国外著名酒店工程部操作程序(英文)范本

精品文档精心整理精品文档可编辑的精品文档TheSheratonCorporationTraceBoard1234567 89 101112 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 3132 33 34 35WORKREQUESTFLOWDIAGRAM DEPARTMENTHEAD WHITEBLUE BLUETOBLUESTORAGE BUFF BUFF BLUETOCHIEF BUFFAUDITORENGINEER WORKREQUESTBOARDASSIGNMENTSWORKREQUESTBOARDASSIGNMENTSINPROGRESSCOMPLETED REQUEST MECHANIC BUFF BLUE TOJOB BUFF BLUEBUFFELECTRICICANSBOBALFASSIGNMENTSELECTRICICANSBOBALFASSIGNMENTSINPROGRESSPAINTERSEMILJACKKARLASSIGNMENTSINPROGRESS DAILYASSIGNMENTBOARDSELECTRICIANFITTERWORKREQUESTSASSIGNMENTBACKLOGWORKNOTCOMPLETEDWORKCOMPLETEDELECTRICIANFITTERWORKREQUESTSASSIGNMENTBACKLOGWORKNOTCOMPLETEDWORKCOMPLETEDAWAITINGPARTS DEPARTMENT HEADS DUTY ENGINEERDUTYWHY RECORDENGINEER WHY? BOOKHousekeepingCodesACCAirConditioning:ColdACHAirConditioning:HotCANAirconditioning:NoiseyALAlcoveLightFlushingBCLBathroomCeilingLightBDLBathroomDownLightBPPBathroomPowerPointBPWBathroomPlugWasherBLBesideLightBSLBathroomStripLightBMBathroomMirrorCLFClothesLineFaultCDHCupboardDoorHandleDCDoorCloserDLDeskLampEDLEntranceDoorLockESLExitSighLightFLFoyerLightFDHFridgeDoorHandleFFFridgeFaultLLLLiftLobbyLightLBLLeftBedLightMGMarbleBedLightRFRadioFaultRDLRoomDownLightSABShowerArmBrokenSARShower-armLooseSCSecurityChainSDSSoapDishSinkSDBSoapDishBathSDShowerDrippingTSBToiletSeatBrokenTSLToiletSeatLooseTTBLToiletBowlLeakingTNFToiletNotFlushingTCFToiletConstantlyTLTapLeakingWLWardrobeLightWDWardrobeDoorWPWallpaperMEMORANDUMTOALLDEPARTMENTHEADSFROMBRIANMOOREDATECOPIESTORE:WORKREQUESTSYSTEMTOassisttheEngineeringDepartmentinthecorrectschedulinganddelegationofworksothatprioritiescanbeestablishedandmet,itisnecessarythatWorkRequestTicketsbeused,andthefollowingprocedureapplies:Toavoidduplication,workistoberequestedbytheDepartmentHeadorhisdesigneeonly.Beexactregardingnatureofrequestandlocation–typeorprint.Thewhitecopyistoberetainedbythepersonordepartmentinitiatingtherequest.ThebluecopywillbereturnedfromtheEngineeringOfficetoindicatethatworkhasbeencompleted,andistobematchedwiththewhitecopy(anddisposedof,ifyoudesire).Theunmatchedwhitecopiesrepresentworkstilltobecompleted.Pleaseusetelephoneforrequestingworktobedoneinemergenciesonly,andfollowupwithaworkRequestTicketmarked‘Confirmation.’RequestssubmittedbyDepartmentHeadsforworkotherthanmaintenance(egnewfurnitureinanoffice)mayneedtobecostestimatedandsubmittedtotheGeneralManagerforapproval.DonotapproachmembersoftheEngineeringDepartmenttodoworkunlessitisofanemergencynature.TheChiefEngineerorhisAssistantwillscheduletheworkaccordingtoitsimportanceandthebestinterestofourguests.WorkRequestTicketsareavailablefromGeneralStores.WorkRequestTicketsaretobeusedforallrequirementsfromtheEngineeringDepartment.Anyportableequipmentthatrequiresmaintenancemustbedeliveredtothemaintenanceworkshopwithaworkticketattached.ThisworkrequestsystemisconsideredamandatoryprocedureforallSheratonhotelsandtheefficlencyandsuccessdependsonyourcooperation.NOTEFrequentlyarequestforworkcannotbecompletedinareasonabletimebecause:Morepressingorimportantassignmentstakepriority.Orderedmaterialsorequipmentisyettobedelivered.Thereforethesystemsometimesappearsnottofunction,eitherduetotheabovementionedpoints,orbecausethecorrectprocedurehasnotbeenfollowed.Donotduplicatetheoriginalrequest,asthiscanresultincostlywasteofmaterialandlabour.Iftherequesthasnotbeencompletedwithinareasonabletime.feelfreetocalltheEngineeringoffice,referringtotheoriginalrequestnumberanddate.Thankyouforyourcooperation,BrainMooreCHIEFENGINEERSTANDARDSANDPROCEDURESDEPARTMENT:ENGINEERINGJOBCATEGORY:KEN-FIX-ITHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:GUESTROOMSA/CSTANDARD:RoomTemp:23c+/-1CD8RH:50%=/-5%atalltime.