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第第页共8页but⋯"or"Excuseme,butcouldyou ⋯?"Forexample,"I'msorrytobotheryou,butlorderedpotatosoup,notvegetable."Phrasingyourcomplaintasaquestionalsohelps.37. “Couldyouhelpme?ljustboughtthisphonecaseyesterday,butit'scracked. ”Thereisnofasterwaytomakesomeonedefensivethanbyblamingthem.Usethephrase."Iknowthisisn'tyourfault,but⋯”or“Therehasbeenamisunderstanding.3”9. Blamingpeopleisn'tasimportantasgettingaproblemfixed!Therearehonestmistakes,butattimessomeonemaytrytotakeadvantageofyou.Inthatcase,don'tsay"Hey!You'retryingtocheatme!"Instead,usethephrase,"Iunderstoodthat⋯"Forexample."Iunderstoodthattheservicechargewasincludedintheprice.Thengivethe”personachancetoanswer.Ifyoudon'tgetwhatyouwantwithpoliteconversation,asktospeaktoamanagerorsupervisor.40. .A.Whentryingtocorrectaproblem,don'tblame(责备) thepersonyou'retalkingto.Peopleliketobeaskedratherthantold!Butusually,you'llfindthatpolitewordsandasmilewillresolveasituation.Thesekindsofexperiencesmakeyouwanttocomplain.ThesephrasesletpeopleknowyouareonlyangryatthesituationConsumersshouldcomplaininpersonwheneverpossible.第Ⅱ卷(满分 60分)Ⅳ.综合填空(共 20小题,A每小题2分,B每小题1分,C每小题1分共25分)用所给词的适当形式填空。每词限用一次。( 10分)require,organize,wait,connect,sellJackisagoodlearnerbecausehealways whatheneedstolearnwithsomethinginteresting.EnglishDayiscoming,andwe anEnglishpartysoon.He tohandinhissciencereportlastweek.Thewriterissopopularthathe morethan200,000bookssofar.—WhereisGrace?—Sheisatthegateofthetheatre.She inlinetobuytickets.TOC\o"1-5"\h\zB.根据句意和所给汉语完成句子 ,每空一词。( 5分)Johnisan (诚实的) youngman.Therearemanygreat (发明) aroundus. (古代的) emperorsbuiltthewalltoprotecttheircountry.Theriverisaboutfourmeters (深的) .Theartteacherissitting (在⋯中)thechildren.\o"CurrentDocument"C:短文填空,每空一词只能选一次,有两词是多余的。( 10分)well,sleeping,later,carefully,means,themselves,wants,yourself,without,easier,or,beYouprobablythinkyouwillneverbeatopstudent.Infact,anyonecanbecomeabetterstudentifheorshe51. to.Ifyoucanuseyourtimewell,youmayimproveyourstudy5 2. muchwork.Here’show.Firstofall,findagoodplacetostudyinthehouse.Itcan53. adeskorjustacornerofyourroom.Nogames,radio,MP354. television.Whenyousitdowntowork,thinkonlyaboutthesubject.Next,makegooduseofyourtime.Listen55. inclasstowhattheteachersays.Carefullisteninginclass56. lessworklater.Youalsoneedtotakenotesinclass,becauseitcanmakeit57. foryoutorememberwhatyouhavelearned.Atlast,planyourtime58. .Youshouldmakealistofthingsthatyouhavetodo.Firstwritedownthetimeforeating,59. ,dressing,etc.Thendecideonagoodtimeforstudying.Ofcourse,studyingshouldn’ttakeallofyourtime.Don’tforgettoleave60. enoughtimeforhobbies. 52. 53. 54. 55. 57. 58. 59. 60. Ⅴ.