银行柜面英语对话

顾客银行取10000元人民币,银行职员请他出示相关身份证明和填写取款单,并输入帐户密码.顾客开初输错了密码,但此后想起来了.银行职员咨询顾客需要什么面值的钱币.顾客见告职员他要5000元百元面值的钞票,3000元五十面值的钞票,其他的要小面值的钞票A:Hello,whatcanIdoforyou?B:I’dliketowithdraw10000RMB,hereisthewithdrawalslip.A:Ok,pleaseenteryourcodenumber.B:Ok.A:Sorry,thecodenumberiswrong.B:Oh,I’msorry.Letmesee,maybeIcangiveyouanothernumber.A:It’scorrecttheway,howdoyouwantyourmoney?B:Pleasegiveme5000RMBinone-hundernotsand3000RMBinfiftynotsandtheotherinsmallnots.A:Noyouare.B:Thankyou.二、CueCardB(forStudentB)Situation:YouarethebankclerkandisreceivingyourcustomerYouaregoingto:Introducethecurrentaccountsandfixedaccountsforindividuals;Givesomeadvicetoyourcustomer;Askthecustomertofillintheapplicationformandshowhis/herIDcard.提示卡B（给同学B）情形：你是银行职员，正在招待一位顾客。你要给顾客介绍个人活期存款和按期存款，而且给她供给建议。而后请顾客填写申请表并向他出示他的账号。这个翻译是对的，可是最后一句，不是“并向他出示他的账号”而是要求客人出示他/她自己的身份证。（ID卡，也能够是身份证明文件）三、CueCardB(forstudentB)Situation:Aftertourism,youcometothebanktoexchangethemoneyYouaregoingto:Expressyourpurposeandaskthecurrentexchangerate;Fillintheexchangememo;CheckthemoneyandkeeptheexchangememoA：Goodmorning，sir，Canihelpyou？B：Iwanttoexchangetheaboutthecurrentexchangerate?A:OK,currentexchangerateis...................andyouneedtofillintheexchangememoifyouwanttoexchangemoney,hereyouare.B:you.1．问答DIALOGUEClerk:Hello,whatcanIdoforyou?（Yes?）职员：您好，请问您要办理什么业务？Customer:Pleasetellmemybalance.顾客：请帮我查问一下帐户余额。职员：您讲慢些好吗？Clerk:pleasespeakslowly.Clerk:Pleasewriteitdownonthepaper.职员：您用纸写下来好吗？Clerk:Yes,sir（miss）,waitamomentplease.职员：好的，先生（小姐），请稍等。Clerk:YourbalanceatthebankisRMB5,000.职员：您在本行的帐户余额是人民币5000元。Customer:Mymagcarddoesnotwork,pleasetakealook.顾客：我的银行磁卡出现故障了，能帮我看一下吗？Clerk:Noproblem,themagcardislocked,showmeyourpassport,Iwillhelpyouout.职员：问题不大，您的银行磁卡被锁住了，请出示护照，输入密码就能够给您解开。Clerk:Themagcardneedmoremagnetism,itisoknow.职员：您的银行磁卡需要加磁，此刻加好了。Customer:Iwanttoclosemyaccountwithyou.顾客：我想结束在你们这儿的帐户。Clerk:Pleasegotothenumber6counter.职员：请到6号柜台办理.Clerk:Pleasegototheopencounter.职员：请到大厅开放式柜台办理。Clerk:Pleasetakeaseatoverthereforamoment;ourclientmanagerwillhelpyou.职员：请先在大厅歇息一下，立刻会有客户经理来帮助您。Customer:Iwouldliketo,thanks.顾客：好的,感谢。2．存款DEPOSITClerk:Howmuchcashdoyouplantodepositinyouraccount?职员：您有多少钱要存入呢？Customer:Iwanttodeposit300yuaninmyaccount.顾客：我想在我的户头上存300元。Customer:Pleasetellmetheprocedureforopeningasavingsaccount.顾客：请告诉我开个积蓄帐户需要什么手续。Clerk:Pleasefillinthedepositingform,thesumofmoneyaddressandprofessionalunit.

