Crew Trainer1%-5%Team Leader3%-5%Overtime WageMore than 167 Hours1.5 Times1.5 TimesWork More Earn MoreWelfareOn Work 50%Off Work 75%FoodD

7、rinkShelterWork More, Get MoreEvaluationOfPerformanceCompanyProfileResearchMethodsResults &DiscussionProblems & SuggestionSummaryResults &DiscussionResults &DiscussionSalary & RewardInsurance & ProtectionStaff ActivitiesPromotionTraining & Career DevelopmentSalary & R

8、ewardInsurance & ProtectionStaff ActivitiesPromotionTraining & Career DevelopmentSafe Operation EnvironmentReasonable Working ScheduleRounded Work Injury Insurance SystemI want to workon Monday .Fine, we willconsider your opinion.I want to ask for a leave tomorrow.Ok, I will write it down on

9、 the message book.AD&DAccidental Death & Dismemberment Insurance2 Times the Basic SalaryCompanyProfileResearchMethodsResults &DiscussionProblems & SuggestionSummaryResults &DiscussionResults &DiscussionSalary & RewardInsurance & ProtectionStaff ActivitiesPromotionTrai

10、ning & Career DevelopmentSalary & RewardInsurance & ProtectionStaff ActivitiesPromotionTraining & Career DevelopmentStaff MeetingsStaff CompetitionsStaff Birthday PartiesStaff AssembiliesTwice a YearManagerA Sense of Belonging & AcceptanceFriendshipIntimacyFamilyCompanyProfileRes

11、earchMethodsResults &DiscussionProblems & SuggestionSummaryResults &DiscussionResults &DiscussionSalary & RewardInsurance & ProtectionStaff ActivitiesPromotionTraining & Career DevelopmentSalary & RewardInsurance & ProtectionStaff ActivitiesPromotionTraining &

12、 Career DevelopmentMonthly Service Star100 yuan100 yuanCrew TrainerCrewCrew TrainerTeam LeaderSwing ManagerSecond AssistanceFirst AssistanceRestaurantManagerCrewCrew TrainerTeam LeaderSwing ManagerSecond AssistanceFirst AssistanceRestaurantManagerCrewCrew TrainerTeamLeader. .Self-respectAutonomyAchi

13、evementDevoting to JobsBring Benefit to The CompanyCompanyProfileResearchMethodsResults &DiscussionProblems & SuggestionSummaryResults &DiscussionResults &DiscussionSalary & RewardInsurance & ProtectionStaff ActivitiesPromotionTraining & Career DevelopmentSalary & Rew

14、ardInsurance & ProtectionStaff ActivitiesPromotionTraining & Career DevelopmentBasic Crew Training SystemManagementDevelopmentProgramManagementDevelopmentProgramSwing ManagerBasic Operation CourseBasic Management CourseIntermediate Operation CourseRegional Equipment CourseAssistant ManagerHa

15、mburger UniversityAdvanced Operations Course11Communication SkillInterpersonal SkillHuman Relation SkillGoal SettingDiversifyManagementTeam BuildingEmployee DevelopmentTraining SystemCareer Development SystemVerticalDevelopmentHorizontalDevelopmentVerticalDevelopmentCrew TrainerTeam LeaderSwing Mana

16、gerSecond AssistantFirst AssistantRestaurant ManagerHorizontalDevelopmentGrowthAchieving Ones PotentialSelf-fulfillment? ?KnowledgeSkillsCompanyProfileResearchMethodsResults &DiscussionProblems & SuggestionSummaryProblems & SuggestionProblems & SuggestionProblemsSuggestionProblemsSug

17、gestionLow WageInelastic Wage AllocationLowest Level of Wage7.5 yuan/hourThe Amount ofMinimum Wage GuaranteeSystemLow LoyaltyDifferent TurnoverSame WageLow MoralMost Effective MotivationCompanyProfileResearchMethodsResults &DiscussionProblems & SuggestionSummaryProblems & SuggestionProblems & SuggestionProblemsSuggestionProblemsSuggestionBasic SalaryCommissio

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