跨文化交流考试题目

1、Cross Cultural Quiz 1In an Islamic country, which of the following should you NOT do?A: Simply do as you please.B: Eat a lot of vegetables when invited for lunch.C: Drink any form of alcohol at any time.D: Dont smoke in public on a Saturday.The consumption of alcohol is not allowed by the muslim rel

2、igion. It is therefore considerate not to drink any alcohol while staying in an islamic country - even if alcoholic beverages are available.When is Christmas celebrated in Russia?A: 24th of DecemberB: 25th of DecemberC: 31th of DecemberD: 6th of JanuaryRussia is an orthodox country. Christmas is cel

3、ebrated on the 6th of January.In an upcoming business meeting in Austria you will meet with a Univ.-Prof. Dr. Rudolf Austein. What is the correct form of address?A: Herr AusteinB: RudolfC: Dr. AusteinD: Professor Austein(D) Austria scores high on Power Distance, it is therefore important to address

4、your business contacts using their (highest) title.You are having an appointment in Greece. After 20 minutes nobody has turned up. What do you do?A: Pack my things and leave.B: Ask the secretary to give the person a call to remind him/her that I am there. C: Tell the secretary how important I am, an

5、d that they should appreciate that I have come.D: Relax - time is not that important in Greece.(D) Greece is a polychronic country and being exactly on time is not so important, as personal relationships are more important.Cross Cultural Quiz 2Read the following scenarios and see if you can identify

6、 the problem in each. (True or False)Japanese often send money to bereaved friends as an expression of sympathy.Armenians and Georgians belong to the same language family.Shaking hands with women is acceptable in Indonesia.Number 4 is considered lucky in Japan.Eating with left hand is taboo in Saudi

7、 Arabia.Brazilians usually wear black shoes in the offices.Japanese and Chinese can read each others newspapers.White flowers in Japan are given at funerals.Mexicans are supposed to keep their hands on the table during a meal.In Britain you tip your plate away from you when eating soup.Spaniards lik

8、e to maintain eye contact during conversations.Arabs expect gifts to be opened in front of the giver.Japanese, unlike Chinese, do not mind losing face.Germans like deadlines.Muslims can eat Kosher meat.Most Scandinavians start their bargaining with what is in their opinion, the fair price.Lithuanian

9、 is a Slavic language.British people drink more than 200 million cups of tea a day.Thailand a pale face is a sign of beauty in a woman.The further South you go in Europe, the more authoritarian the boss is expected to be.Italian executives often come to business meetings in designer sports jackets a

10、nd flannels.American businessmen dislike detailed written contracts.In India holy men usually wear white.The thumbs up sign means OK in Argentina.All Arabs are Muslims.Cross Cultural Quiz 3There are three of you interviewing an Afghani man for a position in your company. Of the interviewers, two of

11、you are women. The interviewee only ever gives eye contact to the man and never to the women. This is because:He is nervous around womenHe is showing respect to the womenIn Spain, the main purpose of a business meeting would be to:Make decisions by discussing in the length the pros and cons of an is

12、sueReach agreements by consensusBrief the team on a decisions already takenYou asking a question of a junior Japanese colleague and he/she looks down and answers you. He/she :Has something to hide and is looking for answer to cover their backIs paying your respectYour German colleague says about a p

13、roposal you have put togethe no offense, but this idea is ridiculous. He/she :is merely expressing their opinion and means no harmis being blunt and has no etiquetteis being rude to undermine your positionYou are making a proposal to a group of Japanese executives when you notice a few of them sat w

14、ith their arms folded and eyes closed. They are:Listening intentlyTired and catching up on some sleepPretending to be asleep to show you that they think your presentation is poorA potential Mexican client arrives 45 minutes late for a business meeting. He/she:Has arrived late on purpose to show that

15、 they are the party in the driving seatHas simply arrived late as punctuality is taken lightly in MexicoHas arrived late to let you enjoy your surroundings before discussing businessDuring a break for a meeting between you and a group of Saudis, you walk into the mens room to find a few of them wash

