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1、Why is this task important for you and our guests?为什么这个任务对你和你的客人非常重要?Answers 回 答:1.Enhance the servikills of staffs through the training.通过培训能使员工增强对务的技巧。2.Improve the sense of service of staffs by the training.通过培训能提高员工对务的意识。3.Make your training more profesal and smooth使你的培训更显专业并且更为顺畅Maain a good im
2、age for yourself and the team你自己及团队的专业的形象4.5.Make your trainee feele, comfortable and enjoy the trainingSTANDARD OPERATING PROCEDURE标 准 工 作 程 序how to deal with room too cold operating procedure房间太冷如何处理操作程序TASK NUMBER任务:CPYJ-SOP-ENG-014DEPARTMENT部 门 :Engineering工程部DATE IED签发日期:September 20132013 年 9
3、月APPROVED BY批准人:General Manager Mr. Bjorn Su总经理先生GUEST EXPECION客人期望:Our goal is to make sure you have learned to according to our established standards, accuray prosing room is too cold problem的目标是确保你已经学会根据定的标准,准确地“处理房间太冷问题”。TIME TO TRAIN培训时间:40 minutes40 分钟使前来参加培训的员工备受欢迎、感觉舒适并乐于参加培训WHAT / STEPSHOW/
4、 STANDARDS怎么做/工作标准TRAINING QUESTIONS提 问1. Clear system se明确系统状态Clear unit running se明确机组运行状态Know inlet and outlet water temperature了解进出水温度Know system inlet and outlet watrere了解系统进出水压力measuring the wind hole temperature测风口出风温度1. How to know the system se? 如何了解系统状态?2.Check the use environment检查使用环境Whe
5、ther open the window有无开窗户Whether the outside temperature is very low外界温度是否很低physical condition of the guest客人的身体状况1.what condition the use environment under?使用环境在何种状态下?3. Check the temperature control panel检查温控面板For display judge whether there is electricity 有无显示判断是否有电Whether switch on, whether to h
6、ave fault 开关是否打开,有无故障Wind speed is normal or not风速是否正常1.Is the temperature control panel control right or not? 温控面板控制是否正确?4. Open acs port打开检查口1. Clean gloves should be worn when operating time操作时应戴干净手套 2. Avoid dirty acs port避免给检修口弄脏Floor as protection地板做保护Should open the acs port close to coiler应打
7、开接近盘管的检修口1.What matters should be paid attention to when open acs port?打开检查口时注意哪些事项?5. Check the draught fanSee blade roion check machine direction is correct or not 看扇叶旋转查电机方向是否正确Adjustment temperature control, see motor speed1. What should you pay attention to when check draught fan?检查风机时需要注意什么问题?
8、检查风机WHAT / STEPSHOW/ STANDARDS怎么做/工作标准TRAINING QUESTIONS提 问在温控上调整看电机风速Listen to or touch ram to see if motor vibration or not 听或摸风筒看电机是否Check if the ram clean or not查筒是否清洁To check if motor overheating oil leakage检查电机是否过热漏油6. Check filter screen检查滤网Filter screen should have no obvious dust滤网上应无明显灰尘Fi
9、n should have no obvious dust, betn gap fully no deformation and sundry翅片上应无明显灰尘,缝隙之间通透无变形和杂物1. How to check?如何检查?7. Check electromagnetic valve检查电磁阀Electricity pen measuring whether there is electricity用电笔测量是否有电Adjust temperature controller Settings, electromagnetic valve should be corresponding op
10、en or closed.调整温控器设定,电磁阀应相应打开或关闭when valve is opened, valve front back water temperature is the same, valve closing, temperature difference is very big, otherwise the valve has been damaged or not action阀打开时,阀前后水温相同,关闭时,温差很大, 否则阀已损坏或不动作See manual wrench if have been forced open or1. check what steps
11、 the electromagnetic valve have?检查电磁阀有哪些步骤?Summary questions 问题总结:How to understand the system se? 1、如何了解系统状态?What condition the use environment under? 2、使用环境在何种状态下?Is temperature control panel control correct or not? 3、温控面板控制是否正确?What should be paid attention to when open check ac 4、打开检查口时注意哪些事项?s?
12、5.What problem should be paid attention to when check draught fan?WHAT / STEPSHOW/ STANDARDS怎么做/工作标准TRAINING QUESTIONS提 问closed看手动扳手是否被强行打开或关闭8. Check the water system检查水系统Check whether open the in and out of the water valve查进出水阀门是否打开Valve front back water temperature is the same or not, otherwise t
13、he valves may be damaged.阀前后水温是否相同,否则阀门可能损坏Check in and out of the water filter is blocked or not查进出水管上过滤网是否堵住1.What fauoes the water system have?系统会有哪些故障?9. deflation1. Valve open se, opened air bleeder side the tube deflation, until there is water out, repeated several times阀门开启状态下,打开盘管侧面放气阀放 气,直至
14、有水喷出为止,反复几次1.How to deflate?如何放气?10. Check out the wind conditions检查出风状况Enough out of wind volume and wind prere, and the same tube all tuyere wind volume and wind prere should be basically the same.足够的出风量和风压,且同台盘管所有风口风量和风压应基本一致Use thermometer measure wind temperature, and should accord with the sys
15、tem temperature.用测温仪测出风温度应符合当时的系统水温1.How to judge the wind condition if normal?怎样判断出风正常?放气5、检查风机时需要注意什么问题? 6.How to check the filter screen?6、如何检查滤网?7.What steps have Check electromagnetic valve? 7、检查电磁阀有哪些步骤?8. What fauoes the water system have?8、水系统会有哪些故障?9. How to deal with the ground, base installati
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