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StructureandStyleofBusinessWritingThefirstimpressionabusinesslettermakesoftendetermineswhethertheletterwillbereadandthereader’sreactiontotheletter,sobusinessletterwritersmust,inadditiontocomposingwell-writtensentencesandparagraphs,communicatetheirthoughtsinefficient,appropriateletterform.LetterStructuresandPlacementBroadlyspeaking,businesslettersareusuallycomposedofthefollowingtwelveelements:1.Letterhead(信头)2.Date(日期)3.InsideAddress(信内地址)4.AttentionLine(指明收信人)5.Salutation(称呼)6.SubjectLine(事由)7.Body(正文)8.ComplimentaryClose(结尾敬词)9.Signature(签名)10.ReferenceInitials(打字员姓名缩写)11.Enclosure(附件)12.CopyNotation(抄送)SampleAnalysis
TECHNICAL1606FifthAvenue
ESICNS,SeattleWA99454-NC.201626-3150July30,2005PacificResources,Inc.1160BishopStreetHonolulu,HI99813
AttentionMs.AliciaChavez, LadiesandGentlemen SUBJECT:OFFICELETTERSTYLELetterheadInsideAddressDateAttentionlineSalutationSubjectLineOurofficepreferstheblockletterstyle,asshowninthisletter…Sincerelyyours
TECHNICALDESIGNS,INC.EricMannEricMann,Consultant
CommunityServicesDepartmentEM:mefEnc.Intra-companystationeryandmemorandumformsCC:Ms.LauraShulteMr.AndrewFarmer
BodyComplimentaryCloseOrganizationNameSignatureAuthorTitleDepartmentReferenceInitialsEnclosureCopyNotationAmongthesetwelveelements,letterhead,date,insideaddress,salutation,thebody,thecomplementarycloseandthe
signaturearenecessaryforabusinessletter,whiletheothersareoptional.1.Letterhead
•Thenameofthefirm•Itsaddressandpostalcodes•Telephonenumber•Faxnumber•Internetaddress•E-mailaddress•Telegraphicandtelexaddress•Atrademarkorabriefslogan,etc.Forexample:EASTERNTEXTILESIMP.&EXP.CO.,LTD.12389ChangchunRoad,Dalian,ChinaTelaxttp://will.nease.neE-mail:bcxbcx@411ThenameofthefirmaddressandpostalcodesTelephonenumberFaxnumberInternetaddressE-mailaddressIfasecondpageisneededforthebodyoftheletter,asecondheadingisnecessary.Itmaybewritteninthefollowingfiveformats:EASTERNTEXTILESIMP.&EXP.CO.,LTD.-2-Aprill6,2005Mr.RoseApril16,2005,Page2Mr.RoseApril16,2005Page2
EASTERNTEXTILESIMP.&EXP.CO.,LTD.,April16,2005EASTERNTEXTILESIMP.&EXP.CO.,LTD.-2-April16,2005ThecommonformatsaretypicalAmericanone:Month/Day/YearBritishone:Day/Month/Year2.DateForExampleApril1,20061st.April,2006Itistheaddressoftheorganizationreceivingtheletter.3.InsideAddress
OregonInstituteofLegalStudies18002SouthMolaliaAvenueOregonCity,OR97045ForExampleIfyousendyourmessageofficiallytoanorganization,anattentionlineallowsyoutosenditdirectlytoaspecificindividual,officer,ordepartment.However,ifyouknowanindividual'scompletename,itisalwaysbettertouseitasthefirstlineoftheinsideaddressandavoidanattentionline.
4.AttentionLineForExampleAttentionMs.AliceSmith5.Salutation
DearSir/Sirswithoutspecificreference,formalLadiesandGentlemenwithoutspecificreference,formalDearMr.Ahrendsenmale,neveruseMisterinsteadofMr.DearMrs.AhrendsenmarriedwomenDearMissAhrendsenununmarriedwomen,girlsDearMs.Ahrendsenfemale,maritalstatusunknownDearMessrs.Ahrendsentwoormoremaleaddresseessharethesamesurname;beforepartnershiporcompany,DearMmes.AhrendsenaddressingtwoormoreladiesunderthesamesurnameDearDr.AhrendsenprofessionaltitletoshowbusinesscourtesyDearProfessorAhrendsenProf.isalsousedsometimes6.SubjectLineAsubjectlinehelpsidentifythesubjectoftheletter.
SUBJECT:OFFICELETTERSTYLE
Forexample7.Body
Thisistheactualmessageofaletter.Mostbusinesslettersaresingle-spacedwithdoublelinespacingbetweenparagraphs.Veryshortmessagesmaybedouble-spacedwithindentedparagraphs.8.ComplimentaryClose
VerytrulyyoursSincerelyyoursCordiallyyours9.Signature
2)Author,Title,andDepartment:
Theauthoroftheletterneedsspacetosignhisorhername;therefore,threeblanklinesshouldbeleftabovethetypednameoftheauthor.Ifshort,theauthor'stitleordepartmentmayappearonthesamelineastheauthor'sname.Iflong,itshouldbetypedimmediatelybelowtheauthor'sname.1)OrganizationName:
Ifanorganizationnameisusedafterthecomplimentaryclose,thenameshouldbetypedentirelyincapitalstwolinesbelowthecomplimentaryclose.10.ReferenceInitialsEM:mef1
11.Enclosure(orAttachment)Enclosure/AttachmentEnc./At.Enclosure:CopyofInvoice630912.CopyNotationCarboncopy:CC,cc,Cc,
Xeroxcopy:XCCopy:CPhotocopy:PCStyleofBusinessLettersYoushouldbefamiliarwithatleastfourbusinessletterstyles:Block,ModifiedBlock,SimplifiedandIndented.1.BlockStyle(齐头式)LETTERHEAD_________________(日期)—————————(封内地址)————————(称呼)————————(事由)————————————————————————————————(信文)——————————(结尾及签名)2.ModifiedBlockStyle
(改良齐头式)LETTERHEAD
————(日期)————————————(封内地址)————————————(称呼)————————————(事由)————————————————————————————————(信文)(结尾敬词及签名)————————————————————————(附件、付本、付言)3.SimplifiedStyle
(简化式)LETTERHEAD————(日期)————————————(封内地址)————————————(事由)————————————————————————————————(信文)——————(签名)
LETTERHEAD________(日期)————————————___________________(封内地址)——————(称呼)————————————(事由)————————————————————————————————(信文)(结尾敬词及签名)————————————————————————(附件、付本、付言)4.IndentedStyleEnvelopAddressingEnvelopaddressingcallsforaccuracy,legibilityandgoodappearance.1.TheIndentedForm
ChinaNationalMachineryImport&ExportCorp.|36,JianshanRoadBeijing,100008People'sRepublicofChinaP&GCompany24MadisonAvenueColumbus,OH43004U.S.A.Stamp2.TheBlockedForm
ChinaNationalMachineryImport&ExportCorp.|36,JianshanRoadBeijing,100008People'sRepublicofChinaP&GCompany24Ma
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