2021-2022年辽宁省朝阳市公共英语五级(笔试)

2021-2022年辽宁省朝阳市公共英语五级(笔试)学校:________班级:________姓名:________考号:________

一、1.ListeningComprehension(15题)1.Whatdoes"Apersonwhoisledaroundbythenose"mean?

A.Apersonwholetshisinstinctguidehim.

B.Apersonwhohasnowillofhisown.

C.Apersonwhoisdecisive.

D.Apersonwhoisfullofimaginationandcreativity.

2.OnereasonforthegoodhealthofthepeopleinVilcabambamustbetheclean,beautifulenvironment.

A.RightB.Wrong

3.PartB

Directions:Youwillhear3conversationsortalksandyoumustanswerthequestionsbychoosingA,B,CorD.YouwillheartherecordingONLYONCE.

听力原文：M:Now,I'dliketosaythatIthinkthatthisgovernmentproposingtobuildmorenuclearpowerstationsinthiscountryisreallybeingstupid.Thepointaboutnuclearpoweristhatwehaven'tlearnttodoawaywiththewaste.Wehaven'tlearnttocopewiththewastefromityet.

W:Well,Isometimesthinkthat,youknow,they'vegotanimpossiblejob.ImeanalltheimpressionIgetisthatthereisnoalternative...well,that'stheimpressionIget.

M:No,no,noI...Idon'tagreewiththatatall.Thereareplentyofalternatives.There'sthesun...solarpower...thatisasourcethatisalwaysthere,wealwayshaveit.

W:Idon't...Idon'tquiteseewhatyou'regettingatactually,solarpower,what'sthat?

M:Well,theheatfromthesun,itcanbeusedinsolarpanelsonthetopsofhousesforheating,storinguppowertoheatwaterandtoheatthehouses,youknow,somesolarpanelsareinoperationalreadyandtheyaresavingmoney...

W:That'sagoodpointactually,butisitreallyviable,that,ImeanbecauseI'd...

M:SorryitmustbejAndtheonegreatadvantageisthatIcansee,ifthegovernmentsetupsmallunitstobuildsolarpanelsandtoinstallthem,itwouldbecreatingemploymentwhichwouldimprovetheunemploymentsituationandbringterrificadvantages.

W:IhaveheardthatinEngland,Imean,there'snotenoughsun,isthere?For,Imean,solarpanelshere?

M:Yes,well,that'snotquitetrue.I...thereisquiteabitofsun...youmaynotfeeltheactualheatofitonsomeoccasions.

W:No,youarerightthere!

M:Butthelightpowerfromthesunwill.

Whatdoesthemanthinkofthegovernment'spresentproposalaboutbuildingmorepowerstationsinthecountry?

A.It'sadangerousproposal.

B.It'sastupidproposal.

C.It'sanadvantageousproposal.

D.It'saviableproposal.

4.MDrefersto“adoctorofmedicine”．

A.RightB.Wrong

5.PartC

Directions:Youwillhearatalk.Asyoulisten,answerthequestionsorcompletethenotesinyourtestbookletforQuestions21-30bywritingNOTMORETHANTHREEwordsinthespaceprovidedontheright.YouwillhearthetalkTWICE.

Younowhave1minutetoreadQuestions21-30.

听力原文：Lasttimewestartedlookingatthequestionofmanagementandwonderingwhatthetermactuallymeant.Thenwetookabrieflookattheconceptofscientificmanagement.Youremember,wedecideditwasusefulbutnotenoughonitsown.Sotodaywe'regoingtolookatanotheraspect—behavioralmanagement.Youmaynotreallyhavecomeacrossthisword"behavioral"before,thoughI'msureyouarefamiliarwiththeword"behavior".Behavioralsimplymeanshavingtodowithbehavior.Andthatisourstartingpointfortoday:Wearegoingtostartbyrealizingthattheactivityofanyorganizationishumanactivity,designedtoachievehumangoals.Sowearereallytalkingabouthumanbehavior.

Anybusinessconcerndoestwothings.First,itprovideseithergoodsorservicesthatthecustomerneeds.Thatis,iteithermakesthingsordoesthingsforotherpeopleinexchangeformoney.Second,itprovidespeoplewithwork—andmostofushavetoworkinordertomakealiving.