，yourname,职员：请填张存款单，写明数额、姓名，地点和工作单位。Clerk:Pleasefillinyourname,thenumberofthecertificateandyourtelephone.职员：请写上您的姓名、证件号码和联系方式。Clerk:Wordsandfiguresdiffer.职员：您填写的文字与数字不符。Clerk:Signaturesdiffer.职员：您的署名有误。Clerk:keepyourreceiptplease.职员：请收好票据.Clerk:Hereisyourpassbook.Pleasebringitbackwhenyoudepositorwithdrawmoneyanytimeyoulike.职员：这是您的存折，此后存取款时请带来。Clerk:Keepthepassbook(magcard)wellandinformuswheneveryouloseit.职员：请保存好存折（银行卡），若丢失请告诉我们。Customer:Thankyouverymuch..顾客：特别感谢。Clerk:Notatall.职员：不客气。3．取款DRAWClerk:yes?职员：您好.Customer:excuseme,Canyouhelpme?顾客：对不起，能帮我个忙吗？Clerk:itismypleasure.PleasetellmewhatIcandoforyou.职员：很快乐为您效力，请告诉我能为您做什么。Customer:Iwanttowithdraw8000RMBfrommydepositaccount.顾客：我要从我的帐户支取8000元人民币。Clerk:Sorry,nosufficientbalance,thebalanceis6000RMB.职员：对不起，您户头中没有足够的余额，只有6000元。Customer:Iwanttowithdraw5000RMB.顾客：取5000RMB好了。Customer:Iwanttodraw10，000-dollarand30，000RMB.顾客：我从卡上取1万美金和3万元人民币。Clerk:Pleaseshowmeyourpassport。职员：请出示护照。Clerk:passwordplease.职员：请输入密码。Clerk:pleasesignyourname.职员：请署名。Clerk:pleasecheckcarefully.职员：请盘点一下现金.Customer:Thankyouverymuch.顾客：特别感谢。Clerk:Notatall.职员：不用谢。4．兑换EXCHANGECustomer:Canyouchangemesomemoney,please?顾客：可否请你给我兑换一些钱？Clerk:Whatkindofcurrencydoyouwanttochange?职员：要换哪一种钱币？Customer:PleasechangesomeRMBfrommy.dollars’account.顾客：请帮我把帐户里的美圆兑换一些人民币。Clerk:Pleasetellmehowmuchyouwanttochange.职员：请告诉我你要换多少。Customer:Pleasechange3000RMB.顾客：我想兑换出3000人民币。Clerk:TakeCashordepositinyourcard(passbook)?职员：请问您兑换后要取走人民币现金仍是存入卡（折）里？Customer:I'dliketotakecash(depositinthecard<passbook>).顾客：我想取现金。（我存到卡<折子>里）Customer:What'stheexchangeratetoday?顾客：今日的兑换率是多少？Clerk:Ifyou'llwaitamoment,theratesofexchangeisabout1:8.职员：请等一会儿，美圆和人民币的兑换率是1：8左右。Customer:I'dliketobreakthis100RMB.Couldyougivemesomesmallnotes?顾客：请把这张100人民币换开，给我一些小票好吗？Clerk:Howwouldyoulikeit?职员：你要什么面额的？Customer:Three20s,some10sand5s,please.顾客：请给我3张20元和几张10元和5元的。Customer:Thanksalot.顾客：特别感谢。Clerk:Mypleasure.职员：不用谢。5．收费CHARGECustomer:Excuseme,Iforgetthepasswordofmycard.顾客：对不起，我忘掉卡的密码了Clerk:Reportlossofthemagcardplease.职员：请办理挂失手续费。Clerk:Doyourememberthenumberofthemagcard?职员：您的卡号是多少？Clerk:Pleasepay15yuan,includes5yuancostand10yuanhandlingcharge.职员：请支付15元，包括换卡工本费5元，挂失手续费10元。Customer:Doyouchargeforremit?顾客：汇款你们罢手续费吗？Clerk:Yes,wedo,1%ofthesum,from1yuanto50yuan.职员：是的，我们罢手续费，我们依据1%金额收取，最低1元，最高50元）。Customer:Icomeforpayingmytelephonecost.顾客：我来交电话费。Clerk:Showmethenumberofthetelephone.职员：您的电话号码是多少？Customer:Icomeforpayingmygascost.顾客：我要交煤气费。Customer:Icomeforpayingmyelectricitycost.顾客：我要交电费。Clerk:Pleaseshowmeyourcard。职员：请出示卡片。支票结算T:Hello!MayIhelpyou?您好，您有事需要帮忙吗？C:Yes,Ihopeso.IneedsomemorecashformyvisitinChina.MayIcashatraveler'scheckhere?噢，是这样的。我需要些现金，在中国参观时使用。我能在这儿兑现旅游支票吗？T:Ofcourse.We'dbehappycashitforyou.自然，我很愿意为您兑现。Iwasgoingtocashitatthehotel,butoneofmyfriendssaidthatbanksalwaysgivebetterexchangerates.