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Chapter4ManaginginaGlobalEnvironment

WHAT’SYOURGLOBALPERSPECTIVE?

Inaglobalmarketplace____________.

theentireworldisamarketplace

nationalbordersareirrelevant

thepotentialfororganizationstogrowexpandsdramatically

alloftheabove

(d;moderate;p.90;AACSB:Globalizations)

Tosucceedinaglobalmarketplace,managersmust_____________.

constantlydevelopnewstrategiestomaintaintheirparochialviews

expectcompetitorstosuddenlyappearatanytimefromanyplace

implementonlythebestpracticesoftheirhomecountries

downplaytheeffectofthevaluesandcustomsofothercultures

(b;difficult;p.90;AACSB:Globalizations)

OnereasonforparochialismintheUnitedStatesisthatAmericanstendtostudy_____________inschool.

onlyEnglish

onlytwolanguages

EnglishandFrench

EnglishandSpanish

(a;easy;p.91;AACSB:Globalizations)

Whichofthefollowingdescribesthecurrentstateoftheworlduseoflanguages?

GermansandItalians,unlikeotherEuropeans,onlyspeaktheirnativelanguage.

Americanstendtostudymanyotherlanguagesinschool.

Morethan75percentofallprimaryschoolchildreninChinanowlearnEnglish.

AmericanstendtothinkofEnglishastheonlyinternationalbusinesslanguage.

(d;moderate;p.91;AACSB:Globalizations)

Ethnocentricviewsconcentrateontheir_____________.

homecountry

hostcountry

worldorientation

racialorientation

(a;easy;p.92;AACSB:Globalizations)

Parochialismis____________.

acceptanceofdiversepointsofview

adesiretoleaveone’sowncultureforaforeignculture

atendencytoviewtheworldthroughasingleperspective

recognitionofdiversereligiousbeliefs

(c;moderate;p.91;AACSB:Globalizations)

ForU.S.businessestohavesuccessfulglobalmanagement,whichofthefollowingstatementsprovidesthebestadvice?

AmericansshouldcontinuetopushfortheuseofEnglishonly.

Sticktoyourowncustomstoavoidembarrassingincidents.

MakesureforeignbusinesspeopleknowyouareAmericansotheywillspeaktoyouinEnglish.

Developanunderstandingofmulticulturaldifferences.

(d;moderate;p.93;AACSB:Globalizations)

WhichofthefollowingistheleastfavorableattitudeforanAmericanmanagerwhowishestobesuccessfulininternationalbusiness?

multicultural

multicentric

ethnocentric

polycentric

(c;easy;p.92;AACSB:Globalizations)

Managerswitha(n)___________attitudevieweveryforeignoperationasdifferentandhardtounderstand.

geocentric

polycentric

ethnocentric

transnational

(b;moderate;p.92;AACSB:Globalizations)

Successfulglobalmanagementrequiresanattitudethatisbestdescribedas_____________.

ethnocentric

parochial

polycentric

geocentric

(d;easy;p.92;AACSB:Globalizations)

A(n)__________attitudeischaracterizedbyparochialism.

geocentric

acculturated

polylinguistic

ethnocentric

(d;moderate;p.92;AACSB:Globalizations)

A(n)_____________attitudeistheviewthathost-countrymanagersknowthebestpracticesforrunningtheiroperations.

ethnocentric

polycentric

geocentric

international

(b;easy;p.92;AACSB:Globalizations)

Thegeocentricattitudeisa_____________view.

nationalistic

world-oriented

culture-bound

franchise-based

(b;moderate;p.92;AACSB:Globalizations)

Successful_____________managementrequiresenhancedsensitivitytodifferencesinnationalcustomsandpractices.

ethnocentric

polycentric

global

parochial

(c;moderate;p.93;AACSB:Globalizations)

UNDERSTANDINGTHEGLOBALENVIRONMENT

The_____________wascreatedbytheunificationof12countriesinEurope.