Work,muchaswemaysometimeswishwedidn'thavetodoit,ornotquitesomuchofit,hasinfacttwoadvantages.First—andIspokeaboutthislasttime—itcangiveussatisfaction.Wecanbeproudofwhatwearedoing—likeacraftsmanmakingsomethingbeautiful,oradoctorofanursehelpingpeoplewhoareillorinpain.ThisiswhatIcalledjobsatisfaction,andwithoutitIamsureworkcanbecomeanawfulburden.Andonamorebasiclevel,workearnsusmoney,whichwecanusetobuythethingsweneedinordertolive,likefoodandsomewheretolive,aswellasalltheluxurieswecouldprobablydowithoutbutstillliketohave.

Behavioralmanagementisbasedonaresearchofhowpeoplebehaveatwork.Itusesthefindingsofpsychologistsandsociologists,andsoon.Thesemakeastudyofindividualsandgroupstoseewhatthingsinfluencethewaytheybehaveindifferentconditions.Theresultscanthenbeusedtodesignthebestconditionsinwhichpeoplewillperform—orbehave—inthewaythatamanagerwantsthemtoinordertomakeabusinessmoreefficientandtoachieveitsgoals.Theyhavecollectedalotofevidenceandformulatedalotoftheoriestohelpthemanager,andthereisnodoubtthatproperlyunderstoodandapplied,thiscanbeveryuseful.

Butstillwereturntothefactthatpeopleareindividuals,alldifferentfromeachother,andall—aswesay—withmindsoftheirown.Sonomatterwhatthemanagerknowsaboutthewaypeoplebehaveingroupsandsoon,hehasreallytotreateveryoneonhisstaffasanindividualinhisownright.Ofcourse,hecanbehelpedinthisbyknowinghowtoencouragepeopletodothings,howtostimulatethemtobehaveinacertainway,andsoon.Amanagercanhimselfbetaughthowtodothis,buthoweverunscientificthismaysound,itismorelikelythatagoodmanagerisbornratherthantrained.Hehassomenaturalabilitytorecognizewhatpeoplearelikelytodo,whatabilitiestheyhave,andotherthingslikethat.Realizingthis,andthenapplyingwhathehaslearnedabouthumanbehavior,iswhatmakessomeoneagoodmanager.

Sobehavioralmanagementismanagementbasedonanassessmentofanindividualandtheapplicationofwhatisknownabouthowpeopleingeneraltendtobehave.Likescientificmanagement,itisundoubtedlyuseful,butnot,thecompleteanswer.

Whatdidthespeakertalkaboutlasttime?

6.WhydidAmericanshavethesemovementsintheearly1960s?

7.WhichofthefollowingstatementsisNOTTRUE?

A.Gettingofftoworkwithaminimumefforthelpssaveone'senergy.

B.Dr.Kleimanexplainswhypeoplereachtheirpeaksatdifferenthoursofaday.

C.Habithelpsapersonadapttohisownenergycycle.

D.Childrenhaveenergycycles,too.

8.Accordingtothespeaker,whatdoesamanagerhavetotreateveryoneofhisstaffas?

9.Whathasgivenwomenanindependenceinformingafamily?

10.WhatwasmarkedoneachboxinsidethetreeinWashington?

11.听力原文：TheUniedStatesofAmericaisafoundingmemberoftheIntemationalFootballAssociation.In1913theAmericanFootballAssociationwasfoundedwithover7,000registeredclubsand1.4millionplayers.

InhistorytheU.S.teamenteredthefinalsoftheWorldCupfourtimesandgainedthethirdplaceinthefirstWorldCup.Butsincethe4thWorldCupUSAhaspaidmoreattentiontotheOlympicGamesandAmericanfootball.

TheheadcoachoftheU.S.teamnowisfromYugoslavia,the57-year-oldcoachmovedtoMexicotwenty-oneyearsagoandlaterhebecametheheadcoachofMexico'sNationalTeam．Afterthatheleftforanevensmallercountry.CostaRica.Beforelong,hebecamewell-knownallovertheworld.

OnMarch7th,1991,hefacedthebiggestchallengeinallhislifetoleadtheU.S.team.TheAmericanFootballAssociationspentayearbuildingafootballfieldinCaliforniaforhim.Andintwoyears'timehisteamdefeatedtheteamsofIreland．EnglandandPortugal.

ThustheU.S.teamenteredwitheaseintothefinalsoftheWorldCup.Andasthehost,itenteredautomaticallyintothefirstcirclein1994.

WhenwastheAmericanFootballAssociationfounded?

A.In1913.B.In1930.C.In1914.D.In1917.

