旅游英语第四册unit-5-Convention-and-Exhibition-Service课件

1、旅游英语第四册unit-5-Convention-and-Exhibition-Service课件Background MaterialTips for Reference1. Before a meeting or an exhibition, hotel clerks must reconfirm the number of attendees, meeting or activity agenda, accommodations, recreational programs and specific requirements of meeting facilities and decor

2、ation.2. Helping to print and photocopy materials, set up tables, check meeting or exhibition facilities, such as internet access, audio visual equipments, projector, screen, closed circuit TV, lighting, microphone etc and make sure all of them operate well during the meeting.3. At the meeting or th

3、e exhibition, hotel clerks should come earlier to prepare water, refreshments, cups, paper &pens, and showing attendees way to the conference room or exhibition hall.4. After the meeting, helping to settle the payment, rent cars, book or buy tickets for their returning trip, do the cleaning.Backgrou

4、nd MaterialTips for ReSituational DialogueVocabularyDialogue Oneaccommodate vt.供给住宿， 照应， 招待buffetn.自助餐reconfirm vt.再次证实， 再次确认exhibitionn.展览， 展览会 （品）， 陈列品conventionn.会议， 大会， 全国性大会Situational DialogueVocabulary旅游英语第四册unit-5-Convention-and-Exhibition-Service课件旅游英语第四册unit-5-Convention-and-Exhibition-Ser

5、vice课件Situational DialogueDialogue OneA: Mr. Grant, this is Cathy, manager of our Food and Beverage Department. Perhaps you can talk to her in more detail about your cocktail and buffet parties.C: Mr. Grant, could you give me more details about your requirements for the cocktail and the buffet, such

6、 as the number of guests and the exact time?G: Yes, Cathy. The time for the cocktail party is two o clock in the afternoon of the fifteenth of December and for the buffet it s six o clock in the evening of the seventeenth. And about two hundred people each. I ll reconfirm the exact number one day be

7、fore. May I know the price, please?C: The cost for the cocktail is two hundred RMB per person and three hundred RMB each for the buffet.A: Now, Mr. Grant, please come with me to the Reception Desk and we ll arrange the meeting rooms and guest rooms for you. Here, Mr. Grant, I would like you to meet

8、our Front Office Manager, David.G: How do You do, David. I m Richard Grant from IBM Shanghai Office.D: How do You do, Mr. Grant. Can I help you?Situational DialogueDialogue OSituational DialogueDialogue OneG: I would like to reserve rooms for our office use during our exhibition here in Shanghai and

9、 rooms for our guests attending the convention. We need two suites for our office and one hundred fifty double rooms for our guests. Could you give me the rate, please?D: One thousand fifty RMB per night for a standard suite and eight hundred eighty RMB for a standard room.G: That s good. Thank you,

10、 David. And thank you, Annie, for all your help.Situational DialogueDialogue ONotes1 Mr. Grant, a client from IBM Shanghai Office, talks with Annie, the Public Relations Officer of the hotel, about booking a convention hall, meeting rooms and guest rooms.来自IBM公司上海办事处的格兰特先生和酒店公关主任安妮小姐商谈预定大会议厅的问题， 包括小

11、型会议室和客人用房。2 We need a large hall for holding a convention, and several smaller meeting rooms for discussions.我们需要一个举行大会的大会议厅和一些供讨论用的小会议室。3We have a multi- function hall that can accommodate three hundred people at a meeting and for holding buffet or cocktail parties.我们有多功能的大会议厅， 可供三百人开会， 也可用于举行冷餐会或鸡

12、尾酒会。a multi-function hall 多功能会议厅4 That s very considerate of you. 您考虑得很周到。Notes1 Mr. Grant, a client frSituational DialogueDialogue Two Mr. Grant comes to the hotel to confirm all the details of the arrangement for his company s exhibition, he is talking with the manager of P&R Dept. G: Mr. Grant, a

13、 visitor D: David, a P&R Dept. managerG: Our exhibition is going to take place next Monday. I would like to talk with you about the arrangements.D: We are very pleased that you have chosen our hotel for your exhibition. We ll do our best to make your exhibition a success.G: Thank you. We would like

14、to hold our exhibition in a corner of your lobby. We would also like to rent a meeting room for some demonstrations and an office for our staff.D: May I know when you will have the places ready and how long you will use them?G: We need one day for the preparations, that is, we would like to arrange

15、the exhibits and have the office ready this Sunday, one day before the exhibition, and leave the meeting room for Monday. We only need it in the morning from 10:00 a.m. to 12 :00a. m. We will hold the exhibition for 3 days. That means we need to keep the place and office for 4 days.Situational Dialo

