企业应用整合异构应用的业务流程自动化

企业应用整合---异构应用的业务流程自动化遗留应用的整合企业中还有大量的遗留应用系统，如何将它们与新开发的应用整合起来。通过异构系统的整合，保护现有的投资，还可以方便地产生新的商务流程从而带来新的利润！应用的整合为什么重要?是为了:把事情做得更好AutomateExistingProcesses做一些新的事情ProvideNewServices最终目的是:节约费用TakemanualInterventionoutofaProcess(OrderFulfillment,Inventorymanagement,etc.)CoordinatebetterwithSuppliers,BusinessPartners,orCustomers赚取新的利润ProvideNewProductsorServices(WebEnabled,(NewcombinationsofProducts,Services)ProvideBetterService(CompleteOn-lineLoanApproval,PurchasePCandOn-lineServicewithsingletransaction应用集成的“噩梦”InternalUsersCustomersSuppliersPartners“噩梦”的解决方案

EAI”涅磐”InternalUsersCustomersSuppliersPartnersEnterpriseApplicationIntegrationEnvironment流程驱动整合！InternalUsersCustomersSuppliersPartnersEnterpriseApplicationIntegrationEAI解决的五个问题基础构造:1.消息传递(Middleware)2.已有应用系统的接口(AdaptersorConnectors)3.将所有数据转换为“世界语”（共同的语言）4.翻译“世界语”，解决方言问题。真正的商务价值产生在业务流程自动化以后。5.协调多个系统–做什么？什么时候做？谁来做？等等。(管理异构系统之间的业务流成)iPlanetIntegrationServer特性由业界最好的技术组成：流程引擎AwardWinning-CrossRoads‘A’List基于业界标准-XMLandXSLTSunJavaMessageQueue–我们最好的消息中间件与OS/390主机系统由杰出的集成能力流程引擎具有非常好的处理能力–单隔引擎处理超过一百万的商务流程！轻量的适配器简单的适配器生成技术四种工作流（Workflow）Document/ImageWorkflow

ContractdevelopmentInformationfulfillmentChangemanagementEmbeddedWorkflow

ERPHRDesktopappsCollaborativeWorkflowMessagingbasedNewproductdevelopmentIssueresolutionSchedulingProductionProcessManagementReal-time,inProductionExtremeHighScalabilityZeroLatencyandStraight-ThroughProcessing工作流类型型Document/ImageWorkflowPlexusFloWareTibcoInConcertIBMMQSeriesIntegrator(formerlyFlowmark)EmbeddedWorkflowiPlanetProcessManagerSAPembeddedWorkflowBEAProcessIntegratorWebMethodsCollaborativeWorkflowLotusNotesMSOutlookProductionProcessManagementiPlanetIntegrationServerBTCellnet英国第二大大移动运营营商六百万注册册用户隶属于英国国电信（BT）面临的问题题:通过识别有有价值的用用户（可能能带来更多多的利润的的客户），，销售可以以在电话商商提供跟好好的服务吸吸引消费者者，降低““叛逃率””

CallcentreapplicationBilling(VMS)HardwareOrders(informix)OracleDatabaseBTCellnetFastSAVE:TheBusinessViewBTCellnetFastSAVE:BusinessProcessViewFrontOfficeBackOfficeReceivecallRetrieveCustomerdetailsSaveCustomerCustomMiddlewareBillingCustomerStartGetSubscriberInformationOracleDatabaseHardwareOrderHardwareOrdersUpdateBillingCustomMiddlewareBillingRecordCompletionFinishOracleDatabaseChallenge:ReducecustomerchurnratebyidentifyingprofitablecustomersandempoweringCSR’stoprovisionserviceswhileonthephoneSolution:AnEAIsolutionthatconsolidated12billingsystems,reducedinaccuratecustomerdata,andenabledzerolatencyflowofinformationiISIntegrationMCIWorldcomIntegratedOrderManagerRecordsStatusDecomposesOrderSendsComponentstoCOMsOn-goingOrderManagement,StatusandTrackingComponentOrderManagersCOMforeverylineofBusinessSeparateProcessforeachProductOthers...OrderEntry,CSR40+differentEntryPointsSiebel(Future)ProvisioningServiceInitiationExceptionHandlingLocalCOMLDCOMWirelessCOMMCIWorldcom-BusinessBenefitsReusableProcessFrameworkforAllAutomationProjectsLowerDevelopmentCostsHigherLevelsofAutomationinProcessFewerRejectsReducedExceptionHandlingShorterProvisioningTimesSystematizedAddingNewProductsandBundlestoMixNewProducts,BundlesDeliveredinLessTimeLowerTrainingCostsLessRamp-upTimeforNewCSRs竞争优势––给您您一些提示示我们的核心心优势:有实施大型型项目的成成功经验Open(XML,Java,CORBA,DCOM,JMQ,etc.)Robust,scalableprocessengineIntegrateddevelopmentenvironments(MoreTruewithForte4GLthanForteforJava,butFFJwillbefoldedinovertime)由全面的集成成/电子商务务解决方案(SunONE)具有很好的可可扩充性/性性能的流程引引擎:流程引擎––我们的传传统财产请注意:Workflow-DocumentorFileManagement,LowThroughput,emailbased,DBMS-CentricArchitectureversusProductionProcessManagement(Us)-Data-centric,highThroughput,TCP-IPMessages,MemoryResidentArchitecture大多数产平源源自于Workflow(DocumentManagementorCollaborative)–他们的性能被被过分夸大了了。请记住我们前前面所提的领领域特点;每每家公司的的技术源自于于一种(Messaging,Transformation,orProcess/Workflow)总体来说，评评价一个EAI产品，应该看看看他的“根根”.MostEAIcompaniesstartedwithacoreproductandevolvedintoEAITheirweaknesseswillbefoundintheplaceswheretheyhadto"stretch"theircoretechnologyto