12.Whatactiondidthetramptake?He______.

A.lootedthestore

B.madehimselfathome

C.wenttosleepfor2days

D.hadaChristmasparty

13.Beforedeliveringthenewinformation,whatshouldthespeakergivehisaudience?

14.WhatdoesthespeakersayaboutLowTillFarming?

A.It'sanewwayofapplyingchemicalfertilizer.

B.It'sanimprovedmethodofharvestingcrops.

C.It'sacreativetechniqueforsavinglabor.

D.It'safanningprocesslimitingtheuseofplows.

15.PartA

Directions:Youwillhearatalk.Asyoulisten,answerQuestions1-10bycirclingTRUEorFALSE.YouwillhearthetalkONLYONCE.Younowhave1minutetoreadQuestions1-10.

听力原文：DoItYourselfMagazineorganizesacompetitioneverysummertoelectthe"Handymanoftheyear".ThewinnerofthisyearisMr.RoyMiller,aSheffieldpostman.Ajournalistandaphotographerhavecometohishouse.ThejournalistisinterviewingMr.Millerforanarticleinthemagazine.

W:Well,I'mveryimpressedbyalltheworkyou'vedoneonyourhouse,Mr.Miller.Howlonghaveyoubeenworkingonit?

M:IfirstbecameinterestedinDo-it-Yourselfseveralyearsago.Yousee,mysonPaulisdisabled.He'sinawheel-chairandIjusthadtomakealterationstothehouse.Icouldn'taffordtopayworkmentodoit.Ihadtolearntodoitmyself.

W:Hadyouhadanyexperienceinthiskindofwork?Didyouhaveanypracticalskills?

M:No.Igotafewbooksfromthelibrarybuttheydidn'thelpverymuch.SoIdecidedtogotoeveningclassessothatIcouldlearnbasiccarpentryandelectricalwiring.

W:Whatsortofchangesdidyoumaketothehouse?

M:Firstofall,practicalthingstohelpPaul.Youneverreallyrealizetheproblemshandicappedpeoplehaveuntilitattacksyourownfamily.Mostgovernmentbuildings,forexample,havestepsuptothedoor.Theydon'tplanbuildingssothatdisabledpeoplecangetinandout.Weusedtoliveinaflat,andofcourse,itwastotallyunsuitable.Justimaginetheproblemsadisabledpersonwouldhaveinyourhouse.WeneededalargernoisewithwidecorridorssothatPaulcouldgetfromoneroomtoanother.Wedidn'thavemuchmoneyandwehadtobuythisone.It'soverninetyyearsoldanditwasinaverybadstateofrepair.

W:Wheredidyoubegin?

M:Theelectrical.IcompletelyrewiredthehousesothatPaulcouldreachalltheswitches.Ihadtolowerthelightswitchesandraisethepower-points.IwentontodothewholehousesothatPaulcouldreachthingsandgowhereheneeded.

W:Whatelsedidyoudo?

M:BythetimeI'dalteredeverythingforPaul,do-it-yourselfhadbecomeahobby.Ireallyenjoyeddoingthingswithmyhands.Look,Ieveninstalledsmoke-alarms.

W:Whatwasthepurposeofthat?

M:Iwasveryworriedaboutfire.Yousee,Paulcan'tmoveveryfast.Ifittedthemsothatwewouldhaveplentyofwarningiftherewereafire.Iputinacompleteburglar-alarmsystem.Ittookweeks.Thefrontdooropensautomatically,andI'mgoingtoputadeviceonPaul'swheelchairsothathe'llbeabletoopenandcloseitwhenhewants.

W:Whatareyouworkingonnow?

M:I'vejustfinishedthekitchen.I'vedesigneditsothathecanreacheverything.NowI'mbuildinganextensionsothatPaulwillhavealargeroomonthegroundfloorwherehecanwork.

W:There'sa$10,000prize.Howareyougoingtospendit?

M:IamgoingtostartmyownbusinesssothatIcanconvertordinaryhousesfordisabledpeople.IthinkI'vebecomeanexpertondiesubject.

ThoughPaulisdisabled,hemanagedtomovearoundinthehouse.

A.TrueB.Fasle

二、2.UseofEnglish(10题)16.

【C3】

17.

【C8】

18.

【C16】

19.

【C7】

20.

【C18】

21.

