饭店礼貌英语ppt课件

1、 饭店礼貌英语HOTEL COURTESY ENGLISHGreetings 问候语1C：Good morning (afternoon, evening) ,sir (madam, ladies and gentlemen)早上好，下午好，晚上好，先生夫人，女士们，先生们。G：Good morning .(afternoon, evening)早上好，下午好，晚上好INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL2.C：Welcome to our hotel (restaurant, shop).欢迎光临我们饭店餐厅，商店。G：Thank you.谢

2、谢您。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL3.C：Nice to meet you.很高兴见到您。G：Nice to meet you, too.我也是。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL4.C：How are you?您好吗？G：Very well, thank you. (Fine, thanks. )And you?很好，谢谢。您呢？C：We hope you will enjoy your stay with us.INNER MONGOLIA JIN JIANG INTERNAT

3、IONAL HOTEL5.希望您在我们宾馆过得愉快。客人刚住店时G：Thank you。谢谢您。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTELCongratulations 祝贺用语6C：Congratulations.祝贺您。G：Thank you.谢谢您。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL7C：Happy New Year!新年好！G：The same to you.新年好！INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL8C：Merry Christma

4、s!圣诞愉快！G：Merry Christmas!圣诞愉快！INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL9C：Have a nice holiday!节假日愉快！G：Thank you.谢谢您。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL10C：have a good time!玩得愉快。G：Thank you.谢谢您。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTELExpressing Thanks 赞赏用语11G：Thank you .(Very much).谢谢

5、您非常赞赏。C：Youre welcome.不用谢。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL11G：Thank you .(Very much).谢谢您非常赞赏。C：Youre welcome.不用谢。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL12G：Thank you for your help.谢谢您的协助。C：Youre welcome.不用谢。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL13G：Thank you for your informati

6、on.谢谢您的信息。C：Dont mention it.不用谢没关系。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL14G：Its very kind of you.您真客气。C：My pleasure.乐意为您效力。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL15G：Thank you for your service.谢谢您的效力。C：At your service.情愿为您效力。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTELExtending Apologies

7、 负疚用语16C：Im sorry .Its my fault.对不起，这是我的错。G：Thats all right.没关系。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL17C：Im very sorry about it.对此我非常负疚。G：Thats all right.别在意。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL18C：Sorry to keep you waiting.对不起让您久等了。G：Its all right.没什么。INNER MONGOLIA JIN JIANG INTERNA

8、TIONAL HOTEL19C：Sorry to interrupt you.对不起，打扰了。G：Thats all right.没关系。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL20C：I apologize for this.我对此表示负疚。G：Never mind.没关系。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL21G：Im sorry to trouble you.对不起，费事您了。C：Thats all right.没关系。INNER MONGOLIA JIN JIANG INTERNATI

9、ONAL HOTELInquiries & Requests 咨询与恳求用语22G：Do you speak English?您说英语吗？C：Sorry. Only a little.对不起。只会一点儿。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL23C：How may I help you?我能帮您什么吗？G：A Shanghai map, please.请给我一张上海地图。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL24C：What can I do for you?我能为您干点什么？G：My bill

10、, please.请把帐单拿来。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL25C：Anything else I can do for you?还有什么能为您效力的？G：No, thank you.不，谢谢。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL26C：Please wait for a moment.请稍等一下。G：All right.好的。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL27C：If you need any help, please do

11、 let us know.假设您有什么需求，务请告知。G：I will. Thank you.我会的，谢谢。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL28G：Would you do me a favor?他能帮我一下吗？C：Certainly!当然可以。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTELParting 告别用语29C：See you later .(tomorrow)等会见。明天见G：See you.再见。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL

12、30G：Goodbye and thank you for coming.再见，谢谢您光临。G：Goodbye!再见！INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL31C：Goodbye, sir, and hope to see you again.再见，先生。希望再见到您。G：Goodbye!再见。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL32C：Have a nice trip!一路平安。G：Thank you.谢谢。INNER MONGOLIA JIN JIANG INTERNATIONAL HOT

13、EL33C：Have a nice trip home.回家旅途愉快。G：Thank you.谢谢。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL34C：Good night.晚安。G：Good night.晚安。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL. Others 其他35C：This way ,please.请这边走。G：Thank you.谢谢。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL36G：Where can I find a telephone

14、 ?(send a fax ,send an ) 什么地方能找到发，发电子邮件。C：Its over there. Its on the second floor.就在那儿，在二楼。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL37G：Excuse me, where is the washroom (beauty salon, restaurant, elevator)?对不起，盥洗室在哪儿美容院，餐厅，电梯？C：Its on the second (third ) floor. Please turn left .(right).在二三楼，请左右转。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL38G：Whats the time now in Shanghai?如今上海几点了？C：Its a quarter past four in the afternoon.下午四点一刻。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL39G：What day is today?今天星期几？C：Its Sunday (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday) today.今天星期日星期