16、ing their feet in the sink. You think:They must have had smelly feetThey are simply freshening themselves upAre preparing to read their prayersYou are beginning negotiations with a Chinese company. From the start of the meeting the Chinese team show great humility and deference. You should think:Suc

17、h behaviour is a ploy designed to gain concessionsSuch behaviour is just the way Chinese people areSuch behaviour shows these negotiations will be easyWhile in South Korea, you present a gift to a new client to thank him for his hospitality and to cement your business relationship. He/she refuses to

18、 accept the gift. You should:Apologise for offending him/herInsist he/she takes it until it is acceptedOffer it to someone else from his/her companyYou are the new manager in an Indian office. You ask one of your supervisors to move a desk and place it in another corner of the office. The next day y

19、ou notice it has not yet been done. Why?The supervisor was offended you asked him/her and refused to do anything about itThe supervisor could not find a labourer to move it and would not do so him/herselfBecause things get done slowly in IndiaCross Cultural Quiz ChinaThe Chinese prefer business comm

20、unication by which of these methods?PhoneFace to faceWritingA handshake in China should be .Limp and briefStrong and lenghtyFirm and briefWhich of these should you try and have on your business cards?TitleAgeHow should one receive business cards?With both handsWith right handWith left hand propped b

21、y right handGifts within the business context are seen as bribes?TrueFalseWhich of these should you not do during a business meeting?Show emotionAddress anyone but the head of the Chinese contingencyIt is acceptable to answer phone calls in meetings.TrueFalseWhich of these should you do when negotia

22、ting in China?Inflate your pricesPretend to reject demandsConcede easily to demands for concessionsAggressive negotiation tactics are recommended.TrueFalseWho would you expect to make decisions from negotiations and meetings?The negotiation team through consensusMost senior ranking attendeeYour dire

23、ct counterpartCross Cultural Quiz JapanWhich three words best sum up Japanese society?Individualism, Respect and HinduismAltruism, Hierarchy and ConfucianismMaterialism, Work and HonourThe hierarchical nature of Japanese society has its roots in which religion?IslamHinduismConfucianismForeigners are

24、 expected to bow when meeting people.TrueFalseWhen introducing yourself in Japan, what should follow your name?Company nameAgeJob TitleWhich of these should you NOT do with a business card in Japan?Write on itComment on itKeep it in a card holderWhen receiving business cards you should do so using w

25、hich hand(s)?RightBothLeftWhat three qualities is essential for the building of a good business relationship?Professionalism, persistence and organisationConfidence, knowledge and punctualitySincerity, compatability and trustworthinessJapanese communication style is.ImplicitExplicitWho should you gr

26、eet first when entering a meeting room?EveryoneThe most seniorThe first person you seeWhere at a table does the most senior member of a Japanese team sit?Top of the table on the rightIn the middleNo where specialDuring a period of silence in a meeting you should.Ask what is wrongBreak the silence im

27、mediatelyStay silent yourselfConfrontation is acceptable during negotiations.TrueFalseDuring negotiations, when is the best time to make concessions?BeginningMiddleEndWho makes decisions in Japanese companies?A teamThe directorThe managerGift giving is unacceptable in business relationships in Japan

28、.TrueFalseCross Cultural Quiz MexicoWhat is the largest ethnic group in Mexico?SpanishMestizoAmerindianWhat is the most practised religion in Mexico?ProtestantismIncaCatholicismMexicans speak.SpanishMexicanPlacing your hands on your hips indicates.?you are are making a challengeannoyedfeel at ease w

29、ith someoneWhich of these would you call a man by?SenorSenorasenoritaAlways address a Mexican by their first name.TrueFalseWhat is the Mexican attitude towards punctuality?StrictCasualWhich of these is of greatest importance before doing business in Mexico?Having the right connectionsSending some co