【C19】

22.Psychologiststakecontrastiveviewsofhowexternalrewards，from【C1】______praisetocoldcash，affectmotivationandcreativity．Behaviorists，【C2】______researchtherelation【C3】______actionsandtheirconsequencesarguethatrewardsCanimproveperformanceatworkandschool．Cognitiveresearchers，whostudyvariousaspectsofmentallife，maintain【C4】______rewardsoftendestroycreativity【C5】______encouragingdependence【C6】______approvalandgiftsfromothers．

Thelatterviewhasgainedmanysupporters，especially【C7】______educators．Butthecarefuluseofsmallmonetaryrewardssparks【C8】______ingrade-schoolchildren，suggesting【C9】______properlypresentedinducementsindeedaidinventiveness，【C10】______toastudyintheJuneJournalofPersonalityandSocialPsychology．

“Ifkidsknowthey'reworkingfora【C11】______andcanfocus【C12】______arelativelychallengingtask，theyshowthemostcreativity”，saysRobertEisenbergeroftheUniversityofDelawareinNewark．“Butit'seasytokillcreativitybygivingrewardsfor【C13】______performanceorcreatingtoo【C14】______anticipationforrewards．”

Ateacher【C15】______continuallydrawsattentiontorewardsorwhohands【C16】______highgradesforordinaryachievementendsup【C17】______discouragedstudents，Eisenbergerholds．【C18】______anexampleofthelatterpoint，henotesgrowingeffortsatmajoruniversitiestotightengradingstandardsandrestorefailing【C19】______

Inearliergrades，theuseofso-calledtokeneconomies，in【C20】______studentshandlechallengingproblemsandreceiveperformance-basedpointstowardvaluedrewards，showspromiseinraisingeffortandcreativity，theDelawarepsychologistclaims．

【C1】

23.

【C12】

24.

【C6】

25.(46)

三、3.ReadingComprehension(15题)26.Defendersofspecialprotectivelaborlegislationforwomenoftenmaintainthateliminatingsuchlawswoulddestroythefruitsofacentury-longstrugglefortheprotectionofwomenworkers.Evenabriefexaminationofthehistoricpracticeofcourtsandemployerswouldshowthatthefruitofsuchlawshasbeenbitter;theyare,inpractice,moreofacursethanablessing.

Sex-definedprotectivelawshaveoftenbeenbasedonstereotypicalassumptionsconcerningwomen'sneedsandabilities,andemployershavefrequentlyusedthemaslegalexcusesfordiscriminatingagainstwomen.AftertheSecondWorldWar,forexample,businessesandgovernmentsoughttopersuadewomentovacatejobsinfactories,thusmakingroominthelaborforceforreturningveterans.Therevivalorpassageofstatelawslimitingthedailyorweeklyworkhoursofwomenconvenientlyaccomplishedthis.Employershadonlytodeclarethatovertimehourswereanecessaryconditionofemploymentorpromotionintheirfactory,andwomencouldbequitelegallyfired,refusedjobs,orkeptatlowwagelevels,allinthenameof"protecting"theirhealth.Byvalidatingsuchlawswhentheyarechallengedbylawsuits,thecourtshavecolludedovertheyearsinestablishingdifferent,lessadvantageousemploymenttermsforwomenthanformen,thusreducingwomen'scompetitivenessonthejobmarket.Atthesametime,eventhemostwell-intentionedlawmakers,courts,andemployershaveoftenbeenblindtotherealneedsofwomen.Thelawmakersandthecourtscontinuetopermitemployerstoofferemployeehealthinsuranceplansthatcoverallknownhumanmedicaldisabilitiesexceptthoserelatingtopregnancyandchildbirth.

Finally,laborlawsprotectingonlyspecialgroupsareoftenineffectiveatprotectingtheworkerswhoareactuallyintheworkplace.Somechemicals,forexample,posereproductiverisksforwomenofchildbearingyears;manufacturersusingthechemicalscomplywithlawsprotectingwomenagainstthesehazardsbyrefusingtohirethem.Thusthesex-definedlegislationprotectsthehypotheticalfemaleworker,buthasnoeffectwhateveronthesafetyofanyactualemployee.Thehealthriskstomaleemployeesinsuchindustriescannotbenegligible,sincechemicalstoxicenoughtocausebirthdefectsinfetusesorsterilityinwomenarepresumablyharmfultothehumanmetabolism.Protectivelawsaimedatchangingproductionmaterialsortechniquesinordertoreducesuchhazardswouldbenefitallemployeeswithoutdiscriminatingagainstany.

