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1、试卷代号:2141中央广播电视大学20042005学年度第一学期“开放专科”期末考试英语专业 商务英语写作 试题I. Complete the letters with the words given. (10 points)requests, appreciate, overdue, appoint, confidential, remain, further to, explanation,regarding, confidence(1)Dear Ms. Waif 1 your letter of 26 April, I am happy to provide the informatio

2、n you requested 2 Arnold Stevens, with the understanding that this information will be kept 3 . I can recommend Mr. Stevens with every 4 . He has been a stock c!erk and then a sales assistant in my store since September 1996. He has always been willing to work odd hours, including weekends and holid

3、ays, and has proven to be a hardworking and trustworthy employee. If you were to 5 Mr. Stevens to the post, we should find it very difficult to replace him. However, we 6 that it may be time for Mr. Stevens to move on. Sincerely yours(2)Dear Sir We are very much surprised that we have received no re

4、ply to the further letter we sent you on 28th July regarding the long 7 payment of $ 95.67 on your account. Our relations in the past have always been good. Even so, we cannot allow the amount to 8 unpaid indefinitely, and as we have received no replies to any of our several 9 for payment, we are no

5、w reluctantly compelled to have recourse to law, unless the amount due is paid or a satisfactory 10 received by the end of this month. Yours faithfully . Choose the best answer for each question. (10 points)11. I am writing to find out the facts _ to your recent insurance claim. a. be related b. rel

6、atec. relating12. Please examine the matter and send us the _ of the missing three boxes by air parcel. a. payment b. replacement c. adjustment13. It is essential that our suppliers _ both competitive in terms of price, and extremely reliable. a. be b. woutd be c. will be14. With regard to the loss

7、in weight, we are enclosing a surveyors report in order to prove to you that the loss _ only _ in transit. a. could.,oceur h. could.,have occurred c. can.occur15. We are sorry to have to complain of the quality of the shipment of wheat, but it is far _ the sample you sent us. a. superior to b. infer

8、ior to c. prior to16. The policy _ and should reach you by the end of next month. a. is being prepared b. is being preparing c. is preparing17. _ that you no longer require our services was a great disappointment to me. a. to learn b. Learning c. Have learned18. Marityn had to leave for Mexico City;

9、_, she will not be available for next weeks meeting. a. consequently b. nevertheless c. moreover19. I am afraid customers are expected to check that goods are satisfactory on _ a. shipment b. dispatchc. delivery20. _ your urgent need of the goods, we have decided to accept your order despite the cur

10、rent tight supply position. a. In terms of b. In spite ofc. In view ofIII. Match (10 points)A. In the following, 21- 25 describe the problems, and a-e give the solutions. Please match them.21. Recently, you have started to deliver later than agreed. This results in our failing to meet our own deadli

11、nes.22. Having checked with our suppliers, it is clear that they mistakenly sent us a consignment of faulty disks.23. Bale 3 doesnt appear to have been packed in waterproof material and has become very sodden in transit.24. We are willing to accept the goods sent if you are able to make a substantia

12、l reduction in the price.25. I cannot possibly use the camera you sent me because it has problems working.a. We are asking our Agents to inspect this bale, and, subject to their reports, we will replace the unsaleable part.b. I shall arrange for a replacement to be sent to you immediately, and would

13、 be grateful if you could return the faulty camera.c. I can assure you that we are currently considering switching transport company to avoid this type of error occurring again.d. With this in mind, we are more than happy to replace the faulty disks.e. We appreciate your offer to keep the goods wron

14、gly delivered, and we are ready to allow 14% off the invoice price.B. Choose from f-j to match 26-30.26. Could you send us a price list regarding your chromium plated domestic products?27. I appreciate your advice on some problems we are experiencing with the equipment we ordered from you 3 months a

15、go.28. Would it be possible for you to arrange for us to see your products sometime this month?29. Mr Nick Adams of Aiko Corporation has referred us to you for information concerning his standing.30. The Stenogram is efficient, dependable, timesaving and economical.f. Excessive humidity can seriousl

16、y affect the operation of our equipment.g. If it is possible, we should like to arrange a demonstration by the end of this month.h. For fifty-two weeks in the year it works hard for you, without lunch breaks or holidays.i. We welcome the opportunity to report favorably on his company.j. Prices quote

17、d are inclusive of transportation costs. Rearrange the following sentences in appropriate paragraphs to compose good letters. (20points)-311). The reason for this is that we have recently introduced a computerized stock control system, and there have been a number of teething problems.2). A revised,