EuropeanCommonMarket

EuropeanUnion

WesternEuropeanAlliance

Trans-EuropeanMarket(TEM)

(b;moderate;p.94;AACSB:Globalizations)

TheprinciplereasonfortheformationofaregionaltradingallianceinEuropewastoreassertmembers’economicpositionsagainstthestrengthoftheUnitedStatesand_________.

Canada

Mexico

Japan

Russia

(c;moderate;p.94;AACSB:Globalizations)

TheEuropeanUnioncovers______________.

bordercontrols,taxes,andsubsidies

nationalisticpoliciesandtravel

employment,investment,andtrade

alloftheabove

(d;moderate;p.94;AACSB:Globalizations)

The_____________isacollectionofcountriesthatuseacommoncurrency.

EuropeanCommonMarket

EuropeanUnion

WesternEuropeanAlliance

EconomicandMonetaryUnion(EMU)

(d;difficult;p.94;AACSB:Globalizations)

ThesingleEUcurrencyiscalledthe____________.

franc

franc-mark

pound

euro

(d;moderate;p.94;AACSB:Globalizations)

TheEuropeanUnioncurrentlyconsistsof___________.

12countries

15countries

10countries

25countries

(d;difficult;p.94;AACSB:Globalizations)

WhichofthefollowingcountriesisnotamemberoftheEuropeanUnion?

Iceland

Ireland

Cyprus

Slovenia

(a;moderate;p.94;AACSB:Globalizations)

_______isexpectedtojointheEuropeanUnionin2007.

Hungary

Estonia

Romania

Turkey

(c;moderate;p.95;AACSB:Globalizations)

TheexecutivebodyoftheEU,basedinBrussels,isknownasthe________.

MaastrichtOffice

FTAA

EuroProtectorate

EuropeanCommission

(a;moderate;p.95;AACSB:Globalizations)

AmongthemembercountriesoftheNorthAmericanFreeTradeAgreement,tradehas___________sincethetreatywassigned.

decreasedinitially,butincreasedsteadily

increased

decreased

increasedincommodities,butdecreasedinmanufacturedgoods

(b;moderate;p.95;AACSB:Globalizations)

TheNorthAmericanFreeTradeAgreementincludes_________________.

Mexico,Canada,andtheUnitedStates

Canada,Mexico,andBrazil

theUnitedStates,Canada,andHonduras

Columbia,Mexico,andtheUnitedSates

(a;easy;p.95;AACSB:Globalizations)

TheNorthAmericanFreeTradeAgreementhasresultedinwhichofthefollowing?

ItincreasedimportsfromMexicoby106percent.

IteliminateddutiesonimportsfromVenezuela.

ItincreasedexportstoCanadaby62percent.

ItincreasedtradewiththeEuropeanUnion.

(a;easy;p.95;AACSB:Globalizations)

Whichofthefollowingiscurrentlyundernegotiationbythirty-fourcountriesintheWesternHemisphere?

NAFTA

FTAA

Mercosur

ASEAN

(b;difficult;p.95;AACSB:Globalizations)

TheNorthAmericanFreeTradeAgreementeliminatedallofthefollowingexcept________________.

theneedforimportlicensing

tariffsontradedcommodities

customsuserfees

China’sroleasaU.S.tradingpartner

(a;moderate;p.95;AACSB:Globalizations)

TheAssociationofSoutheastAsianNationsincludes________________.

themembersoftheEuropeanUnionandIndia

themembersofNAFTAandCAFTA

amembershipof10SoutheastAsiannations

noneoftheabove

(c;moderate;p.95;AACSB:Globalizations)

EachofthefollowingisamemberofASEANexcept________________.

Brunei

Singapore

Laos

Japan

(d;moderate;p.96;AACSB:Globalizations)

HowmanymembernationsbelongtotheAfricanUnion(AU)?

46

53

62

67

(b;moderate;p.96;AACSB:Globalizations)

Nepalbelongstowhichofthefollowingregionaltradealliances?

EU

SAARC

AU

ASEAN

(b;moderate;p.96;AACSB:Globalizations)

TheWorldTradeOrganizationevolvedfromwhichofthefollowing?