Insum,protectivelaborlawsforwomenarediscriminatoryanddonotmeettheirintendedpurpose.Legislatorsshouldrecognizethatwomenareintheworkforcetostay,andthattheirneeds—goodhealthcare,adecentwage,andasafeworkplace—aretheneedsofallworkers.Lawsthatignorethesefactsviolatewomen'srightsforequalprotectioninemployment.

Accordingtotheauthor,whichofthefollowingresultedfromthepassageorrevivalofstatelawslimitingtheworkhoursofwomenworkers?

A.Womenworkerswerecompelledtoleavetheirjobsinfactories.

B.Manyemployershaddifficultyinprovidingjobsforreturningveterans.

C.Manyemployersfoundithardtoattractwomenworkers.

D.Thehealthofmostwomenfactoryworkersimproved.

27.(76)

28.PartB

Directions:Inthefollowingarticlesomeparagraphshavebeenremoved.ForQuestions66-70,choosethemostsuitableparagraphfromthelistA-Ftofitintoeachofthenumberedgaps.Thereisoneparagraphwhichdoesnotfitinanyofthegaps.MarkyouranswersonANSWERSHEET1.

Inthefollowingarticlesomeparagraphshavebeenremoved.ForQuestions66～70,choosethemostsuitableparagraphfromthelistA～Ftofitintoeachofthenumberedgaps.Thereisoneparagraphwhichdoesnotfitinanyofthegaps.

A．Thereremained,however,the“easier”labor—thelaborthatrequiredthehumaneyes,ears,judgmentandmindbutnosweating.Itneverthelesshaditsmiseries,forittendedtobedull,repetitious,andboring.Andthereisalwaysthesoursenseofendlesslydoingsomething.unpleasantundercompulsion.

B．Foronething,muchofhumaneffortthatistodayputinto“mimingtheworld”willbeunnecessary.Withcomputers,robotsandautomation,agreatdealofthedailygrindwillappeartoberunningitself.Thisisnothingstartling.ItisatrendthathasbeenrapidlyonitswayeversinceWorldWarⅡ.

C．Andnowwestandatthebrinkofachangethatwillbethegreatestofall,forworkinitsoldsensewilldisappearaltogether.Tomostpeople,workhasalwaysbeenanefforffulexercisingofmindorbody—compelledbythebitternecessityofearningthenecessitiesoflife—plusanoccasionalperiodofleisureinwhichtorestorhavefun.

D．Clearlytherewillbeapainfulperiodoftransition,onethatisstartingalready,andonethatwillbeinfullswingasthe21stcenturybegins.

E．Inthefirstplace,thecomputeragewillintroduceatotalrevolutioninournotionsofeducation,andisbeginningtodosonow.Thecomingofthecomputerwillmakelearningfun,andasuccessfullystimulatedmindwilllearnquickly.Itwillundoubtedlyturnoutthatthe“average”childismuchmoreintelligentandcreativethanwegenerallysuppose.Therewasatime,afterall,whentheabilitytoreadandwritewasconfinedtoaverysmallgroupof“scholars”andalmostallofthemwouldhavescoutedthenotionthatjustaboutanyonecouldlearntheintricaciesofliteracy.Yetwithmasseducationgeneralliteracycametobeafact.

F．Thismeansthatthedull,theboring,therepetitious,themind-stultifyingworkwillbegintodisappearfromthejobmarket—isalreadybeginningtodisappear.This,ofcourse,willintroducetwovitalsetsofproblem—isalreadyintroducingthem.

Periodicallyinhistory,therecomeperiodsofgreattransitioninwhichworkchangesitsmeaning.Therewasatime,perhaps10,000yearsago,whenhumanbeingsstoppedfeedingthemselvesbyhuntinggameandgatheringplants.andincreasinglyturnedtoagriculture.Inaway,thatrepresentedtheinventionof“work”.

Then,inthelatterdecadesofthe18thcentury,astheIndustrialRevolutionbeganinGreatBritain,therewasanothertransitioninwhichthesymbolsofworkwerenolongerthehoeandtheplow;theywerereplacedbythemillandtheassemblyline.66．______

WiththeIndustrialRevolution,machinery—poweredfirstbysteam,thenbyelectricityandinternalcombustionengines—tookoverthehardphysicaltasksandrelievedthestrainonhumanandanimalmuscles.