==================================================================PROCEDURE:Thermostattobecheckedforhigh&lowoperation,theon–offswitcheslocatedfromunderneathtobechecked,checktoseecontrollabelsarefixedonthermostat.Duringthermostatcheckingensuresolenoidvalveopensandcloses,checksolenoidvalveistightandnowaterisleaking.RemoveAirFilterforcleaning.Checkcoolingcoilfinsfordirtandclean.Removecoolingwaterfilterandclean.Checkcoolingwaterisolationvalves,closeandopenandmakesuretheyareleftopen.Checkconditionofwatertrayforwater,leaksetc.checkdrainlines.Checkallpipeworkinsulation.Checkfanunitandmotorandmakesureallscrewsaretightenedetc.Checkthreespeedcontrolswitchandensuremotorrunsonhighfan.CheckAirtemperatureatgrille.CheckRoomtemperatureRoomhumidity.ENGINEERINGJOBCATEGORYWINNERUTILITYSHERATONFIJIRESORTTASKSCLEARINGOFENGINEERINGPIGEONHOLEFROMADMINISTRATIONBLOCKRETURNINGMAINTENANCEREQUESTFORMSTOOTHERDEPARTMENTSHOWTOFILLAPURCHASEREQUESTFORMSTANDARDSANDPROCEDURESDEPARTMENT:ENGINEERINGJOBCATEGORY:KEN-FIX-ITHEAD:CHIEFENGINEERG..M.APPROVAL:DATE:TASK:CLEARINGOFENGINEERINGPIGEONHOLEFROMADMINISTRATIONBLOCKSTANDARD:TOREMOVEMAILFROMPIGEONHOLE3TIMESADAY.==================================================================PROCEDURE:TheEngineeringPigeoTheholetobecleaned3timesaday(i)8.00am(ii)12.00pm(iii)4.00pm.ThemailtobesortedoutandputinChief/AssistantChiefEngineer’stray.DistributeallmailfromEngineeringtorespectiveDepartmentPigeonHole.STANDARDSANDPROCEDURESDEPARTMENT:ENGINEERINGJOBCATEGORY:KEN-FIX-ITHEAD:CHIEFENGINEERG..M.APPROVAL:DATE:TASK:RETURNINGMAINTENANCEREQUESTFORMSTOOTHERDEPARTMENTSSTANDARD:RETURNCOMPLETEDMAINTENANCEREQUESTFORMSTORESPECTIVEDEPARTMENTPIGEONHOLES.==================================================================PROCEDURE:RemovecompletedmaintenanceRequestFormsfromMaintenanceRequestBoardandputinAssistantChiefEngineer’sINtray8.00amdaily.RemovecompletedmaintenanceRequestFormsfromAssistantChiefEngineer’sOUTtray9.30amdaily.SortouttheRequestformsintorespectiveDepartments.DistributetherequestformintorespectiveDepartmentpigeonholesituatedintheExecutiveAdministrationBlock.STANDARDSANDPROCEDURESDEPARTMENT:ENGINEERINGJOBCATEGORY:KEN-FIX-ITHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:HOWTOFILLAPURCHASEREQUESTFORMSTANDARD:TOFILLOUTPURCHASEREQUESTASPERPOLICYANDPROCEDURE.==================================================================PROCEDURE:MakePurchaseRequestforallstoreitems.MakePurchaseRequestforallsparepartsrequired.Enterdaterequestedandwhenrequired.Enterwhattheitemsisfor.TaketheRequesttopurchasingDepartmentforquotation.WhenreceivingPurchaseRequestFormswithquotes,putinChiefEngineer’sINtrayforsignatureandcodes.RemovesignedPurchaseRequestFormfromChiefEngineer’sOUTtrayandputinGeneralManager’sPigeonHole.PutallunreceivedPurchaseRequestsinAssistantChiefEngineer’sINtrayforfollowupeveryWednesday.ENGINEERINGJOBCATEGORYWINNERGROUNDSMANSHERATONFIJIRESORTTASKSFLOWERCUTTINGPROCEDUREMOWINGOFLAWNSEDGINGGRASSAREASPATHWAYMAINTENANCEPRUNINGOFTREESFERTILIZINGREFUSEREMOVALSPRAYING,HANDLINGANDSTORAGEOFTOXICCHEMICALSSTANDARDSANDPROCEDURESDEPARTMENT:REPAIRSANDMAINT.JOBCATEGORY:GROUNDSMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:FLOWERCUTTINGPROCEDURESTANDARD:FLOWERSWILLBECUTFROMTREESONLYUNDERTHEDIRECTIONOFTHEHEADGARDENERORCHIEFENGINEERASPERTHEPROCEDURE.