阅读表达 (共20分) AHaveyoueverthoughtofusingplantswhenyouwanttomakeyourroomsmorebeautiful?Indoorplantsaregreatforaddinginteresttoaroomandareespeciallyhelpfulwhenusedfordecoratingsmallrooms.HaveyoueverthoughtTheseplantscanbeeitherlivingorartificial(人造的).Youcanchooseeitherofthem.Ifyouchoosetodecorateyourhousewithlivingplants,thenyoushouldknowthatyouhavetotakecareoftheplants.Livingplantswillneedwatering.Youshouldkeepthematproper(合适的) roomtemperatureortheymaydie.Clearingoutthedeadplantswillcostyoutimeandmoney.Pleasetakegoodcareofthelivingplants.Ifyouareapersonthatisverybusyandyetwantplantstomakeyourworkplacebrighter,thenyoucanchoosetodecorateitwithsilkplants.Theseplantsaremadeofsoftsilk.Theylooklikerealplantswhethertheyareinahangingbasketorsittingonadeskinyourworkplace.Silkplantsneedlittlecare.Butyoushouldoftencleanthemsotheywon ’tlookdirty.任务一: 根据上下文选出第一段中划线单词 “decorating汉意正确的选项。(” 1分) a.拆除 b.装饰 c.奖赏任务二: 将第二段中划线句子 “Youcanchooseeitherofthem.译成汉语。” (2分)任务三: 从文中找出与 “Youwillspendtimeandmoneytoclearoutthedeadplants.意思相近的句子。” (2分)任务四: 根据上下文写出第三段中划线代词 “it所指代的内容” :(1分)任务五: 根据短文回答问题: Whataresilkplantsmadeof?(2分)TOC\o"1-5"\h\z任务六: 根据短文内容填空,每空不超过两个词。( 2分)Livingplantsneed whilesilkplantsneed .B阅读下面的短文,按要求完成各项任务。 (共 10分)IntheUSA,therearemanykindsofrestaurants.Fastfoodrestaurantsareveryfamous.YoucanfindMcDonald’sandKentuckyFriedChickenaroundthecountry.Youlookatamenuabovethecounter,andsaywhatyou ’dliketoeat.Youpaythepersonwhoservesyou.Youtakeyourfoodandsitdownortake itaway.There’snoneedtoleavetiap.Inacoffeeshopyousitatthecounteroratatable.Youdon’twaitforthewaitresstoshowyouwheretosit.Sheusuallybringsyoucoffeewhenyousitdown.Youtellherwhatyou’dliketoeatandshebringsittoyou.Youpaythecashierasyouleave.Inafamilyrestauranttheatmosphereiscasual,butthewaitressshowsyouwheretosit.Oftenthewaitresstellsyouhername,butyoudon ’tneedtotellheryours.Ifyoudon ’teateverything,yougivesyouadoggybagtotakeyourfoodhome.Youaddanextrafifteenpercenttothebillasatip.Intopclassrestaurants,youneedareservationandyouneedtoarriveontime.Thewaitershowsyouwheretosit.Ifyouhavewine,hemayaskyoutotasteit.Youcanonlyrefuseitifittastesbad,notifyoudonWhenyougetyourbill,checkitandthenaddfifteentotwentypercenttoitasatipforthewaiter.任务一: 根据上下文,写出第一段中划线代词 “it所指代的内容。(” 2分) 任务二: 选出第一段中划线单词 “tip汉意正确的选项。” (2分) a.小费 b.意见 c.柜台TOC\o"1-5"\h\z任务三: 根据短文内容回答问题: Howmanykindsofrestaurantsarementioned(提及) ?(2分) 任务四:根据短文内容回答问题 :Inwhichkindofrestaurantsdoesthewaitressoftentellyouhername?(2分) 任务五: 根据短文内容填空。( 1分)Intopclassrestaurantsyouneedto .任务六: 根据短文内容判断正( T)误( F)。( 1分) Intopclassrestaurants,youcanaddfifteentotwentydollarsasatipforthewaiter.VI.根据汉意完成单词。 (5分)I’llbuyapresentformyfather ’s 四十 )_b_ir_th_d_a(y。Itisoneofthebest (建议)thatIhavereceivedHisfatherhasbeen (死)forfiveyears>Oldpeopleshouldbespokento (礼貌)Thegamecouldbeplayedonthe (木头)floor.VII.语法填空 (共10小题;每小题 1分,满分 10分)阅读下面短文,在空白处填入 1个适当的单词或括号内单词的正确形式。Manypeopleareunsureaboutexactlywhatmachinelearningis,buttherealtyisthatithasalreadybeenapartofeverydaylife.Smart1. (product)havealreadycomeintopeople'slifeinthefollowingfields.Onthephone.Usingspokenorderstoaskthephonetosearchforinformation,2. (make)acallandsoonalldependonthetechnologysupportedbymachinelearning.Intheshoppingbasket.Manyof3. (we)arefamiliarwithshoppingrecommendations(购物建议 ).4. example,asupermarketmayremindustobuycheeseonline.Intheemail.Machinelearningcanalsobeusedtotell5. (difference)items.Thismakesituseful6. separatingthee-mailswewanttosee
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