67．______

Andyet,suchjobshavebeencharacteristicofthehumanconditioninthefirstthree-quartersofthe20thcentury.They'vemadetoolittledemandonthehumanmindandspirittokeepthemfreshandalive,madetoomuchdemandforanymachinetoservethepurposeuntilnow.

Theelectroniccomputer,inventedinthe1940'sandimprovedatbreakneckspeed,wasamachinethat,forthefirsttime,seemedcapableofdoingworkthathaduntilthenbeenthepreserveofthehumanmind．Withthecoming

29.

Byreferringtotheartificialgrammar,theauthorintendstoshow______.

A.itssignificanceinthestudy

B.aninherentpatternbeinglearnt

C.itsresemblancetothelights

D.theimportanceofanight'ssleep

30.(75)

31.

WhatdoesMacDonaldwarnpeoplewhentheyintendtobuylifeinsuranceproducts?

A.Itisexpensivetoinvestonlifeinsuranceproducts.

B.Someinsurancehassomespecificterms.

C.Someinsurancecompanieswillnotprovidesatisfactoryterms.

D.Peopleshouldnotuseinsurancepoliciespurelyasaninvestment.

32.

Ed'sencounterwiththerecyclingteamshowsthat______.

A.Edwasdesperatetocorrecthismistake.

B.EdonlywantedtogivemoneytoRaoul.

C.Edwasunwillingtotipthetruckdriver.

D.Ednolongerwantedtogivethemmoney.

33.(80)

34.(68)

35.(78)

36.

"Itwaslikeofferingtodropasafeonmyheadtocuremyheadache"inthelastbutoneparagraphmeansthat______.

A.thetechnician'sproposalwouldmakethingsevenworse

B.thetechnician'sproposalcouldeventuallysolvetheproblem

C.filesstoredonhercomputerwerelikeasafe

D.erasingtheentiresystemwaslikecuringaheadache

37.

Whatisthemainpurposeofthepassage?

A.Tooutlinetheresearchfindingsonthebrainstructure.

B.Toexplainthelinkbetweensexandbrainstructure.

C.Todiscussthevariousfactorsthatcausebraindifferences.

D.Tosuggestnewareasinbrainresearch.

38.

Accordingtothepassage,theauthorfelt______togiveRaoulaholidaytip.

A.excitedB.delightedC.embarrassedD.forced

39.

Thevalueofcompetitionworksagainstthespiritofnationalcooperationinthat______.

A.itmakespeoplenotbelieveinthegovernment

B.itcausespeopletosuspectbutnottotrusteachother

C.itmakespeopleevenunabletocooperatewellonlocallevels

D.itencouragespeopletogainsuccessthroughindividualhardwork

40.(69)

四、阅读理解(5题)41.

第

29

题

Theeffectsofalmostuniversalemploymentwereoverwhelminginthat__________．

42.

第

31

题

pollutioncanbecontrolledbyincreasingtheproductioncostofpollutinggoods?__________

43.

第

47

题

enablesplayerstoconstructbuildingsindifferentstyles?__________

44.

第

47

题

wouldremainsilentintheeventoftheft?_________

45.

第

39

题

canbeusedtoheatyourwaterathomeinsteadofsomuchgasorelectricity?__________

参考答案

1.B

2.B

3.B

4.B

5.Management

6.Tochallengeauthority．

7.B

8.Asindividuals

9.Participationineconomy

10.Afamily'sname

11.A

12.B

13.Timeforthinking．

14.D

15.B

16.productionproduction解析：从前一句话“Themanufacturersgobeyondonlytellingconsumersabouttheirproducts.”可以看出，一方面广告要介绍自己的产品，而第二个目的就是卖掉自己的产品。所以这里作者想要表达的意思是“广告要使得顾客有一种购买的欲望去购买自己的产品。”故答案为production。

17.onon解析：此题也考查介词的用法，在电话中交谈，一般用onthephone。所以此处应填介词“on”。

18.differencedifference解析：显然，这句话是在对老年人和年轻人写字之间进行比较，而且由后半句中的“getbetterat…”可知，此空必为“不同的”。

19.dodo解析：解析见上题，为了避免与前面的know重复，这里可以换做do。故答案为do。

20.werewere解析：考查被动语态的用法，注意分析句子成分。所以此处应填“were”。

21.whatwhat解析：这句话的意思是“这就是商家和卖者希望顾客们做的事情”，what引导的是一个表语从句，故答案为what。

22.WarmWarm解析：由此句中的“contrastive