GATT

Mercosur

UNIDIR

MarshallPlan

(a;moderate;p.96;AACSB:Globalizations)

TheWorldTradeOrganizationiscenteredaroundwhichofthefollowing?

publicprotests

economicsanctions

tradeagreements

peacetreaties

(c;moderate;p.96;AACSB:Globalizations)

ThegoaloftheWorldTradeOrganizationisto___C_____.

helpdevelopenvironmentalpolicy

helpregulateinternationalmarkets

helpbusinessesconducttheirbusiness

helpreduceconflictsbetweennations

cmoderate;p.96;AACSB:Globalizations)

DOINGBUSINESSGLOBALLY

Internationalbusinesseshavebeenaroundsinceaboutwhatdate?

thefifteenthcentury

theseventeenthcentury

thenineteenthcentury

thetwentiethcentury

(c;difficult;p.97;AACSB:Globalizations)

Multinationalcorporations(MNCs)haveonlybecomecommonplacesinceapproximatelywhatdate?

mid-1960s

mid-1970s

1945

mid-1980s

(a;moderate;p.97;AACSB:Globalizations)

Multidomesticcorporationsareknownfor_______________.

ethnocentricattitudes

polycentricattitudes

multicentricattitudes

havingtheirholdingsinonecountry

(b;moderate;p.97;AACSB:Globalizations)

WhichofthefollowingisanMNCthattailorsmarketingstrategiestothehostcountry’suniquecharacteristics?

borderlessorganization

globalcompany

multidomesticcorporation

transnationalorganization

(c;moderate;pp.97-98;AACSB:Globalizations)

Multidomesticcorporations_________________.

maintainoperationsinmultiplecounties,butdonotallowmanagersineachcountrytomaketheirowndecisions

utilizeethnocentricattitudesinfinancialdecisions,butfavorpolycentricviewsinhumanresourcesissues

utilizedecentralizationtomakedecisionsinmanagementinlocalcountries

followthetastes,preferences,andvaluesofthehomecountry

(c;moderate;p.97;AACSB:Globalizations)

Whenanorganizationdropsitsstructurebasedoncountriesandreorganizesaccordingtoindustries,itispursuingaglobalorganizationaloperationknownas___________.

ethnocentrism

polycentrism

borderlessorganization

multinationalorganization

(c;moderate;p.98;AACSB:Globalizations)

Transnationalorganizationsarealsoknownas________.

ethnocentricorganizations

polycentricorganizations

borderlessorganizations

multidomesticorganization

(c;moderate;p.98;AACSB:Globalizations)

Transnationalorganizationsarefocusedon_________________.

increasingefficiency

developingINVs

reinforcingstructuraldivisions

alloftheabove

(a;moderate;p.98;AACSB:Globalizations)

Whichofthefollowingtypesofbusinessisglobalfromitsinception?

internationalnewventure

globalcompany

bornglobal

jointeconomicmarket

(c;difficult;p.98;AACSB:Globalizations)

Whichofthefollowingisabasicdefinitionofamultinationalcorporation?

acompanythatmaintainsoperationsinmultiplecountries

acompanythatmaintainsfranchisesinmultiplecountries

acompanythathasmultiplehomebasesandmanufacturingplants

acompanythatpayscorporatetaxesinatleasttwocountries

(a;difficult;p.98;AACSB:Globalizations)

Whichofthefollowingisthebasicdifferencebetweenmultidomesticcorporationsandglobalcompanies?

Multidomesticcorporationstypicallydobusinesswithmorecountriesthanglobalcompaniesdo.

Multidomesticcorporationsarerunbyglobalcompaniesbutmustbeownedbyalocal,nationalcompany.

Multidomesticcorporationsdecentralizemanagementtothelocalcountry,whileglobalcompaniescentralizemanagementinthehomecountry.

Multidomesticcorporationspaymoreintaxesthanglobalcompaniesdo.

(c;difficult;pp.97-98;AACSB:Globalizations)

Whichofthefollowingisnotafeatureofamultidomesticcorporation?

Decisionmakingtakesplaceatthelocallevel.

Nationalsaretypicallyhiredtorunoperationsineachcountry.

Marketingstrategiesaretailoredtoeachcountry’sculture.