30、mpany literatureSending a giftWhen doing business, Mexicans look for what in potential partners?History of successTrustworthinessPotential for profitabilityWhen making decisions, which of these will take priority?Financial considerationsThe group/familyThe individualCross Cultural Quiz IranYou are s

31、itting in the receptionists office waiting to meet the owner of a company you would like to do business with. As the meeting he is in ends someone else enters the office, has a quick word with the receptionist who telephones through to the owner. The new arrival walks straight into the office, leavi

32、ng you waiting for another half an hour. What is the explanation?As a foreigner you are considred less important than IraniansIn Iran personal relationships take precedence over who was first in lineThis has been a manouvered ploy by the owner to demonstrate he has the upper hand in any negotiations

33、You are now in the meeting with the Iranian business owneWhenever you begin talking about your business proposal he changes the subject to discuss personal matters. Why?He is showing no interest to test how serious you are about your proposalThis is a clear sign he does not feel he wants to do busin

34、ess with youHe is not interested in your proposal at this stage and wants to find out more about you personallyThe meeting has ended and you have not managed to talk about your proposal at all. What should you do?Thank the owner for his time and ask when your next meeting will beConfront him about h

35、is lack of warmth towards your proposal and demand an explanationThank the owne, be polite but know that you shall not be doing business with himAnother meeting is arranged between you and the owner . However when you arrive you are met by someone else, a manager within the company who talks through

36、 your proposal with you. Why?The owner has established he is willing to consider your proposal but will now leave the initial analysis of your proposal to a managerThe owner is not really interested in your proposal but just in case has assigned a manager to have a lookOwners usually delegate busine

37、ss decisions to trusted managers and occupy more ceremonial rolesDuring your meeting with the manager you become frustrated at the circular nature of the meeting. Issues are constantly revisited and concrete answers are not forthcoming. Why?The manager does not understand the issues you have covered

38、 so needs to revisit them. He cannot give answers because he does not know themThe manager is not the decision maker in the company so is ensuring he gives an accurate picture of your proposal to the ownerHe does not give clear answers as he is not willing to speak on behalf of the ownerThe manager

39、in all likelihood is a junior that has been used to gain an initial impression of your proposal. The circular nature of the meeting and his lack of answers merely reflects his lack of experienceCross Cultural Quiz IslamThe teachings of Islam emanated from which modern day country?PalestineSaudi Arab

40、iaEgyptWhat is the name of the holy book in Islam?TorahMeccaQuranWhich of these would make the best gift for a Muslim client?Silk TiePerfumeGold Watch4.On which day would you expect to get least business done in Muslim countries?FridaySaturdaySundayWhen greeting a Muslim woman which of these should

41、you do?Wait for her to extend a hand before shaking handsShake hands to avoid the possibility of causing offenseNot greet her as this will cause her to lose facePrior to doing business with Muslims, which of these will assist you most?Highlighting your reputationEstablishing trustHaving a well thoug

42、ht out and attractive business proposalDuring negotiations your counterpart keeps saying inshaAllah (God willing) to each of your requests. What should you do?Accept the inshaAllah mentalityDemand some firm commitmentsRepeat the phrase but try and establish some concrete agreementsYou are negotiatin

43、g with an Arab Muslim to buy one of their products - their starting price is higher than you anticipated. What should you do?Haggle until you reach the price you wantAccept it - the price will not changeCall an end to the negotiations 9.If you have a proposal to take to a company - who should you ai

44、m to speak to?A member of staff that has access to the senior ranksThe ownerThe relevant departmental manager10. You are preparing a presentation for some potential Arab clients. What kind of information would be best?StatisticalVisual (i.e. pictures, graphs, etc)TextualCross Cultural Quiz South Kor

45、eaWhich of these religions has an influence over Korean culture and values?BuddhismConfucianismHow do Koreans greet one another?Rub nosesShake handsSlight bowMaintaining eye contact is considered good etiquette.TrueFalseWhen meeting a Korean on business, how should you address them?With title and su

