企业应用整合-异构应用的业务流程自动化课件(PPT 17页)

1、企业应用整合- 异构应用的业务流程自动化天马行空官方博客：/tmxk_docin ；QQ:1318241189；QQ群：175569632第1页，共17页。遗留应用的整合企业中还有大量的遗留应用系统，如何将它们与新开发的应用整合起来。通过异构系统的整合，保护现有的投资，还可以方便地产生新的商务流程从而带来新的利润！第2页，共17页。应用的整合为什么重要?是为了:把事情做得更好Automate Existing Processes做一些新的事情Provide New Services最终目的是:节约费用Take manual Intervention out of a Process (Orde

2、r Fulfillment, Inventory management, etc.)Coordinate better with Suppliers, Business Partners, or Customers赚取新的利润Provide New Products or Services (Web Enabled, (New combinations of Products, Services)Provide Better Service (Complete On-line Loan Approval, Purchase PC and On-line Service with single

3、transaction第3页，共17页。应用集成的“噩梦”Internal UsersCustomersSuppliersPartners第4页，共17页。“噩梦”的解决方案 EAI”涅磐”Internal UsersCustomersSuppliersPartnersEnterprise Application Integration Environment第5页，共17页。流程驱动整合！Internal UsersCustomersSuppliersPartnersEnterprise Application Integration第6页，共17页。EAI 解决的五个问题基础构造:1. 消

4、息传递 (Middleware)2. 已有应用系统的接口 (Adapters or Connectors)3. 将所有数据转换为“世界语” （共同的语言）4. 翻译“世界语”，解决方言问题。真正的商务价值产生在业务流程自动化以后。 5. 协调多个系统 做什么？什么时候做？谁来做？等等。(管理异构系统之间的业务流成)第7页，共17页。iPlanet Integration Server 特性由业界最好的技术组成：流程引擎Award Winning - Cross Roads A List基于业界标准 - XML and XSLTSun Java Message Queue 我们最好的消息中间件与

5、 OS/390 主机系统由杰出的集成能力流程引擎具有非常好的处理能力 单隔引擎处理超过一百万的商务流程！轻量的适配器简单的适配器生成技术第8页，共17页。四种工作流（Workflow）Document/ImageWorkflow Contract development Information fulfillment Change managementEmbeddedWorkflow ERP HR Desktop appsCollaborativeWorkflow Messaging based New product development Issue resolution Scheduli

6、ngProductionProcessManagement Real-time, in Production Extreme High Scalability Zero Latency and Straight- Through Processing第9页，共17页。工作流类型Document/ImageWorkflow Plexus FloWare Tibco InConcert IBM MQSeries Integrator (formerly Flowmark)EmbeddedWorkflow iPlanet Process Manager SAP embedded Workflow B

7、EA Process IntegratorWebMethodsCollaborativeWorkflow Lotus Notes MS OutlookProductionProcessManagement iPlanet Integration Server第10页，共17页。BTCellnet英国第二大移动运营商六百万注册用户隶属于英国电信（BT） 面临的问题: 通过识别有价值的用户（可能带来更多的利润的客户），销售可以在电话商提供跟好的服务吸引消费者，降低“叛逃率”第11页，共17页。 Call centre applicationBilling(VMS)Hardware Orders(i

8、nformix)Oracle DatabaseBT Cellnet FastSAVE: The Business View第12页，共17页。BT Cellnet FastSAVE: Business Process ViewFront OfficeBack Office Receive call Retrieve Customer detailsSave CustomerCustom MiddlewareBillingCustomerStartGetSubscriber InformationOracleDatabaseHardware OrderHardware OrdersUpdate

9、BillingCustom MiddlewareBillingRecord CompletionFinishOracleDatabaseChallenge:Reduce customer churn rate by identifying profitable customers and empowering CSRs to provision services while on the phoneSolution:An EAI solution that consolidated 12 billing systems, reduced inaccurate customer data, an

10、d enabled zero latency flow of informationiIS Integration第13页，共17页。MCI WorldcomIntegrated Order ManagerRecords StatusDecomposes OrderSends Components to COMsOn-going Order Management, Status and TrackingComponent Order ManagersCOM for every line of BusinessSeparate Process for each ProductOthers.Ord

11、er Entry, CSR40+ different Entry PointsSiebel (Future)Provisioning Service Initiation Exception HandlingLocal COMLD COMWireless COM第14页，共17页。MCI Worldcom - Business BenefitsReusable Process Framework for All Automation ProjectsLower Development CostsHigher Levels of Automation in ProcessFewer Reject

12、sReduced Exception HandlingShorter Provisioning TimesSystematized Adding New Products and Bundles to MixNew Products, Bundles Delivered in Less TimeLower Training CostsLess Ramp-up Time for New CSRs第15页，共17页。竞争优势 给您一些提示我们的核心优势:有实施大型项目的成功经验Open (XML, Java, CORBA, DCOM, JMQ, etc.)Robust, scalable proc

13、ess engineIntegrated development environments (More True with Forte 4GL than Forte for Java, but FFJ will be folded in over time)由全面的集成/电子商务解决方案 (SunONE)具有很好的可扩充性/性能的流程引擎:流程引擎 我们的传统财产请注意:Workflow - Document or File Management, Low Throughput, email based, DBMS-Centric Architecture versusProduction P

14、rocess Management (Us) - Data-centric, high Throughput, TCP-IP Messages, Memory Resident Architecture大多数产平源自于 Workflow (Document Management or Collaborative) 他们的性能被过分夸大了。第16页，共17页。请记住我们前面所提的领域特点; 每家公司的技术源自于一种 (Messaging, Transformation, or Process/Workflow)总体来说，评价一个EAI产品，应该看看他的“根”.Most EAI companies started with a core product and evolved into EAI Their weaknesses will be found in the places where they had to