Productsaremanufacturedonlyinthelocalcountry.

(d;easy;pp.97-98;AACSB:Globalizations)

Whichofthefollowingtypesofglobalorganizationsreflectsthegeocentricattitude?

multidomesticcorporation

transnationalorganization

globalcompany

regionalorganization

(b;difficult;p.98;AACSB:Globalizations)

HOWORGANIZATIONSGOGLOBAL

Importingandexportingrepresentamoresignificantglobalinvestmentthanwhichofthefollowing?

licensing

franchising

globalsourcing

strategicalliance

(c;easy;p.98;AACSB:Globalizations)

Inanattempttobemoreaggressive,acompanymightexportandimportmore.Thesestepsusuallyrequire____________.

minimalinvestmentandminimalrisk

conductingbusinessinapolycentricmanner

theestablishmentofstrategicalliances

abnormaloperationsforageocentricorganization

(a;easy;p.99;AACSB:Globalizations)

Franchisingisprimarilyusedby________________.

politicalorganizations

manufacturingorganizations

serviceorganizations

legalorganizations

(c;moderate;p.99;AACSB:Globalizations)

Inthelaterstagesofdoingbusinessglobally,ifanorganizationisreadytomakeamoredirectinvestment,itmightutilize______________.

foreignsubsidiaries

strategicalliances

jointventures

alloftheabove

(d;moderate;pp.99-100;AACSB:Globalizations)

Aninternationalcompanyismostlikelytodevelopforeignsubsidiaries_______________.

beforeitdevelopslicensingagreements

beforeitdevelopsfranchisingagreements

beforeitbeginsimportingandexporting

afteritestablishesstrategicalliances

(d;moderate;p.100;AACSB:Globalizations)

Theprocessofmakingproductsdomesticallyandsellingthemabroadisknownas________.

exporting

importing

franchising

jointventures

(a;moderate;p.99;AACSB:Globalizations)

Whichofthefollowingisusuallyfoundinthefinalstageofanorganization’sglobalevolution?

exportingitsproductstoothercountries

cross-culturallytrainingitsmanagers

establishingstrategicallianceswithpartners

licensinganotherfirmtouseitsbrandname

(c;moderate;p.99;AACSB:Globalizations)

Jointventuresareatypeof____________.

license

franchise

foreignsubsidiary

strategicalliance

(d;moderate;p.99;AACSB:Globalizations)

Foreignsubsidiariesareusuallymanaged______________.

throughlocalcontrolonly

throughcentralizedcontrolonly

throughlocalorcentralizedcontrol

noneoftheabove

(c;easy;p.100;AACSB:Globalizations)

Adomesticfirmandaforeignfirmsharingthecostofdevelopingnewproductsorbuildingproductionfacilitiesinaforeigncountryiscalleda____________.

franchisingagreement

jointventure

foreignsubsidiary

brokeringagreement

(b;moderate;p.99;AACSB:Globalizations)

Whichofthefollowingwouldmostlikelyoccurlastinanorganization’sglobalevolution?

cross-culturaltrainingofthecompany’smanagers

sendingdomesticemployeesonregularforeignbusinesstrips

hiringforeignbrokerstorepresenttheorganization’sproductline

creatingajointventurewithsuppliersaroundtheglobe

(d;moderate;p.99;AACSB:Globalizations)

_____________present(s)thegreatestrisktoanorganizationgoinginternational.

Jointventures

Strategicalliances

Licensing

Foreignsubsidiaries

(d;difficult;p.99;AACSB:Globalizations)

MANAGINGINAGLOBALENVIRONMENT

WhichofthefollowingisnotconsideredtobeoneofthethreemajorareasofsignificantchallengeforanAmericanmanagerworkinginaforeigncountry?

legalenvironment

economicenvironment

culturalenvironment

religiousenvironment

(d;difficult;pp.101-103;AACSB:Globalizations)

Fromaneconomicstandpoint,athreattotheglobalmanageris_________________.

widelyfluctuatinginflationratesinforeigncountries

marginalrevenuesexceedingmarginalcosts

astableexchangeratebetweencurrenciesinvariouscountries

alloftheabove

(a;moderate;p.102;AACSB:Globalizations)

Comparedtomanyothercountries,theU.S.legal–politicalenvironmentisconsidered____________.

radical

stable

unstable

fixed

(b;moderate;p.101;AACSB:Globalizations)

Comparedtomanyothercountries,changestotheU.S.legal–politicalenvironmentareconsidered___________.

veryfastandeffective

fast,butnotefficient

radical

slow

(d;moderate;p.101;AACSB:Globalizations)

Thereasonthatanation’sculturaldifferencesarethemostdifficulttogaininformationaboutisbecause__________________.

peopletendtobesensitiveabouttheirownculture

providingthisinformationtoforeignorganizationsreducesacompetitivebusinessadvantage

thereislittlewrittenontheissue

“natives”areleastcapableofexplainingtheuniquecharacteristicsoftheirownculture

(d;difficult;p.104;AACSB:Globalizations)

Whichofthefollowingdevelopedavaluableframeworktohelpmanagersbetterunderstanddifferencesbetweennationalcultures?

MiltonFriedman

MichaelPorter

GeertHofstede

AbrahamMaslow

(c;moderate;p.104;AACSB:Globalizations)

_____________isaculturaldimensioninwhichpeopleexpectothersintheirgrouptolookafterthemandprotectthemwhentheyareintrouble.

Powerdistance

Collectivism

Achievement

Uncertaintyavoidance

(b;easy;p.105;AACSB:Globalizations)

Whichofthefollowingwouldyoufindinacountrywithahighpowerdistance?

Societyacceptsnarrowdifferencesinorganizations.

Titlecarrieslittlepower,butstatuspowerishigh.

Thereislittlerespectforthoseinauthority.

Titles,rank,andstatuscarryalotofweight.

(d;moderate;p.105;AACSB:Globalizations)

TheGLOBEframeworkassesseshowmanyculturaldimensions?

five

six

nine

twelve

(c;moderate;p.106;AACSB:Globalizations)

_____________isaculturalmeasureofthedegreetowhichpeoplewilltolerateriskandunconventionalbehavior.

Powerdistance

Uncertaintyavoidance

Achievement

Nurturing

(b;easy;p.105;AACSB:Globalizations)

Organizationsinwhichofthefollowingculturesarelikelytohaveformalrulesandlittletoleranceforunusualideasandbehaviors?

highpowerdistance

lowpowerdistance

highuncertaintyavoidance

lowuncertaintyavoidance

(c;easy;p.105;AACSB:Globalizations)

Inasocietywithahighly______________culture,strongvalueisplacedonrelationshipsandconcernforothers.

collectivist

achievement-oriented

nurturing

uncertaintyavoidant

(c;moderate;p.105;AACSB:Globalizations)

_____________isanationalcultureattributedescribingtheextenttowhichsocietalvaluesarecharacterizedbyassertivenessandmaterialism.

Powerdistance

Uncertaintyavoidance

Achievementorientation

Long-termorientation

(c;moderate;p.105;AACSB:Globalizations)

_____________isanationalcultureattributethatplacesahighvalueonfutureoccurrences.

Powerdistance

Uncertaintyavoidance

Long-termorientation

Leisureorientation

(c;moderate;p.105;AACSB:Globalizations)

Whichofthefollowingaremostalikeintermsofindividualism,powerdistance,anduncertaintyavoidance?

SingaporeandSweden

AustraliaandEngland

FranceandGreece

UnitedStatesandVenezuela

(b;easy;p.106;AACSB:Globalizations)

Whichofthefollowingscoresthehighestintermsofpowerdistance?

Greece

Sweden

Canada

England

(a;easy;p.106;AACSB:Globalizations)

WhichofthefollowingdimensionfromtheGLOBEframeworkhasnoequivalentinHofstede’sframework?

futureorientation

humaneorientation

genderdifferentiation

uncertaintyavoidance

(ceasy;p.106;AACSB:Globalizations)

ScenariosandQuestions

Foreachofthefollowingchoosetheanswerthatmostcompletelyanswersthequestion.

WHAT’SYOURGLOBALPERSPECTIVE?

FirstVisitAbroad(Scenario)

BillSandersonishalfwayovertheAtlanticandisexcitedabouthisfirstEuropeanbusinesstrip.Billisconfidentaboutthistripbutissomewhatconcernedaboutthestrangehabitsandforeignlanguageshewillencounter.“IfonlytheywouldjustspeakEnglishlikeeveryoneelse!”Billthinks.

Bill’stendencytoviewtheworldonlythroughhisU.S.-basedperspectiveisaninternationalbusinessproblemknownaswhichofthefollowing?

nondiversity

discrimination

parochialism

monolingualism

(c;moderate;p.92;AACSB:Globalizations)

IfBillistobecomesuccessfulasaglobalmanager,hemust_______________.

attempttochangeotherculturestoAmericanways

learnandacceptothercultures

competeinternationallybutremainintheUnitedStates

learntomanipulateotherbusinesscultures

(b;moderate;p.93;AACSB:Globalizations)

CulturalTraining(Scenario)

Janewantstoexpandhercareeropportunitiesininternationaloperationsofacompany.Sheis19yearsoldandcurrentlyattendsauniversity.Shehasonlylivedinhercurrentcountryandhasnevertraveledtoforeigncountries.

Janedecidestoenrollinaforeignlanguageclasstohelpherovercomeher______________.

parochialism

ethnocentricattitude

monolingualism

polycentricattitudes

(c;moderate;p.91;AACSB:Globalizations)

Intalkingwithheradvisorattheuniversity,Janedecidessheprobablyhasa(n)__________attitude,asshehasnevertraveledabroadandonlyrelateswelltopeoplefromherhomecountry.

culturallyfocused

polycentric

ethnocentric

geocentric

(c;moderate;p.92;AACSB:Globalizations)

Janebecomesinvolvedwithaninternationalstudentassociationtogiveherexperiencesthatwillallowhertounderstandtheviewsofstudentsfromothercountries.Sheistryingtobecomemore_________inherattitude.

parochialistic

polycentric

ethnocentric

geocentric

(d;difficult;p.92;AACSB:Globalizations)

UNDERSTANDINGTHEGLOBALENVIRONMENT

AForeignAllianceTalk(Scenario)

Asmanageroftheinternationaldepartmentforyourcompany,youhavebeenaskedbythelocalChamberofCommercetodeliveraspeechonforeigntrade.TheChamberpresidentevengoessofarastosay“andbesuretoincludetheEU,NAFTA,andallthatstuffbecausewe’reafraidthatRossPerotisright—allthegoodjobswillleavetheUnitedStates.”Asyoupouroveryournotes,youtrytochoosethebestinformationtopresentintheallottedhalfhour.

YouplantoexplainduringyourtalkthattheacronymsEU,NAFTA,FTAA,andASEANreferto________________.

regionaltradealliances

foreignairlines

soccerteamsinEurope

newmultinationalcorporations

(a;difficult;p.94;AACSB:Globalizations)

OneofthehottesttopicsofyourtalkwillbeNAFTA.Oneofthepointsthatyouemphasizeisthat______________.

theUnitedStateshasdefinitelycomeouttheworstofthethreenations

Canadaisprofitingthemostinthisarrangement

theexpansionofNAFTAhasbenefitedNorthAmerica’scompetitivenessandeconomicpower

U.S.high-techcompanies,suchascomputermanufacturers,havebeenhithardbytheNAFTAprovisions

(c;difficult;p.95;AACSB:Globalizations)

YouwillalsogiveparticipantsalikelyviewofthefutureoftheEU,whichsuggeststhat_______________.

itwilllikelydisbandbytheyear2010

itisexpectedtomergewithNAFTAby2020

Bulgariawillprobablyjoinin2007

CubahasappliedtojointheEU

(c;moderate;p.94;AACSB:Globalizations)

DOINGBUSINESSGLOBALLY

BusinessExpansionPlan(Scenario)

Asabusinessexpansiondirector,Shana’sgoalistoscoutoutpotentiallocationsandbasicallyprovideinputonhowhercompanyshouldproceedwithitsplannedexpansiontoEurope.Therearemanyoptions,includingmaintainingthebusiness’sheadofficeintheUnited

Statesandsendingovercompanyrepresentativeswhennecessaryorestablishingseparateoperationsfacilitiesabroadandhiringlocalsasmanagers.

IfShana’scompanydecidestoopenanothercompanyinFrancebutmaintainitsmanagementintheUnitedStates,itwouldbeconsidered_________________.

atransnationalcorporation

aglobalcompany

aregionaltradealliance

amultidomesticcorporation

(b;moderate;p.98;AACSB:Globalizations)

IfShana’scompanydecidestoopenacompletelynewoperationinGermany,tailoringthecompanytolocalcustomsandmarketingstrategiesandhiringlocalmanagers,theywouldbeconsidered_______________.

atransnationalcorporation

aglobalcompany

aregionaltradealliance

amultidomesticcorporation

(d;moderate;p.97;AACSB:Globalizations)

IfShana’scompanyeliminatescountry-designatedlocationsandreorganizesbasedonindustrygroups,itwouldbestbeconsidereda__________________.

borderlessorganization

strategicpartnership

globalbusinessalliance

multidomesticcorporation

(a;moderate;p.98;AACSB:Globalizations)

OnesectionofShana’scompany’sbusinessplaninvolvesstrategicalliancesandjointventures.Thissectionismostlikelyfocusedonthe_________phaseofthecompany’sglobalbusinessexpansion.

legal

middle

final

preliminary

(c;moderate;p.99;AACSB:Globalizations)

TheEuropeanExpansion(Scenario)

YouhavebeenhiredbyacompanytolookatthewaystobestmovethecompanyintotheEuropeanmarket,butyouhavetofirstdeterminewhatkindofcompanyyouaredealingwith.

Ifthecompanythathashiredyouisprimarilyusedbymanufacturingorganizations,itisa___________.

licensingcompany

franchisingcompany

strategicalliance

jointventure

(a;moderate;p.99;AACSB:Globalizations)

Ifthecompanythathashiredyouisreallyapartnershipbetweenanorganizationandaforeigncompany,inwhichbothshareresourcesandknowledgeindevelopingnewproducts,thenitisa_______________.

licensingcompany

franchisingcompany

strategicalliance

jointventure

(c;moderate;p.99;AACSB:Globalizations)

SoftwareEntrepreneurialVenture(Scenario)

TheodoreandJameshaveformedanentrepreneurialventuretodevelopsoftwareforbanksandotherfinancialinstitutions.Theircompanyisgrowing,butinlookingforopportunitiesinthefuture,theydecidetoexploreinternationaloperations.

Theinternationaloperationsintheirfirmcontinuetogrow.TheodoreandJameshavecometoseethatdecentralizedmanagementusingforeignnationalstorunoperationsinthehostcountriesworkswell.Theirfirmhasdevelopedintoa(n)____________organization.

transnational

multidomestic

borderless

franchise

(b;moderate;p.97;AACSB:Globalizations)

AnewandexcitingopportunityhasappearedthatenablesTheodoreandJamestoformajointventurewithaninsurancecompanyinJapan.Thiswillmovetheirfirmintotheglobalroleofanorganizationwitha(n)______________.

minimizedlevelofbusinessrisk

indirectinternationalinvestment

directinternationalinvestment

independentforeignsubsidiary

(c;moderate;p.99;AACSB:Globalizations)

TheodoreandJamesdecidetoallowafirminEuropetousetherightstotheirsoftware,itsbrandname,andsoftwarespecificationsinreturnforalump-sumpayment.Thefirmisaserviceorganizationthatplanstousethesoftwaretoassistitscustomers.Thisagreementisknownasa________________.

strategicalliance

licensingagreement

franchise

foreignsubsidiary

(c;difficult;p.99;AACSB:Globalizations)

MANAGINGINAGLOBALENVIRONMENT

ADifferentView(Scenario)

Johnhasdonewellinhiscompany.Inonly5years,hehasrisentothepositionofdivisionalman

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