46、rnameWith firstnameWith surnameWhen receiving a business card you should do so with.Both handsRight hand onlyLeft hand propped up with right handPutting business cards into a pocket is considered rude.TrueFalseGifts are exchanged in business as.BribesA way of opening negotiationsA way of cementing r

47、elationshipsWhen reciprocating in gift giving, what should you do?Make sure the gift you give in return is more expensive.Make sure the gift you give in return is of equal value/worth.If you were to buy a Korean one of these gifts, which would be the most suitable?Business stationeryCraft item from

48、your own countryChocolatesWhen receiving a gift it is good etiquette to.Kiss the givers right shoulderRefuse it three timesAccept it with the left hand while shaking hands with the rightCross Cultural Quiz SwedenWhich of these is the most dominant social value in Sweden?CommunalismEgalitarianismMate

49、rialismThe majority of Swedes are.BaptistCatholicLutheran3.Outward signs of status are and hierarchy are frowned upon in Sweden.TrueFalseA toss of the head e herego awaynoWhen shaking hands, which of these is true?gloves must be removedwomen do not shake hands with menhand shakes are long affairsWhi

50、ch of these should be avoided when interacting with a Swede?eye contacttouchingJokingWhen involved in a group conversation which of these is poor etiquette?having hands in pocketsopenly disagreeinginterruptingWhen negotiating with Swedes, which of these should you avoid?showing emotionoffering conce

51、ssionsa detail orientated proposalWhich of these should you be during negotiations?informal and humorousprecise and factualquiet and reservedSwedes make business decisions based on.hierarchyconsensusintuitionCross Cultural Quiz IndiaWhich of these best describes Indian society?MeritocraticHierarchic

52、alEgalitarianWhen meeting an Indian business woman for the first time you should.?Refrain from smiling and look to the ground out of respectGreet her with the namasteWait to see how she greets you and reciprocate accordinglyIf interviewing Indian candidates for a job, which of these is not advisable

53、?Asking them about their family lifeAsking them about their educationAsking them about their career aspirationsWhile delegating tasks to an Indian colleague your questions are all responded to with a yes. This means.He/She is being respectfulHe/She understands fullyHe/She will do exactly as you askW

54、hich is more important?PolitenessTruthCriticism of staff should always be carried out.In private to avoid loss of faceIn front of others to display your authorityOutside the office in a social situationA persons status is determined by.Personal contacts, number of children and size of houseJob title

55、, salary and knowledge of languagesFamily background, caste, age and job titleWhen giving instructions to Indian staff in your office it is recommended that you.Write them down and distribute themCall a casual group meetingApproach people individuallyWho are the decision makers in most Indian busine

56、sses with relation to negotiations?The manager dealing with youThe head of the familyThe negotiation teamTough, non-compromising negotiators are the most respected?TrueFalseCross Cultural Quiz ItalyItalians only shake hands when meeting.FalseTrueWhat is the most practised religion in Italy?Protestan

57、tismMethodismCatholicismWhich of these is true?Italians do not like close personal contactItalians are very tactile peopleWhich of these best describes the Italian attitude towards punctuality?Italians are flexible but see deliberate lateness as simply rudeItalians are always lateItalians consider l

58、ateness rudeWhat is the best way to initiate a business relationship?Through a third party introductionBy chance - for example, at a partyThrough direct contactWhich month should you avoid booking meetings in?JuneAugustJulyWhat should you do at the beginning of meetings or negotiations?Present liter

59、ature on your companySet out the agenda of the meetingEngage in some informal chit-chatDemonstrating urgency when negotiating with Italians is a sign of sincerity.FalseTrueWhich of these qualities will be most beneficial when negotiating with Italians?HumilityPatienceAggressionWhich of these is good

60、 etiquette at the dining table?Passing dishes to the rightLetting the host payAnswering phone callsIntercultural NegotiationYour company has been negotiating with a company in Argentina for 3 months. The next round of negotiations is set to be the final meeting, with all sides aiming for an agreemen