16、gueDialogue TSituational DialogueDialogue TwoD: Very well, Mr. Grant.G: May I know the terms?D: The room rental is 600 RMB per night and the place for the exhibition is 900 RMB per day and for the meeting room it will be charged for a minimum of half a day, that is, 450 RMB.G: Good. Do I have to pay

17、 something in advance?D: Yes, please.G: How much shall I pay?D: Please go to the Front Office and the cashier will tell the percentage.G: All right. Thank you.Situational DialogueDialogue TNotes1 We are very pleased that you have chosen our hotel for your exhibition.非常高兴你们选择本店作为你们展览会的展地。2 We ll do o

18、ur best to make your exhibition a success.我们会尽量协助你们取得展览的成功。3 The meeting room will be charged for a minimum of half a day.会议室的收费至少以半天计算。4 Do I have to pay something in advance? 需要预付吗？Notes1 We are very pleased thSituational DialogueUseful ExpressionsFor a Receptionist1. Everything you need will be r

19、eady on this Friday, will you come and check it then?所有你们需要的东西都会在本周五准备好， 届时您会过来检查一下吗？2. We have a multi- function hall that can accommodate three hundred people at a meeting and for holding buffet or cocktail parties.我们有多功能的大会议厅， 可供三百人开会， 也可用于举行冷餐会或鸡尾酒会。Situational DialogueUseful ExpSituational Dial

20、ogueUseful ExpressionsFor a Receptionist3. Perhaps you can talk to her in more detail about your cocktail and buffet parties.关于鸡尾酒会和自助餐招待会问题您可以和她谈得更具体一些。4. Could you give me more details about your requirements for the cocktail and the buffet, such as the number of guests and the exact time?关于你们需要举办

21、鸡尾酒会和自助餐招待会问题， 您能否说得更具体一些？例如客人的具体人数和举办的确切时间。Situational DialogueUseful ExpSituational DialogueUseful ExpressionsFor a Receptionist5. The cost for the cocktail is two hundred ninety RMB per person and three hundred RMB each for the buffet.鸡尾酒会每位是290元， 自助餐每位是300元。6. We ll arrange the meeting rooms and

22、 guest rooms for you.我们将会给你们安排一下会议室和客人的房间问题。Situational DialogueUseful ExpSituational DialogueUseful ExpressionsFor a Receptionist7. One thousand RMB per night for a standard suite and six hundred eighty RMB for a standard room.每个标准套房， 每晚人民币1000元； 每个标准房间为680元。8. May I know when you will have the pla

23、ces ready and how long you will use them?您能不能告诉我们这些场所你们要花多少时间布置， 打算用多久？Situational DialogueUseful ExpSituational DialogueUseful ExpressionsFor a Receptionist9. We are very pleased that you have chosen our hotel for your exhibition.非常高兴你们选择本店作为你们展览会的展地。10. Wish you every success in your exhibition.祝展

24、览会万事顺利！Situational DialogueUseful ExpSituational DialogueUseful ExpressionsFor a Client1 I m from the IBM Shanghai Office.我来自于IBM上海分公司。2 Our company is going to hold an exhibition in Shanghai in the middle of December.我们公司打算12月中旬在上海举行展览会。Situational DialogueUseful ExpSituational DialogueUseful Expre

25、ssionsFor a Client3.We need a large hall for holding a convention, and several smaller meeting rooms for discussions.我们需要一个举行大会的大会议厅和一些供讨论用的小会议室。4.We need to use the hall for three days from the fifteenth to the seventeenth of December.12月15日到17日， 我们需要租用三天。Situational DialogueUseful ExpSituational D

26、ialogueUseful ExpressionsFor a Client5.I ll reconfirm the exact number one day before.会议的前一天我会把确切的人数重新确定。6.May I know the terms, please?请告诉我具体的收费条件好吗？Situational DialogueUseful ExpSituational DialogueUseful ExpressionsFor a Client7.I would like to reserve rooms for our office use during our exhibiti

27、on here in Shanghai and rooms for our guests attending the convention.我想预定一些房间， 作为我们在上海举行展览会期间的办公用房和参加大会的客人用房。8.We need two suites for our office and one hundred fifty double rooms for our guests.我们需要两套办公用房和150套供客人住的双人房。Situational DialogueUseful ExpSituational DialogueUseful ExpressionsFor a Client

28、9.Could you give me the rate, please?请告诉我收费标准好吗？10. Do I have to pay something in advance?需要预付吗？Situational DialogueUseful ExpWriting-skillTips for ReferenceIf you need to write an invitation letter to some potential participants of an exhibition fair, thefollowing details should be taken into consi

