案场人员英语基本口语培训教材

案场英语基本口语培训课件基本单词WaterTeaCoffeeCokeSpriteOrangejuice基本单词

Sir先生

Madam女士WashroomRestroomBathroomHi/HelloSorryOkPlease您好对不起好的请Pardon不好意思，请在说一遍好吗基本短语早上好Goodmorning下午好Goodafternoon晚上好Goodevening不用谢YouarewelcomeMypleasure谢谢Thankyou/Thanks不好意思，打扰一下Excuseme再见Goodbye没问题Noproblem停车场常用语Parking先生，不好意思，这里不能停车Excuseme,sir.Youcan'tparkhere.您可以停在那边Pleaseparkyourcarthere.请过来这边ComehereCar小汽车VehicleGoaheadTurnleftTurnright直走左转右转门口接待常用语您好Hi/Hello/Howdoyoudo?很高兴见到您Nicetomeet

you!请进Pleasecomein.您先请

Afteryou,please这边请Thisway,please.需要帮忙吗MayIhelpyou？注意脚下Mindyourstep.请跟我来Pleasefollowme.别担心，我来处理Don’tworry，leaveittome.祝您玩得愉快Haveaniceday.感谢您的光临Thanksforcoming.再见Byebye/Goodbye.祝你好运Goodlucktoyou..大堂接待常用语请坐Haveaseat,please.请问喝点什么?

Whatdoyouwanttodrink?Doyouneedsomedrinks?给我一杯咖啡/水Acupofcoffee/water需要加冰块吗？Doyouneed

anyice？放一点就可以了Justalittle.请稍等片刻Justwaitamoment.给您Hereyouare,sir还有别的需要吗Anythingelse?IsthereanythingelseIcandoforyou不用了，谢谢No,thanks!

打扰一下Excuseme请问还需要添加吗？Wouldyoulikesomemore？好的yes,please

!简单对话——询问周边环境请问您有什么需要吗？WhatcanIdoforyou?请问附近有没有……银行、健身会所、学校、超市Istherebank/gym/school/markethere?Howaboutthetransportationhere.请问交通情况怎么样？交通很便利，附近有飞机场、高铁站以及地铁Verygood,Thereistheairport/railway/subwayHowlongwillittake?多长时间能到达Howfarisit?有多远Tenminuteswalking/driving步行十分钟就到了简单对话——询问方位WherecanIfindtherestroom(toilet)?Wherearetherestrooms?洗手间在哪里？It’soverhere(there).在这边（那边）Onthefirst(ground/second)floor.在一楼（地下/二楼）Aroundthecorner.在拐角。Oppositetothestairway.在楼梯对面。It`sonyourleft(right).在您左边（右边）。Pleasegoupstairs.请走楼梯上去。简单对话——叫车服务Wouldyoulikemetocallataxiforyou?

需要为你叫辆车吗？Yes,thanks好的，谢谢Whereto,Sir?请问到哪里？

ShanghaiPudongInternationalAirport浦东机场OK.Justamoment,please请稍等Sorrytohavekeptyouwaiting,sir.不好意思没让您久等了OK,thankyouverymuch.非常感谢Youarewelcome,sir.Haveanicetriphome!

不客气先生，祝你一路平安。无法应答的情况我的英语不太好MyEnglishispoor.您能再讲一遍吗?Pardon?请问您会讲中文吗？CanyouspeakChinese?我听不太懂Id