==================================================================PROCEDURE:FlowerswillonlybecutfromtreesunderthedirectionoftheHeadGardenerofChiefEngineer.Flowerswillbeprofessionallycutfromthestemata45deg.Angle,leavingenoughstem,approximately150mmforuseinvases.FlowerswillonlybecutfrombushesdesignatedbytheHeadGardenerorChiefEngineer.IfanystaffrequestflowersdirectlyfromgroundsmanorareseentoberemovingflowersthemselvestheyaretobeimmediatelyreportedtoyourSupervisor.Allflowerswillbecutpriorto0700eachmorninganddeliveredtothedesignatedoutlet.Bushesthatflowersremovedwillberotatedregularlytoensureallflowersarenotremovedsotheguestsofthehotelcanenjoythemandtheaestheticsofthegroundsisnotunbalancedorbland.STANDARDSANDPROCEDURESDEPARTMENT:REPAIRSANDMAINT.JOBCATEGORY:GROUNDSMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:MOWINGOFLAWNSSTANDARD:LAWNSWILLBEKEPTBELOW20MMHIGHANDMOWEDBETWEENTHEHOURS1000AND1600==================================================================PROCEDURE:AttheHeadGroundsmandirectionlawnswillbemowedtomaintainaconsistentappearancethroughoutthewholepropertywithoutexceeding20mminheight.Eachtimealawnismoweditistobecutintheoppositedirectiontotheprecedingcut.Lawnsareonlytobemowedbetween1000hrsand1600hrstoavoidguestsdisturbance.CatchersaretobeusedatalltimesunlessdirectedbytheHeadGroundsmanwhomayoccasionallydeemitnecessarytoleavecuttingsforfertilisation.Ensurelawnsarefreeofrocksandsticksbeforemowing,ifrocksareinthewaywhilemowing,donotrunoverthem,stopandremovethem.Safetyequipmentonmowersistobecheckedbeforecommencingworktoinsureitsoperation.Ifguestsarepresentonlawnareas,respecttheirrightsasguestsandmanoeuvrewellclearofthem.Safetybootsandglassesaretobeusedwhenmowing.Checkbladesaresharpbeforeattemptingtomowlawns,ifnecessarysharpenorreplacethem.Ensurepetroltankisfullandoilleveliscorrectbeforeleavingtheworkshop.STANDARDSANDPROCEDURESDEPARTMENT:REPAIRSANDMAINT.JOBCATEGORY:GROUNDSMANHEAD:CHIEFENGINEERG..M.APPROVAL:DATE:TASK:EDGINGGRASSAREASSTANDARD:GRASSEDGESWILLBEMAINTAINEDSTRAIGHTANDCLEANALONGWALKWAYS,GARDENBEDS,CURBSANDBEACHLINES.==================================================================PROCEDURE:Edgesaretobemaintainedaspertheschedulesetinthepreventivemaintenanceprogramme.Maintenanceofedgesdeterminestheoverallprojectionofthegrounds,iftheyarenotstraightandcleanlycutthewholeofthegroundsappearsuntidyandpoorlymaintained.Itistheresponsibilityofthegroundsmanineachsectiontoensuretheedgesarecorrectandneatatalltimes.Onceedgelinesaresettheyaretobekepttrimmedtothatlinetostopgradualgrowthintobeachsandareasandgardenbeds.STANDARDSANDPROCEDURESDEPARTMENT:REPAIRSANDMAINT.JOBCATEGORY:GROUNDSMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:PATHWAYMAINTENANCESTANDARD:PATHWAYSWILLBEKEPTCLEANANDFREEOFGRASSEDGESANDWEEDS.CRACKSANDDAMAGEWILLBEREPORTEDIMMEDIATELY.==================================================================PROCEDURE:Pathwaysaretobesweptregularlyasperthepreventivemaintenancesystemandkeptfreeofplant,weedandgrassovergrowth.Sprinklersaretobecheckedregularlytoensuretheysprayawayfrompathways.AnycracksordamagefoundduringregularmaintenancearetobereportedtotheAssistantChiefEngineerwhowillinitiatepromptrepairs.STANDARDSANDPROCEDURESDEPARTMENT:REPAIRSANDMAINT.JOBCATEGORY:GROUNDSMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:PRUNINGOFTREESSTANDARD:TREESWILLONLYBEPRUNEDUNDERTHESUPERVISIONOFTHEHEADGARDENERORCHIEFENGINEERASPERTHEPROCEDURE.