29、derations:1. State the occasion, date, time, and place. Include addresses and a map if necessary.2. Mention if refreshments will be served. List any charges that may apply.3. Offer a telephone number for RSVPs.4. If there is a dress code, state the preferred dress in the lower left-hand comer of the

30、 card.5. Express that you are looking forward to seeing the person.6. Make sure you send out your invitations with ample advance notice.Writing-skillTips for ReferencWriting-skillSample 1Writing-skillSample 1Writing-skillSample 2Writing-skillSample 2Writing-skillWriting PracticePlease write an exhib

31、ition invitation letter on the following basis: Time： From 9:00 a.m. to 15:00 p.m. on September 1st; Place: The function hall on the 2nd floor of the Grand Hotel. You want to invite one of your company s client George Smith to participate in the 2015 International Tourism Promotion Exhibition.Writin

32、g-skillWriting PracticeExercises1. Read aloud until you can say it from memory, then translate it into Chinese.There are many benefits to be derived from exhibiting at a show. Typically held on an annual or biannual basis, it is an exciting look- forward- to event: everyone is wondering what it will

33、 be like, who shall be there, what will be different and new, what may happen and so on. Just by being there, you can help to establish, change or maintain you reputation and status in the field. In many instances you almost have to be present to“keep up with the Joneses” .Your absence could be view

34、edcorrectly or incorrectlyas a bad sign, possibly even of impending business failure.Exercises1. Read aloud until yExercises2. Listening TasksTask One: Listen and fill in the blanks with what you hear and then do a pair-work to practice it orally.A: a P&R Dept. officer B: a guestA: May I help you, s

35、ir?B: Our company is going _ in the middle of December. We need a large hall for _ a convention and several small meeting rooms for _.A: We have a multi-function hall that can _ 300 people.B: That s fine!A: How many small meeting rooms do you need?B: Three. May I _, please?A: 800 RMB for _￥500 for e

36、ach _ per day.B: Shall I _ to reserve the rooms?A:Yes, sir.hold an exhibitionholdingdiscussions holdknow the termsa large hallsmall meeting roompay a depositExercises2. Listening TasksA:Exercises2. Listening TasksTask Two: Listen to a typical public announcement made at an airport or on an airplane,

37、 then fill in the blanks with what you hear.Sanya Serenity Marina has seven _ and one grand ballroom to provide a modern conference experience. Conference equipment includes _, etc. In addition, the center has a 8,800m2 _ capable of holding yachts, cars, and other products for display. The center ha

38、s complete meeting facilities set in an _ and offers personalized services, _, conferences, and exhibitions of any kind.multifunctional meeting roomsspeakers, projectors, high-speed wireless internet accessseaside exhibition platform elegant coastal environmentmaking it the perfect place to hold mee

39、tingsExercises2. Listening TasksSExercises3. Read the following passage and decide whether the statements are true ( T ) or false ( F ).The convention and exhibition business is very profitable for the hotel industry. A convention guarantees a good occupancy rate for the hotel over a period of at le

40、ast several days. In addition, the special exhibit and meeting areas are rented by the sponsoring organization for a fee, and the people attending the convention and exhibition also generate more business in the hotel s restaurants, bars and shops. For most people, in fact, a convention or an exhibi

41、tion is a combination of business and pleasureThere are many types of the exhibitions such as the trade exhibition, the private exhibition etc. Not surprisingly, each particular type of exhibition has its own individual benefits to offer to exhibitors. And you may choose anyone you like for your pro

42、duct. By holding a large-scaled exhibition, you may help to establish, change or maintain your reputation and status in the field.Exercises3. Read the followingExercises3. Read the following passage and decide whether the statements are true ( T ) or false ( F ).(1) The convention and exhibition bus

43、iness is very profitable for a hotel. (2) The hotel always gives preferential rates to guests who rent rooms on a long-term basis.(3) You may maintain your reputation in the field only by the quality of your product.(4) The hotel needn t provide the guest rooms for the clients who will attend a conv

44、ention or anexhibition. (5) There are potential benefits for other departments of the hotel by holding a convention. TTFFTExercises3. Read the followingExercises4. Role PlayA client goes to a hotel and talks to the front office manager, saying that he wants to reserve a large hall for a convention a

45、nd 50 guest rooms for the delegates to the conventions, then tells the manager what are the specific requirements of the hall, such as its standard, the equipments, price, services available, etc. As the front office manager, you answer the clients questions and make sure you understand all the clie

46、nt s need.Exercises4. Role PlayA clienExercises5. Translation(1) 酒店应协助会议主办方布置好会场。(2) 我们饭店为客人提供各种服务以及多种娱乐设施。The hotel should offer hands to assist the organizer of the meeting to arrange the conference room.Our hotel offers all kinds of services and many recreational facilities to the guests.Exercise