18、 correct, invoice is attached for your convenience.3). Reference is made to your letter of 27 May regarding our invoice (P5637/3).4). I hope you have not been too inconvenienced by our mistake, and that you will continue to honor us with your custom.5). Having checked with our suppliers, it appears

19、that a mistake has been made on this occasion, and that you have been sent an invoice with incorrect details.6). I appreciate your bringing this matter to my attention.-321). This company specializes in student exchanges between Europe and Hong Kong.2). I look forward to receiving this information s

20、oon as our next large groups of students will arrive in approximately ten days.3). Could you please send me two hundred copies of your summer calendar of forthcoming cultural and educational events?4). One of my responsibilities is to arrange interesting evening activities while students are inHong

21、Kong, and your brochures would be very useful in helping me to do this.V. Translate the following into Chinese. (10 points)33.Gentlemen As your name and address were listed in The Business, we are writing toyou with a desire to open an account with you. We are one of the leading exporters of Chinese

22、 silk goods and are enjoying an excellent reputation through fifty years business experience. We are sure that you will be quite satisfied with our services and the excellent qualities of our goods. If you need more objective information concerning our credit, please direct all inquires tothe Bank o

23、f China. We are looking forward to your early and favorable reply.Yours truly34.Dear Sir or Madam Several weeks ago you requested information on our line of copy machines and we werepleased to send you our brochure. Perhaps you have additional questions about the copy machines we offer. To help you

24、make the right decision, we are enclosing a sheet that answers the most commonly askedquestions about our line. We hope these questions and answers will be helpful. If you have additional questions, please feel free to contact me. Yours truly . Writing. (40points) 35. Write a letter for the followin

25、g situation. You have just received a letter pressing for overdue payment. Write a letter of payment to include the following particulars.1). Explain that payment was delayed because your accounting department made an oversight in making remittance.2). Inform the seller that the sum has been sent to

26、 him by Telegraphic Transfer today.36. Write a reply to the following letter.Dear Mr Perkins According to Contract No. 192 covering 150 cases of recorder components, the shipmentis to be made in September. But yesterday our customers informed us that they needed thecomponents urgently to fulfill the

27、 orders with their buyers, so we find ourselves under thenecessity of requesting your cooperation to advance shipment to August. We can imagine the inconvenience which our request may cause you, but wedo hope ourold pleasant relations ,will offset them. Thank you for your cooperation in this respect

28、.Yours truly(hints: show your consideration, manufactures are busy and persuaded to deliver 50 cases inAugust and the remaining in September, ask to amend credit and confirm )中央广播电视大学20042005学年度第一学期“开放专科”期末考试英语专业 商务英语写作 试题答案及评分标准I. Complete the letters with the words given. (20points)1Further to2reg

29、arding3confidentialconfidence5appoint6appreciate7overdueremain9requests10explanationII. Choose the best answer for each question. (10points) 11121314151617181920Cbabbabacc. Match. (10points) A. 21. c 22. d 23. a 24. e 25. b B. 26. j 27. f 28. g 29. i 30. h, Rearrange the following sentences in appro

30、priate paragraphs to compose good letters. (20points) -31. para. 1:3,6 para. 2: 5,1, 2 para. 3:4 (10points) -32. para. 1:3 para. 2:1,4 para. 3:2 (10points).Translate the following into Chinese; (10points) 33 敬启者: 我方在商业杂志上得知贵公司的名称和地址,愿与贵公司建立商贸关系,特函奉知。 我公司是中国丝绸产品大出口商之一,具有50年商贸经验,享誉中外。我方的服务和产品质量一定会令贵方满

31、意。 对我方的信用,如需作更进一步的了解,请向中国银行直接查询。盼回复。敬上 34 尊敬的先生女士: 几星期前,贵方要求我方提供我方的复印机产品。我方很乐意将我们的产品目录寄给贵方。 可能贵方对我们生产的复印机还有其他疑问。为了帮助贵方做出正确的决定,我们就该产品最常见的有关问题作了回答,随附给你。 我们希望这些问题和回答能够对贵方有所帮助。如果贵方有其他问题,请随时与我们联系。敬上VI. Writing. (40 points) (for reference) 35. Write a letter for the following situation. Dear Sirs We have received your letter informing us that we did not settle our payment due on(date) . Upon checking the cause

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