==================================================================PROCEDURE:AtthedirectionoftheHeadGardenertreeswillbeprunedatleastonceayeartoencouragenewgrowthsandtoremovedeadandoldwoods.Allcutsaretobemadeata30deg.Angle.Allcutsmademustbepaintedwithanoilpaintthuspreventingwaterseepingintothecutandcausingstemrot.Useproperpruningtoolstoensuretreesarenotdamagedunnecessarily.Whenpruningtreesensuretoexercisegreatcaresothatcutbranchesdonotfallanddamageweakerplantsgrowingunderneathit.Afterpruningatreeensurethatallcutbranchesareremovedanddisposedatappropriateareas.STANDARDSANDPROCEDURESDEPARTMENT:REPAIRSANDMAINT.JOBCATEGORY:GROUNDSMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:FERTILIZINGSTANDARD:FULLYCONVERSANTWITHTYPESANDUSES.TOBEUSEDONLYUNDERTHEDIRECTIONOFTHEHEADGARDENERORCHIEFENGINEERFORMAINTAININGSOILFERTILITYANDLUSHPLANTGROWTH.==================================================================PROCEDURE:FertilizerswillonlybeusedunderthesupervisionoftheHeadGardener.Itismostimportantthattherighttypeandrightamountoffertilizersareusedtomaintainlushgrowthinplantsandlawns.Fertilizersmustnotbeusedexcessivelyasitcankilltheplants.Fertilizersshouldonlybeusedonanovercastdayandwhenthegroundiswettoensurefullutilizationbyplants.Donotallowchildrennearyouwhenusingfertilizers.Anyleft-overorunusedfertilizersmustbereturnedtoworkshopforsafestorage.Thoroughlywashhandswithsoapandwaterafterwork.STANDARDSANDPROCEDURESDEPARTMENT:REPAIRSANDMAINT.JOBCATEGORY:GROUNDSMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:REFUSEREMOVALSTANDARD:ALLBINSAROUNDGROUNDSTOBEEMPTIED,WASHEDANDRETURNEDBEFORE0900HOURS.ALLPAPERANDRUBBISHAROUNDGROUNDSTOBEPICKEDUPANDTAKENTOGARBAGECOMPACTOR.==================================================================PROCEDURE:Groundsmanwillchecktheirdesignatedareaeachmorningatthestartofworkandpickupanyrubbishfound.Rubbishistobeputintothegarbagecompactorattheloadingdock.Alloutsiderubbishbinsinthegroundsareawillbeemptiedintothegarbagecompactorpriorto0900hourseachday.Afterbinisemptied,taketothebinwashroomlocatedontheloadingdockandwashthebininsideandout.Returnbintoitsdesignatedarea.STANDARDSANDPROCEDURESDEPARTMENT:REPAIRSANDMAINT.JOBCATEGORY:GROUNDSMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:SPRAYING,HANDLINGANDSTORAGEOFTOXICCHEMICALSSTANDARD:TOXICCHEMICALSWILLBESAFELYHANDLINGANDSTOREDASPERTHEPROCEDURE==================================================================PROCEDURE:Chemicalsusedindaytodaygroundsworkcanbeveryharmfultothepersonapplyingthemandpeoplearoundthem.Beforeusing,storingorhandlinganychemicalreadtheinstructionsonthecontainerandfollowthemcarefully.Safetyequipmenthasbeenprovidedandmustbeused.BeforemixingandorapplyingchemicalsgroundsmanmustgetauthorisationfromtheHeadGardener.Whenstoringchemicalsagainfollowtheproceduresoutlinedonthecontainer.Alwayscleanoffanyspillagesfromtheoutsideofthecontainerandsealthelidtightly.Neverstoreunlikechemicalsnexttoeachother.Nevermixtwochemicalstogetherunlessitspecificallyrequeststhatitshouldbedoneonthecontainersinstructions.Warnothersaroundyouwhenyouaregoingtospraytoensuretheyclearthearea.Thoroughlywashcontainersout,withwater,afteruseandbeforeuse.