47、s5. Translation(1) 酒店Exercises5. Translation(3) 我们有个多功能大厅， 可以用来开会， 也可用来举行招待会。(4) 会前， 酒店服务员应按客人的要求准备好茶点、 便笺， 调适好各种会务设施。We have a multi-function hall, which can be used for holding a meeting as well as a reception.Before a meeting, hotel clerks should prepare refreshments, note- paper and adjust all m

48、eeting facilities.Exercises5. Translation(3) 我们Exercises5. Translation(5) 请在会议桌上放置姓名牌和果盘。(6) 会议室的租金是人民币每天800元。Please put all the name-cards and trays of fruit on the table of the conference room.The rental fee of a meeting room is 800 Yuan/ per day.Exercises5. Translation(5) 请在Text BCostumes of Ethn

49、ic MinoritiesClothes of Chinese ethnic minorities are flowery, colorful, extremely exquisite, and highly distinctive. They play an important role of the rich history and culture of the ethnic groups.Materials of Chinese Ethnic CostumeEvery aspect of their garments, such as raw materials, textile tec

50、hnology, fashion and decoration, retains a distinct characteristic of the ethnic group and the locality. The Hezhen ethnic minority people, who mainly make a living on fishing, used to make clothes with fish-skin. The hunting ethnic groups, such as Oroqen and Ewenki, used roe skin and animal tendon

51、to stitch up their clothes. The Mongolians, Tibetans, Kazakstans, Yugurs, etc., who are mainly engaged in stockbreeding, make their apparel mostly from animal skin and hair. And, farming ethnic minorities usually take the locally produced cotton or hemp thread as raw materials to spin cloth and silk

52、 and make clothes.Types of Chinese Ethnic CostumeThere are numerous clothing designs and forms in Chinese ethnic minorities. Generally speaking, they can be classified into two types: long gowns and short clothes. People usually wear a hat and boots to match long gowns, and shoes to match short clot

53、hes. The gowns take various forms: the high-collar and big- front type worn by the Mongolian, the Manchu, the Tu and so on; the collarless tilted-front type worn by the Tibetan, the Moinba etc.Text BCostumes of Ethnic MinorText BCostumes of ethnic minorities vary greatly not only with different nati

54、onalities, but also with different branches and different regions within the same ethnic group. Difference can be seen from province to province, from county to county, and even from village to village. Costume is the most obvious symbol of an ethnic group, and in the history, many ethnic groups wer

55、e named just according to their garments.In a vast country like China, with so many ethnic groups and an unbalanced social development, styles of clothes vary a lot due to different economic lives, cultural levels, natural environments and geographical conditions and climatic conditions. This is one

56、 of the characteristics of folk garments.Text BCostumes of ethnic minText BVocabularyexquisiteadj.精致的， 细腻的， 强烈的costumen.服装garmentn.衣服rawadj.未加工的， 原始的textilen.纺织品roen.獐鹿localityn.地区， 位置Text BVocabularyexquisiteadj.精Text BVocabularytendonn.筋腱stitchv.缝合stockbreedingn.畜牧业appareln.衣服hempn.大麻 （植物）tiltedad

57、j.倾斜的gownn.长袍， 长外衣Text BVocabularytendonn.筋腱stitNotes1.Clothes of Chinese ethnic minorities are flowery, colorful, extremely exquisite, and highly distinctive. 中国少数民族的服装多有花卉图案， 色彩鲜艳， 精致细腻， 特色鲜明。2. The Hezhen ethnic minority people, who mainly make a living on fishing, used to make clothes with fish-

58、skin.主要以捕鱼为生的赫哲族人， 过去常常用鱼皮来制作衣服。3. The hunting ethnic groups, such as Oroqen and Ewenki, used roe skin and animal tendon to stitch up their clothes. 鄂伦春族和鄂温克族由于过去主要从事游猎和畜牧业， 衣服多以动物的皮、 毛和兽筋线制作。4. the collarless tilted-front type worn by the Tibetan 藏族人穿的无领斜襟的长袍。其服饰基本结构为肥腰、 长袖、 大襟的长袍。5. Costumes of et

59、hnic minorities vary greatly not only with different nationalities, but also with different branches and different regions within the same ethnic group. 不同民族间服装风格各异， 不仅如此， 同一少数民族的服装在不同的分支、 地区差别也相当大。Notes1.Clothes of Chinese ethText BExercises1. Answer the following questions according to the text.(1

60、) What are the typical traits of Chinese ethnic minorities clothes?(2) Are there any connections between the garments of ethnic minorities and their locality?Clothes of Chinese ethnic minorities are flowery, colorful, extremely exquisite, and highly distinctive.Garments of ethnic minorities retain d