我本来打算在家旅店兑现，但我朋友说银行的兑现率往常有点高Whatkindofaccountdidyouhaveinyourmind?你想开哪一种帐户？Doyouliketoopenacurrentaccount?你想开一个活期存款帐户吗？Adepositorcurrentaccount?按期仍是活期？Pleasetellmehowyouwouldliketodeposityourmoney.请告诉我你想存何种户头？There'saservicechargeforthecheckingaccountbutnochargeforthesavings.支票户头要收伏务费，现金户头不收。Ourminimumdepositforasavingsaccountis100dollars.我们积蓄存款的最低存款额是100美圆。Fiveyuanistheminimumoriginaldeposit.最低起存款额是5元。Youcanopenasavingsaccountatanytimewithaninitialdepositof50dollars.你可随时以50美圆的起存额开立积蓄帐户。Evenoneyuanisallright.甚至一元也能够起存。Hereisyourpasbook.Pleasebringitbackwhenyoudepositorwithdrawmoneyanytimeyoulike.Keepitwellandinformuswheneveryouloseit.这是你的存折，存取款时请带来。保存好存折，丢失请告诉我们。Ishouldliketoopenacurrentaccount.我想开一个活期存款帐户。IneedacheckingaccountsothatIcanpaymybill.我需开个支票帐户，这样就能付帐。We'dliketoknowhowweopenachecking-savingsaccount.我们想知道怎样开一个支票积蓄帐户。Ihaveacheckingaccounthere.我在这里有一个支票存款帐户。IthinkI'dlikeadepositaccount.我想要开个按期存款帐户。CanIopenacurrentaccounthere?我可否在这儿开个活期存款帐户？Iwanttoopenadepositaccountwithyou.我要开个积蓄帐户。I'dliketoopenadepositaccountwithyou.我想在你们这儿开个按期存款帐户。Couldyoutellmethedifferencebetweenasavingsaccountandacheckingaccount?请告诉我积蓄存款与支票存款的差别好吗？Pleasetellmetheprocedureforopeningasavingsaccount.请告诉我开个积蓄帐户需要什么手续。Will100yuanbeenoughforaminimumdeposit?元作最低存款额够吗？I'dliketoknowwhethera200yuandepositwillbeenoughforopeningacheckingaccount.我想知道开一个支票帐户200元存款能否够。Couldyoutellmehowtooperatethisaccount?请告诉我怎样经管这个帐户好吗？Isthereanyminimumforthefirstdeposit?第一次积蓄有最低限额吗？Howmuchdoeseachaccountcost?每个帐户要花多少钱？UsefulPhrasescurrentdeposit,currentaccount活期存款fixeddeposit,fixedaccount按期存款fixeddepositbyinstallments零存整取jointaccount联名存款帐户toopenanaccount开户头Whatkindofaccountdidyouhaveinyourmind?你想开哪一种帐户？Doyouliketoopenacurrentaccount?你想开一个活期存款帐户吗？Adepositorcurrentaccount?按期仍是活期？Pleasetellmehowyouwouldliketodeposityourmoney.请告诉我你想存何种户头？There'saservicechargeforthecheckingaccountbutnochargeforthesavings.支票户头要收伏务费，现金户头不收。Ourminimumdepositforasavingsaccountis100dollars.我们积蓄存款的最低存款额是100美圆。Fiveyuanistheminimumoriginaldeposit.最低起存款额是5元。Youcanopenasavingsaccountatanytimewithaninitialdepositof50dollars.你可随时以50美圆的起存额开立积蓄帐户。Evenoneyuanisallright.甚至一元也能够起存。Hereisyourpasbook.Pleasebringitbackwhenyoudepositorwithdrawmoneyanytimeyoulike.Keepitwellandinformuswheneveryouloseit.这是你的存折，存取款时请带来。保存好存折，丢失请告诉我们。Ishouldliketoopenacurrentaccount.我想开一个活期存款帐户。IneedacheckingaccountsothatIcanpaymybill.我需开个支票帐户，这样就能付帐。We'dliketoknowhowweopenachecking-savingsaccount.我们想知道怎样开一个支票积蓄帐户。Ihaveacheckingaccounthere.我在这里有一个支票存款帐户。IthinkI'dlikeadepositaccount.我想要开个按期存款帐户。CanIopenacurrentaccounthere?我可否在这儿开个活期存款帐户？Iwanttoopenadepositaccountwithyou.我要开个积蓄帐户。I'dliketoopenadepositaccountwithyou.我想在你们这儿开个按期存款帐户。Couldyoutellmethedifferencebetweenasavingsaccoun