精品文档精心整理精品文档可编辑的精品文档STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:CHECKINGDOORSTOPSSTANDARD:DOORSTOPSARESRCUREANDSTOPPINGFURNITUREDAMAGE.PROCEDURE:1Checkdoorstopissecurelyfixedtowallorfloor.2.Checktherubberonthestopisingoodconditionandlocatedcorrectly.3Checkthedoorstopislocatedatthecorrectheightandpositiontostopthedoorbeforeithitsanyotheritem.4Checkandrepairanydamageonthebackofthedoorwherethestophitsit.5Reolaceanydoor,stopthowingsignsofrust.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:CHECKINGRAKIOCONTROLSSTANDARD:RADIOCONTROLSAREOPERATINGANDINGOODORDER.======================================================================PROCEDURE:Checkradioknobsoperatefreelyandlockoutwhenanotherisdepressed.Checklineindicatorglobesareoperating.Checkengravingiscolourinfilledandclear.Checkallstationsareandtuned.Checkvolumecontrolissecureandoperatingvolumelevelsarecorrect.Checkcoverplateisnotscratchedormarkedandissecurelyfixedtothewall.Checkvolumecontrolinthebatheoomoperatescorrectlyandissecure.Checksoundreproductionfromspeakerisclearandspeakersarenotdamaged.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:CHECKINGTOILETLETFLUSHSTANDARD:TOENSURECORRECTOPERATIONANDWATERCONSERVATIONPROCEDUREDepressflushbuttonandtimetheflushcycle,thisshouldnotexceed7secondsorbelessthan4seconds.Aftertheflushensuresystemshutsofwatersupplytothebowlandstartsrefillingthecisterntank.Checkthethankrefillshutsofftightly,25mmblowtheoverflowpipebyremovingthelidandwatchingthewaterinletandlevel.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:CHECKINGAGUESTROOMCLOCKSTANDARD:CLOCKWILLBECHECKEDANDSETATTHECORRECTTIMEEACHKEN–FIX–VISITPROCEDURE:Eachguestroomisequippedwithananalogclocklocatedonthebedsideconetrolpanelorbetweeneachbed.Theclockistobeadjustedtothecorrecttimeoneachvisitbyturningtheknobinthecentreoftheclockeitherclockwiseoranticlockwise.Thiswillturntheminutehandandengagethehourhandeachrevolutiontotickoverthehour.Whentimeiscorrectlysetreleasecentreadjustbuttonandwatchforoneminutetoensuretheclockticksoveroneminute.Checkthealarmoff/onswitchisturnedintheoffposition.TocheckthealarmoperationdepressthecentreadjustdnobandsetthealarmtogooffIminuteaheadofthetimeindicatedontheclock.Switchthealarm,switchtoonandwaitforalarmtosound,whenalarmhassoundedswitchthealarmoff.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:CHECKINGARTWORKSTANDARD:ENSUREARTWORKISINGOODCONDITIONANDSECURELYMOUNTEDTOWALL======================================================================PROCEDURE:1.Checkartworkissecurelymountedandfixedtowall.2.Checkartworkismountedsquareandlevel,adjustifnecessary.3.Repairanyscratches,marksordamageonartworkframe.4.Ensureartworkissittingflushinframeandfreeofwrinkles5.Checkglassforscratchesofcracksandreplaceasnecessary.6.ReportanydamagetoartworkprinttotheChiefEngineerSTANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:CHECKINGOFVENTSSTANDARD:MAINTAINAIRCONDITIONINGVENTSFREEOFDUSTANDCLEAN..======================================================================PROCEDURE:Returnairfilterswillnotremovealldustparticlesfromtheair,thiscombinedwiththestaticbuildupgrillscausedbyairflowingcontinuouslyacrossgrillsinonedirection,willcausedustbuilduponthegrills.ThisistobecleanedoffwithadryclothduringeachKen–Fix–Itvisit.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:CHECKCEILINGFANSTANDARD:CEILINGFANANDRELATEDSWITCHGEAROPERATECORRECTLYANDTHEMOTORISKEPTFREEOFDUSTBUILDUP.