商务英语写作智慧树知到答案章节测试2023年齐鲁师范学院

第一章测试You-viewencompassesthefollowingskills:（）

答案:ABThebasicorganizationaloutlineforapositivemessageusestheblocks（）.

A:goodwillandaction

B:news

C:buffer

D:reasons

答案:ABDProofreadingincludesreviewingfor（）.

A:correctuseoflanguage

B:grammar

C:format

D:idea

答案:ABCBusinesswritingisformal,oftenusingcomplexwords,longsentences,thethirdpersonandpassivevoice.（）.

A:错

B:对

答案:APlanningstartswithaudiencereaction,whichmapstoanorganizationalstructureforthedocument.（）

A:对

B:错

答案:ASympathymessagesarenotpositivemessages.（）

A:对

B:错

答案:BBufferisusuallyonlyfoundinpositivemessages.（）

A:错

B:对

答案:AApropersentencemusthaveasubject,averb,andexpressacompletethought.（）

A:错

B:对

答案:BEuphemismsarewordsorphrasesusedtotalkaboutunpleasantortabootopicsinamorepoliteway.（）

A:错

B:对

答案:BConcisewritingisnotjustfastorshort;itiswritingthatbalancestheclarityofthemessagewithefficiency.（）

A:错

B:对

答案:B第二章测试Abusinessletterisusuallycomposedof12parts.Amongthem,letterhead,body,（）andsignaturearenecessary.

A:insideaddress

B:complimentaryclose

C:salutation

D:date

答案:ABCDInamodifiedblock,theentiretextisalignedtotheleftexceptfor（）alignedtotheright.

A:date

B:letterhead

C:salutation

D:signature

答案:ABDHowtoachievecorrectnessinbusinesswriting?（）.

A:Beaccurateintheinformation.

B:Beinthecorrectformat.

C:Beinpropergrammar,punctuationandspelling.

D:Thenamesandtitlesshouldbecorrect.

答案:ABCDAletterofusuallyincludesthefollowingparts:（）.

A:giveacompletedescriptionofthemerchandise

B:mentionanycontractthatthewriterhassignedwiththegoodssupplier

C:specifyrequirementsrelatedtotheorderorgivesomefurtherexplanationsaboutit

D:endtheletterwithanexpectation

答案:ABCDWhenwriteaninformationalbusinessdocument,youshould（）.

A:providethemostrelevantinformation

B:writewithafocusontheexpertiseofyouraudience

C:organizetheprovidedinformationsequentially

D:talkwithfactsinsteadofopinionsandassumptions

答案:ABCDAletterurgingtheestablishmentofanL/Cusuallycontainsthefollowingmoves:（）.

A:statingyourrequestfortheopeningoftheexpectedL/C

B:expressingyourexpectationforearlyreceiptoftheexpectedL/C

C:referringtorelevantcontractsignedoragreementreachedbefore

D:informingyourrecipientwhatyouhavealreadydoneorareplanningtodofortheorder

答案:ABCDAsthedateisavitalpartofabusinessletter,themonthshouldbefullyspelledout,andtheyearshouldbewrittenwithallfourdigits.（）.

A:错

B:对

答案:BTheinsideaddressshouldnotbethesameastheaddressontheenvelope.（）

A:对

B:错

答案:BInAmericanEnglish,thesubjectlineisplacedbetweenbodyandsalutation.（）

A:错

B:对

答案:ASignatureincludestwoparts:typednameandhandwrittensignature.（）

A:错

B:对

答案:BIfyoudonotwanttherecipienttoknowthatacopyisbeingforwardedtoathirdparty,use“bcc”for“blindcarboncopy”.（）

A:错

B:对

答案:BWhenyouprepareabusinessenvelope,putthewriter’sinformationinthecenteroftheenvelope.（）

A:对

B:错

答案:BAcompletecommunicationnotonlyincludeeverythingthereaderneedsforthereactionbutalsoinvolvesadditionalinformationwheneverorwhereveritisrequired.（）

A:错

B:对

答案:BInquiriescanbedividedintotwomaintypes:generalinquiryandspecificenquiry.

A:错

B:对

答案:BAcounter-offerisreallyanewoffer,eventhoughthebuyerandsellermightagreetosomeorevenmostofthetermsofapurchaseorsalesoffer.（）

A:对

B:错

答案:AAfirm-offercanbewithdrawnonceitisaccepted.（）

A:错

B:对

答案:AGenerallyspeaking,packingandmarkingcostsareincludedintheprice,andshallbebornebytheimporter.（）

A:对

B:错

答案:BB/Lisareceiptofthegoodsgiventotheshipperbytheshippingcompany,adocumentoftitletothegoodsandevidenceofacontactbetweentheshippingcompanyandtheshipper.（）

A:对

B:错

答案:AWhenyoureceivearequestforshipment,youneedn’tgiveapromptreplytomatterifyouarenotinaposition.（）

A:错

B:对

答案:A第三章测试Forthecontent,aproperthank-youletterwillnot(

).

A:bespecific

B:soundinsincere

C:endwithapositiveandgenuinestatement

D:beginwithastatementofthanks

答案:BWhichofthefollowingchoicesisNOTapossiblereasonformakingacomplaintletter?

A:improperpackaging

B:faultyproducts

C:violationoftermsandconditions

D:earlyarrivalofproducts

答案:DWhichtoneisproperfor

acongratulationletter?

A:selfish

B:upset

C:jealous

D:sincereandenthusiastic

答案:DWhatareusuallyincludedinaninvitationletter?

A:dresscodedetails

B:nameoftheplace

C:dateandeventtime

D:purpose

答案:ABCDWhatshouldyoudowhenwritinganapologyletter?

A:Providelong-windedexplanations.

B:Clarifyandtakeresponsibility.

C:Besincereandgenuine.

D:Focusonthesolutioninsteadofthemistake.

答案:BCDWritingathank-youletterisameaningfulwaytoexpressappreciationandgoodwill.

A:对

B:错

答案:AWecanuseabusivelanguageinacomplaintletter.

A:错

B:对

答案:AAnapologyletteriswrittentoacknowledgethewrongdoingandapologizeforthemistakesandbehaviorsdonetoothers.

A:对

B:错

答案:AAcongratulationlettershouldbesentimmediatelyafteryouknowaboutthegoodnews.

A:对

B:错

答案:AWecanexaggerateorover-praisetherecipientinacongratulationletter.

A:错

B:对

答案:A第四章测试WhichsectionofStarbuck’scompanyprofileisthemostattractivepart?（）

A:ethos

B:story

C:mission

D:folklore

答案:DWhichoneisNOTincludedinthestepsofwritingpressreleases?（）

A:Includecontactdetails

B:Tellastoryindetail

C:Endyourpressreleasewithaboilerplate

D:Startwithacatchyheadline

答案:BWhichofthefollowingisspecificquestioninaquestionnaire?（）

A:Didyouseethefilmlastweekend?

B:Haveyouboughtanythinginthepastthreemonths?

C:Whatisyourincome？

D:Whatdidyouthinkabouttheflavoroftheicecream?

答案:DTomakeapresentationeffectiveandimpressive,youshoulduse:（）

A:jargon

B:asimpleandactiveformofsentences

C:passivesentences

D:complexsentences

答案:BAdvertisementcanbecategorizedintoclassifiedadvertisementandcommercialadvertisement.（）

A:对

B:错

答案:AFollowing“miniskirtrule”whenwritingpressreleaseleadmeanstheleadshouldbelongenoughtocovertheessentials,butshortenoughtokeepitinteresting.（）

A:错

B:对

答案:BJargonisrecommendedtobeusedinquestionnairestoshowprofessionalism.（）

A:对

B:错

答案:BWhatshouldbeincludedinacompany’sprofile?（）

A:Thecompany’sproductsandservices

B:Thecompany’svalue

C:Thestoryofthecompany’sfounding

D:Thecompany’sleaders

答案:ABCWhataretheprinciplesofwritinganadvertisement?（）

A:Createdesireforyourproduct.

B:Writeanattention-grabbingheadline.

C:Keepitbrief.

D:Startwithaquestion.

答案:ABCReadingoutaspresentationis（）

A:allowed

B:dull

C:notallowed

D:helpful

答案:AB第五章测试Noticesareusuallyveryshort,sowedon’tneedtodouble-checkthespelling.（）

A:错

B:对

答案:AThemessageofanoticecanbeabout:（）

A:warnings

B:instructions

C:temporaryaddresschanges

D:changesofplan

答案:ABCDMemosshouldbeaslongaspossibletoprovideenoughinformation.（）

A:错

B:对

答案:AWhichofthefollowingisrightaboutthelengthofdifferentpartsofamemo?（）

A:Opening,contextandtask:1/8ofthememo

B:Summary,anddiscussionsegment:1/4ofthememo

C:Closingsegment,ornecessaryattachments:1/4ofthememo

D:Heading:1/8ofthememo

答案:DTheminutetakershouldincludehisorherpersonaljudgementonthematter.（）

A:对

B:错

答案:BWhichofthefollowingstatementsaboutminute-takingiswrong?（）

A:Listencarefullyandactively

B:Notedownthenamesofpeoplemakingsuggestions

C:Trytowriteuptheminutesimmediatelyafterthemeeting

D:Useabbreviations,evenwhenyoucannotunderstandthemlater

答案:DWhichofthefollowingisnotinthefourgoldenrulesforbusinessreports?（）

A:Brief

B:Clear

C:Accurate

D:Open

答案:DThebodysectionofamemocanbeclassifiedinto:（）

A:closingsegment

B:titlesegment

C:discussionsegment

D:openingsegment

答案:ACD第六章测试Thejobapplicantmustmakesuretheletterofapplicationisprofessionalinformat,organizationstyle,andgrammar.（）

A:错

B:对

答案:BAnapplicationletterisalsoknownasa（）.

A:thank-youletter

B:coverletter

C:communicationletter

D:jobletter

答案:BAllawardsandhonorsthatyoureceivedmustbelistedinordertoimpressthepotentialemployer.