导师培训课件

TRAININGtheTRAINER

AnInfopeopleWorkshop

CherylGouldgouldSpring2003导师培训AgendaPurposeofTrainingQualitiesofagoodtrainerNeedsAssessmentandObjectivesDesigning&DevelopingTrainingMaterialsDelivery导师培训WhyOfferTrainingYourtraininggoalsshouldsupportthegoalsofyourorganization

overallpurpose(s)longrangevisionsbroad导师培训PurposeofTrainingistoProduceChangeIn…SkillshowtostepsKnowledgecriticalthinkingdecisionmakingAttitudesethics/valuesbehavior导师培训SkillsRequiredtobeaTrainerSubjectmatterexpertiseDesigninstructionaldesignapplylearningprinciplesMaterialproductiongraphics,layout,mediacreationcomputerexperiencePresentationvoice,personality,technicalexpertise导师培训PersonalQualitiestoLookForinaTrainerSelf-confidence AwarenessofenvironmentAbilitytobuildbridges—relateoldtonewOrganizationalskillsDesiretolearnAbilitytolistenSenseofhumorCommunication&theatricalskillsFlexibilityPatienceCoolhead&warmheart导师培训TrainingorTeaching?Facilitator orExpertReal-Life or TheoreticalActive or PassiveYoudoit orWatchMeWhatwouldorHere’showtouseit.youdo? 导师培训TrainingProcess:ADDIEAnalysisformal/informalneedsassessmentdeterminegoals&objectivesDesigndeterminethecontentdeterminedeliverymethodDevelopmentcreatethematerialsImplementdeliverthecontentEvaluationresultsbasedonobjectives导师培训WhyDoANeedsAssessment?

FindthegapinSKA:SKA=Skills,Knowledge&AttitudeGap=whattheyknowminuswhatthey

needtoknowDetermineiftrainingistheanswerDetermineobjectivesoftrainingWhatshouldtheydobettertoimprovejobperformanceorservicetothepublic?导师培训AssessmentMethodsInformalobservationpre-classsurveysgroupdiscussionsFormalinterviewstaskanalysisfocusgroupssurveys导师培训NeedsAssessmentTips ChooseasubgroupifunabletosurveyallContactthosemostrelevanttothetrainingfirstbecarefulnottobiasinputFocusonparticipantoutcomesaftertrainingDominineedsassessmentbeforeeachtraining导师培训Objectives(SMART)SpecificstatedesiredresultsindetailMeasurable(observable)useverbsthatdescribewhattraineeswilllearnAction

describeanactionthatthetraineewillperformRealisticachievableTimeframehowlongwillittakethetraineestolearntheskill?导师培训EvaluationsEvaluatebasedonobjectivesDidtheparticipants:learnwhatyouhadplanned?implementwhattheylearned?improvetheirjobperformanceorservicetothepublic?导师培训ConsiderationsforTeachingAdultsAretheyREADYsufficientskillsseeaneedtolearnHowwilliteffecttheirdailyjoblifepersonalbenefitsPracticalpracticehands-onexercises,real-lifescenariosKnowledgesharing/ParticipationaskquestionsencouragediscussionRelatetrainingtosomethingtheyknow导师培训ReadHearWordsWatchstillpictureWatch

moving

pictureWatch

demonstrationDoasitevisitDoa

dramatic

presentationSimulatearealexperienceDotherealthingVisualKinesthetic(Experiential)Verbal10%ofwhattheyread20%ofwhattheyhear30%ofwhattheysee50%ofwhattheyhearandsee70%ofwhattheysayorwrite90%ofwhattheysayastheydoathing“ConeofExperience”Peoplegenerallyremember:AdaptedfromWiman&Meirhenry,.EducationalMedia,1960onEdgarDale导师培训DesignStartsfromYourObjectivesBrainstormthetopicEliminatewhatisn’tnecessarytomatchyourneedsassessmentandobjectiveswhattheyalreadyknowmorethantheyneedtoknownow;)Considerlimitationsduetofacilitieslengthoftrainingdeliverymethodhowquicklythetrainingneedstohappen

导师培训OptionsforSequencingMaterialsStoryboardOutlinePowerpointIndexcardsStickynotes导师培训OrganizingthePresentationSetthestageintroductions(you&them)agenda,breaks,bathroomsget“buy-in”bytellingthemwhatandwhyContentlogicallyorganizethemainpoints(inchunks)addsub-pointstoeachchunkincludeVisualAids,Exercises,HandoutsEndsummaryquestionsotherlearningopportunities导师培训For

EveryChunk

Tellthemwhatyouaregoingtoteachandwhytheycarebigpicture/overviewhowitfitsintotheirworklifewithexamplesTeachthemshowthemhowdoanexerciseask/receivequestionsGetthemtopersonalize,byhavingthem:sayhowtheywilluseitconsiderpros,consandbarriers导师培训HowMuchDetailisNeeded?Itdepends!Doestheaudienceneedto:haveanideaofhowtodoit?beabletodoit?beabletothinkaboutitindependently?comeupwithcreativesolutions?导师培训MethodsofDeliveringTrainingInstructor-ledOne-on-oneGroupLectureSelf-pacedDistance-EdWebtutorialCD-ROM导师培训WhentoCreate

VisualAidsComplexpointtobemadeToshowprocessorstepsToshowchangeovertimeMakesomethingstandout导师培训TypesofVisualAidsVideos/Audios/SlidesCheatsheets/HandoutsCharts,graphs,diagramsFlipchartsPosters/IllustrationsModels导师培训DesignGuidelines

forVisualAidsEasytoseeEasytonavigateQuicktoscanAccurateRelevantClearComplete(inrelationtotask)导师培训It’sOktoHaveFun!HumorGamestrainingtoolIcebreakersintroductionsquestionsMusic导师培训Rehearsing&RevisingTwopurposesofrehearsinglogicalorder&transitionstimingReviselearnfromtherehearsalmakemodificationsin:chunks&logicalordertransitionstatementstimingopportunitiesforinteraction导师培训DeliveryTipsMakenoassumptionsjargonaskdon’ttellAs