======================================================================PROCEDURE:Checktheceilingfanbladesaretightlyfixedtotheboss.Checkpaintworkisingoodcondition..Isolatefanandcleanmotorventsandtopblades.Check.directionalswitchisinthecorrectsetting,fanshouldoperateclockwisewhenlookingupatit.Checkswitchonbedsidepaneloperatescorrectlyinallthreepositions.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:WINDOWSHUTTERSCHECKSTANDARD:WINDOWSHUTTERSWILLOPERATEFREELYANDBEMAINTAINEDINGOODCONDITION.======================================================================PROCEDURE:OneachKen–Fix–Itvisitthewindowshutteroperationistobecheckedtoensuretheyopenandclosefreelyand.correctly,checkopenshutarmsaresecureandalllouvresareconnectedtightly.Checkwindowshuttersaresecureandflushtowindowframerecess.Checkpaintworkisunmarkedandtouchonwhennecessary.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:ROOMBALCONYCHECKSTANDARD:BALCONYTOBECHECKEDANDREPAIRASPERPROCEDURE.======================================================================PROCEDURE:Therearetwotypesofbalconyinstalledinthehotelguestrooms,onescreenedandsealedconcreteonthegroundfloorandawoodenslatbalconyonthefirstfloor,botharecoveredunderthisprocedure.GROUNDFLOOR:Checkforchipsandcracksandfillasnecessary.FIRSTFLOOR:Checkforwoodsplinterssandoutasnecessary.Checkforprotrudingnailsandrepairasnecessary.Checkwoodstainisevenandingoodcondition.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:CHECKINGSHELVESSTANDARD:MAINTAINSHELVESINASAFEANDDEFECTFREECONDITION.======================================================================PROCEDURE:Allshelvesaretobecheckedtoensurethesupportstudsandrailsaresecurelyfixedandaresupportingtheshelvesevenly.Checkforandrepairanychips,scratches,splintersorpaintstains.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:HAIRDRYERCHECKINGSTANDARD:ENSUREHAIRDRYERISOPERATINGCORRECTLYANDSAFELY.======================================================================PROCEDURE:Checkhairdryerisfirmlymountedtothewall.Checkoutsideappearanceforscratches,dentsandburnmarks.Removehairdryerhandpiecefromtheholderandchecktheflexiblehoseisfreeofholes,splitsanddeterioration.Lookingintothehandpiece,airoutarea,checkforanybuildupofhairorflammablematerial,removeifpresent.Startthedryerandcheckvolumeandheatoutputoftheairisconsistentwithanewdryer.Checkthecycleisoperatingsatisfactorily.Turnoffandreplacehandpieceinprovidedsocket.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:CHECKPRIVACYLOCKSSTANDARD:MAINTAINSECUREOPERATIONALPRIVACYLOCKS.======================================================================PROCEDURE:Eachmainguestroomdoorisequippedwithaconcealedprivacy(security)lock.Thisisanimportantguestamenityforsafetyandsecurity.EachKen-Fix-Itvisitwillensureitisfreelyandsecurelyoperating.Checklock–inswitchactivatesholdingclamp.Firmlyjardoorbackwhilechainisengagedtoensureholddownboltsaresecure.Releaselockinswitchtoensureholdingclampreleases.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE：TASK:CHECKSECURITYVIEWERSSTANDARD:SECURITYVIEWERSARETIGHT,INGOODCONDITIONANDINSTALLEDINTHECORRECTWAY.======================================================================PROCEDURE:Checkinsideandoutsideconditionofsecurityviewers,replaceifchippedordamagedinanyway.Checkinglockingnutsaretight.Checkglassisinstalledthecorrectwayi.e.viewfrominsidetooutside.Makesureglassisnotscratched,crackedorbroken,replaceifnecessary.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN–FIX–IT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL: